Add WLC in WCS

Hi,
i can?t add a WLC in my WCS. The WCS can ping the controller, SNMP is configured properly. I got the message "Failed to add device to WCS". The WLC is running Version 4.0.155.0, the WCS is running version 4.0.66.0. Are there any other credentials than snmp which have to be configured ?? Have anybody these versions installed ? Thanks for any suggests.

Did you change the default snmp strings in the controller? Make sure that the status is enabled and try setting the ip address and subnet mask to 0.0.0.0. Then try using both the read or the read/write strings. I had that issue today and I just deleted and recreated the strings.

Similar Messages

  • Use WLC's service interface IP when add WLC into WCS

    Hi All,
    Does anybody know if there's any limitations or bugs to use WLC's service interface IP when add WLC into WCS?
    Another question is I remember there's a post previously says that there are a bug regarding to ARP if the WLC not using LAG but connect one port to one switch, connect another port to another switch, so that's why it is strongly suggested to use LAG, but I can't find it now, anybody know it? Thanks!

    The service port is controlled by the service-port interface and is reserved for out-of-band management of the controller and system recovery and maintenance in the event of a network failure. It is also the only port that is active when the controller is in boot mode. The service port is not capable of carrying 802.1Q tags, so it must be connected to an access port on the neighbor switch.
    If the service port is in use, the management interface must be on a different supernet from the service-port interface.
    The service-port interface controls communications through and is statically mapped by the system to the service port. It must have an IP address on a different supernet from the management, AP-manager, and any dynamic interfaces, and it cannot be mapped to a backup port. This configuration enables you to manage the controller directly or through a dedicated operating system network, such as 10.1.2.x, which can ensure service access during network downtime.
    The service port can obtain an IP address using DHCP, or it can be assigned a static IP address, but a default gateway cannot be assigned to the service-port interface. Static routes can be defined through the controller for remote network access to the service port.

  • Add wlc to the WCS

    Hi experts,
    I want to add a second wlc 4402 in branch office(4.1.171.0) to WCS (4.1.83.0) in Headquarter. During this operation I receive this messages from wcs:
    "controllers unreachable, check smnp and network for issue". I try to ping from wcs to wlc (no problem), snmp community is correct (there is another controller that use this communiny without problem). There aren't firewall between wlc and wcs. Can you suggest something?
    Regards,

    Are you using the ready-only community instead of the read-write community?
    Are you able to do an snmpwalk from the WCS box?
    (assuming linux with net-snmp-utils installed)
    or something like getif on a windows box.
    What about ACLs between the two devices?

  • Error when adding a WLC to WCS

    When adding a WLC to WCS I get this error: Failed to add device to WCS Reason:
    COMMON-1: Some unexpected internal error has occured. If the problem persists please report to the Tech Support.
    WCS 7.0.164.0 was upgraded from 5.2.110.0 because the WLC were running 7.0.98.0
    WLC4404-100 7.0.98.0 (Already in WCS)
    WLC4402-12 7.0.98.0 (Changed the ip address of the management and ap manager.  Was in WCS but deleted from WCS prior to the ip address change and prior to the WCS being upgraded)
    I know that the snmp strings are fine and that the WLC's both respond to snmp get commands.
    The intial WCS upgrade from 5.2.110.0 to 7.0.164.0 didn't require the previous version to be uninstalled.  After the upgrade and restoring the WCS from backup. I was getting the error posted above.  We uninstalled WCS and re-installed WCS from scratch and still we are getting the same error.  We tried restarting the WCS services and also the VM box as well and not luck.  I was wondering if the WCS has the old ip and mac address of the WLC4402-12 in the database and that is why i'm getting this error.
    I did delete and try different snmp community strings with no luck with WCS.  Again, snmp is working since I can do snmp get from the WLC's.

    Scott,
    This is the issue:
    com.cisco.common.persistence.transaction.TransactionException: Null value was assigned to a property of primitive type setter of com.cisco.server.managedobjects.aaa.GuestUserTemplateCG.userStatus
    Could be an existing bug or a new one. I cant say unless I look into your setup.

