Adobe Connect recording / playback problems

Hello
we use a Adobe Connect 9.2 Server and have problems with our Recordings. The Recordings show the Right Runtime in Adobe Connect Administration. But if we Playback the Recording, it is much longer than the Orginal. The Reason is, that the Recordning freezes a serveral Times und serval Seconds or minutes. So thats why the Recording is longer than it is really is. So have anyone these Problems, or how could we resolves these Problems. It works last year, but since 6 months we got these Problem. Hopefully someone can help us.
best regards

Sorry, this is not an answer but...
I have a couple of clients with similar issues.  We have a hosted licence (on Adobe servers).  Client has have Flash 10.3 and IE 10 but seemingly since the upgrade to Connect 9.0 they are struggling to watch some recordings. They freeze very early on or start just as a black screen and no more or revert to the start after a few seconds.  Older recordings made with 7.5 or 8 are ok. 
Bizarre, but a real pain and likely to mean they stop being a client as we cannot offer the recordings.
It would be great if someone could help with this...

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