AADC Shown on .PQR report but Not within mailstream's endorsement line

We are mailing 1st class letters, palletized mail that qualifies for Full Service discounts. An interesting thing happened recently. on a job of 853 pieces, the PQR report listed 3 trays of 597 pieces that qualified for the auto 3-digit rate, 1 tray of 142 pcs that was listed under the AB column and 1 tray of 114 pieces at the single piece rate.
The 142 AB pieces are the ones in question. This was listed as tray 4 with the following tray size and level "1-U 3DG".
My question is if these pieces qualified for the AADC rate, why did the individual maiplieces contain the "AUTO 3-DIGIT" phrase in the endorsement line? If they did NOT qualify for the AADC rate but qualified for the 3-Digit rate, why were they listed under the AB column?

This issue really should be logged for support as we would like to take a look at your job. Please follow the steps below to log a support ticket.
1. Go to http://service.sap.com/bosap-support.
2. Click on "Create a message / Contact technical support".
3. Under System Search, click the drop down arrow next to your installation and choose your system, and click Search and then click on the BOB link.
4. When creating a SAP message it is required to search for Notes. (Knowledge Base articles) to see if you can find an answer to your question without having to log the message for support. In the Search Terms area, type your question and click Continue.
5. If you do not see any Notes pertaining to your question click on Create Message.
6. Choose the correct Component for the product you are creating the message for. The component is the support Q that your call will go into so the correct team can assist you. To do this click on the icon next to the icon next to the Component window to see a drop down list.
7. Click the arrow by BOJ-EIM to see a more detailed list. By each component the names of the u201Cproductsu201D you are using are listed. Choosing the correct component will get your Message logged for the correct support team.
For example:
a. BOJ-EIM-COR is used for ACE, DataRight IQ, Match/Consolidate, IACE, and FirstPrep products.
b. BOJ-EIM-COM is used for DeskTop Mailer, Business Edition, Presort, PrintForm, Label Studio
c. BOJ-EIM-DEP is used for DQXI, Data Insight, eDQ Infa, SAP Siebel, PSFT, Oracle, Rapid Library
8. After choosing the component, fill in any remaining required/optional items. **Required fields under Problem Details are flagged with a red asterisk.
u2022 In the Short Text box, enter a brief description of the question or issue.
u2022 In the Long Text box, you can go into further detail about what you are seeing or questioning.
u2022 click Send Message.
Thanks,
Bryan

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Report works in Crystal Reports, but not when scheduled in Crystal Server

Hi,
I have a pretty simple report designed in Crystal Reports 2008. Basically it shows a list of call notes (memo field) from customer activities in our CRM system. The report works fine in Crystal reports, but when run or scheduled in Crystal Server 2008 the output is always blank. Furthermore, the page format etc. is "lost" in crystal server, so that the output is PDF of a quadratic blank sheet (not my standard A4 format)... Exporting to other formats - excel, Word etc. all gives the same result.
I have tried to strip out various formulas, formatting etc from the report, but nothing helps. Which leads me to thinking that the real problem is that the report contains a memo field? Anyone else had this problem?
wkr
Claus
Edited by: Claus Poulsen on Nov 9, 2010 3:34 PM

Hi Claus,
I've had issues between what Crystal does and what the Report Server does. To resolve this, we found out Crystal Reports 2008 latest service pack has some things that will fix Server 2008 and they aren't in the latest Server update.
We updated Crystal Reports 2008 on our machines. Installed the latest update for Crystal Server and then installed Crystal 2008 on the Report Server and installed the Crystal Reports 2008 update. A lot of our compatibility issues went away after that.
Good luck,
Brian

Profile issue in export workflow when PS is editor but not within Ap

Aperture is with me on my MBP (with Elements as the external editor). My place of work is not graphics related, so it doesn't have Ap but does have PS CS8, which I've used happily for a long time, for their needs and I can use it for mine as well. So I can't use PS as the internal editor, which is OK, it's just the way it goes. I'm fine with exporting 16 bit TIFFs, using PS for all the things I can't do in Ap, and then creating 8 bit TIFFs for whoever I'm sending the images to, who will use them for the gamut of uses, both print and web, but I'm not in the loop after I hand them off. The images do not then go back into Aperture, they're archived separately.
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Arrg. Sorry for that typo. The sentence should have been " When I work within Aperture and Elements (internally), everything works as planned, and when I check the images they're correct in how they look and the profile as listed. "

Query works in Report but not during Edit session

I have a report based on an SQL query, and it works perfectly from the menu in Development. It's also in Test and Production, and it works there, too. I want to change the template it's on, so I went in through the Navigator to open up and change the report. The Edit session opens up to the query, but I cannot move to any of the other tags, because it says the query is "not valid".
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Anyone have any ideas on what I can do?
Pat Murray

Hi,
Please give me the query and the error the error you are getting.
Thanks,
Sharmila

Need to have access in report but not in analysis.

