Account has 4 users but just 2 can log-in.

Hello,
I've got a problem, in my account we have 2 CC Signatures in the same e-mail (totalizing 4 users).
But only two users can log-in at the same time, if more than two had logged and the third one come a message saying that we already logged the max users appear.
I already did the "sign-out all users', but, the problem persist.
Can somebody help me?
Thank you,

Must be same issue than this: http://forums.adobe.com/message/6014138#6014138

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