Cannot scroll or zoom with touchpad after upgrading from win 8 to win 8.1

Hi everyone,
I upgraded win 8 to win 8.1, and then my laptop's touchpad cannot scrol, rotate, or zoom. Does anyone know how to fix it?
My laptop is envy touchsmart 15t j000.
thanks

Hey hvbnfrgvn,
Thank you for the information on your HP Pavilion g7-2270us Notebook PC.
I suggest following the steps in this document for Drive Cannot Read Discs (Windows 8).
If your CD/DVD Drive Is Not Detected (Windows 8), follow the steps in this document.
I hope this information helps, please keep me posted on how it goes.
Best of luck and have a great day!
I worked on behalf of HP.

Similar Messages

Cannot connect to internet with Huawei after upgrade from 10.7.4 to 10.7.5

I have an iMac which came with os X 10.7.4.When I installed my Huawei E303 data card, I was able toconnect to the internet.
After upgrading to 10.7.5 the system appears toconnect and I can text, but there is nointernet connectivity.
Thanks for any advice

Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
For 10.5/10.6/10.7, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

After upgrading from Win 8 to 8.1 my DVD RAM GT80N SATA Drive is no longer working

After upgrading from Win 8 to 8.1 my DVD RAM GT80N SATA Drive is no longer recognizing discs. When I first put a disc in the drive runs for a bit and then stops. I've tried updating the driver but it says it has the most current driver. Under manage, it does not show any error codes and it says it is working correctly. I've looked at the regedit and it does not have any of upper and lower filters. I've tried disabling, rebooting, and reenabling. What am I missing? Another issue I've had since upgrading is that my network adapter needs reset several times a day in order to remain connected to wifi.

Hey hvbnfrgvn,
Thank you for the information on your HP Pavilion g7-2270us Notebook PC.
I suggest following the steps in this document for Drive Cannot Read Discs (Windows 8).
If your CD/DVD Drive Is Not Detected (Windows 8), follow the steps in this document.
I hope this information helps, please keep me posted on how it goes.
Best of luck and have a great day!
I worked on behalf of HP.

DPM 2012 Cannot modify or create protection groups after upgrading from DPM 2010

Hi,
We have recently upgraded from DPM 2010 to 2012. Since the upgrade we have been unable to create new protection groups or add new datasources to an existing group. Existing backups are running without errors.
We have tried checking the DPM sql user account permissions as described in
this article but with no luck. More searching has not provided any other relavent fixes. We are now stuck on how to troubleshoot this any further.
In the DPM console we get the following error adding a VM to an existing protection group:
Modify protection group: Virtual Machines failed:
Error 207: An unexpected error occurred on DPM server machine during a VSS operation.
Error details: VssError:Shadow copying the specified volume is not supported.
(0x8004230C)
Recommended action: Retry the operation.
Allocate Replica For \Backup Using Saved State\Cacti failed:
Error 207: An unexpected error occurred on DPM server machine during a VSS operation.
Error details: VssError:Shadow copying the specified volume is not supported.
(0x8004230C)
Recommended action: Retry the operation.
In the event log we see:
The description for Event ID 955 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
The consistency check resulted in the following changes to SQL Server Agent schedules: Schedules added: 1 Schedules removed: 1 Schedules updated: 0.
Problem Details:
<ConsistencyCheck><__System><ID>26</ID><Seq>1534</Seq><TimeCreated>23/04/2012 09:33:29</TimeCreated><Source>SchedulerImpl.cs</Source><Line>719</Line><HasError>True</HasError></__System><Tags><JobSchedule
/></Tags></ConsistencyCheck>
the message resource is present but the message is not found in the string/message table
Thanks in advance for any advice.

