AA unable to transfer to Lync 2013, but only on User dial plans

The current environment has two Lync 2013 standard edition servers. Lync 2010 is still in existence, and both pools are connected to an Exchange 2010 SP2 UM server.
UserA is part of the default Global dial plan in Lync and part of a UM dial plan named Global. UserA has been moved to Lync 2013 pool.
UserB is part of a user dial plan in Lync named UserDialPlan and a UM dial plan named UserDialPlan. UserB has been moved to Lync 2013 pool.
Both dial plans have their own route/pstn usage tied to their own sip trunk from Intelepeer. Both UM dial plans have an AA identically configured with key mapping #1 tied to dial the 11 digit phone number of the user. Both users can successfully
be dialed directly via PSTN.
If I call Global’s AA and press 1, the call is successfully connected and rings through to UserA.
If I call UserDialPlan’s AA and press 1, I get “Sorry I couldn’t transfer you to the extension” and the UM server logs shows errors 1079 and 1136:
1079 The VoIP platform encountered an exception Microsoft.Rtc.Signaling.OperationFailureException: Failed to transfer, successful refer notification not received
1136 An error occurred while transferring a call to "15552735555". Additional information: The call transfer type is "Blind.", the transfer target is "phone number", and the caller
ID is: "0ed8114d-a068-41be-9790-9342d0a02d7b".
If I switch the ip address of our sip trunk back to the Lync 2010 mediation server and alter the Lync topology to connect that trunk back to the 2010 server, then these transfers start working again. This goes for other
user dial plans as well. What I don’t understand is why the Global dial plan would work on 2013 and the user dial plans will not. Refer is disabled on the trunk config (has been for
over 2 years). I assume if it was a general setting like that, the Global plan wouldn’t work either, but what is it that’s special about the Global plan vs. user plans?
Any thoughts would be great, thanks!

I have the same issue. I can actually transfer to extensions when it is speech enabled and I say the person's name. However if I try a key mapping to transfer to the same user using the Extention I get the same "Sorry I couldn't transfer you to the extension"
An error occurred while transferring a call to "151". Additional information: The call transfer type is "Blind.", the transfer target is "phone number", and the caller ID is: "4813feae-2a10-4d33-9612-ee4bccf7c0f9".
The VoIP platform encountered an exception Microsoft.Rtc.Signaling.OperationFailureException: Failed to transfer, successful refer notification not received
at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result, String operationId)
at Microsoft.Rtc.Collaboration.Call.EndTransferCore(IAsyncResult result)
at Microsoft.Rtc.Collaboration.AudioVideo.AudioVideoCall.EndTransfer(IAsyncResult result)
at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.BlindTransferSessionState.Call_TransferCompleted(IAsyncResult r)
at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.SubscriptionHelper.<>c__DisplayClass5f`1.<>c__DisplayClass62.<WrapCallback>b__5e()
at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.<>c__DisplayClassd.<CatchAndFireOnError>b__9()
Detected at System.Environment.get_StackTrace()
at Microsoft.Rtc.Signaling.OperationFailureException..ctor(String message)
at Microsoft.Rtc.Collaboration.Call.CallTransferAsyncResult.Refer_StateChanged(Object sender, ReferStateChangedEventArgs e)
at Microsoft.Rtc.Signaling.ReferStateChangedEventArgs.Microsoft.Rtc.Signaling.IWorkitem.Process()
at Microsoft.Rtc.Signaling.WorkitemQueue.ProcessItems()
at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessing()
at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessingCallback(Object state)
at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod(WaitCallback method, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)
FailureReason = 0 during the call with ID "4813feae-2a10-4d33-9612-ee4bccf7c0f9". This exception occurred at the Microsoft Exchange Speech Engine VoIP platform during an event-based asynchronous operation submitted by the Unified Messaging server. The Unified
Messaging server will attempt to recover from this exception. If this warning occurs frequently, contact Microsoft Product Support.

