After many emails and letter that is was time to upgrade we went into verizon to upgrade.. after 2 hours of picking phones etc. we are charged $30 per phone to upgrade. Nowhere was this advertised.. want my money back!!!!
After many messages and letters that is was time to upgrade our phone we went to the verizon store.. After 2 more hours of picking phones (not the flip one I so wanted) we get to the pay part and find out we are now charged $30 per phone to upgrade??? What??? No where on any advertisements or anywhere in the store is this stated...I have called, texted, emailed and complained to everyone and have been promised a refund time after time yet nothing has been credited to my account yet. I have been with Verizon for 15 years and this will be my last upgrade with them... and just try to get a real person on the phone!!!
tedcath wrote:
No I didn't choose not to see it...in the Verizon store it was NOT posted anywhere it was on the contract but again after 2 hours I signed it my fault I know... however I won't be going to any of the phone companies..my smarter son has NO contract pays $35 per month but did have to buy his phone...but it would only take 3 months of bills to make up for the "FREE" phones I didn't get....
A) it IS posted this has been proven. Tell you what go back to that store take your camera and take pictures of the price tags on the phones then post them here showing us that the fee isn't on the price tags.
B) READ your contract before signing. Why people don't do this is beyond me.
C) What cruddy service does he have? No way he has a smartphone. Sorry didn't get a 100% free phone. Seriously that sounds really entitled. My son upgraded his phone to a LG Lucid. It was 97 cents plus the upgrade fee with taxes and all came to $35. Do I feel "ripped off" because he got a phone that retails for $450 for $35? Nope. Why should I feel ripped off for a 92% discount?
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I have itunes directory on an external hard drive and want to direct a new installation of itunes on windows 8 to use it. I tried holding down ctrl and clicking itunes and after many tries got it to work one time. When I went back in later it had reverted back to a blank version of itunes and I cant get ctrl to work again. Any other ideas?
This is sometimes caused by a problem with the iTunesPrefs.xml file, normally found at C:\Users\<User>\AppData\Local\Apple Computer\iTunes\iTunesPrefs.xml. Try dragging this to the desktop and trying again.
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hello sir/madam
this is a very urgent and important question. i nedd your assinstance.
i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back.
$34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
thank you sir /madam.The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.
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Why have iTunes charged my account when I've got a £20 voucher on my account and the. Had to arrange a call back what was 2 days ago they called me back tonight then the automated voice said the department was closed this is a wrong I want my money back! Or I'm gonna sell my iPad my kids iPods and iPhones mine and my wife's iPhones and the mac this is a **** take
We are fellow users here on these forums, you are not talking to iTunes Support nor Apple.
Were you buying content for yourself or gifting to another account ? If you were gifting content or an amount then that can only be done via credit card). If you weren't then you will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?
Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
How do I get my money refunded? I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected. I just want my money back.
"this" being what? You posted in the Workspaces.acrobat.com forum, which is a free service.
If you subscribed to any of the paid services see Cancel your membership or subscription | Acrobat.com online services -
This is Terrible! I want my money back.
they charge me £19 for this?! this is stupid! the site is too complicated, nothing seems to work! all i wanted to do was edit a quick file, but apparently thats too much like hard work. it says "join our monthly subscription of £1 something a month. to have the ability to convert files and edit texts" then it charges me the whole £19 straight away even tho it defiantly said "monthly subscription" and it wont even let me do it! i convert files to word but they dont show up and when i try to edit text nothing happens! i used the help guide but that was no help whatsoever! very very unhappy with this service, and i want my money back!
thanks!Hi zanarkand58,
I'm sorry that your ExportPDF subscription didn't meet your expectations. Please Contact Customer Care and a Customer Care agent can take care of the cancelation for you. Since you'll be canceling within the first 30 days, you are entitled to a full refund.
If you run into problems, please let me know. I'll be here!
Best,
Sara -
How do I get a refund? I have tried to use this converter to change a PDF to a word document or excel document three of four times and it always fails.. I want my money back but don't see any way to communicate with Adobe. i really just want my money back. Very disappointed. Also disappointed that it is so hard to find a way to communicate with Adobe that I have to resort to asking this question in this forum.
You need to use the CHAT link in support to reach Adobe staff. Be sure you know the product name you are trying to cancel, Adobe have lots of products, several converters etc. I think it is ExportPDF you have, most likely.
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I want my money back, this doesn't work for me
I want my money back it doesn't work for me. I have only had it lest than a week. I want to cancel it now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi maryq55851504,
I'm sorry that your subscription didn't work out for you. I've checked your account, and it looks as though you've already canceled it.
Please let us know if there's anything else we can do for you.
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Sara -
I use Outlook for my email, and about 90% of the time when I want to attach a pdf or jpg file it failes and andout 50% of the time when I'm trying to send a standered text email I also failes and the email masage crashs. The only way I can get my Outlook to work is if I switch to Firefox. I would rater not have to swich all my bookmarks over to Firefox.
Has any one eals had this problem?That's an Outlook issue. You'll probably get better responses posting on the Office for Mac forums.
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I bought an app that still goes nuts on advertising. I deleted it and want my money back. Can I get it?
Hello,
Thanks for using Apple Support Communities.
