Lync 2013 Capacity Planner 20 User Help

Hey guys,
I have an organization of 20 users and am considering Lync since we want to replace our PBX any way which is a discontinued Nortel BCM.
Did I complete this correctly for 20 users and want to assume they have every available feature enabled.
See Here http://i.imgur.com/nbCoFf5.png
Question 1: So if this is correct I only need 1 virtual server that would be Front End and assign 20GB of ram?
Question 2: Would this still require an edge if I want my users to be able to use their mobile devices and allow non employees to dial in for conferences and etc?
Question 3: Any this would require a maximum of 100mb of bandwidth to achieve this at full load?
Question 4: We currently have a PRI of 16 lines and paying about $600 a month. I am thinking that we could save a good chunk of cash going to pure VOIP sip from an online provider. Any recommendation on this?
I was thinking of going with
http://www.ietherspeak.com/microsoft-sip/index.htm since they are a recommended Microsoft Lync provider. But the main issue is I cant afford for quality to be poor when in the office my CEO needs crystal clear audio to be happy.
Question 5: We currently have a fiber internet connection of 20 MB which is used for regular web surfing and windows updates. Do you think we would need to upgrade our speed on this for clear audio or should a QoS on the switch be sufficient?
If this matters I do want my employees to be able to use their mobile phones (iPhones and my Android) to be able to work from home to cover business continuity if there was a disaster but the only people who would use it normally would be 3 people) CEO being
one.
Any help on this is greatly appreciated.

Your calculator looks mostly correct, but honestly for an organization of your size, there won't be a significant change if you tweak the numbers slightly.
1.) Yes and no. The Front End server will get you all the functionality, but only internally. If you want to support external access to Lync meetings, the use of Lync outside the office, and the new Lync 2013 mobile client, then you will also
need an Edge server (separate server), and some way to publish Lync Front End Web Services externally.
2.) Yes, you will want an Edge server. The Edge server will allow your company to use Lync externally (remote sign-in), other users outside your org to join web conferences, and the new mobile platform. Anyone joining a conference call from a
non-Lync endpoint (cell phone, home phone, etc) will come in across the PSTN which does not go through the Edge.
3.) The 100 MB figure you see is related to the Front End server, and not specifically your internet bandwidth requirement. You will want your servers and switches on your LAN to run at 1 Gbps. Is your internet connection 20 Mbps down/20 Mbps
up or something else? There are many other factors which may go into determining if your existing internet throughput is sufficient.
4.) 16 POTS lines seems like overkill for an office of 20 users, but once you start hosting conference calls, depending on the number of dial-in attendees may quickly consume these channels. You could potentially save some $$$ by moving to a SIP trunk
(any of the Lync certified vendors will be fine), but again that depends on some further calculations. If you plan on keeping your existing 16 POTS lines, you will also need a VOIP gateway to bridge Lync and a the Public Telephone Network.
5.) You will not be able to get QoS over the internet if you are looking at a SIP trunk. There is just no way to guarantee that type of service once it hits the public internet. That said, we have had a pretty good experience with SIP trunks,
and assuming you select a Lync certified provider, you will not notice any difference in quality.
In regard to business continuity - remember that the extension of your office phone number to your Lync mobile client is still done via your office internet/PSTN connection. If you office gets hit with a disaster, there will be no Lync server to relay
the call to your mobile. In that case, you would want to call your telecom carrier and ask to have those numbers forwarded to their respective cell phone numbers.

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OCS to Lync 2013, move all users over before client deployed?

Hello, quick question hoping someone can answer...
We've deployed Lync 2013 and are migrating about 2000 users from OCS across many branch offices, going branch-by-branch.
Is there any downside to moving ALL 2000 users over to the Lync pool before they have the Lync client deployed to their site? They would still be using Communicator until their site receives the Lync install. I know Communicator works when connecting to
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The problem we're seeing during this transition phase is when an employee travels to a site that's had Lync client deployed but the employee is still on the Communicator pool because their primary site hasn't been upgraded yet, and are thus unable to sign-in
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I would agree with Anthony,
The basic features works with the Communicator clients but when it comes to conferencing users will face a lot of problems, also a problem as been identified during such scenario is when users homed on the lync pool and signing in using the OC client
experience a weird behavior when their contact lists disappear, then it appears again when logging using a lync client.
as a resume.
If you are obliged to use the OC client please make sure that it is patched with the latest updated released.
as a best practice move to Lync client as soon as possible.
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Lync 2013 Setup and configure HELP

Hi,
i am having some trouble with my lync 2013 setup. i have configured lync to a stage were all users can connect to lync being inside or outside my network, we can send chats messages to each other but only if we are on the same LAN can we use the video, audio
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Cell : +27 72 864 0529

