Active Sync - No data displayed in Outlook 2013

Hello,
We are currently developing Active Sync support for SOGo (www.sogo.nu). Everything works well with Android and iOS based devices but Outlook 2013 doesn't work.
The FolderSync command works well, but the initial Sync request seems to be ignored by Outlook, as it keeps sending it over and over. Here is the initial FolderSync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<FolderSync xmlns="FolderHierarchy:">
<Status>1</Status>
<SyncKey>1</SyncKey>
<Changes>
<Count>9</Count>
<Add>
<ServerId>mail/INBOX</ServerId>
<ParentId>0</ParentId>
<Type>2</Type>
<DisplayName>INBOX</DisplayName>
</Add>
<Add>
<ServerId>mail/Drafts</ServerId>
<ParentId>0</ParentId>
<Type>3</Type>
<DisplayName>Drafts</DisplayName>
</Add>
<Add>
<ServerId>mail/Sent</ServerId>
<ParentId>0</ParentId>
<Type>5</Type>
<DisplayName>Sent</DisplayName>
</Add>
<Add>
<ServerId>mail/Trash</ServerId>
<ParentId>0</ParentId>
<Type>4</Type>
<DisplayName>Trash</DisplayName>
</Add>
<Add>
<ServerId>mail/Aaaaappppp</ServerId>
<ParentId>0</ParentId>
<Type>12</Type>
<DisplayName>Aaaaappppp</DisplayName>
</Add>
<Add>
<ServerId>mail/Shared Folders/bar</ServerId>
<ParentId>0</ParentId>
<Type>12</Type>
<DisplayName>Dossiers partagés/bar</DisplayName>
</Add>
<Add>
<ServerId>vevent/personal</ServerId>
<ParentId>0</ParentId>
<Type>8</Type>
<DisplayName>Personal Calendar</DisplayName>
</Add>
<Add>
<ServerId>vtodo/personal</ServerId>
<ParentId>0</ParentId>
<Type>7</Type>
<DisplayName>Personal Calendar</DisplayName>
</Add>
<Add>
<ServerId>vcard/personal</ServerId>
<ParentId>0</ParentId>
<Type>9</Type>
<DisplayName>Personal Address Book</DisplayName>
</Add>
</Changes>
</FolderSync>
Here is the initial Sync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<Sync xmlns="AirSync:">
<Collections>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/INBOX</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vevent/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vcard/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Trash</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Sent</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>vtodo/personal</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Aaaaappppp</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>-1</SyncKey>
<CollectionId>mail/Shared Folders/bar</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>
After that, here is the other Sync response:
<?xml version="1.0" encoding="utf-8"?>
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<Sync xmlns="AirSync:">
<Collections>
<Collection>
<SyncKey>127-317</SyncKey>
<CollectionId>mail/INBOX</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">125</ServerId>
<ApplicationData xmlns="AirSync:">
<From xmlns="Email:">[email protected]</From>
<To xmlns="Email:">[email protected]</To>
<Subject xmlns="Email:">test plain 1</Subject>
<DateReceived xmlns="Email:">20140114T133337Z</DateReceived>
<Importance xmlns="Email:">1</Importance>
<Read xmlns="Email:">1</Read>
<MessageClass xmlns="Email:">IPM.Note</MessageClass>
<InternetCPID xmlns="Email:">65001</InternetCPID>
<Body xmlns="AirSyncBase:">
<Type>4</Type>
<EstimatedDataSize>772</EstimatedDataSize>
<Truncated>0</Truncated>
<Data>Return-Path: <[email protected]>
Received: from sogo.example.com (localhost [127.0.0.1])
by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA;
