Exchange Active Sync won't work need help

I have been reading a few dozen of these post that people are having issues with there iphone sync with exchange. I am TOO!.
For some i can get into owa and from the iphone safaria.
The iphone was able verfy the ssl certificate, but nothing is syncing with mail server
My network infrastructure.
1. Clustered mail server . Running exchange server 2003.
2. firewall- port 443 has been verified to be open and able to acces owa from iphone safari
3. I have NO isa setup in my network.
4. Called SSL verisign company and everything checked out to be fine.
5. virtual folders have been verified to be correct.
6. checked dns report no errors.
7. AD exchange feature mobile services and protcols was verfied to all on.
8. turned off wifi
9. checked all creditals.
And it just won't push anything. I have come to the conclusion that is either IIS or Iphone is using a multiply protocol ports to access the exchange. But i don't know i need HELP
Simple troubleshooting steps to start with:
1. Check your version of Exchange. Must be at least 2003 w/SP2.
2. Check your security certificate. If you go to your "https://webmail.yourdomain.com/owa" or "https://webmail.yourdomain.com/exchange" and receive a certificate error, you may want to look into an external certificate from a recognized CA. I used SBS through my registrar.
3. Check to ensure your "Front-End" and "Back-End" server are not both requiring SSL. That will cause issues with OMA.

You don't want to check OWA (Outlook Web Access) as it is a full mail client for a notebook or desktop.
The iPhone uses ActiveSync OMA for syncing. Thus, you want to check https://www.domain.com/OMA (where www.domain.com is the URL to the Exchange server - same URL as the OWA url) with a notebook or desktop. The "s" in https is needed at OMA requires SSL.
You should see a login prompt for username and password followed by a list of Inbox messages. If you don't, the server is not correctly configured for OMA.
Once OMA works from a desktop or notebook, it is an easy procedure to add an Exchange account to a phone. Just follow the iPhone on screen examples and provide only the path to the Exchange server and not the "/Exchange" following.
This information can be found on many threads in this forum using the Search feature.

Similar Messages

Exchange Active Sync is not working

I have been reading a few dozen of these post that people are having issues with there iphone sync with exchange. I am TOO!.
For some i can get into owa and from the iphone safaria.
The iphone was able verfy the ssl certificate, but nothing is syncing with mail server
My network infrastructure.
1. Clustered mail server . Running exchange server 2003.
2. firewall- port 443 has been verified to be open and able to acces owa from iphone safari
3. I have NO isa setup in my network.
4. Called SSL verisign company and everything checked out to be fine.
5. virtual folders have been verified to be correct.
6. checked dns report no errors.
7. AD exchange feature mobile services and protcols was verfied to all on.
8. turned off wifi
9. checked all creditals.
And it just won't push anything. I have come to the conclusion that is either IIS or Iphone is using a multiply protocol ports to access the exchange. But i don't know i need HELP
Simple troubleshooting steps to start with:
1. Check your version of Exchange. Must be at least 2003 w/SP2.
2. Check your security certificate. If you go to your "https://webmail.yourdomain.com/owa" or "https://webmail.yourdomain.com/exchange" and receive a certificate error, you may want to look into an external certificate from a recognized CA. I used SBS through my registrar.
3. Check to ensure your "Front-End" and "Back-End" server are not both requiring SSL. That will cause issues with OMA.

FYI, I replied to you on the other forum...
http://discussions.apple.com/thread.jspa?threadID=1665915&tstart=0

9.2.0 OCCI's setString Won't Work, Need Help w Thks

Start exploring occi.h (oracle version 9.2.0) but hit a problem w no clue to solve it.
#include <iostream>
#include <occi.h>
using namespace oracle::occi;
using namespace std;
int main()
// declare Environment, Connection, ResultSet, Statement
env=Environment::createEnvironment(Environment::DEFAULT);
con=env->createConnection("myname", "mypws", "myConString");
stmt=con->createStatement("select * from aTable where aFld=:1 and bFld=:2");
stmt->setInt(1, 10);
stmt->setString(2, "myValue");
rs=stmt->executeQuery();
rs->next();
// cout result, all fields empty, seems a result not found
stmt=con->createStatement("select * from aTable where aFld=10 and bFld='myValue'");
rs=stmt->executeQuery();
rs->next();
// cout result, got the record and print expected result.
// close connection on env, rs, stmt, con
the diff. between 1st & 2nd SQL stmt is one is parameterize and the other is not. If in 1st SQL stmt, I hard code :2 to 'myValue' and then execute setInt() only, it works as well. So it is the 'setString()' function that won't work.
Any idea?
You help is really appreciated.
Thanks
Message was edited by: chris
user459175