  • Cannot add WLC 5508 to Prime Infrastructure 2.1

    Regards,
    I've been migrating / implementing a WCS to PI 2.1. I had several problems at first to add the 11 WLC we have to PI which I could be solving by trying and testing as I have not found many references by Cisco when it comes to troubleshooting when deploying PI.
    I have several queries:
    1. The WCS was added 11 WLC using different SNMP communities are configured on each of them. At first when trying to add the WLC had PI SNMP communication problems. I performed the test to eliminate any of the WLC added to WCS and add it again with some communities already existing R / W without any problem. At the end, I could not add the WLC so I had to create an SNMP community with the IP of Prime in the WLC so that they can be added. Does anyone know what is the cause of this?
    2. I could not add a WLC 5508 IOS 7.3 using this method, even creating an SNMP community and IP mask 0.0.0.0 / 0. No access list or FW in between the WLC These WLC are spread over several countries but i was able to add the other WLC adding a community in each WLC pointing to the IP of Prime. It is similar to this case:
    https://supportforums.cisco.com/discussion/12232506/cannot-add-wlc-5508-v761200-prime-infrastructure-21
    Thanks for the help.

    It turns out that this situation was caused by a bug in 7.6.120.0 (CSCuo73572).
    TAC handed me an escalation image (7.6.120.16) that fixed this. 
    Added the controllers sucessfully on the first try. 
    Phill

  • Failed to add device to WCS Reason: Object not found in device

    Hi i am adding wlc (ver 7.0.116.0) to WCS (ver 7.0.164.0) and getting bellow error message.
    Failed to add device to WCS  Reason:  Object not found in device
    This controller was successfully added to the WCS before upgrading WLC ios to 7.0.116. Now i am unable to communicate with the controller thru WCS. The controller itself work ok and serve all WAPs with no issue.
    Any ideas would be appreciated.
    Regards.

    You will need to upgrade WCS to Version 7.0.172.0. WCS version 7.0.64.0 does not support or manage WLC version 7.0.116.0. Hope this helps.

  • Optimize update inforamtion between WLC and WCS

    Hi,
    I have a WCS in 4.1.83 and 3 WLC 4404-2 12AP in 4.1.171.0 (ans ER).
    I'm think that the update of information between WLC to WCS are too slow. The update is about inforamtion, like client associated, ....
    Do you know if it's possible to change the update pooling of the WCS ?
    Thx

    Under WCS, Administration, Background Tasks,
    you can change the data collection settings

  • WCS cannot add WLC over slow link

    I have a WCS running at our main data center. We recently added a WLAN Controller (4402)in a remote office that is located over a VPN tunnel.
    The WCS can PING the WLC (but it is slow at about 250ms), and I can access the controller's web interface from the WCS server. I just cannot add the controller, it gives me the error "No response from device, check SNMP communities, version or network for issues."
    Any thoughts on what I can try?
    I have also verified the SNMP communities and removed and re-added them on both the WCS and WLC, and I've tried both the RO and RW strings. No difference.
    Thanks.

    Here is what appears in the log when I try to connect via SNMP v2c.
    *Oct 13 13:26:19.552: %SIM-3-MACADDR_GET_FAIL: sim.c:1147 Interface 1 source MAC address is not found.
    *Oct 13 13:26:03.546: %SIM-3-MACADDR_GET_FAIL: sim.c:1147 Interface 1 source MAC address is not found.
    *Oct 13 13:25:55.548: %SIM-3-MACADDR_GET_FAIL: sim.c:1147 Interface 1 source MAC address is not found.
    *Oct 13 13:25:51.560: %SIM-3-MACADDR_GET_FAIL: sim.c:1147 Interface 1 source MAC address is not found.
    *Oct 13 13:25:44.483: %USMDB-4-MSGTAG027: usmdb_wcp.c:221 usmDbWcpGetParentRouterName(): Non-Doberman platform.
    *Oct 13 13:25:44.483: %USMDB-4-MSGTAG022: usmdb_wcp.c:95 usmDbWcpGetControllerSlotPort(): Non-Doberman platform.
    *Oct 13 13:25:44.482: %USMDB-4-MSGTAG023: usmdb_wcp.c:119 usmDbWcpGetPeersPortAndIp(): Non-Doberman platform.
    *Oct 13 13:25:44.481: %USMDB-4-MSGTAG022: usmdb_wcp.c:95 usmDbWcpGetControllerSlotPort(): Non-Doberman platform.
    *Oct 13 13:25:44.480: %USMDB-4-MSGTAG023: usmdb_wcp.c:119 usmDbWcpGetPeersPortAndIp(): Non-Doberman platform.
    I tried an extended ping from the WCS's default gateway and if I increase the datagram size to 1500, I get the “M” = could not fragment reply. However a size of 1300 works fine.