Tue, 14 Jan 2014 08:33:37 -0500
X-Sieve: CMU Sieve 2.4
Received: from localhost (localhost [127.0.0.1])
by sogo.example.com (Postfix) with ESMTP id AA70A2801A1
for <[email protected]>; Tue, 14 Jan 2014 08:33:37 -0500 (EST)
User-Agent: SOGoMail 2.1.2
X-Forward: 172.20.20.7
MIME-Version: 1.0
from: "Wolfgang Fritz" <[email protected]>
subject: test plain 1
message-id: <6a3b-52d53c80-1-61634300@97912150>
to: "sogo10" <[email protected]>
content-type: text/plain; charset="utf-8"
date: Tue, 14 Jan 2014 08:33:37 -0500
content-transfer-encoding: 7bit
test plain 1
</Data>
</Body>
<ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
<Flag xmlns="Email:">
<FlagStatus>0</FlagStatus>
</Flag>
<NativeBodyType xmlns="AirSyncBase:">4</NativeBodyType>
</ApplicationData>
</Add>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">126</ServerId>
<ApplicationData xmlns="AirSync:">
<From xmlns="Email:">[email protected]</From>
<To xmlns="Email:">[email protected]</To>
<Subject xmlns="Email:">Event Invitation: "test meeting 1"</Subject>
<DateReceived xmlns="Email:">20140114T151104Z</DateReceived>
<Importance xmlns="Email:">1</Importance>
<Read xmlns="Email:">1</Read>
<MessageClass xmlns="Email:">IPM.Note</MessageClass>
<InternetCPID xmlns="Email:">65001</InternetCPID>
<Body xmlns="AirSyncBase:">
<Type>4</Type>
<EstimatedDataSize>3310</EstimatedDataSize>
<Truncated>0</Truncated>
<Data>Return-Path: <[email protected]>
Received: from sogo.example.com (localhost [127.0.0.1])
by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA;
Tue, 14 Jan 2014 10:11:04 -0500
X-Sieve: CMU Sieve 2.4
Received: from localhost (localhost [127.0.0.1])
by sogo.example.com (Postfix) with ESMTP id 9A0C7280C68
for <[email protected]>; Tue, 14 Jan 2014 10:11:04 -0500 (EST)
x-sogo-message-type: calendar:invitation
MIME-Version: 1.0
content-type: multipart/mixed; boundary="----=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------"
date: Tue, 14 Jan 2014 10:11:04 -0500
from: "Wolfgang Fritz" <[email protected]>
subject: Event Invitation: "test meeting 1"
to: "sogo10" <[email protected]>
Message-Id: <[email protected]>
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------
content-type: text/html; charset=utf-8
<html>
<head>
<style type="text/css">
.container { max-width: 600px; }
h1 { font-size: 18px; font-weight: normal; padding-bottom: 9px; border-bottom: 1px solid #ccc; }
h1 small { font-size: 12px; color: #999; }
.dl-horizontal dt { float: left; width: 120px; overflow: hidden; clear: left; text-align: right; text-overflow: ellipsis; white-space: nowrap; }
dt { font-weight: bold; line-height: 17px; }
dt, dd { font-size: 12px; line-height: 18px; }
dt { display: block; }
h1, dd, .dl-list dt { margin-left: 130px; }
</style>
</head>
<body>
<div class="container">
<h1>Event Invitation: "test meeting 1"
<small>Wolfgang Fritz</small></h1>
<dl class="dl-horizontal">
<dt>Start:</dt>
<dd>Wednesday, January 15, 2014 - 08:00 America/Montreal
</dd>
<dt>End:</dt>
<dd>Wednesday, January 15, 2014 - 09:00 America/Montreal
</dd>
</dl>
</div>
</body>
</html>
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0------
content-type: text/calendar; method=REQUEST; charset="ISO-8859-1"
content-transfer-encoding: quoted-printable
Content-Class: urn:content-classes:calendarmessage
BEGIN:VCALENDAR
PRODID:-//Inverse inc./SOGo 2.1.2//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VTIMEZONE
