Acrobat 9 pro 9.3.2 click printer properties deletes printer

when using acrobat 9 pro 9.3.2 to print a document, and i select an HP Officejet Pro 8500 printer, clicking
the "Properties" button does NOT bring up the properties window (so that i can select double-side
d printing, for instance) and the printer is then deleted.  I can no
longer print to that printer until i re-install it.  can anyone help?  thanks!

Funny, I just found this tech note:
http://kb2.adobe.com/cps/509/cpsid_50981.html
The Adobe PDF Printer is not available or is unusable in Mac OS X Snow Leopard (v10.6). This situation is due to security features in Snow Leopard that disable the Adobe PDF Printer. Adobe Acrobat 9.1 Pro removes the Adobe PDF Printer and adds a new Save As Adobe PDF command. Customers using earlier versions of Adobe Acrobat in Snow Leopard cannot use the Adobe PDF Printer.
Does this also affect Acrobat 8 then...?
Best,
Wolfgang

Similar Messages

  • Reinstalled Acrobat Pro 8.1.6 won't let me print web pages to PDFs

    I'm really ticked at Adobe's "help" in updating the program only to cause a lot of misery.  I'd read Acrobat had a security update, and got a constant reminder from Adobe update to install the available update.  I've been using Acrobat Pro 8.1.6 with absolutely no problems printing web pages to PDFs.  I installed the 8.1.7 update which immediately disabled Acrobat completely.  So I wasted a lot of time uninstalling Acrobat and reinstalling sequential versions to get back to 8.1.6.  Now I can't print web pages to a PDF.
    I had NOT done anything else to installed programs in the meantime, except that probably Norton has automatically updated antivirus files in the background.  I don't have any problems using Acrobat to open and print an existing PDF, or to create new PDFs from my scanner.  I can do a hardcopy print of a webpage by selecting my Brother printer.  From Word 2002 and Excel 2002, I can create a PDF by "printing" to Acrobat as usual.   The only problem is creating a PDF by "printing" a webpage by selecting Acrobat as the device from the list of available printers.  This problem happens both with Firefox and with Internet Explorer 7.
    I have Windows XP Pro SP3.  I did the most recent Windows Tuesday security update several days before messing around with Acrobat and did not have any problems printing PDF files from Firefox or IE7.  So, it seems like it's clearly an Adobe Acrobat problem.  I get the small box saying "Preparing to Print" which goes nowhere and then I have to use the Task Manager to get out of the loop.  That closes Firefox, and when I reopen Firefox, the same webpage comes up.

    I'm really ticked at Adobe's "help" in updating the program only to cause a lot of misery.  I'd read Acrobat had a security update, and got a constant reminder from Adobe update to install the available update.  I've been using Acrobat Pro 8.1.6 with absolutely no problems printing web pages to PDFs.  I installed the 8.1.7 update which immediately disabled Acrobat completely.  So I wasted a lot of time uninstalling Acrobat and reinstalling sequential versions to get back to 8.1.6.  Now I can't print web pages to a PDF.
    I had NOT done anything else to installed programs in the meantime, except that probably Norton has automatically updated antivirus files in the background.  I don't have any problems using Acrobat to open and print an existing PDF, or to create new PDFs from my scanner.  I can do a hardcopy print of a webpage by selecting my Brother printer.  From Word 2002 and Excel 2002, I can create a PDF by "printing" to Acrobat as usual.   The only problem is creating a PDF by "printing" a webpage by selecting Acrobat as the device from the list of available printers.  This problem happens both with Firefox and with Internet Explorer 7.
    I have Windows XP Pro SP3.  I did the most recent Windows Tuesday security update several days before messing around with Acrobat and did not have any problems printing PDF files from Firefox or IE7.  So, it seems like it's clearly an Adobe Acrobat problem.  I get the small box saying "Preparing to Print" which goes nowhere and then I have to use the Task Manager to get out of the loop.  That closes Firefox, and when I reopen Firefox, the same webpage comes up.

  • Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen

    Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen, my previous version worked fine, any ideas please

    You can read this article to see if it helps:
    http://kb.mozillazine.org/Problems_printing_web_pages

  • Adobe Acrobat Pro X 10.1.7 (Mac) does not print correctly.

    I have a Mac Pro (Model 1.1) with Adobe Acrobat X 10.1.7.  When an item is scanned, it appears correctly on the screen, but it does not print correctly.  I am sending along screenshots of what a scanned item looks like on the screen and then what prints. 
    Message was edited by: DFSons  Added photos

    Thanks Michael, have tried that, no luck. I will wait a couple of days to see if any other solutions come up (or if anyone else is suddenly having the same issue) before reinstalling Acrobat.
    [OK just tried sending a PDF attachment directly from another program (MYOB) through to Mac Mail and had the same problem so it is not an Acrobat issue afterall, it is a Mac Mail or Mac OS X issue. Will post this on the Apple site.]
    I have resolved the MYOB issue, it was working just painfully slow. So I still have the original Acrobat Pro PDF to Mac Mail issue if anyone knows of any solutions please?
    Message was edited by: jmgd

  • Acrobat Pro XI, Server 2012 r2 Remote Desktop, cannot print until server reboot, No Pages Selected

    Ever since we migrated to terminal services (remote desktop) this problem has plagued us.
    We are a terminal services environment with 25 users.
    Our version of Adobe is 11.0.10
    I've believe I have traced the issue to temp files in \users\username\appdata\local\temp\XX
    There are [email protected] files that the system locks.
    Once those files are written out and the server locks them down the user cannot print .pdf files any longer.
    ALL OTHER APPLICATIONS WORK PERFECTLY!
    The only way to clear the situation is to reboot the server (not optimal).
    And even then the problem reappears within a day.
    I have read many different versions of this problem and tried many different solutions.
    I have tried having the users go the advanced tab when printing and choose "print as image"
    FAIL!
    I have put a acroct.ini with the following parameters in the windows directory
    [WinFntSvr]
    TTToSysPrintDisabled=1
    T1ToTTDisabled=1
    FAIL!
    I have tried to remove Microsoft security updates related to this issue and 3rd party fonts.
    FAIL!
    I've tried the "Disable Protected Mode at Startup"
    FAIL!
    I have rebuilt our print server with the latest drivers.
    FAIL!
    Since we deal with thousands of .pdf files on a daily basis this has become CRITICAL!
    Please Help!

    Please see this thread: No Pages Selected RDS Server 2012r2

  • Cannot change printer properties when printing PDF files in IE8

    Whenever I try to print a PDF file displayed within IE8,  I cannot change the printer properties from the print dialogue box.  the properties button appears as if it as if it is active because it visually confirma a click; however no properties dialogue box appears.  printing html from IE8 works fine.
    If I save the PDF to desktop and print from there, I can change properties fine. 
    Running Win7/64; IE8 (32 bit version).  Another PC in the household, also running Win7/64 and IE8/32 does not exhibit this problem.
    Printer is Officejet 6500 E709a connected to local workgroup via ethernet cable; I have uninstalled via add remove programs and reinstalled the printer software from the HP CD.  It did not help.

    I cannot access 'properties' for my hp1536dnf mfp.

  • Enabling printer properties  during printing

    Hi All,
    How can i  enable printer properites  button during printing,  users want to change the print format and print options like potrait or landscape which can be selected form print window properties button.
    The change must not reflect the global users , only independent users  who wants change in formats.
    I have tried  giving the new string value in regedit  in windows under SAPLPD -> in client system propertychange allowed =1, still same result.
    Please suggest ....
    Thanks,
    Subhash.G

    Hi Subhash
    have you solved this issue?
    I am having it now and I cannot find a solution. We want to be able to change
    the printer properties if necessary just before printing, yet the "Properties" button is disabled
    regards
    Corrado

  • Acrobat Pro 8, Vista and Office 2007 - No PDF printer available

    Hello,
    I try to install Acrobat 8 Pro on a Vista professional based machine with office 2007 but I can't generate any PDF docs.
    I try to install acrobat with my account (group administrator) or directly with the administrator account with the same result : no PDF virtual printer was created and it's impossible to add one using an existing PDF port or by creation of a new one.
    I try to update my installation with the 8.10 update but no changes... Can someone help me with this issue ?
    Thank you.