  • Cisco 1131 Cannot Associate to WLC Following WCS Install

    Greetings, i have had a small wireless deployment up and running for several months consisting of 3 1131 and a 1242 lightweight ap's registered with a 2106 WLC.
    Ive had no problems up until i installed WCS on a separate server for testing, ive added the controller successfully and can see all access points up until a day ago.
    Following a re-boot of one of our PoE switches two of the 1132 access points failed to re-register with the controller whilst the other two ap's reconnect without issue.
    On the Ap themselves lwapp comes with then goes into cfg mode but fails to pull down the config of the controller and then resets.
    The controller is giving the message for one of the Ap's
    Aug 06 18:03:34.861 spam_lrad.c:2286 LWAPP-3-RD_ERR4: Invalid regulatory domain 802.11bg:-E 802.11a:-E for AP 00:1d:e5:55:df:1a
    Previous message occurred 3 times.
    Aug 06 18:03:34.861 spam_lrad.c:8055 LWAPP-3-RD_ERR7: Invalid country code () for AP 00:1d:e5:55:df:1a
    I have tried resetting both ap's using the mode button at power on but cant figure out what is causing the issue.
    Any help would be appreciated!
    Regards

    This is the response im getting when i add a DNS entry for the lwapp controller into DNS.
    cisco AIR-LAP1131AG-E-K9 (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
    Processor board ID FCZ1213Q1Z8
    PowerPCElvis CPU at 262Mhz, revision number 0x0950
    Last reset from reload
    LWAPP image version 5.1.151.0
    1 FastEthernet interface
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: 00:1E:7A:BE:63:60
    Part Number : 73-8962-12
    PCA Assembly Number : 800-24818-11
    PCA Revision Number : B0
    PCB Serial Number : FOC12112BWJ
    Top Assembly Part Number : 800-29144-02
    Top Assembly Serial Number : FCZ1213Q1Z8
    Top Revision Number : A0
    Product/Model Number : AIR-LAP1131AG-E-K9
    The name for the keys will be: AP001e.7abe.6360.cisco.com
    % The key modulus size is 1024 bits
    % Generating 1024 bit RSA keys, keys will be non-exportable...[OK]
    Press RETURN to get started!
    *Mar 1 00:00:05.344: soap_prepare_new_image_crash: mini ios flash:/c1130-rcvk9w8-mx/c1130-rcvk9w8-mx
    *Mar 1 00:00:05.345: set boothlpr to mini ios
    *Mar 1 00:00:05.697: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
    *Mar 1 00:00:05.904: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 53 messages)
    *Mar 1 00:00:07.990: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
    *Mar 1 00:00:08.992: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
    *Mar 1 00:00:11.955: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(16b)JA, RELEASE SOFTWARE (fc3)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2008 by Cisco Systems, Inc.
    Compiled Mon 07-Jul-08 18:08 by prod_rel_team
    *Mar 1 00:00:11.956: %SNMP-5-COLDSTART: SNMP agent on host AP001e.7abe.6360 is undergoing a cold start
    *Mar 1 00:00:12.001: %SSH-5-ENABLED: SSH 2.0 has been enabled
    *Mar 1 00:00:27.743: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY
    *Mar 1 00:00:27.745: bsnInitRcbSlot: slot 0 has NO radio
    *Mar 1 00:00:27.745: bsnInitRcbSlot: slot 1 has NO radio
    *Mar 1 00:00:27.763: bsnUnlockDevice: not bring radio up: radio 0 is in admin disable state
    *Mar 1 00:00:27.764: bsnUnlockDevice: not bring radio up: radio 1 is in admin disable state
    *Mar 1 00:00:28.272: Logging LWAPP message to 255.255.255.255.
    %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 172.29.255.51, mask 255.255.255.0, hostname AP001e.7abe.6360
    Translating "CISCO-LWAPP-CONTROLLER..********************..local"...domain server (172.29.255.25) [OK]
    %LWAPP-3-CLIENTEVENTLOG: Did not get vendor specific options from DHCP.
    %LWAPP-3-CLIENTEVENTLOG: Did not get log server settings from DHCP.
    %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated
    %LWAPP-3-CLIENTEVENTLOG: Performing DNS resolution for CISCO-LWAPP-CONTROLLER..********************..local
    %LWAPP-3-CLIENTEVENTLOG: Controller address 172.29.255.5 obtained through DNS
    %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
    %LWAPP-5-CHANGED: LWAPP changed state to JOINEncoding the APType as 0
    Encoding the RSSI threshhold as 0
    Encoding the APType as 0
    Encoding the RSSI threshhold as 0
    %LWAPP-5-CHANGED: LWAPP changed state to CFG
    Writing out the event log to nvram...
    %LWAPP-3-CLIENTERRORLOG: Config Request Timer: did not recieve config response (controller - it-wlc-2106)
    %SYS-5-RELOAD: Reload requested by LWAPP CLIENT. Reload Reason: DID NOT GET CONFIG RESPONSE.