Similar Messages

Lync 2013 - Skype for business User Interface

Hello,
We are using Lync 2013 with Lync 2013 server with CU from August 2014 (so not ready for Skype for Business).
I have installed latest Desktop Updates for Windows and Office, and now everytime we log on we get the Skype for Business UI with the question to restart the client with the Lync UI.
I have followed the recommendation in this article:
https://technet.microsoft.com/library/dn954919.aspx
I have set this:
In the [HKEY_CURRENT_USER\Software\Microsoft\Office\Lync] key, create a new
Binary value.
The Value name must be EnableSkypeUI, and the
Value data must be set to 00 00 00 00.
But this settings seems to be completely ignored... doesn't do anything.
We can't set the policy on the server, as the server is not yet up-to-date and doesn't know about a Skype UI policy.
Can somebody please tell me how I can start the updated Lync / Skype for Business client with the Lync UI as a default (without disturbing the user with the restart-the-client pop-up)?
Thanks a lot!

Hi,
As mentioned the Lync Server is not up-to-date, based on my knowledge this is why the issue occurs.
Please refer to this article below:
https://technet.microsoft.com/library/dn954919.aspx
You can configure the client experience only if you are running Lync Server 2013 with the December 2014 Cumulative Update (5.0.8308.857) or later installed. The latest one is:
KB 3036869 February 2015 Cumulative Update 5.0.8308.871 for Lync Server 2013 Core Management Server.
You can specify the client experience the users in your organization will see by using the
Set-CSClientPolicy cmdlet with the EnableSkypeUI parameter:
Set-CsClientPolicy -Identity Global -EnableSkypeUI $true
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Lync 2013 Capacity Planner 20 User Help

Hey guys,
I have an organization of 20 users and am considering Lync since we want to replace our PBX any way which is a discontinued Nortel BCM.
Did I complete this correctly for 20 users and want to assume they have every available feature enabled.
See Here http://i.imgur.com/nbCoFf5.png
Question 1: So if this is correct I only need 1 virtual server that would be Front End and assign 20GB of ram?
Question 2: Would this still require an edge if I want my users to be able to use their mobile devices and allow non employees to dial in for conferences and etc?
Question 3: Any this would require a maximum of 100mb of bandwidth to achieve this at full load?
Question 4: We currently have a PRI of 16 lines and paying about $600 a month. I am thinking that we could save a good chunk of cash going to pure VOIP sip from an online provider. Any recommendation on this?
I was thinking of going with
http://www.ietherspeak.com/microsoft-sip/index.htm since they are a recommended Microsoft Lync provider. But the main issue is I cant afford for quality to be poor when in the office my CEO needs crystal clear audio to be happy.
Question 5: We currently have a fiber internet connection of 20 MB which is used for regular web surfing and windows updates. Do you think we would need to upgrade our speed on this for clear audio or should a QoS on the switch be sufficient?
If this matters I do want my employees to be able to use their mobile phones (iPhones and my Android) to be able to work from home to cover business continuity if there was a disaster but the only people who would use it normally would be 3 people) CEO being
one.
Any help on this is greatly appreciated.

