Adobe CC email comms

I'm the main account holder for our CC Team. I receive email comms re CC news / events / updates but the rest of the team don't. How can I subscribe all team members to these comms?

I recommend flattening the file with the hidden information or deleting the hidden layer before sending. Otherwise, someone can unhide the layers you do not want them to see.

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Why is CS6 not in my Account after Adobe upgrade email

I purchased Adobe CS6 under the cs 5.5 upgrade program. Adobe was slow to respond to my upgrade request and a case number was opened. On May 30 I received an email from the Adobe store stating that I should log into my account using my Adobe ID and locate my order under the My Orders page. It states that after I download CS6 my serial number will appear. Several days latter I received notification that my case was closed. CS6 still does not appear in my account as stated in the email. It has been 30 days waiting for Adobe to comply with the email to me but Adobe has done nothing. I would like to get the CS6 software that I purchased. How do I get Adobe to complete the terms of the purchase as outlined in the Adobe Store email to me?

Thanks for the response. I created another case number and was provided an alternative download location to access the serial number and file. All seems to be ok now. The Adobe Customer Service Rep stated the problem that I was having accessing the upgraded CS6 via download was a "known" problem. It seems to me that getting the software to people who buy it should be the first thing that Adobe would get right rather than providing incorrect download instructions to customers attempting to download the software. Excusing the problems caused for the customer as a "known problem" is really unacceptable for so basic a function; especially since this upgrade program from CS5.5 started over 2 1/2 months ago.

Adobe id email versus a created email for forms central use

so I have my main adobe id (email address) and purchased my own forms central subscription using it. I then had my customer purchase their own forms central account with thier own user id (email address). THEN I actually created a unique email address on my own computer for my customer so that their form confirmations would go there instead of mixing into my personal email. HOWEVER -- the forms are not functioning properly when using that created email address as a form creator id. The forms can be built and saved and all the settings are set correctly. Responses are functioning and going through to the forms central database, and I GET THE EMAIL CONFIRMATIONS onthe created email, BUT the collaborator is not getting them at her address, despite the settings showing they are showing to be routed there. What is up? The ONLY thing that has changed from my first test forms (in which all notifications went properly where they needed to go) to my now malfunctioning notifications is the author email (not my "real" adobe id, but the email address I created for the author purpose). Can y ou help?

Can you please share the form with me ([email protected]) so we can investigate the issue.
Thank you,
Roman

Can I change my adobe ID email?

can I change my adobe ID email?

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-email address https://forums.adobe.com/thread/1446019

Adobe Send emails being rejected by optonline

Optonline.net is considering my adobe send emails as spam and not delivering them. I called optonline but they keep asking me for the email script that gets returned to me when the bounce back occurs. I do not have the bounce back script because Adobe Send does not forward these scripts back to me.
WHAT DO I DO?

Hi m106191
As a workaround, You can send a copy to yourself as well and then copy the link from the email and send that link through another email.
Using that link people would be able to download what you're trying to send.

Email Commit notifications

email Commit notifications
have they stopped?
or is it just me
if the messages haved moved can you tell me where too.
I use commit monitor so I can see there have been plenty of updates. Just miss having the email notifications.
cheers
and happy Easter
glenn
tinylion

An update on this. The commit notices are coming through, but the log messages are being cut out because our email uses multiple dashes to separate areas out. Well it turns out that the forum software uses those dashes as a clue from emails that it's reached the beginning of a reply or something, and since it wants to save space, it stops parsing. Oops! We're gonna look to see if we can update the commit message to not run into this, but it may take a little while.
Matt

Adobe SVN email format change

All,
We will be making a change to the way the subject line will read in the emails that are received from the Adobe Open Source Subversion commits. The hope is for the new format to avoid any further confusion, alarm and in some cases screw-ups. The change
should also aid in making email rules easier to define. The new subject line will be prefixed as follows:
[ svn:PRODUCT ABBREVIATION-BRANCH NAME ] REVISION NUMBER: THE SUBJECT LINE
Product Abbreviations:
BlazeDS – bz
Flex – fx
Subject line example:
For a commit to Flex in the trunk: [svn:fx-trunk] 9999: fixed some stuff
If you have your email rules setup to look for “[svn]” in the subject, I apologize for having you to recreate your email rules, but we think this change will make managing SVN mail better in the future.
This change will be taking place immediately.
Thanks,
Jim Murphy
Flex Release Engineer

This is great. It will totally help clear up what commits happen in flex trunk vs the i10/11 branches.
Great solution!