  • How to sync AP names from WLC to WCS

    when AP names are updated on a WLC, how to propagate the changes to the WCS? WCS still shows the AP names as MAC addresses instead of user-friendly names that were set on the WLC.

    In 4.2.61 you go under the controller tab on the WCS and select the controllers that you would like to update. Select the drop down for 'Refresh config from controller' Select then select the delete tab on the following screen. This will take all the information from the WLC and move it to the WCS and delete any outdated information on the WCS. Hope this helps.

  • Cannot add WLC 5508 7.2.111.3 to Cisco Prime Infrastructure 2.0

    Though the Cisco Prime Infrastructure Compatibility Matrix list out that 7.2.111.3 is supported for PI 2.0
    I am not able to add the controller to the PI 2.0.
    The Reachability Status always shown "Unknow" and SNMP Status always shown "No response for SNMP Get".
    There is no firewall between the WLC and PI.
    And ping test shows it is reachable.
    If I try to add controller by non-management port (I know it is not work but I want to try the reachability), the Reachability Status shown "Reachable" but the SNMP Status always shown error.
    And if I use some SNMP testing software to test the SNMP port. SNMP can be quoted.
    I have try to lower down the "Maximum VarBinds per Get PDU" but no luck.
    Any thing I can do to troubleshoot the problem?

    Yes, I follow the procedure but it does not work.
    Another update:
    I add another WLC with version 7.0.98.0. It is fine.
    And I setup another new PI 2.0 and new temporary WLC5508 with 7.2.111.3 to test. It work fine also......
    So, I am wondering the existing 7.2 WLC have problem in responsing the SNMP Get. But I dont have any idea to test....
    Do anyone have idea to test the snmp connection between PI and WLC?

  • CANNOT ADD WLC 5508 HA MODE IN PRIME INFRASTRUCTURE 2

    I have two 5508 7.5.102 in HA mode and i am trying to add theme in cisco prime infrastructure 2 but i am taking back unreachable. Controller can ping the prime. I adding the controller using the management ip address of controller. Have anyone meat thise issue ? I also have problem when adding switches in stack mode (WS-C2960S-48TD-L)

    Hello!
    Check, that the service-port of the wlc is not in the same subnet, as Prime ip address

  • Max. number of WLCs per WCS

    Hi,
    I know this is a fairly basic question but I can't find answer in WCS Q&A's etc.
    I'm looking at a deployment where there will be many small sites with only 5 or 6 APs and a 2106 WLC. Each site will be in a different mobility group.
    I know WCS licensing counts APs, but is there a max. number of WLCs?
    Thanks, MH