Your calculator looks mostly correct, but honestly for an organization of your size, there won't be a significant change if you tweak the numbers slightly.
1.) Yes and no. The Front End server will get you all the functionality, but only internally. If you want to support external access to Lync meetings, the use of Lync outside the office, and the new Lync 2013 mobile client, then you will also
need an Edge server (separate server), and some way to publish Lync Front End Web Services externally.
2.) Yes, you will want an Edge server. The Edge server will allow your company to use Lync externally (remote sign-in), other users outside your org to join web conferences, and the new mobile platform. Anyone joining a conference call from a
non-Lync endpoint (cell phone, home phone, etc) will come in across the PSTN which does not go through the Edge.
3.) The 100 MB figure you see is related to the Front End server, and not specifically your internet bandwidth requirement. You will want your servers and switches on your LAN to run at 1 Gbps. Is your internet connection 20 Mbps down/20 Mbps
up or something else? There are many other factors which may go into determining if your existing internet throughput is sufficient.
4.) 16 POTS lines seems like overkill for an office of 20 users, but once you start hosting conference calls, depending on the number of dial-in attendees may quickly consume these channels. You could potentially save some $$$ by moving to a SIP trunk
(any of the Lync certified vendors will be fine), but again that depends on some further calculations. If you plan on keeping your existing 16 POTS lines, you will also need a VOIP gateway to bridge Lync and a the Public Telephone Network.
5.) You will not be able to get QoS over the internet if you are looking at a SIP trunk. There is just no way to guarantee that type of service once it hits the public internet. That said, we have had a pretty good experience with SIP trunks,
and assuming you select a Lync certified provider, you will not notice any difference in quality.
In regard to business continuity - remember that the extension of your office phone number to your Lync mobile client is still done via your office internet/PSTN connection. If you office gets hit with a disaster, there will be no Lync server to relay
the call to your mobile. In that case, you would want to call your telecom carrier and ask to have those numbers forwarded to their respective cell phone numbers.

Allow All Users To Add List Items But Only Certain users To Edit Them (SharePoint 2013)

How do we allow all users to add items to a list, but only allow certain users to edit the list items? Site is SharePoint 2013. We have tried creating custom permissions. That does not seem to work.

I've setup a custom list on my SharePoint Foundation using a custom permission level to accomplish this. I setup a custom permission level on the site called 'Add Only to Lists' which allows adding an item to the list and setup the group with
the default read and the custom permission level and it works. The users in the group get the add item but do not get edit item, not even items they created themselves.
Any users who should have full edit permissions can be setup under the normal edit/contribute/design permission level and work normal.
Below is the Role Definition pulled via PowerShell and Role Assignments on the list in question. As well as a picture showing what it looks like to something assigned that role level.
Role Definition
Name : Add Only to list
Description : Can add items to a list but cannot edit or delete
Type : None
Hidden : False
Order : 2147483647
BasePermissions : ViewListItems, AddListItems, Open, ViewPages
List Role Assignments
Member : Home Visitors
RoleDefinitionBindings : {Read, Add Only to list}
Parent : IT Equipment Request
ParentSecurableObject : IT Equipment Request
The user can create a new item, but cannot edit items - not even items he created.

Cancel a call transfer in Lync 2013

Hi,
Is it possible to cancel a transferred call using either the Lync 2010 or 2013 clients, either because the call isn't being answered or you've selected the wrong contact to transfer to.
Unless the user does a consultative transfer this seems impossible so all tips gratefully received.
Thanks

Hi,
I don't think you can do this with a blind transfer once the call has been passed off. Depending on the device / client that you are using to transfer the call however, you might be able to leverage 'Safe Transfer' functionality.
Matt Landis has written a concise overview article
here in relation to its use within the operation of the Lync attendant client, but also lists some useful nuggets of information including clients that support this. It should be noted though that there are now additional desk phones on the market
that have been qualified for Lync since Matt wrote that article which also support Safe Transfer.
Kind regards
Ben
Note: If you find a post informative, please mark it so using the arrow to the left. If it answers a question you've asked, please mark the thread as answered to aid others when they're looking for solutions to similar problems or queries.

User cann't view own photo in Lync 2013, but other people can see.

Dear Expert,
Please advise where to check for this case. We set AD profile with Pic file 96 x96. Pic shown in Office 2010 but not in Lync.
I cannot see my own pic in Lync.( Capture 1) . But other user can see me ( Capture 2). All users in CMT faces same issue
Capture 1: from my Lync
cont.

Capture 2 from other user Lync – can see my picture.
My Lync setting.
cont.

I have downloaded purchased CD's on to my Mac Pro and would like transfer to my iPhone but only iPhone purchases transfer. How can i transfer this music?

