Acrobat X will not convert Microsoft Word Starter docs to PDFs.

I am using Acrobat X with the latest updates on Windows 7 Home Premium. I have 177 separate files created with Windows Word Starter 2010. I want to merge all 177 files into a single PDF. I've tried merging the entire group of files. I've tried merging 2 or three at a time. I've tried converting one single file to PDF. Each time I get the same result; Acrobat begins to process and read the document and then continues to read the document for many minutes without progress. In addition, if I quit the process or quit Acrobat I must reboot my system in order to relaunch Acrobat. Suggestions?

I suspect you need Word, not Word Starter. Never seen it mentioned before. But you can print to Adobe PDF from Word Starter to convert each file.

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The Acrobat 8 product family passed into End of Support years ago.
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Be well...

Hi I have paid my money to adobe but I can not convert a WORD file to a Pdf file. When it asks for me to sign in I keep getting a window for two upgrade options which I do not want as I have paid my money for the service that will allow me to convert wo

I urgently need to convert a word file to Pdf and cant do so.
Please assist me as soon as possible to do this.
Every time I try to sign in all I get is two options to upgrade which I dont want. I have attended to the account so please urgently assist me to convert a word doc to Pdf now.
Thanking you
Jock Vincent

Hi Jock,
I've checked your account, and all is well there. Please make sure that you're logging in with the same Adobe ID/password that you used when you signed up.
Then, clear the browser cache, and try logging in directly to https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara

Converting Microsoft Word 2007 documents to PDF - Lines round all jpegs?

Hi,
I have recently had a new suite of headed notepaper designed and set up in Microsoft Word and it was all going swimingly until we tried converting the completed docments on our computers into a PDF format for sending out on e-mails etc., the pc's are running Microsoft Office 2007. Although it works, each of the jpegs contained in the header and footer have thin ghost black lines round them local to the image.
We are running Adobe Reader X (10.1.4) on the pc's and mac.
This does not happen in Word 2003 or 2010 or on an apple mac?
Why does it happen with Office 2007?
Another point is that the word template letter document is circa 3Mb. When I convert it on the 2007 pc it provides a sensibly sized 160kb PDF but when I do the same on the Mac it is still 3Mb. Obviously in the short term I am having to use the mac and accept larger file size to achieve a clean page but I need to get this all sorted out.
Can anyone help out there?
Many thanks.

***** Actually, girls and guys I think I have found the problem!!!!!
It's not just pictures that can cause the "Cannot Save File" message it's also fonts.
We were using Myriad Pro in all our Case Studies and up until a certain date 2 months ago it was great all could be printed and there were no problems. Then for some reason - and I have since discovered the font Myriad Pro has a licensing issue on our PC's - all our Case Study templates were unable to be converted and we were having issues all over the place.
I went through the advice contained in these posts (and also onb the Adobe website) and removed images one by one to see what was actually causing the problem. Nothing, no result the issues still existed. Then I hit upon the idea of changing the font to Arial and BINGO!!! it worked!!!! So, my advice is to ensure that your images are free from errors (whatever that means!) and you're using fonts that have no licensing issues and Publisher will be able to convert them no problems.
Now, as for the advice Microsoft gave us...well I am as frustrated as everyone else is that we had to find the answers ourselves and MS couldn't have developed a tool that would pick up these issues for us in the document itself. C'mon Microsoft you make this great product - make it even better and give us better diagnostic tools please.
Oh and by the way, when I did the same document in InDesign (which was a pain in the a...) it handled the font issue no problems - explain that one Microsoft.

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I am having a problem converting Word documents that are not standard page size to a PDF. When I do the conversion, the PDF is resized to 8.5 x 11, even though the original WORD doc was 5.5 x 8.5
This happens even when I go into the Acrobat Preferences and change the default page size to 5.5 x 8.5.
The worst of it is, it does not happen with everyone who uses a particular computer here. It happens to some, but not to others.
Does anyone have any experience with this?
Thanks.

It's happening the same way on several different computers here.
Everyone logs in with their own userid on each machine. We are all working with the same MS WORD documents. These documents are non-standard sizes -- 6 x 9, or 5.5 x 8.5.
Everyone uses the same version of Acrobat Professional, and selects "Convert to PDF from file".
For some people, the PDF is created from the Word doc, and the original page size is retained. This is what we want.
However, for others, the PDF is created as 8.5 x 11, no matter what the original size of the document was. No amount of fiddling with the default page size, in either Acrobat or Word, changes this.
It is driving me crazy, and I was hoping that at least one other person on the planet has come across this problem. Is this an Adobe or a Microsoft problem? Could it be a Windows registry setting?
Advice is appreciated!

Acrobat X will not convert JPG from a cell phone camera to pdf.

One our PMs took some photos with his camera phone and Acrobat doesn't do anything when you try to convert the jpg to pdf. If we try to combine in Acrobat, the process starts, the Combine box opens and shows the files, but when you click on combine files Adobe pops a message saying that Adobe has stopped working and closes the program, searches the Internet for a solution, and finds, NOTHING. Which incedentally is what the seach finds in this forum, NOTHING, even if you search for Adobe.
So I call customer service, and for the first time in years, I'm told that the maintenance we purchased only covers installation. Seriously? I am now convinced, as is my corporate IT department, that Adobe is overpriced and under serviced. Not to mention the push to eliminate the individual products and force us to purchase expensive suites. Really?! Did you already forget about Microsoft's legal woes for bundling software?
I will never again purchase nor recommend Adobe products.
If someone else is having this problem, good luck.

Hi David, and thank for responding. We have volume licenses for an enterprise version of Acrobat Pro X. (See email below.) It was for 2 years of maintenance and included upgrades. As for the photos, we copied them from the camera to the desktop. We can print them to Adobe and I can convert them to bmp and then convert them to pdf. However, I cannot convert the jpg to pdf directly. Adobe stops running and Windows closes the program. I can successfully convert other jpg photos though. This is the case on two different PCs. We run Windows 7x64. I don't know what is different with the jpg from the Samsung 350 Windows phones that causes this anomaly. Any ideas would be welcomed. Thanks!
Brian
From: Ali Emami [removed by moderator]
Sent: Thursday, September 24, 2009 11:30 AM
To: Brian Baldwin
Cc: Kitt Penn
Subject: RE: Adobe's Volume Licensing Program
Good morning Brian:
It was pleasure speaking with you. . Thanks for your valued request. I called Zones and I talked to Kitt Penn 253-205-3867 who will be happy to assist you with a price for:
39 seats 2 years Upgrade plan for Acrobat 9 Pro
Thanks and wish you a very happy day,
ALI
Ali Emami
Adobe Systems Incorporated
CLP Core Business Team-Western Region
1-800-846-2481 Ext 7425
[removed by moderator]
Brian Baldwin, PM
Project Coordinator
Schuff Steel - Phoenix, AZ
PL: 602 452-4420
Fax: 602 251-0325
[removed by moderator]
web: www.schuff.com

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Hi,
I am using Acrobat 9 Pro to convert a Word 2007 doc to PDF. The doc converts fine and I get the bookmarks.
The problem though is that the generated bookmarks are missing their numbers.
For example:
In Word 2007, it will look like:
1 Overview
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In Acrobat 9 Pro generated PDF, it looks like:
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Hi all,
Here is an update to this issue.
First of all I agree with Nick that this *is* an Adobe Acrobat 9 Pro issue. (Possibly even with older versions).
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Cvest group wrote:
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