Agents not installing properly on certain domain device.
Hi, We are having troubles pushing clients to machines in a specific domain. It looks like the agents install ok but they dont communicate to the management point. The domain the mp is in is trusted with the domain
I am trying to push clients to.
I also tried to run the client manually on the machine like this.
ccmsetup SMSSITECODE=P01 SMSSLP=PROD-CONFMGR.DOMAIN.local /mp:PROD-CONFMGR.DOMAIN.local but that does help them to start communicating.
I know we have a certificate but I am not sure if I need to specify that with the ccmsetup command.
i did a ccmeval and here are parts of the log results. Any ideas on what I am doing wrong or how I can get these agents communicating with the MP?
Eval" context="" type="1" thread="7552" file="ccmevalmanifest.cpp:41">
<![LOG[Begin evaluating client health rules.]LOG]!><time="00:34:07.957+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="ccmeval.cpp:244">
<![LOG[Successfully retrieved all client health checks.]LOG]!><time="00:34:07.960+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="ccmevalmanifest.cpp:130">
<![LOG[Evaluating health check rule {4AB7D77D-3BB0-4EAB-BEFD-7C0F7DA10296} : Verify WMI service exists.]LOG]!><time="00:34:07.960+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552"
file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {518C0699-03F8-4F38-85C4-4D319EAEFC05} : Verify/Remediate WMI service startup type.]LOG]!><time="00:34:07.961+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {7F4B6E15-2221-455B-9615-93C379E470D5} : Verify/Remediate WMI service status.]LOG]!><time="00:34:07.961+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {14E6774A-1795-4E09-B17D-B6F36A124205} : WMI Repository Read/Write Test.]LOG]!><time="00:34:07.961+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {690A959D-6210-4930-865F-E3BB82F02133} : Verify/Remediate client WMI provider.]LOG]!><time="00:34:20.381+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {A81778B5-9A1E-4A52-9C6E-6939CEFAA118} : WMI Repository Integrity Test.]LOG]!><time="00:34:22.115+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {5CC6C949-5001-4765-84B4-DD4FDC1E6940} : Verify BITS exists.]LOG]!><time="00:34:22.978+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552"
file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {C6E29CF5-F9B2-450B-AE61-C4B256A75023} : Verify/Remediate BITS startup type.]LOG]!><time="00:34:22.978+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {2F373187-6295-4CBB-BE9E-8E43C459883A} : Verify/Remediate client prerequisites.]LOG]!><time="00:34:22.979+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {AD9CAF50-6602-4857-A9F4-64864EA30BDF} : Verify/Remediate client installation.]LOG]!><time="00:38:30.181+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {8883C683-04C8-4228-BB76-2EDD666BA781} : Verify SMS Agent Host service exists.]LOG]!><time="00:39:00.353+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {13F46523-5B82-417d-A363-A644E80CAD76} : Verify/Remediate SMS Agent Host service startup type.]LOG]!><time="00:39:00.417+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {70BECB51-44A1-4b46-8A23-6EA3D345B677} : Verify/Remediate SMS Agent Host service status.]LOG]!><time="00:39:00.420+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {C35E790D-4C05-40A8-BB46-A68578966D19} : WMI Event Sink Test.]LOG]!><time="00:39:00.420+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552"
file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {D9D0245D-0617-4C2F-8837-84A397AC5B22} : Verify/Remediate Microsoft Policy Platform service startup type.]LOG]!><time="00:39:00.501+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Evaluating health check rule {09886543-BE8B-431F-BC00-7D917632E22C} : Verify/Remediate Antimalware service startup type.]LOG]!><time="00:39:00.501+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.546+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {5B50566C-363E-4F1C-8A7D-6F2D2A51B142} : Verify/Remediate Antimalware service status.]LOG]!><time="00:39:00.546+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.550+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {6BC824B4-BD8C-4779-BB10-ABDBCD5AFAEB} : Verify/Remediate Network Inspection service startup type.]LOG]!><time="00:39:00.550+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Failed to get SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Real-Time Protection\DisableIntrusionPreventionSystem]LOG]!><time="00:39:00.552+300" date="05-16-2013" component="CcmEval" context=""
type="2" thread="7552" file="cmclientevaluator.cpp:1274">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.552+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {D6CB32EA-423D-44CB-9C58-97CE55D2148E} : Verify/Remediate Windows Update service startup type.]LOG]!><time="00:39:00.552+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {E8030BE0-B773-4742-B6A1-0870CF139117} : Verify/Remediate Windows Update service startup type on Windows 8.]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {9040BA8C-580D-4FCA-8846-BBD5F5BB1597} : Verify/Remediate Configuration Manager Remote Control service startup type.]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval"
context="" type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {9DCD49EF-E021-46FF-A777-49210B558527} : Verify/Remediate Configuration Manager Remote Control service status.]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval"
context="" type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {934F12E3-295E-4BA0-AE0F-09859685720F} : Verify/Remediate Configuration Manager Proxy service startup type.]LOG]!><time="00:39:00.555+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.663+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {43029EED-EB9D-4E35-A5F7-7FDD93EC8C57} : Verify/Remediate Configuration Manager Proxy service status.]LOG]!><time="00:39:00.663+300" date="05-16-2013" component="CcmEval" context=""
type="1" thread="7552" file="ccmeval.cpp:279">
<![LOG[Result: Not Applicable, ResultCode: 0, ResultType: 0, ResultDetail: ]LOG]!><time="00:39:00.665+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="ccmeval.cpp:324">