How do I stop being bombarded with questions from Adobe via email

I tried to access adobe reader forum this after noon but failed, I changed my password and for the last half hour or so I have received members questions via my email.How can I stop this.

Change the email preferences in your account.

Problem with Adobe Send Email functionality

I have come across an issue in Adobe Reader 9 where if a PDF doucment loads with an IE frame, and you click the 'Send Email' button, the subject line is blank.
Example URL: http://sc.openoffice.org/excelfileformat.pdf
On clicking the Send Email button -> Send Copy
Does anyone know a workaround to get the subject line populated?
In addition, with previous versions of Abode (6,7,8) the subject line defaults to the name of the PDF instead of the PDF title? Is there a way of changing this?
Any help would be most appreciated.

I'm sorry to hear that you're having a problem with sending your files through Adobe Send. Can you provide more details?
What type of file are you sending?
When you download the file yourself, is it blank?
Are all recipients having the same problem?
Do the recipients get a Preview of the file?
Are they seeing the blank document as a Preview as well as after downloading?
Would it be possible for you to send the file to me through Adobe Send? I will provide you with my email address in a Private Message.

Adobe PDF email problem

Hello all, I use "Scansoft" to create pdf's of excell sheets, I then just click on email to create an email to send using "Thunderbird"
I've used this method without fail over the last few years. The problem I now have is as I click on email after creating the PDF an error message from "Adobe" pops up stating "an error occurred while sending mail. What would normally happen after hitting the email icon is a new email compose sheet would pop up with the PDF attached ready for me to add the email address it is to go to. I spent a frustrating hour and 20 minutes yesterday on the phone to the Adobe help line without success.
I'm using windows XP
Please help, Geoff.

I am not sure about some of the recent changes in email with AA9, but prior versions of Acrobat send mail to the default MAPI client. If you do not have a current MAPI client, then the email option will fail. Check the manual for further details.
Here is a short statement from the AA5 manual:
"E-mailing documents from Acrobat
You can send an e-mail message from Acrobat with a PDF document as an attachment. In Windows, Acrobat uses the Messaging Application Program Interface (MAPI) to communicate with your e-mail application. Most e-mail applications come with a MAPI server to handle this interface. Before you begin, make sure that your e-mail application is working outside Acrobat, and set it up to use its MAPI server.When you choose the Send Mail command in Acrobat, the MAPI server opens a new outgoing message with the current PDF document attached. For information on running the MAPI server and on setting options that affect the attached PDF document, see the documentation that came with your e-mail application."
Check your manual for similar information. It should be listed in the index.

Why can't i open an adobe file emailed as a zip file

My bank emailed me an important adobe file as a zip and I keep getting an error message not an adobe format or not encoded properly. How do I open the zip file?

Hi ferretlady,
As you mentioned that you have zip file that contains Adobe files, you need to unzip the file first and then you will be able to open the Adobe files. For information on how to unzip, please refer to the links below:
For Windows 8 Operating System: Zip and unzip files - Windows Help
For Windows 7 and Vista Operating System: Compress and uncompress files (zip files) - Windows Help
For Windows XP: Microsoft Corporation

Adobe LC: Email Script.

Hi,
Someone could pls help me on below requirement:
When the user clicks on the email button the PDF file should attach to the oulook email and following property/option should enable/check in the outlook.
Options->Security Settings->Encrypt message contents and attachents
Written following script on button click event.
var myDoc = event.target;
var address = "";
var subject = "",
myDoc.mailDoc({
bEmpty: true,
cTo: address,
cSubject: subject,
csubmîtAs: "PDF"
Additinally i have followed below link aswell to meet the requirement but still the option is not check.
http://www.experts-exchange.com/Web_Development/Document_Imaging/Adobe_Acrobat/Q_26658652. html
I have attached screen shot for reference.
Thanks in advance
Jay

