Adobe captivate 5 help file pdf
Under the Help menu, Adobe Captivate Help (F1), the help file does not open, and there is no error message. Does anyone know of another way to access the help file?
Hello,
Help file is totally based on Adobe Air.
So make sure that Adobe Air is installed in your computer.
Assuming that you are running Captivate 5 on windows platform, you can find the Adobe Air folder in
C:\Program Files\Common Files
If you dont find any, you can download Adobe AIR from www.adobe.com
Here is the URL
http://get.adobe.com/air/?promoid=BUIGQ
Or in such case if still you face this issue, jsut send me your e-mail address, i will e-mail you the help pdf file
Hope it helps!!!
Similar Messages
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Can't Access Adobe Captivate Help files
Hi,
I've installed Adobe Captivate 5 and upgraded it to 5.01.624. Addionally, I noticed that I can't access my Help files.I've also noticed that I can't access help from Photoshop CS5 as well. However, I've installed the latest Adobe AIR 2.6. I've checked the Common File folder and I have an Adobe Air folder with a folder labelled Versions and a file labelled sentinel. I'm on Windows 7. Any help would be appreciated.Hello,
Download the Help file for Captivate 5 from here :
http://help.adobe.com/en_US/captivate/cp/using/captivate_5_help.pdf
Thanks
Vikarm -
Hi,
I've published Adobe Captivate swf files and then inserted them into my RoboHelp project. I then synced my RoboHelp project with our website and the videos within online help are not functioning in IE8 or IE9. They are only working in IE11.
Thanks,
JaimieHi there
When a SWF plays in IE, it uses the Flash Player ActiveX control. I'm not 100% sure that different versions of IE would share the install. So if you have one version of IE on your machine, perhaps it either doesn't even have the control added in or it's the wrong version.
One thing I would check in the browsers where the content seems to be missing is to right-click the blank area and see if you coax a Flash pop similar to below:
Then note the version number.
You may find that all that you (or others) need to do is ensure you have at least a specific version of the player/add-in installed.
Cheers... Rick -
Adobe Captivate 4 files in Adobe Captivate 3?
Hi this might seem like a simple question,
Is it possible to open Adobe Captivate 4 files in Adobe Captivate 3?
Thanks guys!Hi Manish
I tend to disagree with this. Think of Microsoft Office products. For example, Microsoft Word. Many folks have been accustomed to having the ability to use a newer version of Word to Save As an older version format which could then be easily edited on a different PC in the older version.
I can see a real use case for this capability with Captivate. Perhaps you have a large organization that has a multitude of Captivate copies. Most are on 3 and they cannot upgrade all PCs at the moment. So they add perhaps three licenses and all they are able to purchase are version 4. Suddenly you have a mismatch!
Something for you developers to consider.
Cheers... Rick
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks -
Can't Open Adobe Captivate 4 File in Captivate 5.5
Hi,
Anything special I should try or be aware of?
Whenever I try to open my 2008 Captivate 4 files in Captivate 5.5, I get the familiar can't-do-that-for-some-reason error message. (The one that suggests the file is already opened, or it was unzipped badly, not enough memory, and so forth.) Since Captivate 5.5 removes the import feature, I can't try that.
So far, I've tried running it with nothing else open on my computer (I have 10 GB of RAM), made sure to empty the cache first, and so forth.
In desperation, I'm also redownloading 4 now and giving that a try, but any other suggestions would be great.Notes for future searchers... here is how I solved this problem.
Short Answer: Open the file in 4, resave it, and it opened in 5.5.
Long Answer:
I downloaded Adobe Captivate 4. Fortunately, I had my license active and registered here on the Adobe site. Installation of Adobe Captivate 4 on Windows 7 was a bit weird... it asked me to reinstall Flash which I already had installed, it insisted that Adobe Captivate was currently open, and so forth. I let it reinstall Flash and I rebooted, and 4 was good to go. I made sure to install Captivate 4 in a custom location, not wanting to overwrite any resources or other things in the Adobe folder for 5.5. Then I opened the old file. It actually performed some kind of update thing when I did this, which leads me to believe that I was formerly working with a less-than-latest version of 4 or maybe even 3! Once it completed, I saved it as a new Adobe Captivate 4 file. Then I was able to open THAT file with Adobe Captivate 5.5, and save a new file again.
For some reason, fonts didn't carry over. So I reset them in all my captions, and then recompiled successfully. -
I am receiving an error message that my Adobe Captivate zip file is not a valid SCORM, AICC or IMS Content Package. This zip file has been published identically to my previous zip files. What am I doing wrong?
First, go back into the CPTX source file and check that LMS reporting is indeed turned on and that it is set to SCORM etc.
If that is OK. Republish and use the Zip option in the Captivate Publish dialog settings to zip the file. Don't zip it yourself.