Hi,
The error 0x8004230C VSS_E_VOLUME_NOT_SUPPORTED: Shadow copying the specified volume is not supported, can only come when trying to enable shadow copies on new volumes created when trying to add new datasources to protection. Generally speaking
Only NTFS volumes greater that 1GB with a minimum of 300MB free space can be shadow copied, so something is going wrong with the volume creation / format process. Please investigate that, see if two new volumes get created when protecting a new data
source, and the sizes are greated that 1GB and also verify it's formatted NTFS.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

VPN Server broken with Windows after upgrade from Tiger.

Hey there
I use Tiger 10.4 Server on a PowerMac G4.
It has two network interfaces, one public facing with it's own static IP, and the other internal facing.
The VPN service works perfectly, and allows people to connect via L2TP and assignes them an IP on the internal facing subnet, and allows OS X and Windows clients to connect.
However after upgrading to Leopard, only Mac clients can connect, all the Windows clients connect, and although they get an IP and are able to ping destinations, attempts to connect to these destinations (some of which are web apps on port 80, others are file servers running Samba), they just sit waiting for ever.
I've experimented with this problem, and it appears to be a problem with MTU and packet fragmentation, however these settings appear to be the same between Tiger, which worked, and Leopard which does not work.
Does anyone have any experience with the new VPN Server in Leopard, and can offer me any advice on how to fix this problem? I'm currently downgraded to Tiger again until a fix can be found.

I had the same issue, among others, but I finally got everything to work eventually. It seems that if the IP range of the client connecting to VPN is in the same range of the server LAN, there will be connectivity issues, whether it be pcs and/or macs not being able to connect. The following set up got my VPN services working:
1. Get DNS and Open Directory working properly. When I did an upgrade, the Server Admin updated my zone files with a curious extra space, which killed DNS. For example, I had the name server as ns.company.private., but in the files it would say ns. company.private everywhere! I've been reading about various bugs in upgrading DNS, so I think it's best just to start DNS from scratch. But if you are upgrading, the following thread expalins how to go about setting up DNS and Open Directory: http://discussions.apple.com/thread.jspa?messageID=5957209&#5957209
2. Once you have Open directory users and dns working properly, then set up VPN. Give a unique IP range to the internal network (192.168.7.1/24) that other networks will not emulate. If you use 192.168.1.1, you will likely run into issues. You can always test this method out by changing the IP range from a remote location and trying to get in this way instead of changing the server. Also, be aware that if you use Gateway Assistant within NAT, it will automatically give you a 192.168.1.1/24 range, at least that's been my experience, and this always killed VPN for me. I would set up NAT manually to avoid problems.
3. Ensure that the DNS information under the Client Information tab is correct. For my server I have 192.168.9.1 as the nameserver, and company.private as the search domain. Then set up routing tables. Mine are 192.168.0.0:255.255.0.0 private and 0.0.0.0:0.0.0.0 public.
Also, when you restart the server, stop and restart VPN services, as there is some talk about the Tiger bug still being around, where VPN services are messed up upon startup. This all worked for me and a couple others that had similar server set ups. Hopefully this will work for you.

Problems with printing after upgrading to Win 8.1 and/ or explorer 11

I just upgraded to Win 8.1 and now some things I want to print are not formatted properly. I've updated the drivers and the print doctor doesn't find anything wrong. The issue I see is when trying to print a shipping label, the label components are overlapping. On another computer it is fine and prints fine. Help?

Hi FishingGuy58,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some printing issues since you upgraded to Windows 8.1. So I can better assist you, Please respond with the Printer Model number.
How Do I Find My Model Number?
Once I have the information I can better research the issue and with any luck, come up with a resolution to this issue.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Cannot 'Unmark Blank' for FIB Questions after Upgrade from CP4 to CP5 (Fill in the Blank)

