Adobe Illustrator Won't Open

I installed Adobe Illustrator CS4 and it won't open. I tried deleting all the Adobe preference files and it still didn't work. I even uninstalled and reinstalled the program and it still didn't work. Any ideas?
MacBook (Late 2008)
2.4 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
320 GB HDD
Mac OS X 10.5.5 (9F2533)

Alexsander,
You may (also) try in the Illustrator Macintosh Forum.

Similar Messages

  • Adobe Illustrator won't open after install.

    I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
    Here's errors in the log:
    [ERROR] |  | OOBE | DE |  |  |  | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
    05/25/14 17:36:57:166 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
    05/25/14 17:36:57:166 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
    05/25/14 17:36:57:166 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
    05/25/14 17:36:57:181 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
    05/25/14 17:36:57:192 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
    05/25/14 17:36:57:193 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
    05/25/14 17:36:57:194 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
    05/25/14 17:36:57:194 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
    05/25/14 17:36:57:195 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
    05/25/14 17:36:57:196 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
    05/25/14 17:36:57:323 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
    05/25/14 17:36:57:325 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
    05/25/14 17:36:57:325 | [ERROR] |  | OOBE | DE |  |  |  | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
    05/25/14 18:24:43:611 | [ERROR] |  | OOBE | DE |  |  |  | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
    05/25/14 18:24:43:611 | [ERROR] |  | OOBE | DE |  |  |  | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
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    miss,
    This may be one for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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  • My illustrator won't open after I install

    my illustrator won't open after I install

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    Process:               Adobe Illustrator [38432]
    Path:                  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:            com.adobe.illustrator
    Version:               ???
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Illustrator [38432]
    User ID:               502
    Date/Time:             2015-05-03 20:25:03.149 +1000
    OS Version:            Mac OS X 10.10.2 (14C1514)
    Report Version:        11
    Anonymous UUID:        2DD1AC39-8EE9-C29F-C217-E4A3C64FEAA0
    Time Awake Since Boot: 650000 seconds
    Crashed Thread:        0
    Exception Type:        EXC_BREAKPOINT (SIGTRAP)
    Exception Codes:       0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
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      Symbol not found: __ZTIN7dvacore6config13dva_exceptionE
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      Expected in: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvacore.framework/Versions/A/dvacore
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           0x10189d000 -        0x1025e2ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x1025f6000 -        0x10262fff7 +com.adobe.pip (7.2.1.3399) <9E80366E-2A40-34CA-AAE3-2CA50F5F8505> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
           0x102639000 -        0x1026c5fff +com.adobe.headlights.LogSessionFramework (7.2.1.3399) <4D4A32E1-2B7F-34AC-A310-B842CABE6080> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x10270c000 -        0x10270ffff +com.adobe.AdobeCrashReporter (7.0 - 7.1.3) <68EAA7D6-B3A5-3765-BB50-E8E64E1B32EF> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x102716000 -        0x102765fff +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.446) <B600176B-0558-3CE5-9644-0072DFDD9F26> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
           0x102788000 -        0x1027dbfff +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.446) <7C18051A-038F-3BB1-996C-A9C3AAF0ABBC> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
           0x102804000 -        0x102804fff +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.446) <C2DFE2A7-7D6B-3F32-BE5E-F26F8C5AD538> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
           0x102809000 -        0x102950fff +com.adobe.ACE (AdobeACE 2.20.02.33308 - 2.20.02.33308) <27B6B519-61DD-30FB-94C8-2D7E5AC327B1> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
           0x102964000 -        0x102f37ff7 +com.adobe.AGM (AdobeAGM 4.30.41.1 - 4.30.33.32588) <8DEF0A24-D5CD-33E3-97DC-DEFCC4B67B6F> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
           0x102fd5000 -        0x103012ff7 +com.adobe.ARE (AdobeARE 1.5.02.32588 - 1.5.02.33308) <04A0C255-9BB7-31E9-8829-A58A68DD5CBC> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
           0x10301a000 -        0x103118ff7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.33078 - 3.8.0.33078) <7B210F6B-B3F2-3D10-97A8-7B104F068779> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
           0x1031c5000 -        0x1031e2fff +com.adobe.BIB (AdobeBIB 1.2.03.33308 - 1.2.03.33308) <56FC86F3-E5FC-3A4D-A8CF-4BB1BBA68753> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
           0x1031ea000 -        0x103211ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <C21D264F-9A78-3E52-9E0F-3044E78A24B0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
           0x103219000 -        0x10353eff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.33308 - 5.15.00.33308) <07952676-1A11-3AA6-991D-04460EFBA92E> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
           0x103586000 -        0x103998fff +com.adobe.MPS (AdobeMPS 5.8.1.33340 - 5.8.1.32565) <A7808EF8-5C1E-32EE-ACB5-2558AB1EF998> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
           0x103a12000 -        0x105be1fe7 +com.adobe.psl (AdobePSL 14.0.0.32504 - 14.0.0.32504) <23C5B14D-27F0-37E6-B0CD-4CA22F149998> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
           0x105fc9000 -        0x10607dfff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 14 - 79.156821) <02275E92-9933-37D7-94DD-95AECE4516E0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
           0x106129000 -        0x106248fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 118 - 79.156821) <EA926212-514D-3061-AAD5-00DACC2967F6> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
           0x1062fc000 -        0x1063a6fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
           0x1063ce000 -        0x10650efe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
           0x10658e000 -        0x106690fef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
           0x1066d9000 -        0x106808fff +com.winsoft.wrservices (WRServices 8.0.0 - 8.0.0) <3DDC40D0-BC6F-3758-B00A-E102E80D4F5F> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
           0x106866000 -        0x1069c0fff +com.adobe.linguistic.LinguisticManager (8.0.0 - 20256) <65F0E23D-218B-3365-890E-249E085586B0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
           0x106a0e000 -        0x106a16ff7 +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <950C0C61-98D6-3666-BF7C-F317B8F515B0> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
           0x106a20000 -        0x106a44ff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.33078 - 3.8.0.33078) <B7D04EEF-4B31-35C3-A882-D81550B9D565> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
           0x106a68000 -        0x106b26fff +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.32401) <98E48A52-A6EB-309D-B668-EE951E67823F> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
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        0x7fff92835000 -     0x7fff92842ff7  libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
        0x7fff92843000 -     0x7fff92851ff7  com.apple.opengl (11.1.1 - 11.1.1) <F79F5FFF-372E-329E-81FB-EE9BD6A2A7A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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