If your LMS still rejects this zip file, upload to SCORM Cloud and see if it rejects it too. -
Adding an Adobe Captivate 4 file with external links to Moodle
Hi - Does anyone know how to upload an adobe captivate 4 file so external links within the published adobe cp file open when playing in moodle? I have attached a wmv video that does not open. Also I have attached a swf Raptivity file that does not open.
Thanks, SandraThe wvx file is only really a small text file containing something like this code:
<ASX VERSION="3.0">
<ENTRY>
<REF HREF="myvideo.wmv" />
</ENTRY>
</ASX>
It seems to just make Windows Media Player happier when loading wmv file for some reason. I had to resort to using this file at one client site running an IIS web server. You point your link in Captivate at the wvx file, which then loads the video. The wvx file can have quite a lot of other code inside it to do fancy stuff. But that's not essential.
If your question is now answered, please mark it at the top. -
After publishing an adobe captivate 8 file that has a video I got this message when the video slide starts. I'm using Adobe media encoder and it outputs the file as f4v formate and when inserted into the adobe captivate 8 project, I found that I'm still getting the same error message after publishing the project. I'd appreciate if you have any useful suggestions.
Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2036: Load Never Completed. URL: file://C:\Users\User\AppData\Local\Temp\Rar$DIa0.291\haloSkin1_as3_progressive.swf"]
Thanks in advance
Warm ReagrdsAfter publishing an adobe captivate 8 file that has a video I got this message when the video slide starts. I'm using Adobe media encoder and it outputs the file as f4v formate and when inserted into the adobe captivate 8 project, I found that I'm still getting the same error message after publishing the project. I'd appreciate if you have any useful suggestions.
Error #2044: Unhandled skinError:. text=[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2036: Load Never Completed. URL: file://C:\Users\User\AppData\Local\Temp\Rar$DIa0.291\haloSkin1_as3_progressive.swf"]
Thanks in advance
Warm Reagrds -
Adobe Captivate 8 - erstelltes PDF kann auf Ctitrix mit Flashplayer 15 nicht abgesielt werden, warum nicht?
Ich bin ja für jeden Hinweis und Hilfe dankbar - aber was soll ich machen?
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Updating Adobe Community Help files fails every time after starting
Hello,
I e.g. go to «Support Center for Photoshop» from the menu within the app. Adobe Community Help starts up and tells me theres new content, do I want to download that. It seems to start the dl just fine, then reports an error «16882» (if I'm remembering it right).
Why? We have very fast very broadband internet connection and I use a 2011 27" iMac with max Gig RAM installed.
Any hints there would be appreciated.
Thanks!Thanks, Mister Kapoor,
that solved my problem!
All the best to you, sincerely,
Olaf Mueller
Mit freundlichen Grüssen,
Olaf Müller
COMPLOT AG Multimedia Project, Gerberngasse 44, Postfach, 3000 Bern 13
Tel. ++41 31.313 30 33
Fax ++41 31.313 30 39
[email protected]
http://www.complot.ch
THE ULTIMATE PARTNERS
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Am 24.04.2012 um 12:30 schrieb Arpit Kapoor:
Re: Updating Adobe Community Help files fails every time after starting
created by Arpit Kapoor in Downloading, Installing, Setting Up - View the full discussion
Seems Adobe Air or Cummunity help has gone cprrupt. Lets follow the below suggestions:
Step 1: Uninstall adobe air from Utilities and re-install the latest adobe AIR from "http://get.adobe.com/air/otherversions/"
Step 2: Follow "http://kb2.adobe.com/cps/842/cpsid_84215.html" and re-install the Community Help Air application.
Step 3: Restart the machine and launch adobe Community Help and try to install all the updates and check if it works fine.
Hope that Helps!.
Arpit
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i m new to adobe captivate4 using first time... i need to insert a swf movie into adobe captivate 4 and have to generate scorm file for my elearning project... i am able to insert swf files... i inserted 10 swf file in 10 different file the problem here is... When i look preview in Brower it comes in right way it means all slides running one after another but when i happen to see preview in "project" when the first slide runs all other slides also start running.. for example first slide runs for 10s actual(20s movie) when i select second slide 10sec of movie already passed (it should start from first).. Its giving me great trouble to to finish my project... plz help me with solution to finish my project.........
Thanks in advancePlease repost in the Captivate.
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Adobe Captivate / External Files of integrated SWF
I have an Captivate File that contains an SWF, that loads an external XML File. The SWF works perfect / AS3 and the files are in the correct folder.
However, Captivate does not link to the relative path, that is given by the swf, but to a very strange temporary path in my documents.../local.../temp...:
Error #2044: ioError unverarbeitet. text=Error #2032: Stream-Fehler. URL: file:///C|/DOKUME%7E1/cpe/LOKALE%7E1/Temp/cp4Temp/%7ECa292/config.xml
at test_xml()
This is somewhat spectacular, since I didn't thought that captivate could top the main bug of not providing right-click opportunities on local machines without setting a trusted path (this file goes to customers...).