TZID:America/Montreal
X-LIC-LOCATION:America/Montreal
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:19700308T020000
RRULE:FREQ=3DYEARLY;BYMONTH=3D3;BYDAY=3D2SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:19701101T020000
RRULE:FREQ=3DYEARLY;BYMONTH=3D11;BYDAY=3D1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
UID:7264-52D55380-1-3CD17680
SUMMARY:test meeting 1
CLASS:PUBLIC
ATTENDEE;PARTSTAT=3DNEEDS-ACTION;CN=3Dsogo10;ROLE=3DREQ-PARTICIPANT;RSV=
P=3DTRUE:mai
lto:[email protected]
ORGANIZER;CN=3DWolfgang Fritz:mailto:[email protected]
CREATED:20140114T151104Z
DTSTAMP:20140114T151104Z
LAST-MODIFIED:20140114T151104Z
DTSTART;TZID=3DAmerica/Montreal:20140115T080000
DTEND;TZID=3DAmerica/Montreal:20140115T090000
TRANSP:OPAQUE
END:VEVENT
END:VCALENDAR
------=_=-_OpenGroupware_org_NGMime-29284-1389712264.533830-0--------
</Data>
</Body>
<ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
<Flag xmlns="Email:">
<FlagStatus>0</FlagStatus>
</Flag>
<NativeBodyType xmlns="AirSyncBase:">4</NativeBodyType>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1390234625</SyncKey>
<CollectionId>vevent/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4C00-7-1C8F5920.ics</ServerId>
<ApplicationData xmlns="AirSync:">
<StartTime xmlns="Calendar:">20140120T130000Z</StartTime>
<EndTime xmlns="Calendar:">20140120T133000Z</EndTime>
<TimeZone xmlns="Calendar:">LAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACwGQsAAAABAAIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQFwMAAAACAAIAAAAAAAAAxP///w==</TimeZone>
<Organizer_Email xmlns="Calendar:"/>
<Organizer_Name xmlns="Calendar:"/>
<Subject xmlns="Calendar:">test meeting 1</Subject>
<UID xmlns="Calendar:">040000008200E00074C5B7101A82E0080000000050837F27D115CF01000000000000000010000000CDB129B5CE29804CB432AF17CBC48EB5</UID>
<Sensitivity xmlns="Calendar:">0</Sensitivity>
<BusyStatus xmlns="Calendar:">0</BusyStatus>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1390234548</SyncKey>
<CollectionId>vcard/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4B80-5-1C8F5920.vcf</ServerId>
<ApplicationData xmlns="AirSync:">
<LastName xmlns="Contacts:">Brocoli</LastName>
<FirstName xmlns="Contacts:">Annie</FirstName>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>214-74</SyncKey>
<CollectionId>mail/Trash</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>104-118</SyncKey>
<CollectionId>mail/Sent</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>1390234625</SyncKey>
<CollectionId>vtodo/personal</CollectionId>
<Status>1</Status>
<Commands>
<Add xmlns="AirSync:">
<ServerId xmlns="AirSync:">1358-52DD4B00-1-1C8F5920.ics</ServerId>
<ApplicationData xmlns="AirSync:">
<Complete xmlns="Tasks:">0</Complete>
<DateCompleted xmlns="Tasks:">(null)</DateCompleted>
<Importance xmlns="Tasks:">1</Importance>
<ReminderSet xmlns="Tasks:">0</ReminderSet>
<Sensitivity xmlns="Tasks:">0</Sensitivity>
<Subject xmlns="Tasks:">test 2</Subject>
</ApplicationData>
</Add>
</Commands>
</Collection>
<Collection>
<SyncKey>1-1</SyncKey>
<CollectionId>mail/Aaaaappppp</CollectionId>
<Status>1</Status>
</Collection>
<Collection>
<SyncKey>1-1</SyncKey>
<CollectionId>mail/Shared Folders/bar</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>
As you can see, there are 2 mails, 1 event and 1 contact.
Can anyone tell me what could be wrong in our response which could lead Outlook 2013 to reject it?
Thanks,

