Adapter Exchange Phone Number

I used the web service to exchange my iPhone adapter. I now have a package and the old adapter that I need to send back.
I don't know what phone number to call to schedual a pickup. Please help. Thanks!

Helly tinneyd,
All domestic parts shipments from/to Apple are now handled by FedEx. Last I heard, the FedEx return label is located under the outgoing label, which you should be able to peel off.
If there is no return label underneath, you can contact Apple's Dispatch department and explain the situation. They may email you a return label or provide you with the information necessary to send the original back. They can be reached at 1-800-320-3728.
And just as a side note I may add: as you may have noticed when you arranged for the replacement via the website:
http://www.apple.com/support/usbadapter/exchangeprogram/
you were not prompted for any type of credit card or payment information in case of "non-return" of the original adapter...
One more option: if there is an Apple Store in your area, you can make an appointment at the Genius Bar via http://www.apple.com/retail. Take the original adapter and your iPhone along with you and when you drop off the adapter, have the Genius note in your customer record that you returned the adapter at their location, so in case there is an issue with a non-return penalty (unlikely) in the future, there will be a record that you dropped it off at the Apple Store.
Charles H.

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