After 11.0.10 update Save as gives the error "there was a problem reading this document (21)"
We have some PDF reports that are generated from Microsoft Dynamcs AX.
When we try to "Save as" we get an error.
The client PCs that have Reader 11.0.08 do not have any problems.
The PCs that have Reader 11.0.10 give the following messages on save as:
"The document could not be saved. There was a problem reading this document (21)"
when I click OK to that error I get "Out of memory error"
I read that holding down CTRL when clicking OK would give additional information, and it told me this: "This direct object already has a container"
No older versions of Reader have had any problems with these same PDF files.
Yes, we have it on multiple documents. As mentioned, they are reports that are generated from Microsoft Dynamcs AX. I have found out that not all reports get the error. PDFs from Office or Autodesk AutoCAD do not get the error.
These are the errors it displays:
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When I try to save a PDF, I get the message "The document could not be saved. There was a problem reading this document (14)."
I receive no other information that helps me debug what the problem is. The PDF is filled with editing comments.MobileMe was terminated on that date and you cannot access your iDisk using the Finder. You should sign out in System Preferences>MobileMe to prevent error messages - it's best to turn of any iDisk or other syncing first.
There is currently a 'limited' grace period during which you can download files from your iDisk and Gallery, and migrate to iCloud if you haven't already done so. Go to http://me.com and follow the links there. We do not know how long this facility will continue to be available. -
Our IBM Unix system uses a program called VSIFax (Esker) to create PDF documents such as invoices. Users that have updated to Acrobat version 11.0.10 can open the PDF but then when trying to save the document the get a message "This document could not be saved. There was a problem reading this document (21)." The problem is only occuring with updated version 11.0.10 (11.0.9 works fine).
More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - Multilingual (MUI) installer AdbeRdrUpd11007_MUI.msp
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HelloThank's for your helpsI hope this document is helpfulBest Regards,
Date: Sun, 22 Jun 2014 17:10:17 -0700
From: [email protected]
To: [email protected]
Subject: when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
created by Anoop9178 in Adobe Reader - View the full discussion
Hi,
Would it be possible for you to share the document?
Regards,
Anoop
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6485431#6485431
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Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ?
if you can help me thank's
[email address removed by host]thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
Can anyone help me?
Same error here - started a couple of weeks ago.
Surely Apple are able to help fix this, it's driving me nuts!
I've deleted Adobe reader and re-installed to no avail.
Files display correcly in Safari but not in Adobe or Preview.
Very frustrating.
Cheers. -
There was a problem reading this document (118) after sleep
Adobe reader X 10.1.8.24, windows 7 64 bit
I have a lot of pdf documents located on a remote windows share and everytime I put my computer to sleep and wake it up I get problems reading pdf documents that result in this error:
There was a problem reading this document (118)
Then I have to close ALL pdf documents and re-open them to be able to read them again.
This has happened for a long time now, with multiple reader versions and it really starts to bother me. Other applications just pick up the remote files where I left them before putting the pc to sleep. The reader should be able to retry getting the data from the remote share.
Where do I report this bug?
Jur.Sorry, I do not quite understand what your problem is:
you have a problem with signing in to the ExportPDF service ?
you have a problem opening PDF files ? If so, are these local or online documents?
P.S. Reader XI and earlier will no longer support Document Cloud PDF services as of May 20; see https://forums.adobe.com/docs/DOC-5891 -
Cannot save file. Get error message, "This document could not be saved. There was a problem reading this document (8)". What does this mean and how do I fix it? The file opens normally, so how is there a problem reading this document?
Hi MarkStabler,
It appears that your document gets corrupted, try printing the file through Adobe PDF printer and then check the issue.
Regards,
Anoop -
I have just reinstalled Adobe Acrobat X1 and I can't save any PDF's that are emailed to me. I just get "This document could not be saves. There is a problem reading this document (21)" and then when I click OK i get "insufficient data for image" Help!
More information about this issue can be found here:
https://forums.adobe.com/thread/1672655
A "quick" fix that worked for me was to uninstall Adobe... then download the base install for Adobe Reader 11.0.
Then download each of the individual updates and run them sequentially.
I've installed back up to the last security update which is version 08 and have been able to do normal Save As operations.
You will have to disable automatic updates in order to stay at version 08 until Adobe resolves this issue in a later release.
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
Adobe Reader 11.0 - Multilingual (MUI) installer AdbeRdr11000_mui_Std
Adobe Reader 11.0.01 update - Multilingual (MUI) installer AdbeRdrUpd11001_MUI.msp
Adobe Reader 11.0.02 update - All languages AdbeRdrSecUpd11002.msp
Adobe Reader 11.0.03 update - Multilingual (MUI) installer AdbeRdrUpd11003_MUI.msp
Adobe Reader 11.0.04 update - Multilingual (MUI) installer AdbeRdrUpd11004_MUI.msp
Adobe Reader 11.0.05 security update - All languages AdbeRdrSecUpd11005.msp
Adobe Reader 11.0.06 update - Multilingual (MUI) installer AdbeRdrUpd11006_MUI.msp
Adobe Reader 11.0.07 update - Multilingual (MUI) installer AdbeRdrUpd11007_MUI.msp
Adobe Reader 11.0.08 security update - All languages AdbeRdrSecUpd11008.msp -
Error "There was a problem updating your account" and now I can't use editor.