I enabled logging in Outlook 2010 and here is a the failure trying to synchronize one single mail:
- <eas>
<Url>https://sogoludo.inverse.ca/Microsoft-Server-ActiveSync?Cmd=Sync&User=sogo10&DeviceId=E820059D81C44570ADE521CE7B1E1494&DeviceType=WindowsOutlook15</Url>
<Method>POST</Method>
<Username>sogo10</Username>
- <request>
<headers>Accept-Encoding: gzip, deflate Content-Type: application/vnd.ms-sync.wbxml MS-ASProtocolVersion: 14.0 X-MS-WL: Outlook/1.0 X-TransactionID: {5B6DFE82-0F0F-4703-8647-81BD1E7E193B}</headers>
- <a0_Sync>
- <a0_Collections>
- <a0_Collection>
<a0_SyncKey>131-337</a0_SyncKey>
<a0_CollectionId>mail/INBOX</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vevent/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353298</a0_SyncKey>
<a0_CollectionId>vcard/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>222-86</a0_SyncKey>
<a0_CollectionId>mail/Trash</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>106-122</a0_SyncKey>
<a0_CollectionId>mail/Sent</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>5</a0_FilterType>
<a0_MimeSupport>2</a0_MimeSupport>
<a0_MimeTruncation>8</a0_MimeTruncation>
- <a17_BodyPreference>
<a17_BodyType>4</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
- <a0_Collection>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vtodo/personal</a0_CollectionId>
<a0_DeletesAsMoves>0</a0_DeletesAsMoves>
<a0_WindowSize>512</a0_WindowSize>
- <a0_Options>
<a0_FilterType>0</a0_FilterType>
- <a17_BodyPreference>
<a17_BodyType>1</a17_BodyType>
<a17_AllOrNone>1</a17_AllOrNone>
</a17_BodyPreference>
</a0_Options>
</a0_Collection>
</a0_Collections>
<a0_WindowSize>32</a0_WindowSize>
</a0_Sync>
</request>
- <response>
<headers>: HTTP/1.1 200 OK Connection: Keep-Alive Content-Length: 1192 Content-Type: application/vnd.ms-sync.wbxml Date: Wed, 22 Jan 2014 01:27:42 GMT Keep-Alive: timeout=5, max=60 MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0,14.1 MS-Server-ActiveSync: 14.0</headers>
- <a0_Sync>
- <a0_Collections>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>132-338</a0_SyncKey>
<a0_CollectionId>mail/INBOX</a0_CollectionId>
<a0_Status>1</a0_Status>
- <a0_Commands>
- <a0_Add>
<a0_ServerId>131</a0_ServerId>
- <a0_ApplicationData>
<a2_From>[email protected]</a2_From>
<a2_To>[email protected]</a2_To>
<a2_Subject>test plain text</a2_Subject>
<a2_DateReceived>20140122T012742Z</a2_DateReceived>
<a2_Importance>1</a2_Importance>
<a2_Read>0</a2_Read>
<a2_MessageClass>IPM.Note</a2_MessageClass>
<a2_InternetCPID>65001</a2_InternetCPID>
- <a17_Body>
<a17_BodyType>4</a17_BodyType>
<a17_EstimatedDataSize>770</a17_EstimatedDataSize>
<a17_Truncated>0</a17_Truncated>
<a17_Data>Return-Path: <[email protected]> Received: from sogo.example.com (localhost [127.0.0.1]) by sogo (Cyrus v2.4.12-Debian-2.4.12-2) with LMTPA; Tue, 21 Jan 2014 20:27:42 -0500 X-Sieve: CMU Sieve 2.4 Received: from localhost (localhost
[127.0.0.1]) by sogo.example.com (Postfix) with ESMTP id 596562808E3 for <[email protected]>; Tue, 21 Jan 2014 20:27:42 -0500 (EST) User-Agent: SOGoMail 2.1.2 X-Forward: 172.21.0.10 MIME-Version: 1.0 from: "Wolfgang Fritz" <[email protected]>
subject: test plain text message-id: <7240-52df1e80-3-34827b00@260596697> to: "sogo10" <[email protected]> content-type: text/plain; charset="utf-8" date: Tue, 21 Jan 2014 20:27:42 -0500 content-transfer-encoding: 7bit test 1</a17_Data>
</a17_Body>
<a2_ContentClass>urn:content-classes:message</a2_ContentClass>
- <a2_Flag>
<a2_FlagStatus>0</a2_FlagStatus>
</a2_Flag>
<a17_NativeBodyType>4</a17_NativeBodyType>
</a0_ApplicationData>
</a0_Add>
</a0_Commands>
</a0_Collection>
- <a0_Collection>
<a0_Class>Calendar</a0_Class>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vevent/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Contacts</a0_Class>
<a0_SyncKey>1390353298</a0_SyncKey>
<a0_CollectionId>vcard/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>222-86</a0_SyncKey>
<a0_CollectionId>mail/Trash</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Email</a0_Class>
<a0_SyncKey>106-122</a0_SyncKey>
<a0_CollectionId>mail/Sent</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
- <a0_Collection>
<a0_Class>Tasks</a0_Class>
<a0_SyncKey>1390353472</a0_SyncKey>
<a0_CollectionId>vtodo/personal</a0_CollectionId>
<a0_Status>1</a0_Status>
</a0_Collection>
</a0_Collections>
</a0_Sync>
</response>
</eas>

