After upgrade to Win 10 ENVY TouchSmart 15-j001tx Notebook PC display doesn't respond to touch

I just upgraded to Windows 10 from 8.1 and after I did, my touch screen doesn't respond or work. I basically have a non-touch display... ugh I've searched this forum and the hp support for possible drivers but don't see anything. I've even tried the Win 10 Drivers Update process with no success. Any suggestions?

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY TouchSmart 15-j001tx Notebook and the Touch display doesn't respond to touch after a Windows 10 update. If your computer is having problems finding and installing operating system updates, try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. Here is a link to your driver page. I would try the section on Driver -Chipsets. Intel Management Engine Interface Driver should help. Restart the Notebook after the install. I hope something here helps you. Thanks.

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Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP ENVY TouchSmart 15-j001tx Notebook and the Touch display doesn't respond to touch after a Windows 10 update. If your computer is having problems finding and installing operating system updates, try using the Windows Update Troubleshooting tool to fix the problem. Here is a document that shows how to update drivers that are not working correctly with Windows 10. Here is a link to your driver page. I would try the section on Driver -Chipsets. Intel Management Engine Interface Driver should help. Restart the Notebook after the install. I hope something here helps you. Thanks.

Microphone Problem in Beats Audio after upgrading to Win 10

I have a HP Envy 15 j103tx laptop which I recently upgraded to Windows 10. After upgrading, the sound worked well but the little checkbox next to the output source stopped working. As you can see I have two playback devices: one my laptop's speaker and other my tv's speaker which I have connected with a hdmi. I cannot select my device through the checkbox now. It doesn't do anything. Similarly, I also cannot select the Internal Microphone of my laptop. Due to which my microphone no longer works. I have tried to uninstall the IDT drivers and codec and reinstalling it through the HP Customer Support page. http://support.hp.com/gb-en/drivers/selfservice/hp-envy-touchsmart-15-j100-notebook-pc-series/5401191/model/6413154 . But to no avail. I request Hp to solve my problem as soon as possible.

Hi tien huu!
I have an article for you that can help you understand how to adjust your input volume from your built-in microphone on Mountain Lion. That article can be found here:
OS X Mountain Lion: Change the sound input volume
http://support.apple.com/kb/PH10824
Also, this article will help you understand some of the options you have in the sound input pane of Mountain Lion:
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http://support.apple.com/kb/PH10925
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After upgrading from Win 8 to 8.1 my DVD RAM GT80N SATA Drive is no longer working

After upgrading from Win 8 to 8.1 my DVD RAM GT80N SATA Drive is no longer recognizing discs. When I first put a disc in the drive runs for a bit and then stops. I've tried updating the driver but it says it has the most current driver. Under manage, it does not show any error codes and it says it is working correctly. I've looked at the regedit and it does not have any of upper and lower filters. I've tried disabling, rebooting, and reenabling. What am I missing? Another issue I've had since upgrading is that my network adapter needs reset several times a day in order to remain connected to wifi.

Hey hvbnfrgvn,
Thank you for the information on your HP Pavilion g7-2270us Notebook PC.
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My elderly uncle forgot the password to his Win 8 user account sometime after upgrading to Win 8.1. He was the administrator, we haven't been able to get Microsoft to reset the account, so I thought to roll back the computer to its factory installation of Win 8.
However, when I try to do that, I get as far as the Reset your PC screen and find that the only target OS is Win 8.1, not the original Win 8. Ok, I accept that. But after choosing to restore Win 8.1, it says "Unable to reset your PC. A required drive partition is missing."
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Hi,
What was the keyboard language BEFORE and what it is NOW ? Did you use SAME KB language for both Windows 7 and Windows 8 ? When click to the KB (bottom right corner) what do you see ? This is mine:
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http://windows.microsoft.com/en-AU/windows-vista/Change-your-keyboard-layout
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BH
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Hi @Alkay
I see that you are having sound issues after your 8.1 upgrade. Did you update to the 8.1 versions of the drivers?
They may be found here: HP ENVY Phoenix h9-1355 Desktop PC Drivers
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Malygris1
I work on behalf of HP
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No Bluetooh Driver after upgrade to Win 8.1- HP Pavilion TS 11 Notebook PC