Hi Nikeda
The bFld is in char(10).
You are correct, so when I change the sql stmt to "select * from aTable where aFld=:1 and trim(bFld)=:2", it works. Or when I change "myValue" to "myValue<+ 3 space", it works as well.
Thanks

Pleeeeeaaaaaaaaae help new ipod won't work need help

So I'm a total technophobe so please any help write it for idiots so i can follow it lol.
So I get my new ipod this morning and very happy I am until I plug into into my computer. My computer recognises it as an ipod but then comes up with the message error during installation, then it says the data is invalid. it does this if I plug the ipod in or if i use the new hardware wizard. So far I have tried unistalling itunes, re installing windows xp. When I try to remove the device from device manager it will not remove from the list.Ive tried it in different usb ports, I've tried system restore and nothing is working pleasssssssssssseeeeeeee help ive been at it for 7 hours now and i feel like crying
Ive been trying

in the device manager it has a yellow question mark and according to the error code this is because the device is incorrectly configured i have no clue how to fix this
I am reluctant to uninstall usb drivers as I have discovered today the system disc for my computer is broken so i wont be able to to reinstall major components of puter.
thank you for any help u can give

Usb 1.0 won't work - need help urgently

Happy holidays and hope Santa is working overtime
Got iPod nano for my son and mrs. and can't get them to work properly. Long time mac users, G3 iBook at home (mac 10.3.9), g4 iMac at office but neither have usb 2.0 as older machinese.
For some reason, even after downloading 7.5 iTunes, when we connect new nano with usb connector supplied in box, only get that apple icon popping up; can't connect for some reason, can't see nano on desktop.
Tried it with old Sony Vaio, running WinXP but a gain older model, no usb 2 and only usb 1 ports. Can't read there either.
Funny, when I plug with my old 3rd gen iPod charger, using firewire with common plug, it's charging fine.
Can someone explain if it's the usb port that's a problem? Mrs. leaving to visit mother for few weeks early tomorrow morning and I have appointment with genius bar at 10 am - but too late to help her.

Yep, on my iBook, got message finally that needed 10.4.8.
Re-tried with WinXp (not sure if SP2) and got it connected, trying to rip some CD to sync and completed about 5 cd. After ejecting nano, couldn't get it to 'turn-on' which is weird - so i'm leaving it connected to pc to charge (instructions say 3 hrs).
My suspicion is this is a lemon.
Btw, can i charge this generation nano with the 'traditional' firewire charger that came with my old iPod (3rd gen)? If we do get it to work, my wife won't have pc to charge with when traveling and I'd like to give her my charger to take along?
Thanks,

"add printer" utility won't work, need help

I have an IMac “Lamp”. After I upgraded to 10.4.7 the ‘add printer’ utility will not work and so no printer is available.
I had an older HP printer and one fellow at HP said that the problem was with the printer. I bought a new HP Photosmart 8250, installed the software and the same problem exists. The computer can see the printer and recognize it specifically as being plugged into the port but the ‘add printer ‘ utility still doesn’t work.
A nice Canadian lady who works for HP spent well over an hour on the phone with me guiding me through quite a few moves dumping various files but to no avail.
Does anyone have any ideas?

Hi..
I have a Poer Book G$ )S X 10.4.5. I am having the same problem with my printer utility....won't add printer. I am trying to install a new printer, HP 2575, all-in-one. With the instruction of HP support, I downloaded the latest driver, uninstalled all my other printers, re installed the HP 2575, threw out many files, etc., all with no success. My husband was able to install the printer on his PC (windows)...so it is a MAC problem. Now, there is nothing in my library/printer folder. My system does not list any printers either. When I plug the printer into my MAc with the UBS cable, it shows on the list of printers, but I can't add.
Someone please help if you can.
Beverly

Blackberry Media sync won't work =( Please help..

Hi.. I bought a Blackberry Curve 8520 today.. My first Blackberry and im very confused. Iv'e tried to sync my files with the media sync thingy but everytime it loads Windows shuts it down. Therefore i cant get any of my songs from iTunes on there. ANY help would be really appreciated. Im very new to this. Lol.

