"add printer" utility won't work, need help

I have an IMac “Lamp”. After I upgraded to 10.4.7 the ‘add printer’ utility will not work and so no printer is available.
I had an older HP printer and one fellow at HP said that the problem was with the printer. I bought a new HP Photosmart 8250, installed the software and the same problem exists. The computer can see the printer and recognize it specifically as being plugged into the port but the ‘add printer ‘ utility still doesn’t work.
A nice Canadian lady who works for HP spent well over an hour on the phone with me guiding me through quite a few moves dumping various files but to no avail.
Does anyone have any ideas?

Hi..
I have a Poer Book G$ )S X 10.4.5. I am having the same problem with my printer utility....won't add printer. I am trying to install a new printer, HP 2575, all-in-one. With the instruction of HP support, I downloaded the latest driver, uninstalled all my other printers, re installed the HP 2575, threw out many files, etc., all with no success. My husband was able to install the printer on his PC (windows)...so it is a MAC problem. Now, there is nothing in my library/printer folder. My system does not list any printers either. When I plug the printer into my MAc with the UBS cable, it shows on the list of printers, but I can't add.
Someone please help if you can.
Beverly

Similar Messages

  • Exchange Active Sync won't work need help

    I have been reading a few dozen of these post that people are having issues with there iphone sync with exchange. I am TOO!.
    For some i can get into owa and from the iphone safaria.
    The iphone was able verfy the ssl certificate, but nothing is syncing with mail server
    My network infrastructure.
    1. Clustered mail server . Running exchange server 2003.
    2. firewall- port 443 has been verified to be open and able to acces owa from iphone safari
    3. I have NO isa setup in my network.
    4. Called SSL verisign company and everything checked out to be fine.
    5. virtual folders have been verified to be correct.
    6. checked dns report no errors.
    7. AD exchange feature mobile services and protcols was verfied to all on.
    8. turned off wifi
    9. checked all creditals.
    And it just won't push anything. I have come to the conclusion that is either IIS or Iphone is using a multiply protocol ports to access the exchange. But i don't know i need HELP
    Simple troubleshooting steps to start with:
    1. Check your version of Exchange. Must be at least 2003 w/SP2.
    2. Check your security certificate. If you go to your "https://webmail.yourdomain.com/owa" or "https://webmail.yourdomain.com/exchange" and receive a certificate error, you may want to look into an external certificate from a recognized CA. I used SBS through my registrar.
    3. Check to ensure your "Front-End" and "Back-End" server are not both requiring SSL. That will cause issues with OMA.

    You don't want to check OWA (Outlook Web Access) as it is a full mail client for a notebook or desktop.
    The iPhone uses ActiveSync OMA for syncing. Thus, you want to check https://www.domain.com/OMA (where www.domain.com is the URL to the Exchange server - same URL as the OWA url) with a notebook or desktop. The "s" in https is needed at OMA requires SSL.
    You should see a login prompt for username and password followed by a list of Inbox messages. If you don't, the server is not correctly configured for OMA.
    Once OMA works from a desktop or notebook, it is an easy procedure to add an Exchange account to a phone. Just follow the iPhone on screen examples and provide only the path to the Exchange server and not the "/Exchange" following.
    This information can be found on many threads in this forum using the Search feature.

  • 9.2.0 OCCI's setString Won't Work, Need Help w Thks

    Start exploring occi.h (oracle version 9.2.0) but hit a problem w no clue to solve it.
    #include <iostream>
    #include <occi.h>
    using namespace oracle::occi;
    using namespace std;
    int main()
    // declare Environment, Connection, ResultSet, Statement
    env=Environment::createEnvironment(Environment::DEFAULT);
    con=env->createConnection("myname", "mypws", "myConString");
    stmt=con->createStatement("select * from aTable where aFld=:1 and bFld=:2");
    stmt->setInt(1, 10);
    stmt->setString(2, "myValue");
    rs=stmt->executeQuery();
    rs->next();
    // cout result, all fields empty, seems a result not found
    stmt=con->createStatement("select * from aTable where aFld=10 and bFld='myValue'");
    rs=stmt->executeQuery();
    rs->next();
    // cout result, got the record and print expected result.
    // close connection on env, rs, stmt, con
    the diff. between 1st & 2nd SQL stmt is one is parameterize and the other is not. If in 1st SQL stmt, I hard code :2 to 'myValue' and then execute setInt() only, it works as well. So it is the 'setString()' function that won't work.
    Any idea?
    You help is really appreciated.
    Thanks
    Message was edited by: chris
    user459175

