Account field required for some users, not for others in URM when checking

I am running into a real show stopper. I have been working in our development database, and have tested checking in content multiple times with no problems. I recently turned it over to my users to begin testing and they can not even check in one document, because they receive an error stating that the account is required. I know just enough to be dangerous, so I am not quite sure how to solve this one. It makes no sense to me that on my check in screen, account is not required and yet on all of my users check in screens, not only is it required, but nothing they enter is accepted as a valid value, so they can't even get past it. I would just as soon not have account show up or be required, but have struggled with making that happen, since it is not a custom metadata field. It appears to be a delivered field used for security purposes? any help would be appreciated! Thanks.
One more thing that I noticed that may be helpful in diagnosing this is that my profile has no accounts, just #none,#all
whereas the user's profiles have a number of different accounts listed in their profile. Could this be part of the reason that they are forced to enter an account when checking in content and I am not?
If so, how can I get around this?
Edited by: user10985708 on Apr 7, 2009 12:21 PM

That´s a little strange behaviour becouse normally the account field is not required as default.
You could try a global rule setting the Account field not to be required with some IDOC.
But as you say you´re not using accounts anyway i´d suggest removing it from your server instance.
In the server\config\CONFIG.CFG file look for UseAccounts=true set it to false and the field won´t bother you anymore.

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