Hi there!
FYI -- you've posted this to the 9500 Storm forum...not usually the place for assistance with a Curve. But, don't double-post, we will have this moved momentarily to the correct place:
http://supportforums.blackberry.com/rim/board?board.id=8500
That way, the right experts will have the best visibility.
Good luck!
Message Edited by sdgardne on 09-13-2009 12:25 PM
Occam's Razor nearly always applies when troubleshooting technology issues!
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Exchange Active Sync Help

I've been working with my company mobile phone IT people and we are having no luck getting my exchange active sync working.
I can sign in the owa site from my pc fine but if I try it from my phone it says the username and or password is wrong which it isn't I even e-mailed, copy and pasted it to make sure it was right.
It does the same thing from the exchange active sync section of trying to set up the account. The IT foks and I are at a loss for how to make it work, so I was cuirous if anyone else had the issue.

i just searched the tbolt forum for "active exchange" and "outlook exchange" and there's no tbolt owners here that have reported problems setting up the account. there's got to be some little thing that is off in your settings. for what it's worth, here are the instructions (which i'm sure you've already gone through): http://support.vzw.com/clc/devices/knowledge_base.html?id=39347

Exchange Active Sync Draining iPhone Battery Quickly. Help?

Exchange Active Sync seems to drain battery on both Iphone 4 iOS4 and iOS5 software platforms. I have 3 users that this is happening to. Users are on both AT&T and Verizon networks. Exchange is 2003 and the version is 6.5.7638.1. I’ve tried rebooting the phones (soft and hard resets), redoing push (Deleting the account and re-adding it), and restoring as a new iPhone (as a new iPhone not from backup) with no success. When you are in the mail account you just see the account trying to sync constantly, the battery drops like a rock, and the battery gets hotter than usual. This only seems to happen to users after they go away for a weekend trip or leave the geographical area where they live. I’ve even updated roaming capabilities on the phones. These are not the only users I have. Myself for example, I have exchange set to push, I’m on the Verizon network, and I have no problems. Does anyone know how to fix this issue?

I've been looking into this for about a year off and on. More recently it seems to be iPads/iPhones that are the worst. Even the latest iOS 5.x. It does seem to be people who travel a lot and/or jump on/off wireless a lot.
Deleting the device partnership does at least for a short time, resolve it in most cases.
I have a little script I run against the logs to show top user syncs. Basically, they do sync constantly all day and night up to 80,000+ hits per day on the ActiveSync frontend server (Exchange 2003), which is about every second or two. I know of a couple of people who got new phones because there battery was dying like crazy. It was just the sync problem killing them.
Anyone else have any info regarding WHEN this starts happening for a device?
It also happens with Android and Windows phones. It may be worse on iDevices for us because a lot of the people traveling have iPhones and/or iPads.

Enterprise Data Plan required for Exchange Active Sync?

From:
http://www.wireless.att.com/cell-phone-service/specials/iphone-info.jsp
"What is the Enterprise Data plan?
Customers interested in using iPhone to access corporate email, business applications or corporate intranet will activate with an Enterprise Data Plan for iPhone."
So, if I have a normal $30 data plan will I be able to connect to my companies Exchange server with email/contacts/calendar push? Is there really a way AT&T could prevent me from using the Exchange Active Sync on the iPhone 3G without the Enterprise data plan?
I'm just a regular guy who works at a small company and would like my personal cell phone - used 99% of the time for personal needs - to be able to access my work email/calendar/contacts.
Message was edited by: engstrom

Ok, so I went by the AT&T store this afternoon to pre-approve my credit in order to save time on the 11th. Well, turns out it won't help, because they told me they are going to have to run a special iPhone credit check the day you buy it anyway, so it is pointless to get pre-approved (great job AT&T).
But, back to the subject at hand, they gave me this piece of paper with all this info on getting ready for the iPhone. Under the iPhone for business heading, it reads:
"It's easy to set up your iPhone for business use on company intranet sites, corporate email or other business applications. SIMPLY SELECT ANY BUSINESS VOICE RATE PLAN and add a $45 Enterprise Data plan for iPhone..."
To me, this would mean that you would have to start with a base business plan, then add the iPhone Enterprise data. Well, if you are an individual opening a personal account, can you even sign up for a business plan? If this is the case, then their own literature prevents you from even getting the Enterprise plan if you wanted to. It seems to me that the would be proof that you don't HAVE to have the Enterprise plan to use ActiveSync, Exchange, etc.