Hi Experts,
All my users have analysis access ( adhoc ), in that only Admin users have access for detail table access. General users will have access only at Agg level.
Below is my requirement:
User A ( General ), he has access to subject area but not on detail table ( restricted detail table access in RPD ) so when ever he is creating his own report he will not be able to see detail table. this is good working as expected.
User B ( Admin ), he can able to create report using detail tables columns as well.
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We are on 11.1.1.6.5.
Thx...

Declare a session variable (say, USER_SECURITY). Use init block to set it to zero. Allow user A to access detail table but add a condition that whenever any presentation columns from detail table is accessed by him, following condition must be met: ValueOf(NQ_SESSION.USER_SECURTIY) = 1 (use filter tab in permission window)
At this point, user still can not see data from detail table. The administrator can create a report and set this session variable to 1 in the advanced tab of the report. So user will be able to view the report always. The scope of the modified value of the session variable would be at report level, so there is no requirement of resetting it.

Financial Reporting Studio under Citrix-Can Save Report but not Revisions

Hyperion BI+ 9.2.0.2
Financial Reporting Studio does not run on desktop using Windows Vista so trying Citrix (Presentation Server 4.0 running under Windows 2003 SR2).
I can edit an existing report or create and save a new report but CANNOT resave any revision using the same reportname in same folder. I CAN save the revisoin under a different name in the same folder or under the same name but in a different folder.
When I try to save the revision to same reportname in the same location, it correctly indicates:
the Report "reportname" already exists. Do you want to overwrite the existing report?.
When you click YES, you get an error message:
"Expecting a transferable end, but received -4352: 1570558, expected -4113, <-4098>, 6134 -4098"
some of the numbers listed change with additional attempts.
Anyone else with any similar experience.
Thanks
Dave

Hi
I can't remember exactly as it was a while ago but we had a similar issue at a client with version 9.2.0.2 with saving changes to existing report definitions and it was a bug with FR rather than an issue with how the client was hosted. We applied a patch but I can't remeber what exact version it was, try contacting Oracle or looking at the Read-mes for patch releases to see if it turns anything up.
Hope this helps
Stuart

Very slow speed. Reported but not fixed.

After having very slow up to 20mb speeds and constant disconnections I decided to go for infinity option 2 as I had so many problems with ADSL with constant calls to India and engineers coming out.
The engineer turned up as instructed and fitted the equipment. No problems there. He did say I was the only one to have infinity installed at my local cabinet.
Now the real problems started. I still have disconnection issues but not as many now. And the speed I am receiving is worse than my old up to 20mb service.
I have reported this several times (through the help desk in India !!) and some times an engineer comes out and tests the line, equipment, cabinet and telephones the infinity help desk as it appears they can do things remotely.
Each engineer that turns up says he is not trained to fix the problem and that he has done what he is contractually obliged to do and then leaves, stating to wait 10 days and see if the problem fixes itself.
So it appears I'm in a circle of ringing India and being told to wait 10 days or getting someone out who can't fix it, states to wait 10 days and then leaves with problem not fixed.
What am I to do.
Solved!
Go to Solution.

After getting the mods involved and a fault being raised the fault still hasn't been fixed even through it states on the BT website report and track faults that it has been fixed. An engineer hasn't been out to fix it so I am confused as to what BT have done to attempt to fix my broadband problem
Seriously what do I have to do to get this fixed. It is unacceptable that I'm am paying for a service I'm not getting.
How is this posted screen from BT Speedtest accetpable for BT Infinity Option 2 with speeds stated as 60mb down and 20mbs up as reported by the enginner who fitted it.
Your advise will be greatfully helped as I have tried every option now and stil no fix.

Repeating headers in PDF report but not in Excel format?

Is it possible to have repeating headers on PDF output format, but not if the report output is Excel ?

If the report is simple, i.e. it only contains a single table, then you can add some header rows at the top of the table.
+-----------------------+
| Page Header 1         | }
+-----------------------+ }
| Page Header 2         | }
+-----------------------+ }
| Page Header 3         | }
+-----------------------+ }--Repeat as header row at
|      <Blanks>         | } the top of each page
+-----------------------+ }
|      <Blanks>         | }
+-----------+-----------+ }
| Heading 1 | Heading 2 | }
+-----------+-----------+
| Data 1    | Data 2   |
+-----------+-----------+

In FormView Pager Template shown in design page but not shown in runtime.....