    Hi Mark,
    The supported number of WLC's per WCS is based on the WCS Platform used :)
    Minimum server requirements
    Cisco WCS High-End Server
    • 3000 lightweight access points, 1250 standalone access points, 750 wireless LAN controllers
    • Two Intel® Xeon Dual Core CPU's; 3.0 GHz, 8 GB RAM, 200 GB HDD
    Cisco WCS Standard Server
    • 2000 lightweight access points, 1000 standalone access points, 150 wireless LAN controllers
    • Intel® Dual Core CPU; 3.2 GHz, 4 GB RAM, 80 GB HDD
    Cisco WCS Low-End Server
    • 500 lightweight access points, 200 standalone access points, 50 wireless LAN controllers
    • Intel® CPU; 3.06 GHz, 2 GB RAM, 30 GB HDD
    CiscoWorks WLSE Models 1130-19 or 1133 running Cisco WCS
    • 1500 lightweight access points, 100 wireless LAN controllers
    • Intel Pentium 4 CPU; 3 GHz, 3 GB RAM, 38 GB HDD
    http://www.cisco.com/en/US/prod/collateral/wireless/ps5755/ps6301/ps6305/product_data_sheet0900aecd802570d0.html
    Hope this helps!
    Rob

  • WLC and WCS conflict

    Hi I am currently using 21 X WLC with N+1 Redundancy and 1X WCS with 1000++ of LAP1020. If had been observed that the antenna type and power TX had been changed with no reason. Is there any settings that may affect with AP customized Tx Power and antenna settings other than using the WCS template to push the configure to the APs instead of the WLC.

    Sorry for jumping in on the question with another question but it seemed the right place.
    I have an AIR-CT5508-25-K9 WLC and +25AP license : L-LIC-CT5508-25A.
    As far as I understand it the WLC should already have a 25AP license installed and with the adder license I should have a count of 50 APs.
    However, after installing the adder license the count is still 25.
    Could you please let me know if it's just something wrong in my reasoning or should a case be opened?
    Thank you,
    Barbara

  • Add WLC to Prime 1.2 trial

    Hi,
    I have installed a trial of Prime Infraestructure 1.2 and I want to add one WLC, but I can not see the menu show in the prime configuration guide: condigure/add controller, does any body knows how to add the WLC?
    thanks for you help.

    Hello,
    The normal procedure is:
    Adding a Wireless LAN Controller
    Step 1 Choose Operate > Device Work  Center.
    Step 2 Click Add. The Add Device  page appears.
    Step 3 In the Add Device page, enter the necessary  parameters.
    Step 4 Click Add.
    For further clarification take a look at the following cisco doc in "working with device configurations"
    http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.2/user/guide/chgdevconfig.html

Maybe you are looking for

  • How to use simple values services for multiple rows ina table

    Hi Frnds... As per my requirment i need to use SVS for multile rows in a table. The coding goes like this for getting single attribute which is directly under root context. objSimpleValueSetCurr = wdContext.getNodeInfo().getAttribute("ctx_attribute")

  • BI 7.01 BEx report/workbok Time_Out Errors

    Hi, Our BEx reports/workbooks are failing with time_out error's. Below are the time_out error details: BEx workbooks are executed through VB Script. Some days they run fine and some days they time_out. The program "CL_RSDRH_HIER_CACHE===========CP" h

  • How could I select more than one file in a dialog?

    Hello NG, is it possible by using a "file path - frontpanel element" to configure the dialog for the possibility of selecting more then one file? The return should be an array. At the moment, I am only able to choose one file or a whole directory. Bu

  • Is ESO workflow mandetory to send ESO documents to other users to validate

    Hi there I was trying to figure out if workflows are mandetory for ESO or ....can a purchaser send a bid or contract/master agreement to another user without workflow? and that user makes uptates to the doc............  i read that a contract can be

  • HR data administration and reporting - restricting access

    Hello All We have a single role for HR data adminsitrators.  There is no distinction on PA, PSA u2013 no further breakdown u2013 everyone gets to see everything and they have access to change everything.  How may we restrict access?  Any help would b