Hi There,
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However you can always have a DMZ like your scenario which consists in a single firewall and connect the Edge server ends as follows
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kindly note that in case you chose to implement a secondary firewall take into consideration that the network relation from the the Edge internal interface to the internal LAN via the secondary firewall should be a route relation. since this is only the
supported scenario.
as for the reverse proxy you can still use the existing TMG as a reverse proxy since all published web components are actually located on the lync front-end server located on company LAN.
Regards,
Charbel Hanna
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Lync 2013 Contacts - Remote users

Hi,
Almost ready to roll out Lync 2013 but...
Most of our company is spread out across the Internet so we'll want to have the GalContacts files to download automatically to each user.
Currently I find that that remote users are not getting the GalContacts files, is that an administrative setting in Lync?
Thanks
Mike
Edit: When I monitor a connection in Fiddler on a remote computer I see no request for the address book like I see for those on the LAN.

Hi,
External Lync users download Address Book through Reverse Proxy.
So please double check Reverse Proxy configuration. External Lync users will use the External Web Services FQDN to download address book, so please double check if you enter the correct External Services FQDN.
Also, double check if all needed SAN added in Reverse Proxy certificate.
You can troubleshooting with the help of the link below:
http://technet.microsoft.com/en-us/library/gg398069.aspx
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Lync 2013 for 8000 user for 6 locations - Topology question

Hello everyone,
I have a project for Lync on 6 locations (Central site and 5 other branches) and would like to like to ask some questions regarding the topology of servers.
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2- 1 SQL BE + Mirror + Witness for all the Front ends.
3- ONE SQL for Archiving and Monitoring
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I'm curious in things like
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B- What are the Configuration of the Public DNS be like ? e.g. SIP A Name would point to how many IPs.
C- How would the Hardware load balancer configuration be like ?
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Thanks
Mohammed JH

Does that mean I will have to install SQL Backend in all 6 locations for FEs?
- Each pool of Enterprise Edition FE's will require a SQL backend database.
Do you mean I'll have to do the failover manually by powershell?
- Yes, if acceptable you could use the resiliency built in to Lync server
since you have multiple pools. If you loose SQL in Lync 2013 your front ends will maintain most functionality, if you loose an entire Lync pool PSTN calling can automatically fail over, however you will need to run a couple of PowerShell commands to fail the
entire pool over.
I have 6 different locations,
so I think this means i'll install 6 different pools with one FE in each location and do Pool pairing between 3 of them with the other 3. do you think this make sense?
- Ideally each pool should
have 3 FE's. For the smaller sites
I would look at using Lync Standard Edition. Standard Edition supports up for 5000 users on hardware or about 2500 on VM and it run's SQL locally. You only really need to use Enterprise Edition
where you require the pool to be highly available.
Does this mean that I need 6 Edges with each 3 Public IPs on each one? Can't I just deploy 1 pool with 2 Edges on it and associate
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- Yes you can do that. I would deploy 2 edge pools in 2 different sites with1 or 2 servers in each. This will give you failover options
if you have an entire site go down.
And btw I wonder how would the SIP, AV and Webconf names point to ....
in case of all those IPs I think they will be configured on the load balancer right?
- Youd have the public IP's on the load balancer, then you can use private
IP's on the edge servers and load balance across the pool.
I read microsoft says it's recommended for the HTTPS but with the number of users that will be enabled for Lync you mean that the Reverse proxy should handle all the traffic? I will be using IIS ARR should that be enough?
- Each pool will have its own web services that need a reverse proxy so you could use IIS ARR in each location. Is that what you were thinking, or was the plan to centrally locate the reverse proxy for all pools?
Hope its all becoming clearer :)
Andrew Morpeth
Lync Server Specialist - Auckland, NZ
Check out my blog

Can Lync 2013 work as IVR (auto-attendant ) for dialing Lync users?

Hi All,
Can Lync 2013 works as IVR (Auto-attendant) for dialing lync users?
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Regards
José Osorio

Hi,JOSE,
There are two types of Response group,one is IVR group and the other is hunt group,if you would like to route the callers to a special queue without asking any question then you can use the hunt group,otherwise you can use the IVR group.
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Sharon Shen
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Lync 2013 client is deployed but user accounts are not migrated from OCS to Lync 2013 Server - how to open Lync meetings automatically in the Lync Web Plug-in

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Thanks for the response,
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OCS 2007 to Lync 2013 migration approach & steps

Hi,
I am looking for migration approach from OCS 2007 (not OCS 2007 r2) to Lync 2013 for 4000 users. as per the MS technet its not supported. has anyone tried and tested if yes please provide the steps and risk involved. thanks