I've owned my adobe for 4 days now and yesterday I tried opening/editing a photo and it froze up and now will not allow me to do anything because of the error "there was a problem updating your account". After 4 phone calls of waiting a total of 74 minutes now, I'm a little disappointed at my new purchase & just need help. Anyone???
It's a rare day when Windows comes up with an actual solution to an error.
So, the editor is still shutting down but the message is now a general "an error has occurred and Photoshop Elements needs to shut down" message?
See if a reset of your application preference file fixes it.
Fastest way to reset preferences when using Windows:
http://graphicssoft.about.com/od/pselements/ss/10tipspse7_10.htm
Also it's good to look at what the splash screen is saying as it crashes. Usually, it's a good clue.
If by chance it crashes when reading twain, see this:
http://kb2.adobe.com/cps/408/kb408850.html
Edit: Added the link to Photoshop Elements 7 Windows Vista Editor Troubleshooting Adobe Doc.
http://kb2.adobe.com/cps/405/kb405398.html -
Apple Software Update 2.1.3.127 will not install i keep getting the error
“There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your personnel package vendor. ”
i have tried to uninstall itunes and reinstall and i can not get it to installTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
There was a problem installing this update. Super-drive
There was a problem installing this update.
Quit all applications and re-upgrade. If the problem persists, please contact customer support from Apple.
How do I upgrade?Thank you for the tip. The link you sent me with the optical drive is for my model? Did you installed? We could install the driver as well? If you could ever give me the link to the demonstration of the installation DVD drive was great.
Thank you very much
Equipamento:
Modelo: MacBook Pro
Identificador de modelo: MacBookPro5,1
Nome do processador: Intel Core 2 Duo
Velocidade do processador: 2,4 GHz
Número de processadores: 1
Número total de núcleos: 2
Cache L2: 3 MB
Memória: 4 GB
Velocidade do BUS: 1,07 GHz
Versão da ROM de arranque: MBP51.007E.B05
Versão de SMC (sistema): 1.33f8
Número de série (sistema): W885143Q1G0
UUID do hardware: 73DE0D11-002A-508B-8352-7AF4573DB3C7
Sensor de movimento:
Região: Activo(a) -
Using Firefox 4 & Windows 7. Everytime I start Firefox from a shortcut to a website it comes up with the following error 'there was a problem sending the command to the program'. The requested website does load after this. with no problems.
If a shortcut is used while Firefox is already open the error does not occur.As reported in earlier replies, the annoyance disappeared after I upgraded to Roboform 7.5.6, from 7.5.4.
Regards, Steve -
I keep getting the message" There ais a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnal or package vendor". I get this whentrying to update itunes.
Does anyone have a idea how to fix this/
ThanksTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Ipad ios 4.2 update error - "there was a problem downloading the software..
Hi All -
Super excited to get 4.2.1 up and running. I had the buggy beta of 4.2 running on my iPad but now when I try to restore my iPad to get the most recent version of 4.2.1 running, I get this error:
"There was a problem downloading the software for the iPad. The requested resource was not found.
I've restarted iTunes and the computer and I'm still getting the same error. I've looked for the .ipsw file online but can't seem to find it anywhere. It's not an Apple's Support/Downloads section either.
Anyone know where to download the new update? I'm dying without Airplay, Airprint and so on not working here.
Thanks!
CHHi,
this should have been addressed by Apple I guess, but luckily we found out the solution in the company. Yesterday all our iPads (with 4.2 beta iOS for dev) stopped working, displayed the Connect to iTunes scrren and throw errors when trying to sync like 'The requested resource was not found' (when tried to Restore) and Error Code: 0xE800005D (when iTunes first just tried to reinstall apps).
Here is what we did to reanimate all four iPads in the company:
First you need to enter Recovery mode with the iPad, then recover the iOS software (probably the latest). Here is how to do it:
1) Fire up iTunes on your computer, and plug in the USB cable in the computer, but not in the iPad!
2) Do a hard reset, ie. press and hold down Sleep/Wake and Home buttons simultaneously, don't bother with the switch off prompt, just keep pushing the buttons.
3) When the screen goes blank, but before the Apple logo comes up, release the Sleep/Wake button and quickly plug in the USB into the iPad too. Keep pushing the Home button, until the Recovery mode dialog in iTunes comes up.
4) Act according to the prompts, and wait for the image to download and extract (can be 10-15 minutes depending on your internet connection, the image is some 550Mb).
That's it, you can safely restore your apps and other content to your recovered iPad.
Hope this helps,
David
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