If you'd like to request a refund for a purchase from the App Store, you can submit your request by following the directions below.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
Take care,
Alex H. -
Hello, good day, my question is, buy Logic Express, but then put logic pro 9 in the same price, I can not buy logic studio, and let me know if I buy now logic pro, I can buy separately after jams that bring logic studio. thanks
José, if you buy and download Logic Pro in App Store now, the best option would be to buy an upgrade to Logic Studio. I don't think Jam Packs are available any more in Apple Store, besides it will be more expensive buying them one by one than upgrading to Studio.
Español: José, si compras y bajas Logic Pro de App Store ahora, despues la mejor opción será comprar el upgrade a Logic Studio. No creo que estos dias fuera posible comprar Jam Packs de Apple Store, y además comprarlos uno por uno seria más caro que el upgrade a Studio. -
Bought a rip-off App that stalks your activity, want my money back but they blocked me!
Alright guys!
My problem is that I bought this app called iTeleport VNC. Basically what it does is show your Mac screen on your iPhone. I thought this should be fun and so I decided to buy it for € 3,99 (it seems to be for sale for € 17,99 now, probably I was lucky and it was discounted — thank god!).
So I downloaded the app to my iPhone, I downloaded the other one to my Mac and tried to make it run.
The first very mysterious thing is that is starts asking your Gmail address and password. It says it needs them because all of this runs over Google Talk servers. I find this quite strange because why would they need my email address and its password for this? All they need is the server IP, password and port numbers or something like that. I gave in a fake Gmail address that I had made some time ago and continued.
This is all during installation by the way.
Then a window pops up that asks you if you want to enable screen sharing. I don't think I want to share my screen, do I? If you click no, it will not work because a message will pop up and tell you that the app couldn't find screen sharing and that it will try again in 10 seconds (and it goes on like that…).
It also said that if I click yes, I will be able to disable it later again. So I thought "alright, let's click yes and then let's disable it". Unfortunately there is no option to disable it in the settings.
I don't understand why it needs all that stuff like email passwords, etc. I have another app which allowed me to control iTunes over my iPhone and I think it works a similar way. Not exactly the same of course, but kind of. And it doesn't ask any passwords or such a thing.
To me this seems like they're just trying to collect private data. I don't want them to see my screen and I don't want them to know my Gmail password. But you have to do this in order to make the app run.
After a while I finally was able to make it run. There seemed to be 2 modes: one, where you will see the logic screen of your Mac on your iPhone. The other one requires you to enter the password to your computer in the App, so it always redirects you to your desktop automatically. Basically it skips the login window. But I preferred to type the password in the login window. Unfortunately this wasn't possible because you weren't able to type anything in that field.
And that's where I decided to stop using this app and deleted it.
It didn't say any of that in the App description, which I think it should. Some people don't want to "register" to their service my giving away their personal information, this should definitely be mentioned.
So obviously I wanted my money back… because I find it wrong, it's not what was written in the description.
I went to the iTunes store (inside of iTunes), then clicked the little arrow in the top right corner beside my email address, clicked on "Account" and then you will find a link to your purchase history.
There's a button to report a problem, and that's what I did. I selected the app, reported the problem and wrote basically what I wrote abobe. There was also a drop-down menu which asked you in which category this goes. Unfortunately I selected something like "This app doesn't work the way it should" and that's how iTunes blocked me from reporting it again. Because after I submit my request, a message came and told me that Apple isn't responsible on how 3rd party apps work. No they aren't, but they're responsible for what they put in their store and they need to make sure it works and that it's not against people's privacy.
So now I can't report it again because when I try this it tells me I have already reported a problem for this app (or that the problem is too old, which isn't the case. Plus, how can the problem be too old? I think it's meant to be something like I bought the app too long ago. Fail!).
The big questions now is, does anyone know how I can get my € 3,99 back?
Do you believe I should contact the people who made this app? But what should I say?
All help is appreciated guys!
Thank you!
Using: iMac with latest OS X + iPhone 4 with latest iOSI would suggest you first read their FAQ:
http://www.iteleportmobile.com/support/faq
That addresses the request for a Google account and explains how to get things up without needing to provide your Gmail account information. If you continue to have questions, contact the developer's technical support or ask for advice on their forums:
http://www.iteleportmobile.com/support/faq
I think if you'll work with the developer, you'll probably be able to sort things out.
Regards. -
I bought app but want my money back
i bought seeds of dream pet that was 0.99$ and apple's off dream pet that was 4;99$ and i want my money back and i bought somthing on snoopys fair and i want my money back please and thank you
Why do you want your money back?
You could email Apple about the problem but they will not take "I want my money back" or "This app crashes" or "This app is bad." Plus, you can only get your money back once.
And since you bought an IAP on Snoopy's Fair and you already used your "Snoopy Cash", Apple will not give you your money back.
All purchases are final. -
I Need help I don't want to be a member I want out and I want my money back that being taking out of my account I need help please
Hi Roger
Thank you for your reply.
My original feed is: http://casa-egypt.com/feed/
However, because I modified the feed http://feeds.feedburner.com/imananddinasbroadcast and nothing changed, I redirected it to another feed and then I deleted this feed.
Is there any way to change the feed in itunes? The only feed I have now is http://feeds.feedburner.com/CasaEgyptStation
I tried to restore the feed http://feeds.feedburner.com/imananddinasbroadcast but feedburner refused.
I know that I missed things up but I still have hope in working things out.
Thanks is advance.
Dina
Message was edited by: dinadik
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