Hi Nmits,
Since it is not supported to migration from OCS 2007 to Lync server 2013 directly, you have two ways to complete the migration process:
Migration from OCS 2007 to OCS 2007 R2 first, then migration from OCS 2007 R2 to Lync server 2013.
Migration from OCS 2007 to Lync server 2010 first, then migration from Lync server 2010 to Lync server 2013.
Migration from OCS 2007 to OCS 2007 R2:
http://technet.microsoft.com/en-us/library/dd572505(v=office.13).aspx
Migration from OCS 2007 to Lync server 2010:
http://www.microsoft.com/en-in/download/details.aspx?id=7327
http://blogs.technet.com/b/nexthop/archive/2011/05/23/migrating-from-office-communications-server-2007-to-lync-server-2010.aspx
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Lync 2013 meeting invitation customizations not working for some users

Hello Microsoft TechNet Forms,
I have a strange problem that I am totally stumped on. I made some modifications to the Lync 2013 meeting configuration to add in my company's logo, a footer and set a custom help Lync URL. Now everything seemed to work expect for myself and
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Nicholas,

Hi Nicholas,
Can you compare your account with other’s and check if your account is applied any special policy in Lync Control Panel ?
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Lync 2013 - Skype for business User Interface

Hello,
We are using Lync 2013 with Lync 2013 server with CU from August 2014 (so not ready for Skype for Business).
I have installed latest Desktop Updates for Windows and Office, and now everytime we log on we get the Skype for Business UI with the question to restart the client with the Lync UI.
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https://technet.microsoft.com/library/dn954919.aspx
I have set this:
In the [HKEY_CURRENT_USER\Software\Microsoft\Office\Lync] key, create a new
Binary value.
The Value name must be EnableSkypeUI, and the
Value data must be set to 00 00 00 00.
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Hi,
As mentioned the Lync Server is not up-to-date, based on my knowledge this is why the issue occurs.
Please refer to this article below:
https://technet.microsoft.com/library/dn954919.aspx
You can configure the client experience only if you are running Lync Server 2013 with the December 2014 Cumulative Update (5.0.8308.857) or later installed. The latest one is:
KB 3036869 February 2015 Cumulative Update 5.0.8308.871 for Lync Server 2013 Core Management Server.
You can specify the client experience the users in your organization will see by using the
Set-CSClientPolicy cmdlet with the EnableSkypeUI parameter:
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Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Error during the migration of Lync 2013 onpremise user to Office 365 Lync

Hi,
I am trying to migrate a Lync 2013 onpremise user to Office 365 Lync in a Hybrid environment.
I am connecting to the Lync server from my machine with the following commands
$lyncOptions = New-PSSessionOption -SkipRevocationCheck -SkipCACheck -SkipCNCheck
$lync = New-PSSession -ConnectionUri https://lyncserver/ocspowershell -SessionOption $lyncOptions -Authentication NegotiateWithImplicitCredential
Import-PSSession $lync
In the next step I am trying to migrate the user to the Office 365 Lync:
Move-CsUser -Identity "username" -Target 'sipfed.online.lync.com' -HostedMigrationOverrideUrl 'https://admin1e.online.lync.com/HostedMigration/hostedmigrationservice.svc'
After that I get a warning message due to to migration to a previous version which I accept.
WARNING: Moving a user from the current version to an earlier version (or to a service version) can cause data loss.
Confirm
Move-CsUser
[Y] Yes [A] Yes to All [N] No [L] No to All [?] Help (default is "Y"): y
Then I am getting the following error message:
Can not load Live Id module. Make sure correct version of Live Id Sign-in assistant is installed.
    + CategoryInfo          : NotSpecified: (:) [Move-CsUser], CommonAuthException
    + FullyQualifiedErrorId : Microsoft.Rtc.Admin.Authentication.CommonAuthException,Microsoft.Rtc.Management.AD.Cmdle
   ts.MoveOcsUserCmdlet
    + PSComputerName        : lyncserver
Tried to Google it but found nothing.
As far as I can see it is complaining about the Live ID Sign-in assistant, which is installed (the 64bit version) on my computer but not on the remote server. Does it need to be installed on the server as well?
Thanks for the answers in advance.
Regards,
Akos
Akos_DB

This error related to reporting services, you need to verify that reporting services is installed on these instances.
Secondly, you didn't need to create this instance manually then setup monitoring role. delete this instance from shared storage and try again to setup rule using different instance name and it will create automatic on shared storage.
You can also refer below link
http://windowspbx.blogspot.com/2012/07/aaa-donotpost-install-lync-standard.html
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Link to User's MySite on Lync 2013 Contact Card does not work