//////////////////////MY TABLE//////////////////
USE [logistics_tab]
GO
/****** Object: Table [dbo].[dtype] Script Date: 02/07/2015 10:19:00 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[dtype](
[dtid] [int] IDENTITY(1,1) NOT NULL,
[dtcd] [char](5) NOT NULL,
[desp] [char](15) NOT NULL,
CONSTRAINT [PK_dtype] PRIMARY KEY CLUSTERED
[dtid] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY],
CONSTRAINT [Uq_dtcd_Dtype] UNIQUE NONCLUSTERED
[dtcd] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
////////////MY STORED PROCEDURE/////////////////////
USE [logistics_tab]
GO
/****** Object: StoredProcedure [dbo].[dtype_pro] Script Date: 02/07/2015 10:21:42 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
CREATE PROCEDURE [dbo].[dtype_pro]
@dtid as int=0,
@dtcd as char(5)='',
@desp as char(15)='',
@status as varchar(50)=''
AS
BEGIN
SET NOCOUNT ON;
if(@status = 'Display')
begin
Select * from dtype
end
else if(@status = 'Add')
begin
Insert into dtype(dtcd,desp) values (@dtcd,@desp)
end
else if(@status = 'Update')
begin
Update dtype set dtcd=@dtcd, desp=@desp where dtid=@dtid
end
else if(@status = 'Delete')
begin
Delete from dtype where dtid=@dtid
end
END
GO
//////////MY DESIGN PAGE/////////////
<%@ Page Title="" Language="C#" MasterPageFile="~/Site.Master" AutoEventWireup="true" CodeBehind="DestnType.aspx.cs" Inherits="LogisticsApp.DestnType" %>
<asp:Content ID="Content1" ContentPlaceHolderID="HeadContent" runat="server">
</asp:Content>
<asp:Content ID="Content2" ContentPlaceHolderID="MainContent" runat="server">
<asp:FormView ID="FormView1" runat="server" DataKeyNames= "dtid" GridLines="Both"
AllowPaging="True" PagerStyle-BorderStyle="NotSet" PagerStyle-ForeColor="Black">
<FooterStyle BackColor="#CCCCCC" ForeColor="Black" />
<PagerStyle BackColor="#B5C7DE" ForeColor="Black" HorizontalAlign="Center" Font-Bold="true" Font-Size="Large"/>
<ItemTemplate>
<table>
<tr><td align="right"><b>Employee ID:</b></td><td><%# Eval("dtid") %></td></tr>
<tr>
<td colspan="2">
<asp:LinkButton ID="EditButton"
Text="Edit"
CommandName="Edit"
RunAt="server"/>
 
<asp:LinkButton ID="NewButton"
Text="New"
CommandName="New"
RunAt="server"/>
 
<asp:LinkButton ID="DeleteButton"
Text="Delete"
CommandName="Delete"
RunAt="server"/>
</td>
</tr>
</table>
</ItemTemplate>
<PagerTemplate>
<table>
<tr>
<td><asp:Button ID="FirstButton1" CommandName="Page" CommandArgument="First"
Text="<1<" RunAt="server" Font-Bold="True" /> </td>
</tr>
</table>
</PagerTemplate>
</asp:FormView>
</asp:Content>
///////MY CODE///////////
using System;
using System.Collections.Generic;
using System.Linq;
using System.Web;
using System.Web.UI;
using System.Web.UI.WebControls;
using System.Configuration;
using System.Data;
using System.Data.SqlClient;
using System.Text.RegularExpressions;
namespace LogisticsApp
public partial class DestnType : System.Web.UI.Page
public LogisticsApp.MyConnection.OfcConn constr = new MyConnection.OfcConn();
SqlConnection con;
SqlCommand com;
SqlDataAdapter sqlda;
DataSet ds;
DataTable dt;//for form view
protected void Page_Load(object sender, EventArgs e)
if (!IsPostBack)
BindGrid();
protected void BindGrid()
try
con = new SqlConnection(constr.str);
dt = new DataTable();//for form view
com = new SqlCommand();
con.Open();
com.Connection = con;
com.CommandText = "dtype_pro";
com.CommandType = CommandType.StoredProcedure;
com.Parameters.Add(new SqlParameter("@status", SqlDbType.VarChar, 50));
com.Parameters["@status"].Value = "Display";
sqlda = new SqlDataAdapter(com);
ds = new DataSet();
sqlda.Fill(dt);//for formview
sqlda.Fill(ds);
if (ds.Tables[0].Rows.Count > 0) //Check if DataTable returns data
FormView1.DataSource = dt;
DataBind();
catch (Exception ex)
//lblerr.Text = ex.Message;
throw ex;
finally
if (con != null)
if (con.State == ConnectionState.Open)
con.Close();
con = null;
protected void DtypeFormView_PageIndexChanging(object sender, FormViewPageEventArgs e)
FormView1.PageIndex = e.NewPageIndex;
BindGrid();
//plz plz... help as soon as possible this is simple code but not show at run time....... :(