Just trying to figure out how to sync purchased CD music from Mac Pro to I Phone. Any suggestions? Thanks

Ejects the harddrive?
Of what did your old Mac die?
It sounds to me like you have some file corruption somewhere. Either in the transfer of your library to the external or the external itself is flaky if it keeps ejecting.

AIR application request a xml file from a server (but only legal users)

Hello guys
I am conceptualizing a project at the moment and I am thinking of using Adobe AIR to develop the application related to that project.
But it depends on the ability of AIR to fulfill my project requirements.
I want your ideas, please...
Imagine, I finished developing my application and compiled the distributed version using Adobe AIR.
And I am going to distribute the installation files of the intended application by burning on to a CD.
Imagine, the user who got that CD, installed it it on his computer and launched the application.
When the application is running, it needs to load a XML file which is saved in our company server.
Since it is an important data file I don't want to dispatch it with the installation CD.
So I am thinking of using URLRequest and URLLoader classes to load this XML file from server dynamically.
Lets imagine I did codes like this....
var request:URLRequest = new URLRequest("http://www.mycompany.com/sereverfolder/blabla.xml");
request.method = URLRequestMethod.POST;
var loader:URLLoader = new URLLoader();
loader.load(request);
But my question is, how safe hardcoding the path for the xml file in the class file as shown above.
Can anyone get access to xml file path by looking into installation files dispatched via CD?
Or is there any other safer way to do this?
Thank you for taking time to read my question and please add your input if you would like to share your knowledge.
cheers

wrong forum.

After deploy in server, integrated Security works for all users but only one user does not work for one user

hi
   i'd like to ask for help.here is a brief introduction.
      i publish a web project on a server(the name,"server-deploy"),(it connect with sql server datavvase with connection string of database "Trusted_Connection=Yes",with web config file <authentication
mode="Windows" />    <identity impersonate="true"/>
   there are some users whose Impersonae_clients_after_authentication are enabled. and most of them can connect to database via the deployed project .
but one user,he was told 'NT AUTHORITY\ANONYMOUS LOGON', and according to even viewer("security of "windows log") of "server-deploy",it shows "Audit failure"(the Task category is "credential validation")
and here is some information
[ Name] Microsoft-Windows-Security-Auditing
   EventID 4776
The computer attempted to validate the credentials for an account.
PackageName MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
TargetUserName (user)
Workstation (Workstation)
Status 0xc0000064
   while when other user do login ,there is no log whose Task category is "credential validation".
COULD ANY ONE CAN DO ME A FAVOR TO HELP ME?ANY HELP IS APPRECIAT. THANK U VERY MUCH IN ADVANCE :)
best regards
martin

and i made a small windows form application here
   private bool impersonateValidUser(String userName, String domain, String password)
            WindowsIdentity tempWindowsIdentity;
            IntPtr token = IntPtr.Zero;
            IntPtr tokenDuplicate = IntPtr.Zero;
            if (RevertToSelf())
                if (LogonUserA(userName, domain, password, LOGON32_LOGON_INTERACTIVE,
                    LOGON32_PROVIDER_DEFAULT, ref token) != 0)
                    if (DuplicateToken(token, 2, ref tokenDuplicate) != 0)
                        tempWindowsIdentity = new WindowsIdentity(tokenDuplicate);
                        impersonationContext = tempWindowsIdentity.Impersonate();
                        if (impersonationContext != null)
                            CloseHandle(token);
                            CloseHandle(tokenDuplicate);
                            return true;
            if (token != IntPtr.Zero)
                CloseHandle(token);
            if (tokenDuplicate != IntPtr.Zero)
                CloseHandle(tokenDuplicate);
            return false;
and here is the code of buttonclick
if (impersonateValidUser(user,psw,doman))
                if (!System.IO.Directory.Exists(this.textBox1.Text))
                    MessageBox.Show("not exist with imper");
                else
                    MessageBox.Show("exist with imper");
                undoImpersonation();
            else
                MessageBox.Show("fail login.");
   and i was told "exist with imper"(usually if Impersonae_clients_after_authentication is not enaled would told "not exist with imper" )

WRT54G--Same PC but only one user connected

I connected the router on my PC Desktop with Windows XP. My Macbook connects to the internet as well as my other PC laptop with no problems.
Here's the problem:
The user I was logged onto when I set everything up on my desktop connects to the internet, but all the other users on the SAME computer cannot connect.
Any suggestions?