Hello,
I need help.
When I bought this laptop it came with Win 8.0 and everything worked fine. But after the upgrade to win 8.1, the bluetooh crashed, and since there its not recognized.
I tried everythig even try to install the drive to win 8.0 but did not work ...
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Thanks paulovpinto. I do not see Bluetooth drivers available for Windows 8.1 for your computer.
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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5396...
This thread has a possible solution, albeit complicated if you are using Ralink Bluetooth in Windows 8.1. See mpw101's post here.
Re: HP Support Assistant - Ralink August 2013 Update:
http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/HP-Support-Asistant-Ralink-...
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Cannot scroll or zoom with touchpad after upgrading from win 8 to win 8.1

Hi everyone,
I upgraded win 8 to win 8.1, and then my laptop's touchpad cannot scrol, rotate, or zoom. Does anyone know how to fix it?
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Hey hvbnfrgvn,
Thank you for the information on your HP Pavilion g7-2270us Notebook PC.
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I worked on behalf of HP.

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Hello.
I'm a happy camper after upgrading my HP Spectre XT from win 7 to win 8 (Win 8 upgrade offer). The 128GB SSD disks just makes everything so smooth and fast.
However I am abit annoyed with the Win 7 recovery partition that still uses 20 GB of my total 128GB space.
I have tried searching the forums, as well as the www for any good answers, but I end up more confused.
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You can use Windows builtin Disk Management to delete the partition, or EaseUS software. Both procedures are outlined at EaseUS site:
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http://www.eightforums.com/tutorials/8956-system-image-create-windows-8-a.html
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Can't activate secure boot after upgrading from Win 7 to Win 8 on a Spectre XT

Hi everybody,
my first post here, so please forgive me if the topic has already been discussed
I did search before posting anyway, but I couldn't found anything addressing this specific point.
My (small, I must admit) problem is as follows:
I recently purchased a Spectre XT 13-2005tu (i7 processor, 4Gb RAM, 256Gb SSD) with Windows 7 pre-installed.
After installing my favourite applications and using it for a few weeks without any trouble, I thought to take the opportunity of the $14.99 upgrade to Win 8, so I downloaded Windows 8 Pro and installed it (as an upgrade, rather than a fresh installation, because I didn't want to loose the customizations I already made).
I also installed all the updates available on HP website (sp59158 for updated BIOS, sp58404 for UEFI support, ecc.)
The whole upgrade worked nicely, and the PC is now up and running with Win 8.
Now, I'm trying to use at best all the possibilities Win 8 has to offer, and among them, the UEFI secure boot.
I found the "legacy support" option in the BIOS settings, which as I understand must be disabled to activate the UEFI secure boot, but if I do that the PC tells that there's no operating system on the disk and doesn't boot anymore.
Which was a bit scary by the way, but eventually I could re-enable the legacy support in the BIOS and have the PC working again, but of course with no secure boot.
I suppose there must be some other re-configuration that should be done before changing the BIOS parameter, but I couldn't find any instruction for that anywhere on the web.
On the other hand, it would be indeed weird if the secure boot could not be configured AFTER the OS upgrade, and a new fresh installation would be necessary.
I'd rather part with the secure boot than re-install everything, but that would be a shame... :-(
I hope someone can explain what should be done, many thanks in advance!

Thanks for your feedback, but I don't think your issue is the same as the one I previously explained.
The UEFI/secure boot setting is a basic configuration affecting the way the PC boots, regardless of whether it is connected to a network or not.
By the way, in the meantime I've seen in a shop exactly the same PC model which I'm using, now sold with Win 8 pre-installed, and it was working with the UEFI enabled (= BIOS "legacy support" disabled).
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Do I need PSE Catalog to re-install after upgrade to Win 8.1?

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In Windows 7 all the files in iTunes are now in separate folders in iTunes Media so you get mobile apps, music, movies, podcasts etc. I don't know how Vista files were structured but on XP you found movies and podcasts as folders within the music folder.
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After upgrade to Win 10 ENVY TouchSmart 15-j001tx Notebook PC display doesn't respond to touch

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