After updating Firefox, it continues to prompt me to download the new version and will not allow me to open a window.

I would love to use Firefox for my browser, but every time I update either that or Windows, I have problems with my computer. Are the two simply incompatible? Is there anything I can do to get my Firefox working again?

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I get amessage as I open Firefox: 'Urgent, your version of Firefox is no longer protected' I press download the new version and get y' your download should start in a few seconds' it doesn't.

'''''bold text'''''

Firefox 3.5.x versions have reached end-of-life and are no longer supported via security updates.
You should update Firefox via "Help > Check for Updates
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html

My Mozzilla crashed: "We're Sorry....Firefox had a problem..." I download the new version and it is still giving me the crash report.

My Mozzilla crashed: "We're Sorry....Firefox had a problem..." I download the new version and it is still giving me the crash report.
I tried to loading in "safe mode" but I still could not open Firefox.
I never received a crash i.d.

It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore

Whenever I try to open firefox, I get this message, "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." I have the latest version, and do not have anything else opened. How can I fix this?

I cannot get my firefox application to open and it is not offering me any options for troubleshooting.

Create a new profile as a test to check if your current profile is causing the problems.<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Hi, i'm running ff 3.0.1 on my mac. I keep trying to update it the newest version, but it doesnt update. all it wants me to do is download the newest version, but will it update or just install a second browser??? help!!

How do I update to the newest version w/o losing my bookmarks etc..?

Hi LALALA200,
A SIM card needs to be in the phone to activate the phone. I'm sure you can ask your carrier for a used, deactivated SIM, and if not, find one elsewhere for very cheap.
Also note that the original iPhone cannot run any version later than iOS 3.1.3.

I have an iPad 1 wifi version 4.2 and get message indicating I have the latest version and will not update to IOS 5.0

I have successfully updtaed my iPhone 4 to IOS 5.0 but am unable to update iPad 1 IOS 4.2 to 5.0. When checking for update I receive a message indicating that 4.2 is the patest software. Any advise?

Read about the problems people have with the new update. Here's one of the discussion threads. https://discussions.apple.com/thread/3379861?start=0&tstart=0
I suggest waiting until apple fixes the problems (if they will ever acknowledge the problem )

Firefox says it's still running eventhough I've closed out of a site and will not allow me to open another site. It says "Firefox is still running". I have to completely re-start my computer. It started after I downloaded the newest version.

I log onto an email account and when I'm finished I log out and wait a few minutes before typing in a URL address for a site.
Since downloading your version 6.0.1, I have had this problem. I have to completely re-start my computer.

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

HT4623 My I pad has iOS 5.1.1 installed. When i check for an update it says that 5.1.1 is the up to date version and will not allow me to install a later version.

I am not able to update the iOS on my i pad.

Hi,
The original iPad is limited to iOS 5.1.1 - where you are right now. This means you cannot get any further version of iOS. This is due to this not having enough power or memory. All other iPads and iPad Minis can get up to the current iOS 7.0.4.
Hope this helps!

I would update to the new version of Firefox but I like my big Google Firefox start page. Don't think I'll have that with the new version and I don't want to give it up.

I love my start page. It's nice and big with the Google search engine bar and Firefox earth symbol attached. I'm positive that the new version of Firefox will cause me to lose this particular start page so I refuse to do the update. If I download the new version and this happens I won't know how to get it back (tho' I did do it once and lost the start page so I went back into my Mac time machine and got the old version back. I was so relieved.) Thank you.

If I recall correctly, you are talking about the default start page. To check if this is correct, type '''about:home''' in the awesome bar. If this is the same as your homepage, it will still be there when you update.

Firefox often freezes and will not close; also cannot open bookmarks

After operating normally for a few minutes firefox freezes and will not allow me to open legitimate pop-ups or access another website.
At the same time my bookmarks folder will not open.

Which security software (firewall) do you have?
Did you check the Firefox rules and make sure that is doesn't block Firefox?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

I downloaded the new version of itunes and whe i try to update my phone it says download the new version of iTunes. What am i doing wrong?

I downloaded the new 7 update and the new verison of itunes. i plugeded my iphone 4 in to update it. itunes is saying i need to download the new version of itunes when i just did. i have no clue whats going on. please help

Read here > iOS: Understanding the SIM PIN

After I installed the latest version of ITunes I get a message saying I'm missing the SQlite3.dll file. I have even unistalled the new version and then re-installed, still same message.

After I installed the latest version of ITunes I get a message saying I'm missing the SQlite3.dll file. I have even unistalled the new version and then re-installed, still same message.

With Windows Explorer, navigate to your C:\Program Files\Common Files\Apple\Apple Application Support folder.
Copy the SQLite3.dll that you should find there, navigate to the nearby Mobile Device Support folder, and Paste it in there also.
Restart the programme all should be well
In case that your OS is (64 bit)
1. Open windows explorer, go to location C:\Program Files (x86)\Common Files\Apple\Apple Application Support
2. Copy file "SQLite3.dll"
3. Now paste it in the folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
4. Restart the programme, it should not display that message, it should be clear.
Good Luck

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work. How can I get Firefox working again?

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

After updating Firefox yesterday I have been unable to access the internet. I have tried the Norton 360 fix several times, but it still doesn't work.

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! What is wrong?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?

I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

After updating Firefox, it continues to prompt me to download the new version and will not allow me to open a window.

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