E-mail and Exchange Active Sync

Planning on configuring E-mail in your Xperia phone? Or do you experiencing problems syncing your E-mails? If yes this might be the topic for you.
Below you’ll find some guides on how to setup E-mail sync and troubleshoot any problems.
POP3/IMAP
POP4/IMAP E-mail accounts are the most commonly used. This guide will show you the steps of configuring your E-mail manually if your E-mail server doesn’t support auto setup. Please note that the Next button won’t be lit if you have typed an incorrect E-mail address containing characters or symbols that are not supported.
Configuring POP3 or IMAP E-mail
Go to the E-mail application and enter your E-mail address and password. Now press Manual setup.
Chose the kind of E-mail server your provider is using. If uncertain check this with your E-mail provider.
Under Incoming settings enter your username, password and server details. If you’re uncertain about these details contact your E-mail provider. But in general your username is the same as your E-mail address but some providers may use a specific user name for your account.
Here you can also set if the server should delete the E-mails if you delete them in your phone. This setting is by default always set to Never.
Next step is Outgoing settings. If your E-mail provider also has an SMTP server you can enter the details for sending E-mails here. This normally requires a sign-in on the SMTP server. If yes, check the Require sign-in box and enter your E-mail address and password. As above if you’re uncertain about any of these details contact your E-mail provider.
If your E-mails provider lacks an SMTP server you can check if your network operator provides an SMTP server and use their details. Using your network operators SMTP generally doesn’t require sign-in.
Now it’s time to set how and when to check for new E-mails. Set and check the options you desire.
The last step of the setup is to enter an account name and your name (signature).
Troubleshooting POP3/IMAP E-mail
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > Xperia > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
E-mail disappearing?
By default our E-mail application is set to only mirror the server. So if an E-mail on the server is deleted it will also be removed from the phone at the next sync.
Syncing sent E-mail?
This is not possible on POP3 configurations. To be able to sync sent E-mails in the phone you must have configured an IMAP or Exchange Active Sync account.
Problem sending E-mail?
If you’re not using the same SMTP server as network operator in your phone you might experiencing problems sending E-mail via mobile networks. If this is the case you can connect to a Wi-Fi network to send E-mail or check with your SMTP provider if the outgoing port can be encrypted.
If none of the tips above helps you, you can try to download a third party E-mail application from Google Play store. This can be easy way to rule out where a specific problem may be located.
Exchange ActiveSync
Our Xperia phones come with the built-in Android native client for synchronizing your corporate E-mails, calendar and contacts. Here are some things worth double checking if you would experience any problems with Exchange sync.
Begin with checking your sync account details and if you haven’t configured the Exchange ActiveSync account yet see the instructions bellow.
Configuring a Exchange ActiveSync account
Go to the E-mail application and enter your corporate address and password. Then press next.
Don’t worry if the setup might fail at this point because most Exchange servers don’t have auto setup enabled. In this case just press Manual setup. Please note that the Next button won’t be lit if you have typed an incorrect E-mail address containing characters or symbols that are not supported.
Now our E-mail application needs to know what kind of account you want to configure. Press Exchange ActiveSync.
This will bring you to the incoming settings screen. Enter domain\user name, password and server address. If you’re uncertain about your details contact your IT department to check which credentials to use. You will also need to know if you should accept all SSL certificated or use a client certificate.
When all details are correct you will have to setup how and when to sync. So enter and check the options you desire.
When you see this screen the setup is complete.
If your Exchange server requires certain security settings you might see the following pop-up after finishing the setup. If this is the case you must approve the security update in order to sync E-mail, calendar and contacts.
Pressing OK will give you a screen showing you what permissions you need to give the E-mail application. These permissions/ security settings are set from the Exchange server and depend on your corporate IT policy.
Troubleshooting Exchange Active Sync
First make sure that you have a working Internet connection in the phone.
You can download Internet and MMS settings for your phone by going to Setting > Xperia > Internet settings.
If you have a working Internet connection but still not able to connect to your E-mail server or sync your E-mails check that no Proxy server within your APN settings may be blocking this. You can check this by going to Settings > More (Wireless & networks) > Mobile networks > APN or Access Point Names > Your Internet APN. Check if any details are set for Proxy and Proxy port. If yes you can try to delete them (temporarily) and save the APN. Now check if you’re able to connect or sync with your E-mail server.
You can also verify suspected Internet connection issues by trying via a Wi-Fi network instead.
ActiveSync protocol version
You can check which Exchange ActiveSync protocols that are supported by your phone model in its white paper. http://developer.sonymobile.com/downloads/whitepapers/
Compare this with your server to make sure they’re compatible.
“SERVER REQUIRES UNSUPPORTED SECURITY FEATURES”
If you get the error message above your Exchange server is using security settings which are not supported by the Android native Exchange ActiveSync application. Which security settings that your phone model supports depend on firmware version and phone model. If your company runs on security settings that the Android native mail application doesn’t support and you don’t plan to alter the security settings, an alternative is to download any of the dedicated Exchange ActiveSync applications from Google Play store.
New meetings don’t sync?
If you have entered a new meeting in the phone and it doesn’t sync make sure that the meeting has been put into the correct account. When creating a new meeting in the calendar application make sure that you’ve chosen your ActiveSync account as calendar when creating the meeting.
How to use GAL (Global Address List)?
In most of our models you can access the GAL by opening the contacts application and tap the search icon. This will search the Global Address List on your exchange server. Our mail application also searches GAL when typing something in the To: field. Unfortunately we don’t have any default support at the moment for browsing the complete Global Address List.
For more information about what is supported by our Contacts, Calendar and E-mail applications please see this link (Xperia Z, Xperia ZL, Xperia ZR and Xperia Tablet Z). Or this link (Xperia Z1, Xperia Z ultra and Xperia Z1 Compact).
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Are you sure that your account is really configured for the ActiveSync protocol? Because we've seen this occur only when using IMAP with Hotmail/Outlook.com.
I suggest that you make sure that the account is configured as POP3 or EAS. Or use their own dedicated app.
- Community Manager Sony Xperia Support Forum
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Battery drain after 2.2 update (Exchange Active Sync users or those who use a calendar on the phone)