Whatever: I would be very thankful if someone would provide me with a solution for this bug, since I'm running towards a deadline and captivate confuses me with ridicoulous errors on problems that I would have never imagined of.Hi again
All of it boils down to security. Thanks hackers! NOT!!!
Basically, if you will be deploying on CD-ROM, you need to trick Flash into thinking it is running from a server. This is easily overcome by using a freeware application called Server2Go.
Additionally, you need to ensure that the latest patch has been applied to Captivate, as it resolves some linking issues.
The process below should work to install Server2Go on CD-ROM
Download the Server2Go software from http://www.server2go-web.de/download/download.html
Choose the Micro package
This should result in receiving a zip file named distribute_apache1.3_micro.zip
Unzip the contents of the zip file to the root of your hard drive ( C:\ )
This should create a folder named distribute_apache1.3_micro
Open this folder and delete the following files and folders inside:
Files:
splash.bmp
logo.ico
readme.txt
Folders:
dlls
dbdir
cgi-bin
Open the htdocs folder and delete all files and folders inside.
Copy all of your Captivate output files to the htdocs folder
Rename the HTML page Captivate created to index.htm
Copy the contents of the distribute_apache1.3_micro folder to the CD-ROM and test!
Hopefully this helps! Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks -
Opening Adobe Captivate 3 files in Captivate 2
Hi All,
Question which I'm really hoping you can help me out with.
We have a fully registered user working with Captivate 1 full
time. She recently liaised with an employee and told him to record
some training which she would then work with. He has gone and
downloaded the Captivate 3 trial and recorded absolutely tons of
stuff which took hours and hours.
She has tried to open this with Captivate 1 to no avail
(predictably) but we have the licence for Captivate 2 which she is
upgrading to tomorrow so I was hoping it may be possible to open
the Captivate 3 files in Captivate 2 ableit with any specific
Captivate 3 features disabled? She hasnt got 2 installed yet so I'm
pre-emptively asking as it's fairly critical to our timeline.
If this is not immediatley workable does anyone have a
workaround which can enable opening the files?
Many, many thanks for any help you can provide.David's link to the Feature Request form is a great idea.
I'll jump in here just long enough to ruin your day, "Ruler2B" ...
you are cooked, period!
The only way you are going to be able to use those Captivate
3 generated files at all is to buy Captivate 3. They will not work
in (convert to) either Captivate 1 or 2, and after 30 days, the
"trial period" for Captivate 3 will expire and even the previously
published output will no longer work, either. But if you buy a
license of version 3, you can re-open the projects, then go to the
Preferences dialog to change the expiration date, and re-publish
them ... all will then be okay again.
Bottom line: Buy Captivate 3 license, or throw away all that
work ... there are no other options.
And please keep in mind that I am not "Adobe", just a user
like yourself, so it gives me no pleasure at all to point this out.
Please don't shoot the messenger ...
David -
I completely agree that there should be at least
some compatibility (like a "Save As ..." option) for
later-to-earlier version, such as with MS "Word"; "Word 97" can
open "Word 2003" documents, though some features may not be
available, and that's the way it should be. I imagine the reason
there is no option like that has to do entirely with the Marketing
and Sales departments - and that's just sad ... -
Is there any other way to get Adobe Captivate help?
Hi guys,
is there any other way to get Adobe Captivate specific help? I've posted a question twice with no help, it's very specific, so no one here might actually know the solution. I'm wondering though, since the chat is obviously not for Captivate users with product or service questions.
Is there a tech team I can somehow contact? We really need an answer to the problem.
Thanks,
Nat
P.S. I'll post the problem again here:
We publish mp4 training videos as HTML5 content and have the problem that we need to restrict the player to only play/pause.
Adobe Captivate 7 works fantastic for us on almost all devices, many Androids, many browsers, and even on iPad. Captivate, after adding the video as a multi-slide video to one slide and publishing it as HTML5 content, only lets the student play and pause the video - just what we need.
But then we test it on iPhone and the iPhone's internal quicktime player recognizes the mp4 video and kicks in, gives the student all the functions they want, totally overrides the HTML5 published Captivate restricted playback options.
Is there ANY way we can get around that? Any function or box we haven't checked before publishing the HTML5 content?
We would even be happy, if the video wouldn't play on iPhone - just as long as they can't use it to fast forward to the end of the video.
Does anyone here know how to bypass the internal iPhone 5 player?
Thanks,
NatBy the way, I have updated to the newest Captivate 7 version and am using iOS version 7.0.4.
Again, it's fine on iPad, but not on iPhone 5. -
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Hello, I am doing elearning courses with Adobe Captivate 6. Don't get me wrong, I love Adobe Products. But there is a love and hate retationship with Adobe Captivate.
I am using the new HTML5 option when I publish a class, but the HTML folder is too big for mobile devices.
I did noticed that it exports all of my images as .PNGs, while I was saving my original images as low res .jpgs.
Is there a way I can export my HTML5 documents as .jpgs instead of .pngs? (Of course all of the static images as jpgs and animations, text with no backgrouns as pngs)
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