    Here is a more complete description of my problem and the things I have tried. Any help would be greatly appreciated.
    http://acrobathelp.blogspot.com/2008/01/adobe-acrobat-8.html
    No pdf printer driver is installed. When I print from an Office 2007 saving as adobe pdf I get the following error message:
    PDFMaker cannot locate the Adobe PDF Printers printer driver. Please re-install Adobe Acrobat 8.0.
    The printer driver is in fact NOT installed. I look at the system printers and there is no PDF printer driver.
    I have re-installed several times. I called support and they wont help me because I purchased a volume license and it will cost me $40 to get support.
    I have searched user groups and Adobe knowledge bases to no avail.
    I have tried to install the driver myself with the .inf files located in the dir C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Xtras\AdobePDF there are the following .inf files. None of them will install when I try to add a printer and select have disk and select any of them.
    AdobePDF.inf AdobePDFCT.inf AdobePDFK.inf
    AdobePDFCS.inf AdobePDFJ.inf
    I get the following error:
    "Printer driver was not installed. Unable to find a core driver package that is required by the printer driver package."
    The msi installer has created two printer ports Documents/*.pdf (Adobe PDF port), and Desktop/*.pdf (Adobe PDF port)
    I have tried Uninstalled and reinstalled several times. I have also tried repair several times

  • Acrobat Pro 9.5.4 Update causes PDF to print more like a web page

    Something changed from 9.5.3 to 9.5.4 such that PDFs opened within a browser (FireFox) now print more like a web page.  This has caused several issues.
    1. Printing now uses the header/footer printing preferences of the browser.  All PDF's I print from within the browser print with the URL in the upper right, time/date in the lower right and all the other header/footer preferences in the browser.  This was never the case before.
    2. Font sizes and text location are different.  We print checks, invoices from PDF's generated within our business system.  These are now misaligned compared to what they have been because of this change. 
    It's possible this is related to a browser update but I haven't pinned this down yet.  I'm using Firefox 19.0, Windows 7, 32 bit. 
    Any insights are appreciated.

    Hi,
    This is not happening because of Acrobat update but the reason for this change is that Firefox 19.0 has introduced  its own Javascript PDF viewer.
    You can change the settings in browser to use Acrobat plugin for viewing PDF files. Go to Options->Application to chnage the settings, please see attached screenshot for more details.
    Hope this solves your problem.
    Thanks.

  • Officejet printer 6700 deleted printer job stuck in queue

    Any solution for getting rid of a deleted document from the print queue as it is preventing me from printing new documents.  I have already typed NET STOP SPOOLER del /Q /F /S "%systemroot%\System32\Spool\Printers\*.*" NET START SPOOLER in Dos Prompt but it replies by saying it does not recognise ***
    This question was solved.
    View Solution.

    Hi,
    From the Desktop, hold down the Windows key and press R.  Into the Run window, type services.msc and hit enter.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
    Restart the computer and you should find the document has been removed.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Acrobat Pro 9 PDF Printer Hangs when printing Test Page (Checking Fonts)

    I have upgraded to CS5 and acrobat pro 9....
    When I print a test page from the PDF printer it starts fine but then hangs when checking fonts?!?!
    I have removed the software and reinstalled twice now and the same occurs...
    Any advice anyone?

    Bernd,
    thanks for the input... It helped a lot!
    I tracked down a few corrupt fonts and now things seem much better but not quite perfect yet....
    Distiller now opens fine but when I ran the test page from the PDF printer I got the follwoing error in the log file:
    Does it give any clues?
    %%[ ProductName: Distiller ]%%
    %%[ Error: typecheck; OffendingCommand: xshow ]%%
    Stack:
    500
    /l
    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%

  • How to set up Adobe Acrobat Pro 9.5 as printer in Mountain Lion

    How do I set up Adobe Acrobat 9 as printer in Mountain Lion as I would with Windows?