A lot of folks are having "issues" with battery life after the over the air (OTA) update and there has been much speculation as to the cause. My frustrattion level increased with each new post I read that did not reveal a resolution. The back and forth banter about FTC complaints (that was an interesting escape from the battery problem but not very helpful), new apps running from startup (I don't like 'em either), Linux really working better with all these programs running (don't really care as long as the battery level isn't drained after an hour of just sitting on the counter) just made matters worse.
I would like to share with you my experience and hope that it helps some of you who have taken the time to read my post. First, let me say that the cause is not due the the "bloatware" applications that were installed during the OTA update.
Secondly, the primary purpose of my handheld is for voice calls but running close behind is my need for immediate email, contacts and calendar information (which is configured through Exchange Active Sync). If you are not using your phone with Active Sync or updating a remote calendar like Google), you can stop reading this post.
I noticed that the yin/yang (sync) icon at the top of my screen kept popping up more than usual after the update. Looking through the items I have set to sync (Menu -> Settings -> Accounts & Sync), I reviewed all the things I have set and disabled the sync settings for the things I did not want. After disabling the "Backup Assistant", "Google", "News", "Stocks" and "Weather", I thought for sure the issue would be resolved. Not yet. When those adjustments didn't change the frequency of the sync, I decided to look at the Exchange Active Sync and to my surprise, the culprit was revealed - the calendar was stuck in a sync loop (syncing over and over). I disabled the "Sync Calendar" feature and the phone stopped it's maddening attempt to refresh the calendar.
I let the phone cool off and thought that I could get by with manually toggling the option to sync the calendar but I couldn't accept that was the only way this thing would work. I removed the Exchange Active Sync account and created a new one. After the new account was verified, it attempted to sync mail, contacts and calendar but this time, there was a error that occured during the calendar sync. Instead of repeatedly attempting to re-sync, an error message that stated "Client/Server conversion error". At this point, the calendar sync loop was no longer a problem (wasnt' draining the battery) but now my calendar wouldn't sync at all.
To fix it, I cleared the data in the Calendar applications (Menu -> Settings -> Applications -> Manage applications -> All [tab at the top]). Scroll down the list and open each of the Calendar items and click the "Clear Data" button.
(Credit goes to "Brenny" at AndroidForums.com for the post that explains how to clear the Calendar Data)
It seems that adjustments made to events before the update were kept in the phones local storage. After the update, the calendar data in the phone's cache was not matching my remote calendar and appears to have been the cause for my battery drain. After performing these steps, everything is back to normal. Good luck!