Check under login rights of all the other users it should be same for internet connection as you as admin getting ... when you are logging as administrator ...

Lync 2013 Client Not Display Numbers in Contact Card

Hi
I have a problem where Lync 2013 client connecting to Lync 2010 backend appears not download the contact list completely. Lync 2010 clients are all operating normally. On Lync 2010 client, you can view all contact details including Enterprise Voice
numbers and cell numbers for all users. However on Lync 2013 clients, Lync contact details for some users do not populate completely. In most cases, Enterprise numbers/Work Numbers/Mobile Numbers are missing. If the contact is pinned then the details
are retrieved.
In cases where Work/Voice/Cell numbers are not displayed, affected users is limited to making lync to lync calls only. The user can still dial the number and get through without any issues.
I have deleted and contacts cache on Lync 2013 but this has not helped.
Regards

Hi,
How about check the contact of “Outlook Test” user from the Lync 2010 client?
According to the second screenshot, since it’s an external account, the information will be limited.
Thanks,
Simon Wu
TechNet Community Support

Lync 2013 Multitenant - Sign-in not working

Hello,
I am working on deploying the Lync 2013 Multitenant hosting pack in a staging environment for testing with the eventual goal of putting this into a production environment. So far I am working with a single front-end server routed through an F5 load balancer
using their iApp application template for Lync 2013. We are attempting to work with a very simple deployment that we scale out as additional features/capacity is needed.
The issue I'm having is during the sign-in process. I have provisioned a tenant and a user within that tenant and I am able to use the Get-CsTenant and Get-CsUser commands to view the tenant and user. I have also established the following DNS entries for
the tenant.
A record: lync.<hosting domain> - Pointed to the public IP address for the Lync application through our F5.
A record: lyncpool01.<hosting domain> - Pointed to the public IP address for the Lync application through our F5.
SRV record: _sip._tls.<tenant domain> (priority 0, weight 0, port 443) - Pointed to lync.<hosting domain>
SRV record: _sipfederationtls._tcp.<tenant domain> (priority 0, weight 0, port 5061) - Pointed to lync.<hosting domain>
When I attempt to sign in to my test user externally using the Lync 2013 desktop client, I do get a certificate warning on the client that lync.<hosting domain> (cert is lyncpool01.<hosting domain>) is attempting to handle the request, but when
I accept the cert, the client waits for about 30 seconds and then gives the error "Lync couldn't find a Lync Server for <tenant domain>. There might be an issue with the Domain Name System (DNS) configuration for your domain. Please contact your
support team.". I can't figure out where this is falling apart or what name the Lync client is attempting to reach, and enabling event logging for Lync has revealed no helpful information.
Is there any assistance you can give?

Hi,
Agree with PaulB_NZ.
As Lync 2013 Multitenant only have external and federation users, you need to deploy Edge Server in the DMZ zone to support external and federation access.
What's more, if you want to use Lync mobile clients you also need to deploy a Reverse Proxy in the DMZ zone.
More details:
https://technet.microsoft.com/en-us/library/gg398069.aspx?f=255&MSPPError=-2147217396
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Cisco VCS/Codian MCU and Lync 2013 integration

Hi,
I would like to know if Lync 2013 is supported to work with:
- Cisco Tandberg VCS version x6.1
- Cisco Codian 4.1 (comp. 6.16)
Is it necessary to update both devices to be supported/homologated/qualified?
Thanks