Hi Everyone!
I'm having trouble editing a fill in the blank question that was upgraded from CP4 to CP5.
The problems is I cannot see where the blank is. Not the blank in my sentence, I have that, but the entry box. When running the course the blanks are at the TOP LEFT corner fo the slide.
but when creating the course I can't see where the blanks are, to move them.....
So to Troubleshoot, I thought I'd re-construct the answers, I clicked the sentence, and clicked unmark ... but it does not unmark....
<EDIT> Okay I got it to unmark, sorta, but not really. Now I have three answer boxes on the test in run mode, but cant see ANY in CP5 when building it. </EDIT>
Hmmmmm
Anyone got ideas?
(re-constructing the question on a new slide is not desired, I have hundres of questions, considering my 30 courses.
Thank you!
Greg

Hello,
Sorry, but I do not understand your question quite well, it is an editing issue when upgrading. Perhaps it would help if you posted some screenshots?
And to be sure: did you install the patch for CP5 released in December?
Lilybiri

Problem with CM after upgrading from 4.0.19 - 4.1.1

I upgraded my Edge-WAE and Core-WAE from 4.0.19 to 4.1.1 and it was successful
However, after upgrading the CM, I got the message "service temporarily unavailable" when access the web page.
The console showed: "Stopping the service 'cms_cdm' because it is restarting too often."
When I quried the CMS service, I got:
CMS services information :
Service cms_httpd is running
Service cms_cdm is not running
What may be the problem?

I had the same problem and opened a TAC case. It seems that others are reporting the same trouble when using the CM GUI to upgrade the CM. For some reason it doesn't back up the database correctly and it gets corrupted, causing the cms_cdm to crash and then shut down.
I was told to roll back to 4.0.19, de-register all the non-CM devices using a forced de-register, then from the CM CLI, ftp the new 4.1.1 image over, reload, and re-register all the devices.
Luckily my setup was in the lab and not production. There may be a better/another way to do it, but that's the way I got it done.

BIAS SoundSaver Input Level Not Working after upgrade from Win 8 to 8.1

Have been using BIAS SoundSaver for INport software to digitize music LPs and cassette tapes to load on MP3 player. Worked fine with Windows 8. However, now that I have upgraded to Win 8.1, I can get sound of LPs and cassette tapes but the Input Level that controls the recording level on the software no longer functions. My computer is an HP ENVY Phoenix h9-1355 Desktop Computer with IDT High Definition Audio CODEC. I am wondering if the problem may be with the audio drivers installed on the computer.
This question was solved.
View Solution.

Hi @Alkay
I see that you are having sound issues after your 8.1 upgrade. Did you update to the 8.1 versions of the drivers?
They may be found here: HP ENVY Phoenix h9-1355 Desktop PC Drivers
Is it only the one application seeing this problem?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

After upgrading from win 7 - win 8, do I really need the win 7 recovery partition?

Hello.
I'm a happy camper after upgrading my HP Spectre XT from win 7 to win 8 (Win 8 upgrade offer). The 128GB SSD disks just makes everything so smooth and fast.
However I am abit annoyed with the Win 7 recovery partition that still uses 20 GB of my total 128GB space.
I have tried searching the forums, as well as the www for any good answers, but I end up more confused.
So I am asking the community some questions that interests me, and hopefully you can provide me with some meaningsful answers
1. Can I now delete my win 7 recovery partition, and if so what is the most effiecient and safe way to do it?
2. Is there a a good way to make sure that if (heaven forbid) something would happen, I still would be able to recover my notebook preferably to win 8, and not the preinstalled OEM win 7?
3. Of course the Spectre XT has no optical drive, so if its doable I might need to make an win 8 recovery partition in the end. Is it possible?