Super frustrating, I know. Do you use Exchange Active Sync?
If so, you might be having the same issue that I've explained. Since making the adjustments (clearing the data from the Active Sync components like mail, contacts and calendar), my battery life is back to normal.
Try clearing the data (see first post in this thread) and let me know what happens.

How to Create a Microsoft Exchange Active Sync Account

Okay people: This is what I was given, "How toCreate a Microsoft Exchange Active Sync Account" in a recent post in regarding to eliminate the "Invalid Email Account" notice box which appears every other day, after I deleted and added the email account.
I still have one email account functioning which is fine, but still, I'd like to have both of my accounts working. Anyhow, I found the webpage for this creating a Microsoft Exchange Active Sync Account. Setting up an Exchange email account on BlackBerry PlayBook OS 2.0 | BrightPoint GB Blog
I need help here. I have no idea what "Domain Field" indicates, and what is the IT Department? Would that be my server for my private WiFi connection? I need a more specific instructions. Plus the Server Address, what would that be?
Signed: Confused and Bewildered.
Solved!
Go to Solution.

in options goto accounts
choose acount type Email, Calendar, contacts
tap on advanced on bottom
choose Email, Calendar, contacts
Set the Incoming Mail Server to m.gmail.com
Leave Domain blank
Set your username to your full email address
set password and continue
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BES or Exchange Active sync?

Hi. (First time poster).
If a company is gonna replace all the old BB's with Z10 (or newer?) do you really need the BES server anymore? The phones are syncing email, contacts and mail. That's it.
Myself, I don't see the use of BES if the Exchange server can do the same.
We started up with a couple of Z10, and still had to use the BES security code to gain access when using Exchange Active sync.
I guess if we remove the server, this wont happend and we just set them up "normally" as an exchange account.
The big issue here is that it might same some money on license(?).
Hope its not to dumb question(s)

Hey HK416,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
There are a few differences between BES and regular activesync:
1. With BlackBerry Enterprise Server 10 you can get the Personal and Work spaces on the BlackBerry 10 smartphone.
2. BlackBerry Enterprise Server 10 also can activate Android and iOS devices and push down policies.
3. The IT admin can push down applications in the work place on a BlackBerry Enterprise Server.
Other than that, BlackBerry 10 supports ActiveSync for enterprise integration with Microsoft Exchange and other enterpris email platforms that use ActiveSync. In fact we already support ActiveSync on the BlackBerry PlayBook tablet today. It will be simple to setup and sync BlackBerry 10 smartphones out of the box with ActiveSync alone, and that’s fine if you don’t need a high level of security and control (ActiveSync supports a small number of policies which are insufficient for most enterprise MDM requirements) so we also give you the ability to add enterprise-level security and management with BlackBerry Enterprise Service 10.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
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I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM

I updated my iphone and when it came time for activation it won't work and keeps telling me to try again. At the top it says "No Service" and I have my SIM card in and a good WiFi connection and have connected it through iTunes but it says I have no SIM card and need to disconnect and insert my SIM. I don't understand why this keeps happening and it's been going on for a wile now. I have tried over and over again to get this iPhone to work but nothig is happening. I've even gone on the website for support (apple.com/support) but cannot find anything that will help me with this situation. Can someone please help me find a solution to this problem? I have been without a phone and do not have money to buy another one and it is crucial for me to get it fixed. Thanks.

wesb
What computer operating system is involved in the Premiere Elements 11 and 13 issues? Same computer or different ones? Are you installing from purchased download installation files or from purchased installation disc? Does Premiere Elements 11 work completely on this computer whereas 13 will not?
Let us go through the typical drill so as to take nothing for granted.
1. Does the problem exist with or without the antivirus and firewall(s) disabled? Are you working with an individual home computer or in a
school or company network?
2. Are you running the program as Administrator and is there any "domain" account involved?
3. Is your video card/graphics card up to date according to the web site of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed on the computer with Premiere Elements?
Let us start by ruling in or out any of the above, and then we can decide what next.
Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

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