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TechNet Community Support

Unable to sync Mail/Calendar/Contacts with Outlook 2013

I'm using the latest version of iCloud Control Panel to sync with Outlook 2013 on Windows 8, but I don't have the option to. Where there should be a checkbox on the Control Panel for Mail, Contacts, Calendars etc. there is just a message saying that these are 'available at iCloud.com'. I've searched through iCloud.com and can see no way to change this. I have uninstalled and reinstalled the Control Panel, with no effect. I have checked Outlook Add-in management and the iCloud Add-in is active.
Does anybody have any idea what's happening?

I Installed office 2013 64bit on W8 64bit with icloud 2.1.1 (2 email account as imap) and everything works ok !
also with office 2010 64bit on W7 64bit.
Bye.

How can I sync my iphone contacts with outlook 2013?

Just installed outlook 2013 and iCloud is no longer syncing my contacts. Is this going to be fixed or should I start using Google contacts on my iPhones?

I'm having the same issue. By 'repair', do you mean a repair installation?
Thanks

Why does iTunes 12.1 does not sync new calendar appointments with Outlook 2013?

After updating iTunes to 12.1 64 bit for windows my NEW appointments, contacts and notes are not syncing from Outlook 2013 to my iPhone 5 and iPad Air. Syncing was working fine before I updated to iTunes 12.1. I have disabled all add-ins in Outlook just in case they were the cause of the problem but that hasn't helped either.

Thanks all for sharing your experience. I have finally done the following to carry on syncing:
(1) Uninstalled all Apple services: update, mobile sync bonjour and anything else I could find that was provided by Apple (see Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
(2) Restored Windows 8.1 to a relatively recent restore point.
(3) The restore also provided me with the previous version of iTunes 12.0.1.26x64 in the Download folder (and not the later iTunes 12.1 version)
(4) I installed this in Program Files (x86) - my first attempt to install this version of iTunes in Program Files did not work.
And I am now able to sync Outlook 2013 with my iPhone/iPad Air.
Also I have unticked the alert me to iTunes update in preferences ... just to be sure that I don't get into this mess again.
Just wondering how long does it take Apple to fix things that they are aware of - or is it a case of working to their next update schedule.

"Sent Items" folder can not be synced up in time for Outlook 2013 cache mode

Hi,
I found a strange problem in Outlook 2013 cache mode. Hope anyone can help me find out if it is the new design of outlook 2013 or outlook 2013 issue.
I am using Exchange 2013 and Outlook 2013 client. I created two outlook profiles in two machines separately with a same exchange user, the difference for the two profiles is one is in cache mode, and the other is in uncache mode.
I launched outlook using the profiles in the two machines, go to "Sent Items" folder, I assume there are some messages in this folder in your mailbox, do below steps:
1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately.
2. modify another messages in the "Sent Items" folder from the profile in uncache mode, in this case, the changes will never be synced up to the profile in cache mode.
In the second action above, even if I clicked "Send/Receive" button, and waited for whole night, the changes was not synched up to the cached mode side. The way I can get the latest changes to the "Sent Items" folder is "clear
offline items" and click "Update folder" or I need to remove and create the profile again.
All in all, the changes to the items in "Sent Items" folder of Outlook 2013 which was did from cache mode will be synched up to exchange server side immediately, but the changes which was did from exchange server side will
never be synched up to the cache mode side unless the end-user clear the offline items and update folder or create a new profile again.
Any help would be appreciated, thanks in advance!
Best Regards, Emily

The first behavior is by design even in the previous version of Office.
"1. modify one of the messages in the "Sent Items" folder from the profile in cache mode, in this case, the changes to the message will be synced up to the profile which is in uncache mode immediately."
Uploading local changes ---- By default, when you make a change locally, that change is synced to the server after 15 seconds. When you make another change within those 15 seconds, then the timer is reset again. As now you
could in theory hold off synchronization indefinitely, there is the maximum timer. This timer is started after the first change that you made and when it reaches 60 seconds, then a synchronization will occur to upload all the changes that you have made thus
far, no matter how many seconds are left on the upload timer.
However, in second section, this should be a downloading server changes
behavior ---- When a server side mailbox change occurs, Outlook is notified by the Exchange server of this change. By default, Outlook will then wait 30 seconds before synchronizing these changes. If there are any other changes occurring
at the server level within these 30 seconds, then these changes are downloaded at the same time as well.
At this time, please directly modify the message in sender items folders through Web-based access and then wait over 30 seconds to check if the items changes from cache mode profile. Please also test if we can reproduce that in other folder.
Let me know the result. Thanks.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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[email protected]

How to Transfer apple mail data to windows outlook 2013

Looking for a solution that will help me transfer all my data, from emails to address book and contacts from apple mail to outlook 2013 in windows system.
I have gone through Imap way of email, but there are some few thousand emails stored as archive and are not available on server. And via Imap I cannot export my contacts and address book. So how can I transfer all the data from mac to windows outlook 2013.
Please help.

