Adobe maintenance and support contract renewal

I'm not sure if this is the correct forum, but i have no idea where else to ask for help. I received an email from adobe that our maintenance and support will expire in 90 days and if we haven't been contacted by adobe we should contact them. So I've been calling and emailing all sorts of numbers and emails for a week now and no one is able to tell me what's going on/how much it cots/who to contact.
I have emailed [email protected] 2 weeks ago and never got a reply.
any help is much appreciated

Hi Deb,
I would suggest calling the Customer Service department; you can get the info from the following link:
[http://www.businessobjects.com/company/contact_us/]
Call either the Canadian or USA number. If they can't help you directly, they should be able to tell you who you need to contact to resolve your issue.
You can call on CIC numbers they would be able assist you in creating an Incident.
Americas : 1 866 8907686 (toll-free)
support.bosapamerica@ sap.com (Remove the space)
APJ: 1800 613459 (toll-free)
support.bosapasia@ sap.com
EMEA: 08081012181 (toll-free)
support.bosapemea@ sap.com
Hope this helps!!
Regards,
Shweta

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