Adobe not staying on default printer

I have my default printer in Windows set and when I got to a pdf file to print it keeps defaulting to a printer that is not set as my default printer. In addition, when I try to select the default printer it automatically goes back to the other device. Has anyone had this issue before??

Hi Yodalsy,
I will recommend you to follow the below steps :-
1 ) Uninstall Adobe Reader ,run the cleaning tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
2 ) Restart your computer.
3 ) Re-install Adobe Reader Adobe Acrobat Reader DC Install for all versions
Let me know if the issue persist.
Regards,
Aadesh

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j,
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This question was solved.
View Solution.

Hi @darshan9 ,
I see that you are experiencing issues setting the default printer for users and you are unable to print over the network.
I would be happy to help you.
Do you mean individual computers setup with the printer over the network users or one computer with multiple users?
Do you have Admin Rights on the computer to make changes?
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. http://www.hp.com/go/tools>Using HP Diagnostic Tools for HP Printers in Windows.
I would suggest you to check if you have a different user account or from an administration account.
I would also suggest you to create a new user account and check if you are able to set the printer as default.
Create a user account. Create a user account.
If you are still having issues run the Fixit Tool. Diagnose and fix printer and printing problems automatically.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Repost:
I have over 50 users with Adobe Reader 9.3.3 installed. Every morning someone calls and says Adobe Reader reported that there are no printers installed on their system. When I check their PC I find that the default printer setting has been removed and there is no default printer set. Once reset they have no problems with the printers or their other applications. This only happens when trying to print a PDF.
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This is a strange issue indeed.!!!
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Check out TID 7014808 for more info. FYI the listed workaround didn't work
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Jim
"KeN Etter" wrote in message
news:[email protected]..
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I seem to be getting some quirky reactions to my printer policy. I
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