You can use Windows builtin Disk Management to delete the partition, or EaseUS software. Both procedures are outlined at EaseUS site:
http://www.partition-tool.com/resource/windows-8-partition-manager/delete-windows-8-partition.htm
As for a Recovery option after deleting, look at System Imaging which is builtin Windows 8 also.You need an external USB hdd for this.
http://www.eightforums.com/tutorials/8956-system-image-create-windows-8-a.html
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Can't activate secure boot after upgrading from Win 7 to Win 8 on a Spectre XT

Hi everybody,
my first post here, so please forgive me if the topic has already been discussed
I did search before posting anyway, but I couldn't found anything addressing this specific point.
My (small, I must admit) problem is as follows:
I recently purchased a Spectre XT 13-2005tu (i7 processor, 4Gb RAM, 256Gb SSD) with Windows 7 pre-installed.
After installing my favourite applications and using it for a few weeks without any trouble, I thought to take the opportunity of the $14.99 upgrade to Win 8, so I downloaded Windows 8 Pro and installed it (as an upgrade, rather than a fresh installation, because I didn't want to loose the customizations I already made).
I also installed all the updates available on HP website (sp59158 for updated BIOS, sp58404 for UEFI support, ecc.)
The whole upgrade worked nicely, and the PC is now up and running with Win 8.
Now, I'm trying to use at best all the possibilities Win 8 has to offer, and among them, the UEFI secure boot.
I found the "legacy support" option in the BIOS settings, which as I understand must be disabled to activate the UEFI secure boot, but if I do that the PC tells that there's no operating system on the disk and doesn't boot anymore.
Which was a bit scary by the way, but eventually I could re-enable the legacy support in the BIOS and have the PC working again, but of course with no secure boot.
I suppose there must be some other re-configuration that should be done before changing the BIOS parameter, but I couldn't find any instruction for that anywhere on the web.
On the other hand, it would be indeed weird if the secure boot could not be configured AFTER the OS upgrade, and a new fresh installation would be necessary.
I'd rather part with the secure boot than re-install everything, but that would be a shame... :-(
I hope someone can explain what should be done, many thanks in advance!

Thanks for your feedback, but I don't think your issue is the same as the one I previously explained.
The UEFI/secure boot setting is a basic configuration affecting the way the PC boots, regardless of whether it is connected to a network or not.
By the way, in the meantime I've seen in a shop exactly the same PC model which I'm using, now sold with Win 8 pre-installed, and it was working with the UEFI enabled (= BIOS "legacy support" disabled).
Therefore, the configuration I'm interested in has to be feasible, one way or another...!

Sound glitches after upgrading from win 2000 to win

Hello!
I have this sound card since 2 years and never had any problems... but since I've upgraded from windows 2000 to windows xp, there's a lot of glitches in the sound coming from the card (it happens with all softwares I use). I'm using a sound blaster audigy 2 nx (latest drivers) on a P4 2GHz with 52 Mb Ram. Thanks in advance!

What version of the Oracle ODBC driver are you using? 8.01 is not a driver version-- it should be something like 8.1.7.x.y (assuming you're using one of the 8.1.7 Oracle ODBC drivers).
Since Oracle desupported the 8.1.7 database almost a year ago, do you have the option of upgrading the Oracle client to a supported release (probably 9.2 in your case)?
Unfortunately, I don't know what your particular problem is, but I have certainly seen problems mixing the latest and greatest versions of applications with older versions of the Oracle client.
Justin
Distributed Database Consulting, Inc.
http://www.ddbcinc.com/askDDBC

Cannot install DVD/CD ROM drive after upgrading from Windows 7

I had a working DVD/CD-ROM drive before upgrading. Now it shows as Unknown Device in Device Manager, I tried uninstalling it and then scanned for hardware changes but it still does not work. I also tried manually selecting a CD-ROM drive for it but it
ends up with an error code 31. I also checked for {4d36e965-e325-11ce-bfc1-08002be10318} registry but it did not have lowerfilters key. How do I install the driver for it?

