Adobe Captivate has stopped working -- BEX64 error

After completely maxing out my hard drive (ouch!) while running Adobe Captivate 7, I am no longer able to launch Captivate. I receive the following error message:
Adobe Captivate has stopped working.
Problem signature:
Problem Event Name: BEX64
Application Name: AdobeCaptivate.exe
Application Version: 7.0.0.118
Application Timestamp: 519d038f
Fault Module Name: StackHash_3cec
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 000003000237eb00
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 3cec
Additional Information 2: 3cecc7693f9548e87185b6eda2193327
Additional Information 3: fd5e
Additional Information 4: fd5e2a298ce915acddbba99e635c524b
I've seen a few threads on this Problem Event Name, but the fixes don't appear to work in this case. Perhaps because of what triggered this error?

Contacted Adobe Support. This was an easy fix for Mayank.
He navigated to Users\Venderley\AppData\Local\Adobe. There he found the Captivate 7.0 folder and renamed it "Captivate 7.0_old"
Did the same Users\Venderley\AppData\Roaming\Adobe\Captivate 7.0.
Then ran Captivate on my laptop as an administrator.
Captivate reset all my preferences, and now launches.
Hope the this helps anyone else who comes up with a similar issue.

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Hi Team,
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Can you try recreating the Preferences of Captivate 6, then launch Captivate 6.
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Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 6 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 6 folder
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"Adobe Captivate has stopped working"

In April I download, paid and installed Captivate 3. The next
five month I used Captivate, and most function worked as expected.
The last month I have not used Captivate.
Today I needed to do some work for a client - and suddenly
Captivate is unable to start. I just get the message: "Adobe
Captivate has stopped working. A problem caused the program to stop
working correctly. (...)". No splash screen.
OBS: This is NOT the "Licensing for this product has stopped
working" case.
I have tried
* to re-downoad and repair the installation
* to go through all services and check that all relevant
services are running.
* following the instructions found in
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401528
* searched for more solutions
The only changes in my PC's configuration are the Windows
automatic updates - and possibly a Flash update.
Working environment: Vista Business english w. all updates
incl. SP1 on a Dell Precision M90.
A solution is urgently needed!
In the meantime I have to use Camtasia Studio!
Bent

It may or may not have anything to do with your problem , but
make sure that your user access control in Vista is disabled. I
can't remember what the exact message was when I had a similar
issue, but a clue would be a little vista shield on your shortcut.
There is a thread that suggests going into the program file and
starting from there, which worked until I figured out the UAC had
been changed by my security program. I tried all of the things that
you tried to no avail. There is a related thread somewhere in the
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What is the Exact version of Captivate you are using (Go to Help > About Adobe Captivate) ?
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Thanks Pat. I was able to resolve the problem.
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Adobe Captivate has stopped working -- BEX64 error

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