If both system are using the IMAP mail provider all you have to do is setup the connection to the mail server and all the emails and folders will be copied down to the windows computer. That is what IMAP is for. The mail stays on the server, and can be store on the local computer also, and when you connect to the server with another device, computer, phone or pad, all the mail with folders gets copied to the other device.
But I think some of your mail was gotten using POP so it is not longer on the server.
Or you have emails in local folder only and they would be on the server. But you can create folder on the server in one mail program, or on the mail web interface and then copy those emails into those folder on the server byt copying them in one of the email programs. Then when you log on with the other device all of them will be downloaded to the other device.
Other alternative:-
You can find various solutions on having a google search for your problem.
Or you can have a look at the following link: Apple mail to Outlook Windows
Hope this will help.
Thank you

How do I sync my iphones calendar with outlook 2013

I am trying to sync my iphones calendar with my outlook 2013 software program on my windows 8 pc

Thanks for using Apple Support Communities. This article has steps you can take if syncing your Outlook calendar to your iPhone via USB isn't working:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/ht1692
Alternatively, if you're using iCloud instead of USB you can use this article instead:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Good luck Friend.

Cannot migrate data from Microsoft Outlook 2013

I'd very much like to use Thunderbird, however once it is installed and I try to import my Outlook 2013 data (contacts, folders, etc.) I receive this message:
"Either there is no default mail client or the current mail client cannot fulfill the message request. Please run Microsoft Outlook and set it as the default mail client."
I have followed all the steps I found online to ensure Outlook is in fact my default client, but the message persists. I have searched for Add-Ons and have come up empty. I am running Windows 8.1.
I'm not going to switch over to Thunderbird if it can't do something as simple as move my data from one program to another on the same computer.

First you have to export your data from Outlook
then you can import them in Tbird.
[https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools ImportExportTools] is an addon that can help you.
Here is some help http://kb.mozillazine.org/Import_from_Outlook_Express

HT203216 I am trying to sync my I 5 and outlook 2013 calandars? Contacts seem to be working? Any fixes?

I am looking for instructions to sync my i 5 and outlook calandars? Any suggestions?

Hey there slc9999,
It sounds like you are not able to sync your outlook contacts to your iPhone. I would use the troubleshooting in the following article to help get that resolved, named:
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Thank you for using Apple Support Communities.
All the very best,
Sterling

Messages not displaying in Outlook 2013

I recently purchased a new computer and installed my Office 2013 software on it. Outlook does not display any message at all in the Inbox. All subfolders display correctly and they appear in the Inbox when I use OWA. Creating a new Outlook profile
did not help. A profile under another account which has delegate rights to mine displays their inbox but not mine. Also, new message will show up in the Unread mail section in my favorites which is the only way to see new messages. After reading them, the
only way to see them again is through OWA. The Outlook profile is not cached.

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Jabber 9.2.2 Presence is not displaying in Outlook 2013

I can see that there is a line for the status but it is simply blank (white) regardless of the user's status.
This includes the picture as well as the box/circle next to the users name within the emails To/From/CC/BCC/etc sections.

I've added the SIP address per the instructions on the Cisco Jabber for Windows 9.2.x Installation and Configuration Guide (Page 48, Enable Presence with the Active Directory User and Computers Tool) to my account but I am hesitant to add for the entire Org at his time via the ADSchemaWizard.exe utility available in the Cisco Jabber for Windows administration package.
Will we have to manually add, or run the ADSchemaWizard.exe utility, to update new users in the future to provide this fuctionality? I'm at a loss as to why this would be required for a cloud based system when running Cisco WebEx Connect on later versions of Outlook (WECv7.2.2) worked without issue or this "new" requirement. Any further explaination would be greatly appreciated.
I will check with this change tomorrow following our GAL replication to see if two users are able to see their varying Presense updated with this fix action, as currently they are still showing a blank status. Thanks.

