After upgraded to MPLS backbone -- urgent !!!!!!!!

After my ISP upgrade their backbone to MPLS we have a internet brower issue wide across my LAN. Some PCs can not brower internet, but some PCs in the same segment can!!!
I do a NAM trace found a HTTP error
" IP packet size limited during capture: HTTP truncated".
Later we tried decrease local pc MTU to 500 it works, they can brower the site which do not open previouly. But still the problems is some PCs local MTU setting is 1300 is working fine ???!!
I really confused?? Is it a MPLS issue or it is my local router setting? Since I have not make any change on my site recently?
Need your help.
Thanks

When there are MTU issues, the reason why some machines will have access and not others are severals.
- The OS version: newer OSes have the tcp pmtu discovery on by default
- The best way to do a test for MTU issues is with pings and the DF bit set up (with the -f in Windows or "-M do" in *nix)
You can use the "ip tcp adjust-mss " but me, as a customer, would not accept it.
There are numerous discussions and examples on why not to accept MTU < 1500 for an enterprise. Most people can live with micro MTUs and most of us do (i.e. in our broadband connections).
Each time you have to encapsulate your traffic (i.e. MPLS, GRE, IPSec, L2TP) you will be forced to reduce the effective MTU. Now, if you, as an enterprise, have an MTU < 1500, you will start subtracting from it and the smaller the MTU the grater the overhead in bulk transfers. It is quite complicated to explain, but you will be experiencing and effective bandwidth loss for your bulk transmissions. (See NANOG discussions in this issue as well as numerous reports in ACM/IEEE Transaction of Networking)
Finally, since not all third party devices support the MSS adjustment, the carrier will be forcing some customer to upgrade their infrastructure. Not everyone will have the means to upgrade their infrastructure because the carrier decides to change something.
Hope this give you some ideas.
-W

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    Message was edited by:
    Vlada
    Message was edited by:
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