    Hi Nikeda
    The bFld is in char(10).
    You are correct, so when I change the sql stmt to "select * from aTable where aFld=:1 and trim(bFld)=:2", it works. Or when I change "myValue" to "myValue<+ 3 space", it works as well.
    Thanks

  • Pleeeeeaaaaaaaaae help new ipod won't work need help

    So I'm a total technophobe so please any help write it for idiots so i can follow it lol.
    So I get my new ipod this morning and very happy I am until I plug into into my computer. My computer recognises it as an ipod but then comes up with the message error during installation, then it says the data is invalid. it does this if I plug the ipod in or if i use the new hardware wizard. So far I have tried unistalling itunes, re installing windows xp. When I try to remove the device from device manager it will not remove from the list.Ive tried it in different usb ports, I've tried system restore and nothing is working pleasssssssssssseeeeeeee help ive been at it for 7 hours now and i feel like crying
    Ive been trying

    in the device manager it has a yellow question mark and according to the error code this is because the device is incorrectly configured i have no clue how to fix this
    I am reluctant to uninstall usb drivers as I have discovered today the system disc for my computer is broken so i wont be able to to reinstall major components of puter.
    thank you for any help u can give

  • Usb 1.0 won't work - need help urgently

    Happy holidays and hope Santa is working overtime
    Got iPod nano for my son and mrs. and can't get them to work properly. Long time mac users, G3 iBook at home (mac 10.3.9), g4 iMac at office but neither have usb 2.0 as older machinese.
    For some reason, even after downloading 7.5 iTunes, when we connect new nano with usb connector supplied in box, only get that apple icon popping up; can't connect for some reason, can't see nano on desktop.
    Tried it with old Sony Vaio, running WinXP but a gain older model, no usb 2 and only usb 1 ports. Can't read there either.
    Funny, when I plug with my old 3rd gen iPod charger, using firewire with common plug, it's charging fine.
    Can someone explain if it's the usb port that's a problem? Mrs. leaving to visit mother for few weeks early tomorrow morning and I have appointment with genius bar at 10 am - but too late to help her.

    Yep, on my iBook, got message finally that needed 10.4.8.
    Re-tried with WinXp (not sure if SP2) and got it connected, trying to rip some CD to sync and completed about 5 cd. After ejecting nano, couldn't get it to 'turn-on' which is weird - so i'm leaving it connected to pc to charge (instructions say 3 hrs).
    My suspicion is this is a lemon.
    Btw, can i charge this generation nano with the 'traditional' firewire charger that came with my old iPod (3rd gen)? If we do get it to work, my wife won't have pc to charge with when traveling and I'd like to give her my charger to take along?
    Thanks,

  • I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

    I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

    apikoros wrote:
    The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
    1)  I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access.  But do I have to  change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
    Resetting the password you will need to do for each device... the utility cannot even see those old units.
    So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
    2)  Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
    N.Korean hackers.
    [Edit] Whoops-- one more question:  I want to partition the TC's disk, but Disk Utility doesn't see it.  What do I need to do?
    You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
    Look at Q3 here.
    http://pondini.org/TM/Time_Capsule.html
    Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

  • I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!

    I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!

    Hello Carolyn -  Thank you for your quick response to my concerns, I had already gone to the HP support site and tried to get the latest HP drivers, the site said for Lion 10.7 there was NA version.  So, I just used my time machine to replaced the OS from that time spot. I got my printers working again, so all right with the printer.  But, the fact remains that I still keep getting the New Update HP Printer in the software update window.  But, what happens if I try to download and install it is this:  It starts the download, everything seems to come down fine, it starts write the files and then starts moving items into place, the blue bar fills to all most the end and slows down to a stop and never completes the installation.  I have left my laptop on over night and it never finishes the operation.  I can only force quit the software update.  Which has knock out my printer drivers.  Now, I just keep unchecking the box in the software updates for new HP printer software. Is anyone else having this problem or is it just my system?  Sincerely: Professor G

  • My ipad 2 suddenly shut off and asked me to connect to itunes it asks me to restore but it wont work need help pls

    my ipad 2 suddenly shut off and asked me to connect to itunes it asks me to restore but it wont work need help pls

    The iPad is telling you it has entered the recovery mode - you need to follow the instructions in http://support.apple.com/kb/HT1212 for connecting to a computer running iTunes by way of the recovery mode.

  • HT201406 i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

    i have been having trouble my iphone 3gs doesn't work the slide to unlock is broken i have tired everything to get it open but it won't work please help me!

    Basic troubleshooting steps are:  Restart, Reset, Restore,

  • All share functions except email are NOT enabled. I can create and print but order prints is also not working. HELP!

    All share functions except email are NOT enabled. I can create and print but order prints is also not working. HELP!