Good day uzma
abidi
It has been long time since I used Webforms but it look to me like you are using the default options and if there is no data that return in the query then you will not see the PagerTemplate.
1. execute the SP from the SSMS.
2. make sure that you pass the correct @status while executing the SP from the ASPX.
3. check the SQL Server profiler, what query the SQL Server got.
4. Check if DataTable (dt) has data after filling it. else you do not get the "DataBind" part, and the PagerTemplate will not display.
* The basic code look ok in fast review. I might missed something. You should monitor it and get the line that make the issue.
Ronen Ariely
[Personal Site]    [Blog]    [Facebook]

Universe row level security workiing in main report but not subreports

I have a report with a couple of sub reports that are running against a universe with row level security. The security works in the main report but when the sub reports run, the security is missing. The report is running through BOE, CR XI R2. Is there something Im missing...? Being new to BOE...

Hi Michael,
I am sure the Sub-report is also based on Universe.
Try to create query with atleast one object/column coming from table on which row level security is applied in universe.
Hope this will solve the problem.
Thanks,
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My findings -- Album art shown in iTunes 7 but not in iPod

Well, after several round of testings, here's my conclusion:
For song in iTunes library, i can change the album art and upload the song to iPod. The album art shows in iPod and stays...however if i decided to change the album art later for the same song by directly dragging the album art to song info box in iPod, the updated album art displays in iTunes BUT not in iPod, in fact NO ALBUM ART is displayed at all...even though how many times i check/uncheck the DISPLAY ALBUM ART box.
The only way to change the album art again is to drag the new album art to the song in my iTunes library and later drag that song again to iPod.
As a summary, it DOES NOT allow me to add or change any album art directy to songs stored in iPod. The only workaround is have the exact copies of songs stored in iTunes library and do auto sync.
For me this is totally not flexible as in order to save hard drive space, i believe most of us will store songs in Ipod and remove them from iTunes library (correct me if i am wrong). And all we can do is wait til the next release of firmware from Apple.........
Hello Apple, r u listening out there!?!?!
BTW, i am using iTunes 7 and iPod 5G 60GB 1.2 firmware.

phewww. Been going crazy, thinking i waas the only one with this problem. It was never a problem with 6.5.
and yes, we all dont save tracks in the media library. i have never even used it
So fix ASAP.

Rectangle is not being shown in 10g Report But text is shown...

I created a new report manually using 10g reports.....i just put one text and one rectangle....Both are being shown when i run with paper design option in report builder itself......But when i run this through url....Only text is being show not rectancle...........
Why ........Please help me..

you need to configure your application Server if calling from an application server
if calling from the same machine then configure your OC4J container properties in the config files located in server folder of your ORACLE_HOME

Duplicate records in report but not in Database

I am new to Crystal Reports and took an online training course for it this week. I am pulling the data from and Access Database and there is no duplication of records in the tables.
I can create and run the same report from a different workstation and it works fine, but when I create it on my laptop it creates duplicate entries.
I am pulling information from 3 seperate tables within the same database. It will pull the correct "order id" from an order table but it won't pull the correct "unit price" or "quanity" from the order details table.
The instructor was able to look at report and he even tried to recreate it with the same results. He stated that there was something wrong with Crystal Report and then something about the SQL, but he talked quickly and then moved out and I wasn't able to ask questions.
I'm not sure what kind of information you need from me. Any assistance that you provide would be appricated. I tried to search on the threads, but couldn't find any similar problems.
Thanks!