Hi,
The error code 31 means that Windows cannot load the drivers required for this device.
Considering that this issue mostly can be caused by compatible issue.
Please check if you can fine the latest driver from Manufacturer’s website. If so, try to install it under Windows 10 compatibility mode: Right click the installer of the driver, choose Properties, choose Windows 7 under Compatibility
mode to install.
If the CD device still fails to work, I recommend to check the setupapi.dev.log under %windir%\inf, locate the device and find the line below:
dvi: Rank - 0x00000000
Then, corresponds the score in this link:
Identifier Score
http://msdn.microsoft.com/en-us/library/windows/hardware/ff546297(v=vs.85).aspx
The value 0x00003000 is the best identifier score and the value 0x00003FFF is the worst identifier score.
The score near 0x00003FFF means that the driver and device may not compatible with current system, we may need to wait for the menufacturer’s driver update.
Thanks for your understanding.
Kate Li
TechNet Community Support

Time-out problems with RV320 (after upgrade from RV042)

config:
dual wan
WAN1: 4G router (DHCP) - approx 25Mbit/ 8Mbit
WAN2: PPOE (DSL) - 1 Mbit/ 0.2 Mbit
worked with a RV042 before and upgraded to a RV320 now.
all other things are unchanged.
3 problems - 2 solved/ not critical - one still open:
a) not critical: DHCP Status does not include all devices (changing view - but all-time problem)
I would suspect a software bug.... DHCP itself works perfectly/ IPs are assigned (just not shown in status)
b) solved (at least for now): internet connection featured time-outs; after many tries, disabling the SPI in the firewall helped
btw: this only happend for the WAN1 - WAN2 worked (or is that slow that the additonal wait time did not matter ;-)
c) very annoying: exchange connection (from Outlook client to external exchange) still has time-outs (mostly the whole mail client hangs/ ends to be restarted).
As soon as I disable WAN1, it works! But it´s not the LTE WAN itself - switching back to the RV042 does not show the same symptom.
I tried: include IP into local DNS (in general I work with google DNS servers - but changing that does not help either), opening all traffic for teh realevant IPs and disabling the firewall completely. no positive results....
thanks for any hints....

I agree with you on a, probably a bug of some sort.
b is an issue I've seen before, and even on similar bandwidth (25/5) on my rv016. What was able to figure out is that the carrier (ISP) is sending about 4k/sec of ICMP packets to the router, which in turn makes the router think it's under attack so it drops the connection. As you can tell, disabling the SPI helps. For me, putting another router in front of my rv016 (on 2 of 3 wans) was my only 'permanent' solution.
c sounds like there's a protocol binding/static route in the rv042 that you need to add to the rv320. I'd check that first.
Huntsville's Premiere Car and Bike e-magazine: www.huntsvillecarscene.com

Having troubles with Checkboxes after upgrade from 2 to 3.1.2

Hola forum!
For some reason, after I upgraded Apex to 3.1.2, all my screens where I have a checkbox immediately followed by an item, that item is now being automatically moved down to the next line (this used to work fine in 2)?
So, I hadsomething like this
Email Indicator [] Email Description____________________
The problem is that after the upgrade everything looks like:
Email Indicator []
Email Description____________________
I have everything setup right - Email Description has Begin On New Line = No and ...Field = No
Also, Email Indicator has a colspan of 2 (but I've tried every configuration to get this back to the way it was).
Any ideas?
Thanks!
Dan

Hi all,
fixed the problem !
Problem description:
All files in "$APACHE_HOME/Apache/images/*" have restricted permissions on filesystem level. They are all set to "-r--r-----" , so copying new files to this folder (and subsequent images/css, images/javascripts) fails.
Problem solution:
- in the "$APACHE_HOME/Apache/images" execute a "chmod -R u+w *" to give write permissions to owner of all files.
- then go to th installation directory of apex and "copy -pR ./images/* $APACHE_HOME/Apache/images".
- Check that there are now new files in the target directory
- Then refresh the browser with "Ctrl-Shit-R" .
-> It works !
Thanks for everybodies help!

Cannot scroll or zoom with touchpad after upgrading from win 8 to win 8.1

Similar Messages

Maybe you are looking for