    Hello
    Please see notes and 4 attachments for your reference. Hopefully this information helps.
    Maureen
    what version of iPhoto are you using? 9.5.1
    what system version are you running? OSX 10.9.4
    what happens when you try to order? See attached picture. I want to share pics to FB & FLICKR etc
    did you make sure you've selected the correct Print Products store in iPhoto's Advanced preference pane? YES
    what fixes have you tried? Restarted computer. I'm not very computer savy. I have had no problems with this in the past.
    where is your library located? I have not moved anything for iphoto.
    did you apply any updates or upgrades just prior to the problem occurring? I can't remember
    are you running a "managed" or "referenced" library? Not sure how to find this out
    what type of Mac? iMac 2.5 GHz Intel Core i5
    how much free space on your boot drive? 12 GB 1333 MHz DDR3 - I have an external hard drive 1 TB

  • I updated Firefox on my Mac (10.6.8), and now history is not remembered (that option is checked) and the back button won't work. Help?

    I updated Firefox on my Mac (10.6.8), and now history is not remembered (that option is checked) and the back button won't work. Help?

    A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    You can also try to repair the places database with this extension:
    *https://addons.mozilla.org/firefox/addon/places-maintenance/

  • TS1398 My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now. Nothing has changed.  I've gone through all of Apples suggested troubleshooting guides but it still won't work! Help?

    My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now.
    My daughter also has an iPad and an iPhone and these too won't connect either (use the same iTunes account)
    Nothing has changed since this morning,  I've gone through all of Apples suggested troubleshooting guides but it still won't work!
    Help?

    p.s.  I just signed out of my apple id on daughters iPad and tried to create a new apple ID and still got the message CANNOT CONNECT TO ITUNES STORE......    
    so is this a problem with apple rather than my devices? Just seems weird that all our apple devices are doing this this afternoon when they were just fine this morning.......
    P.P.S  Just got a text from a friend with iphone and ipad......they are having same issue so at least I know it's not just me, so what's going on here APPLE?????

  • HP Photosmart 5510- Unable to Communicate with Printer Utility Check not working!!!!! HELP

    I work with Windows 7 the error message I am getting is Unable to Communicate with Printer. I have never had a problem with a printer. First night worked amazing, All software is downloaded on the computer but then  went to go print to day it didnt work. REBOOTED EVERYTHING, wireless router, computer and printer. Then ReConnected the printer to the router through what the Manuel says. FINALLY starts printing, waited about 30-45mins went to go print again and of course it didnt work.
    I have attempted to do the Utility Check- States I am connected online both computer and printer to the router. From what I gather there is an issue with the printer- computer connection. I bought this specific Printer because it was wireless and highly recommended because HP brand, now I am wondering if this was a big mistake.
    This question was solved.
    View Solution.

    Hi again;
    Wish you are doing well despite this issue 
    Ok here is a page in the Cisco website with documentation in regards your Router check in here how to verify what is the current version of router's firmware. if needed you can find the latest version of here as well.
    In how to get to the routers EWS to do this follow this steps;
    To reveal Relevant TCP/IP settings include in windows this settings
    •IP address
    •subnet (subnet-mask)
    •gateway address (also the router's or AP's IP address, which is useful for opening the router's web page
    or Embedded Web Server (EWS) page.
    Important communication test! Once you have obtained the gateway address, type this address into your Web browsers URL field to open your router's EWS,  e.g., 192.168.0.1*. * This value will vary by router manufacturer.
    Checking TCP/IP settings in most Microsoft operating systems
    Step Action
      1 Click on Start (Window button on your keyboard).
      2 Type CMD (do not hit enter select from the menu with right click and select from the sub menu select run as  
         Administrator).  
      3 At the prompt, type ipconfig or "ipconfig" or "ipconfig /all" with out the quotes. 
      4 Press ENTER on the keyboard, and note the values of the settings mentioned above.
    Hope it helps and best of luck;
    RobertoR 
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • Even after restarting my browser and activating my smart print add on, smart print still won't work.

    I installed the smart web printing which didn't work.  Then months later I found the updated Smart Print that requires installing the Bing bar, which I did.  Both add ons are installed, activated, and my IE9 has been restarted.  However, all I get when I click on the smart print button is a new tab opens up that is an exact copy of the tab I have open.  My Smart print experience looks nothing like the video where HP shows the tool in action.  What gives.