Exchange active sync cannot connect to server after migration mailbox user from exchange 2007 to exchange 2013 coexistence

Hello, everyone, my name is rafl
I have a problem with exchange 2013 active sync.
I have installed exchange 2013 coexistence with legacy exchange 2007, I have to migrate user mailboxes: [email protected] from exchange 2007 to exchange 2013.
but any problem with active sync connection on the mobile device after moving mailbox user. I reconfigure the exchange ActiveSync external connection domain (latest.domain.com) on mobile device replacing legacy exchange ActiveSync external connection domain
(legacy.domain.com)
the process of moving mailboxes successfully without error.
Access OWA for exchange 2007 and exchange 2013 is running normally
access mail from Outlook running normally
Certificate request has been installed and has no problem with it
The OWA virtual directory is configured for internal and external connections and different from the legacy exchange
The autodiscover virtual directory is configured for internal and external connections and different from the legacy exchange
ActiveSync virtual directory is configured for internal and external connections and different from the legacy exchange
user mailboxes are still on exchange 2007 is not problematic.
only problem with Exchange Active Sync on mobile devices, where I set up an email with android, iphone, windows phone. the error message: cannot connect to the server.
but, if I create a new user and create user mailboxes directly in exchange server 2013, ActiveSync can run without error on mobile device, access through OWA, MsOutlook, Outlook Anywhere also run normally.
only the results of user migration from exchange 2007 to exchange 2013 which is troubled with exchange ActiveSync connection.
any ideas for this problem, and what should I check on the exchange server ..?

i have run the activesync test connectivity and get some error :
Testing TCP port 443 on host domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 3091 ms.
Testing TCP port 443 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21072 ms.
Testing TCP port 80 on host autodiscover.domain.co.id to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
A network error occurred while communicating with the remote host.
Elapsed Time: 21049 ms.
I have allowed access to port 443 (https) and 80 (http) on the firewall and re-run testconnectivity, but still with the same results. if I enable active sync for users who created directly in Exch 2013 there is no problem with the ActiveSync, just a problem
for users who moved from Exch 2007 to Exch 2013. @Android, iPhone, and Blackberry the error message "cannot connect to the server"

Outlook 2013 (Only) - Shared Mailbox - Not Syncing

Hi
After searching this forum and many other forums online, I have decided to ask my question here as I cannot find a solution.
We are migrating from Exchange 2003 to Exchange 2010 at the moment. All of a sudden our Outlook 2013 users (All of them) cannot update Shared Mailboxes. When you select that folder it says "Updating this Folder" but nothing is happening. Only happens
with their open Shared Mailbox not with their own Mailbox. I have done the following tests:
Users can open the Shared Mailbox and sync properly using OWA.
Users can open the Shared Mailbox but cannot sync via Outlook 2013.
Users can open and sync the Shared Mailbox via Outlook 2010.
Ran OST repair tool, no luck.
Completely deleted the profile and wiped all the files in the outlook folder and recreated the profile, no luck. (Not syncing straight away.)
Users can sync the Shared Mailbox when they are running outlook in Online mode. (I dont wanna do this coz they want to save their sent emails from a Shared Mailbox into the respective "Sent Item" folder which only works in Cached Mode.
Everything used to work fine and suddenly stopped for everyone. Can you please guide me on how to fix this?
Thanks in advance.
With regards
M
PS
I just realized that my Build Version is "Version 14.1 (Build 218.15)"
I am downloading the Service Pack 3, and it might help?

Hi,
It seems that the issue only happens in Outlook 2013 Cached mode. If you add secondary mailboxes to your profile through the Advanced
tab in the Microsoft Exchange dialog box, please check whether the “Download Shared Folders” is enabled in the Advanced tab.
If it is, the Sync issue occurs may because Outlook 2013 locally caches (in your Outlook data file [.ost]) all folders to which you have access in the secondary mailbox. To resolve it, we can refer to the detailed solution in the following KB:
http://support.microsoft.com/kb/2297543/en-us
Thanks,
Winnie Liang
TechNet Community Support
Hi,
I found this little tick yesterday and did clear it. So now people can still have their own mailbox cached and the rest online. But thank you for the link coz I couldnt find it before and it is good to know that it is a known issue rather than being a misconfiguration
at server level :) I have marked your post as the answer. Thanks again.

Active Sync - No data displayed in Outlook 2013

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