Hi, Kent ... From what I'm seeing so far the challenges of integrating Cisco/Tandberg equipment and Lync 2013 are the same as what you may have already encountered with Lync 2010. Since the Cisco endpoints and MCU cannot register directly to Lync 2010
or 2013, you will need to leverage the VCS systems as your SIP gateway between them and Lync clients. In Lync 2010 there were limitations as to the interoperability of the H.263/264 codec used by Cisco gear and the RTV codec that Lync was restricted
to, and we often experienced frozen video feeds from Lync clients or an inability to connect to individual Cisco endpoints or conferences hosted by the Codian MCU. Even though Lync 2013 will use H.264 as a codec for the video stream, I anticipate there
will still be challenges interconnecting through the VCS as well as providing content between Lync and Cisco endpoints. However, I expect an increase in the video quality since Lync 2013 supports higher resolutions and also uses a non-proprietary codec.
I expect content to still be unreliable for the Lync participant, even when using a Codian MCU.
You will still need to setup your VCS with a separate Neighbor zone for the Lync 2013 server just as you did for Lync 2010. I wouldn't hold my breath for Cisco to update the VCS software to accomodate the specific needs of Lync 2013, but at least the
VCS will get the correct video codec and connect your call. I don't know about you but I had to put my Cisco units and MCU into a separate SIP domain from the Lync pool, and then create a static route for the Cisco SIP domain on the Lync 2010 front-end
server. I expect to do the same in Lync 2013.
Ideally, Microsoft and Cisco would agree that SIP is SIP, and whether an endpoint registers with VCS, UCM or Lync shouldn't be relevant. Alas, it'll be a long, long time before that is true, certainly not as long as Microsoft and Polycom have
such a tight bond. I plan on implementing Lync 2013 in the next few months and will gladly post any progress here. At this point my plan is to simply mirror the static route and configuration I have with Lync 2010. My VCS and Codian units
are running software versions just a little ahead of yours and work fine.
Good luck!

Co-Existence Lync 2010 and Lync 2013

Hi,
How do we check that CMS is moved from lync 2010 to Lync 2013 in Co-Existance environment lync standard edition.
I know that users are moved form Lync 2010 to Lync 2013 but i don't if CMS is moved? And in the existing co-existence we have two edge servers Lync 2010 and Lync 2013. How can i check if traffic is routing through Lync 2010 or lync 2013.
Because we want to Decommission the Lync 2010 STD Edition before doing this i want to make sure every thing go smooth.
Please help me on this.
Thanks
Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

To find out if the CMS is moved:
Get-CsConfigurationStoreLocation, if it's a standard server it will tell you the pool name. If it's an Enterprise server, it will tell you the SQL server name associated with the pool.
http://technet.microsoft.com/en-us/library/gg412814.aspx
Otherwise it's at the top of the topology builder (the top top part that says Lync Server in the left pane, under the Central Management Server spot in the right pane.
For a full decommission article, here's a decent one with screenshots. As Ben said, if you can advise about the other places we could be more specific.
http://www.oiboran.com/?p=1073
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Deploy Lync 2013 Via SCCM 2012

Dear,
I wants to deploy Microsoft Lync 2013 via SCCM 2012, I have created a new deployment package based on MSI file to install Microsoft Lync 2013 for company machines, during the installation package will install for clients computer perfectly but instead of
install automatically to users, every time message coming user should do it manually for example user should accept the terms of the agreement, kindly I need a way to solve this issue, I need Lync 2013 automatically install without users doing anything, please
see attached snapshot.

Make sure that you are using the right command line using your newly created MSP
ex: setup.exe /adminfile "Lync_Updated.msp"
As proposed, update your DP so that your MSP gets distributed.
You can also follow this guide if you're still experiencing difficulties.
http://systemcentersynergy.com/lync-2013-silent-or-unattended-install/
Benoit Lecours | Blog: System Center Dudes

AA unable to transfer to Lync 2013, but only on User dial plans

Similar Messages

Maybe you are looking for