Acrobat doesn't obtain online license in one Win 7 Profile, but will in another.

Acrobat 8 Professional loaded fine, but would not download a license..The screen to do so appears, but even though the Accept button flashes when 'clicked on', nothing happens.  The widow must be X'ed out.
Making a new profile ( a new user on the same laptop) and then trying the same actions, works fine and Acrobat works on the seconday logon, but still doesn't work on my primary logon.
Any chance I get fix this without totally remaking my primay logon?
Apple3141593

Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''

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