Hello,
we're running a sharepoint 2010 environment with a configured user profile service application and a mysite host. we're also running lync 2010 clients but are planning to upgrade to lync 2013. the it guys (including me) have already installed lync 2013 client.
the lync server is also already on 2013.
with the old 2010 lync client, it was possible to click on a name from a lync contact card and this directed to the users mysite, which was great. to archieve this, we updates the wwwHomepage attribute in AD with the corresponding link for each user to the
mysite.
now with lync 2013 it is no longer possible.
i couldn't find anything about this topic ...
any help would be highly appreciated
kind regards
Marco

I tested it in my lab.
The same result with your.
It is by design.
Lisa Zheng
TechNet Community Support

Questions in setting up Security group policies for Lync 2013 Users

Hi Team,
One of our customer looking for the below requirements:
ü
B>>> Being able to split users in to groups. Would like to be able to split in to Departmental groups, the groups will be Service Delivery, Finance, Business Development, Clinical Services, Radiologists,
SLA Team, Call Handlers.
ü
B>>> Being able to control which users are able to contact or see other users. For example Limit Radiologists to only be able to see Service Delivery and Call Handlers
We know that RBAC policies can be used by Administrator or Technicians who works remotely. However, a user sitting at a server running Lync Server is not restricted by RBAC.
Question:
Is there a way we can fulfill the above customer requirements in Lync 2013 environment?

Hi,
On Lync Server side, what you can do is to change the AD attribute msRTCSIP-GroupingID. You can set different value for different groups. Then each group will not able to search the users in other groups with user name. However, they can still search the
users in other groups with the sip address.
More details:
http://blogs.msdn.com/b/jcalev/archive/2012/06/07/partitioning-lync-address-book-using-msrtcsip-groupingid.aspx
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Users are unable to see their own profile photo although everyone else can see it in Lync 2013 client

We have Lync 2013, Exchange 2010 and several AD
servers in mixed mode 2003/2008.
All user are unable to see their own profile photo
either in the main Lync window, in the settings or in a chat although other user can see that their photo is there and displaying. The user experiencing the issue can go open Outlook 2013 client and will see their photo displaying correctly in the file menu
(and elsewhere) here.
I have confirmed this happens with any new users I set up as well. We have gone through a fair amount of troubleshooting with other Lync photo issues and simple fixes such as deleting the SIP cache folder etc proves to be ineffective.
Our Cs-ClientPolicy Global is set to websearchonly.
We have "Replicate this attribute to the Global Catalog" set
for the ThumbnailPhoto attribute in AD.
We are also forcing photos from AD only (or no photo) by setting the following:
"Set-CsClientPolicy -Identity PhotosControl -DisplayPhoto
PhotosFromADOnly"
and finally we are importing the photo in ad using this PS command:
"Import-RecipientDataProperty -Identity "Test User"
-Picture -FileData ([Byte[]]$(Get-Content -Path "C:\pictures\testuser.jpg" -Encoding Byte -ReadCount 0))"
The pictures being uploaded are under 10KB in size.
I have followed many threads and will provide any information I can to help find the problem. Thank you in advance.
EDIT: I have also tried the following but with no success: https://knowledge.zomers.eu/misc/Pages/How-to-fix-your-photo-not-showing-up-in-the-Lync-client.aspx

Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
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Lync Contacts not appearing in Lync 2010 after user is moved to Lync 2013

Good Morning,
Our company recently migrated all of our users to Lync 2013 from Lync 2010. Most of our clients are still running the Lync 2010 client on their workstations. There is an ongoing project where we are upgrading to Office 2013 as well.
When a user signs into Lync, clicks on their contacts, the list is blank. They see their frequent contacts and are able to search for people. Some people are able to manage their contacts through OWA 2013 since we have the integration in
place. If they try to add contacts in Lync, they receive the message:
Cannot Add, Remove or move contacts or groups at this time. Please try again later.
I have tried going into the %appdata%\Microsoft\communicator directory and deleting the .cache and .idx and opening Lync again and still they do not appear.
Found this article: https://support.microsoft.com/kb/2757458?wa=wsignin1.0, but we cannot role people back to Lync 2010. So they will just have to live with it until they receive Lync 2013 and use OWA 2013 to manage them until their office
client is upgraded.

Hi BrianDougherty,
I’m not sure whether this is caused by UCS, but you can test it by disabling UCS for a test user.
Run the following command and then check the result.
New-CsUserServicesPolicy -Identity NoUCS -UcsAllowed $False
Grant-CsUserServicesPolicy –Identity “test user” –PolicyName NoUCS
Invoke-CsUcsRollback –Identity “test user”
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Lync 2013 Capacity Planner 20 User Help

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