    Thanks for replying.
    With it connected via WiFi, the printer component of the MP600R uses a Canon proprietary protocol called canonijnetwork to advertise itself on the network. The scanner component uses an Apple protocol called Bonjour. Since you were able to add the scanner then it shows that Bonjour is working and your issue is with the Canon protocol.
    One thing to note about the canonijnetwork protocol. It can take several seconds longer than Bonjour to make the printer appear. So when you click add, you will see the scanner first. And if you wait another 10 seconds, you should see the printer.
    If the printer still fails to appear, it can be due to a driver issue, as it includes this canonijnetwork module. So I would suggest that you connect the MP600R to the Mac via USB. If a driver is needed, it should be automatically downloaded v10.72.1.0 from Apple. With this USB connected printer now in Printers & Scanners, check that you can print. If you can, then disconnect the USB cable and see if you can now add the wifi connected printer.
    One final note. If the above all works for you, remember to remove the printer that was created for the USB connection. If you try to print to this, it will always give you an error as it is no longer connected to the Mac.

  • Hard Drive icon missing - Desktop folders won't open - Need Help!

    I need help! I have a 400 MHz PowerPC G4 with 768 MB SDRAM, no DVD drive - was running OS X 10.3.9 quite happily. We became owners of a new iPod Nano - so we had to upgrade to 10.4.
    (I'm writing this on my 800 MHz PowerPC G4 with 768 MB SDRAM, (also no DVD drive) that I upgraded from OS X 10.3.9 to 10.4.11 without incident.)
    Installed 10.4 using a FireWire Hard Drive - installed software updates to 10.4.11 - ran Disk Utility - ran MacJanitor - ran DoktorKleaner - everything was working well.
    Rebooted and the Hard Drive Icon had disappeared from desktop. Folders on desktop have all lumped together in the top right hand corner of the screen, and refuse to open.
    Only programs in the dock still work - clicking on the Finder icon only gives the option to hide. New Finder Window does not work. Programs can be found in Spotlight, but if they're not in the dock they won't open. Trash won't open or empty.
    I attempted to reinstall Mac OS X using FireWire, but now the Hard Drive is full and is telling me it will erase and reinstall. I need to save files off this computer now (Sadly no backup exists) before my wife readies divorce papers.
    I tried using FireWire Target Disk Mode to copy files - with the 400MHz as Target I just get a spinning Beach Ball any time I click on the Icon. After far too long it opened up an empty window.
    With the 800MHz as the target, the 400MHz does not show it on the desktop, so I have no way of copying files to it.
    Anyone have some advice that doesn't involve a time machine?

    Whenever something starts going wrong with the computer I suggest you first boot from the installer disk, select language if applicable, choose utilities, run Disk Utility and verify (and repair if necessary) the drive. Then repair the permissions on your computer. You can also repair permissions from DU on your main drive while booted, but to properly verify and repair your drive you have to run it from a drive other than the boot drive.
    [Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
    [Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
    [Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
    From BDaqua (couldn't have said it better):
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk.
    Then Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes."
    A few questions:
    Was this a retail installer disc that you used to do the upgrade?
    How much free space do you have on the computer?
    Did you use the [PPC Combo updater|http://www.apple.com/support/downloads/macosx10411comboupdateppc.html] to get to 10.4.11?
    Did you do all these updates in one single session or restart and check your computer had accepted them okay between each update? It is critical to repair permissions before and after each update otherwise the installers won't install fully and you end up with a mix of versions.
    You can set the Finder Preferences, general, to display a hard drive icon, but it sounds like your problems are going beyond that?
    You can also try trashing your Users -> home folder -> Library -> Preferences -> com.apple.finder.plist file and see if that clears up the issue. That sets the Finder preferences and if it gets corrupted it will cause Finder problems.

Maybe you are looking for

  • How do I make endnotes?

    Hello all, I found the below instructions for making endnotes, but have run into some trouble and would truly appreciate your guidance. Create an endnote Type the first endnote at the end of the document and assign it the paragraph format for endnote

  • Can I delete the Itunes update 10.6 and go back to 1.2?

    Can I delete the Itunes update 10.6 and go back to 1.2?

  • Pulling video from dvd at highest quality for use in Final Cut

    i am a high school bb coach and i got a couple tv games on DVD from the TV station. i want to add them into my highlight video - but the quality is poor when i use hand brake then convert with mpeg streamclip... am i doing something wrong - or is the

  • Payment Block Reason Overview Screen

    What does "Not Changeable" Indicator Does in Payment Block Reasons Screen What happens if we check that A detail answer is well appreciated. Harsh Moderator: Please, avoid asking basic questions

  • Glibc detected : double free or corruption (fasttop)

    Lately, I'm having  a lot of "*** glibc detected *** cvs: double free or corruption (fasttop): 0x080df7b0 ***" errors. It started with the qingy and scorched3d package I maintain in community/AUR. And now, I'm having it while trying to login to the c