Hi Radzmar,
Thank you for providing the link.
We have tried writing the macro in MS word and its working fine by default the above shown setting is enabled.
Can we write similar kind in Adobe LC ?
Pls find the macro attached.
Thank you,
Jayakar

Adobe forms - Email and fax

Hi,
Does anyone have any idea about how a adobe form(tcode-SFP) can be sent through email and fax?
I have created an interest form and have to send it accross to the customer maintained in the customer master when i run transaction code FINT.
Help will be highly appreciated.
Regards,
Rasika
Moderator Message: There is a seperate forum for Adobe Interactive Forms. Please post your question there.
Edited by: kishan P on Nov 2, 2010 11:26 AM

Hi,
Thanks for reply
The link u mentioned utilises Objects.. but can we send internet mail using this?
As we cannot change RECIPIENT TYPE in this case in the object.
I used this format in the program but the attachment is going to EXpress inbox. and goes to my SAP Inbox instead of Email .
So what changes we need to do for this.
Alternatively, can we use FM 'SO_NEW_DOCUMENT_ATT_SEND_API1' for this purpose?
Edited by: Rohit Pareek on Feb 3, 2009 3:36 PM

Is the Adobe ID (email) case-sensitive?

I recently borrowed a book from my library, downloaded it with Adobe Digital Editions (and was able to open it on the PC) and transferred it to my (Adobe authorized) Kobo Mini reader. Unfortunately the reader refused to open the book because “it is not currently authorized for use with your Adobe ID”. I reset the reader, signed in with my Kobo account, authorized it again with Adobe Digital Editions, but got the same error.
I use one and the same email address as my account ID for Adobe and Kobo but noticed that the one for Kobo is spelled with lowercase letters while the one for Adobe has its first letter capitalized. Is this a problem?
I tried changing my Adobe ID to lowercase on the Abobe's website but got error “That Adobe ID is not available. Please try another address.”
This is the first DRM book I am trying to access on my Kobo.
Thank you.

I don't think that the Kobo account is relevant at all.
Also, email address capitalization is usually ignored; though maybe there is some bit of ADE (Adobe Digital Editions) or the Kobo that does not ignore it.
When you say my (Adobe authorized) Kobo Mini reader I assume you mean that you authorized it using 'Authorize Device' from ADE?
It might be worth trying ADE1.7.2, though I am not at all sure it will help.
ADE 2.0 has some peculiar bugs: for example it won't work at all with most Sony eReaders for reading library books.
Yours is clearly a little better than that, in that it works enough to get the book to the eReader, which is why I am a little pessimistic.
However, using 1.7.2 has proved a success for many different issues with 2.0 on this forum, so worth a go.
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
Some people have found ADE trying to upgrade automatically.
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library.

Adobe Form Email Issue

I have created an Adobe form that has 4 Submit buttons:
mailto:[email protected]?subject=adobe form
(each button is different, of course)
Anyways, when you click on any of the buttons, a box appears to Select Email Client:
Option 1: Desktop Email Application (Choose this option if you currently use an email application such as Microsoft Outlook Express, Microsoft Outlook, Eudora, or Mail.)
Option 2: Internet Email (Choose this option if you currently use an Internet email service such as Yahoo or Microsoft Hotmail. You will then need to save your form and return it manually to [email protected] using your Internet email service.)
I work for a company who utilizes Microsoft Outlook, so I choose Option 1 and click OK and nothing happens. I have used this type of button and form before and the button worked properly - opened a new message in Outlook with the To field and the subject field prepopulated with the information set during design of the form and the form attached as a PDF.
Any suggestions on what I could do next or try to correct this issue because I am not the only one having this problem and the whole company I work for uses this form and it needs to be fixed soon!?!?
Thanks!!!

This has very little to do with Acrobat and very much to do with how email is activated
This is discussed OFTEN over on the Dreamweaver forum, where people make an HTML form with an email submit button... and are not happy when anyone who does not use the right kind of email program is not able to use the form... such as any of the "free" email clients like Yahoo
The usual solution over there (I don't have details, the only user submission form I work with is in a controlled company environment, where everyone MUST use the approved email client) is to set up a server based solution with your own software on the server, so clicking the submit button activates YOUR software, not whatever is on the user's computer

Adobe CC email comms

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