Hi Angela
Please check following things:
1. The databse that is used while creating report on the workstation and laptop are same.
2. The vesion of crystal reports on both the machines is same(HELP>>About Crystal Reports).
3.Could you compare this situation for some other database.
Pleas keep the thread updated so that we can discuss further.
Thanks

Drop down boxes ok in Crystal Reports but not ok in Crystal Reports Server

I have the following problem with "dynamic dropdowns"
Initially, I have a Crystal Report (.rpt). It has two dynamic drop downs. They work
in both Crystal Reports Designer (preview) and Crystal Reports Server (right-click-View).
The first drop down is the result of a rather complex sql query. The second drop down
is a child of the first.
I make a small change to the sql "WHERE" clause using the Crystal Reports Designer. It works fine in preview.
I save (Enterprise mode) to Crystal Server. I use Business View Manager to configure
the _DC_n object. (I did notice that the .._DC_n gets incremented by one.)
The _DF object seems to know about the updated sql so I do not have change it.
However, when I go to back to Crystal Reports Server, and right-click-View, the
"dynamic dropdown" is not working properly. I can not make sense
of what has been retrieved.
Please tell me what is most likely to have gone wrong here? The Business View Manager
seemed to knew about the sql change. But Crystal Reports Server has
not responded to the change in the same way as Crystal Reports Designer.
...thank you, Stan

When you publish a report to Crystal Server, the dynamic prompts are no longer handled in the report itself. Instead depending on how they're published, they either go away or they're published to the "repository" and managed through the "Business View Manager" (BVM), which is available as part of the Client Tools install.
To get the dynamic prompt into the repository, you have to check the "Enable Repository Refresh" checkbox at the bottom of the "Save As" screen after you log in to CRS. However, doing it this way is NOT best practice, especially if you're using the query from the report to provide the data for the prompt. If you do this for all of your reports, you get a LOT of bloat in the repository objects and it makes the job of migrating from one version of CRS to another MUCH more difficult!
What I've done in the past to get a simple "sample" prompt published is create a report that just contains the data that I want to have in the dynamic parameter using a single table - this is usually what I call a "lookup" table that has a "code" field and a "description" or "name" field. I then create a dynamic parameter in that report that just pulls the data from the single table. I'll publish the report to my favorites with the Repository Refresh enabled.
I then run the BVM and look for the following objects (default location is under "Cascading Dynamic Prompts":
<prompt name>_DC - This is the Data Connection for the prompt. Edit this, enter the password, and set it to "Never Prompt" for the password. NOTE: This DC can be reused by multiple prompts. If you continue to add prompts through publishing Crystal Reports with prompts, you will get MANY of these that all point to the same database!
<prompt name>_DF - This is the Data Foundation for the prompts. When you create a new one, you need to select an existing DC and then either one or more tables or write a command to provide the data for your prompt. It works much like the Database Explorer in Crystal. The one that was just saved has all of the information required for the prompt.
<prompt name>_BE - This is the Business Element. When you create one, you have to select and existing DF and one or more fields. You can also create a filter on the data. This is used to generate the SQL that will be run to provide the data for the prompt.
<prompt name>_ BV - This is the Business View. When you create one, you have to select the Business Element. I'm not sure of the exact purpose of this, but you have to have one in order to set up the "List of Values".
<prompt name> - This is the List of Values (LOV). This defines what fields are available for the prompt itself.
You can create folders to organize these objects so that its easier to maintain.
To use a LOV that you've defined in BVM to feed data to new dynamic prompts, do the following:
1. Connect to CRS from Crystal.
2. Create/Edit your prompt.
3. Set the prompt to be dynamic.
4. Under "Choose a Data Source", select "Existing" and select the LOV from the drop-down list.
5. Update the properties in the parameter.
When viewing or scheduling a report, the dynamic prompts will run through the Crystal Reports 2013 Report Application Server in CRS (it will be named differently if you're not on CRS 2013, but will have "Report Application Server" in the name.)
-Dell

App shown in "Purchase History" but not shown in "Purchase" tab

I tried syncing my Ipad2 to Ipad3. Only some of my apps transferred to the new Ipad3.
I checked Itunes purchase log "Purchase History" and it DOES show that I purchased the apps, but yet the app is not shown on the ipad3.
On the ipad3, went into App Store/ Purchased (tab at bottom).
My puchased app is not there. I only see the Free version.
I thought to try to see if I tried to purchase again, I would get a message that the item is already purchased.
It brought me all the way up to the credit card info page, so I stopped as I do not want to purchase again.
Question is...How do I get my purchased apps back ?
Purchase History shows it there and paid for, but everytime I try to restart and reconnect and re-sync and turn off then turn on, it does not come back.
I checked my Itunes apps, and the only app shown is the free version. What happened to the bought version?
I only have (1) Apple Id account.
Any help would be GREATLY APPRECIATED.
Thank you.
J

Does it also not show under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ?
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AADC Shown on .PQR report but Not within mailstream's endorsement line

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