ACS 3.3 issues trying to use AD authentication

I am trying to set up ACS to use AD for authentication. I have followed the instructions Cisco gives out, but my test account still fails when I try to log into any network device. I've looked in the ACS logs and it keeps showing "CS user unknown". This tells me that the ACS box is not talking to AD correctly. Any suggestions?

Go to acs--->Unknow user policy----> Check the following external user databases--->Select windows.
Regards,
~JG
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    From: [email protected]
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    Subject: Just tried to trial the Adobe Photoshop CS6 as having issues trying to use disks...
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