    Changes in OS X made it impossible for Acrobat Pro to install a "printer" for itself as it did before Snow Leopard. The PPD for Acrobat was always very buggy anyway, so no one really misses that part of it.
    For any Adobe app (InDesign, Photoshop, Illustrator, etc.), you instead go to the File menu and choose the PDF flyout, as show here:
    For other apps, you hit Command+P as always and open the Adobe PDF options at the lower left of the print dialogue box:
    Choose "Save as Adobe PDF" and continue on from there to choose your PDF settings.
    Quark XPress has all of the pro PDF options built in to its output. You don't use access Acrobat Pro at all in the menus or standard print dialogue.

  • Color printing From Acrobat PRO 9.0

    I am trying to print in color from acrobat pro 9.0 but i get only black & prints.
    I found out from previous post that i have to diable the color management. I can change it from File->print->advanced->color management  but I am not abe to save it.
    does anybody have the same issue?

    Have you tried going back to the default print settings in the Print dialog under the Advanced button and select Acrobat Default under the Settings dropdown?

  • Acrobat Pro 9.0 printing to Canon ImageRunner 3220 prints only first page of multi-page documents?

    We just got the new CS4 and with the Acrobat Pro 9.0 install, we cannot seem to print multi-page documents.  Only the first page comes through, and the queue clears as though the document's been fully printed.
    We are running Windows XP Pro SP3, and the printer is the Canon ImageRunner irC3220.
    I do not want to use the "Print as Image" option, as I don't want to rasterize the file before sending it to the printer. It's an important document and it's imperative that it is printed at high quality.
    We had no problems printing with Acrobat 8.
    I've seen old posts regarding this issue, but couldn't find anything newer that might have had an updated solution.
    Thank you in advance!! any help would be sooo appreciated right now!

    Great! Many thanks
    Is there actually a kind of marketplace for Javascipts for Adobe Acrobat Pro somewhere? ...
    Really useful!

  • Verdana Font not printing properly using Vista and Acrobat Pro v8

    Has anyone got any ideas as to how I can fix this problem.  When I send a word doc to the pdf printer that is all in verdana font it prints out gibberish, however, if in aerial or times new roman thats fine.  I'm using Vista and printing via a terminal server.

    S.D.A
    I'm sorry but I'm not if the font is embedded as I expect it is, as I have no problem printing the font on various personal computers I use.  However, the user that I am trying to support is having problems.
    Previously when we were using Windows XP Pro and Acrobat Pro v8 and the user had no problems printing over the LAN.  We recently moved and ugraded our systems to Windows Server 2008, Windows Vista and printing via Terminal Services.  The fault may lie with the pinter drivers not being installed on the Terminal Server, but I'm not sure I just need someone to confirm they have had the same problem and how they fixed it.
    Any suggestions would be greatful.

Maybe you are looking for

  • Prorez 422 vs DVCPro HD for capture

    I am producing a television show and need to decide on a capture codec. Does it make a difference in capturing between Prorez 422 or DVCPro HD? I will be doing a lot of keying and intense colors as the show is for children. Also some CGI for backgrou

  • Some issues in test db

    Hello experts os: sun solaris db: 10 g R2 I found some problems in my test database I have tried to 1) create 1 tablespace with size 1 gb of datafile with autoextend clause... the query went into halt to very long time , so i have cancel the statemen

  • Bookmark Toolbar bookmarks have icons & take up too much space.

    Firefox 4 beta 3 added icons to the Bookmark Toolbar, i.e. folder icons next to folder drop-downs, and mini-icons for links. While they're pretty, they take up too much space. Beta 2 didn't look like this. How can I get rid of them?

  • How to adding new operation and trigger PR

    Hi guru, I am seeking an opinion and recommendation: We have a process flow where we need to create a purchase order when we reach a specific operation in the routing. This purchase order is send to a external vendor that gets information to arrive t

  • WSDL with https

    Hello I  have a soap to proxy sync scenario. I have a wsdl generated. but it uses HTTP protocol. If I want to use HTTPS protocol instead what changes need to be done in this interface? and where and what certificates need to be installed. Thanks.