Acrobat DC fails to install

I am an Adobe CC user. In the last week, Acrobat fails to work. I've tried to update it and the only option is to update it to Acrobat DC. I try to do the update and the update just hangs. I am using Windows 7 and rarely have any trouble with my laptop. It has 16gb of memory. Now I cannot use either product. This is extremely disappointing. I need Acrobat I use it all the time.

what os do you have and which acrobat did you purchase (or is it part of a cc subscription)?

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