<![LOG[Evaluating health check rule {7B9F8FF6-EDF7-42CA-A67F-073A2E161C19} : Verify/Remediate SQL CE database is healthy.]LOG]!><time="00:39:00.665+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="ccmeval.cpp:279">
<![LOG[Successfully evaluated all client health rules.]LOG]!><time="00:39:00.666+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="ccmeval.cpp:329">
<![LOG[Client is set to use HTTPS when available. The current state is 480.]LOG]!><time="00:39:01.035+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="ccmutillib.cpp:404">
<![LOG[Client is set to use HTTPS when available. The current state is 480.]LOG]!><time="00:39:01.035+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="ccmutillib.cpp:404">
<![LOG[Raising event:
instance of CCM_CcmHttp_Status
ClientID = "GUID:F7C69F74-F428-404B-B0A8-5078EEC5FCAB";
DateTime = "20130516053901.117000+000";
HostName = "PROD-CONFMGR.DOMAIN.LOCAL";
HRESULT = "0x00000000";
ProcessID = 9192;
StatusCode = 0;
ThreadID = 7552;
]LOG]!><time="00:39:01.117+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="event.cpp:706">
<![LOG[Client's current MP is http://PROD-CONFMGR.DOMAIN.LOCAL and is accessible]LOG]!><time="00:39:01.136+300" date="05-16-2013" component="CcmEval" context="" type="1"
thread="7552" file="evalservercomm.cpp:317">
<![LOG[MP check succeeded]LOG]!><time="00:39:01.136+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="evalservercomm.cpp:179">
<![LOG[Send previous report if needed.]LOG]!><time="00:39:01.143+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="messagesender.cpp:281">
<![LOG[Fail to get time from registry]LOG]!><time="00:39:01.143+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="evalcommon.cpp:245">
<![LOG[Can't determine whether previous sent succeed, assume sent failed]LOG]!><time="00:39:01.143+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="messagesender.cpp:190">
<![LOG[Previous report was sent as state message, check whether it was really sent]LOG]!><time="00:39:01.143+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552"
file="messagesender.cpp:310">
<![LOG[Previous report failed to send as a state message. Attempting to send as an FSP message.]LOG]!><time="00:39:01.583+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552"
file="messagesender.cpp:314">
<![LOG[Failed to resend previous report as an FSP message.]LOG]!><time="00:39:01.720+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="mCant get essagesender.cpp:343">
<![LOG[Fail to get time from registry]LOG]!><time="00:39:01.720+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="evalcommon.cpp:245">
<![LOG[Can't determine whether previous sent succeed, assume sent failed]LOG]!><time="00:39:01.720+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="messagesender.cpp:190">
<![LOG[Previous send is not complete, need to send report this time.]LOG]!><time="00:39:01.720+300" date="05-16-2013" component="CcmEval" context="" type="2" thread="7552" file="messagesender.cpp:440">
<![LOG[Begin to send client health status report]LOG]!><time="00:39:02.720+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="messagesender.cpp:483">
<![LOG[Successfully sent client health status as a state message.]LOG]!><time="00:39:02.915+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552" file="messagesender.cpp:491">
<![LOG[==========[ ccmeval finished normally in process 9192 ]==========================]LOG]!><time="00:39:02.982+300" date="05-16-2013" component="CcmEval" context="" type="1" thread="7552"
file="ccmeval.cpp:139">
Thanks Phillipe and Gerry, I did not find all the log files you are referring to in the ccmsetup directory but in the ccm directory.
The only log file of the 3 above that had any error is the ClientIDManagerStartup.log file. Here is a snippet of that log and the ccmeval log file.
<![LOG[[RegTask] - Server rejected registration request: 3]LOG]!><time="12:37:49.098+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="3" thread="11100" file="regtask.cpp:1700">
<![LOG[Sleeping for 11 seconds before refreshing location services.]LOG]!><time="12:42:37.116+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="regtask.cpp:197">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="12:42:48.953+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="util.cpp:2902">
<![LOG[GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE]LOG]!><time="12:42:48.958+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="ccmid.cpp:215">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="12:42:48.962+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="util.cpp:2902">
<![LOG[Computed HardwareID=2:B90C18D94273762370DD1FD85EBE038695A93DC2
Win32_SystemEnclosure.SerialNumber=HT6H4S1
Win32_SystemEnclosure.SMBIOSAssetTag=<empty>
Win32_BaseBoard.SerialNumber=/HT6H4S1/CN759002360083/
Win32_BIOS.SerialNumber=HT6H4S1
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop>]LOG]!><time="12:42:48.962+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="ccmid.cpp:476">
<![LOG[[RegTask] - Client is not registered. Sending registration request for GUID:F7C69F74-F428-404B-B0A8-5078EEC5FCAB ...]LOG]!><time="12:42:48.964+300" date="05-17-2013" component="ClientIDManagerStartup" context=""
type="1" thread="11100" file="regtask.cpp:1634">
<![LOG[[RegTask] - Server rejected registration request: 3]LOG]!><time="12:42:49.014+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="3" thread="11100" file="regtask.cpp:1700">
<![LOG[Sleeping for 10 seconds before refreshing location services.]LOG]!><time="12:47:38.031+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="regtask.cpp:197">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="12:47:48.959+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="util.cpp:2902">
<![LOG[GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE]LOG]!><time="12:47:48.964+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="ccmid.cpp:215">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="12:47:48.968+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="util.cpp:2902">
<![LOG[Computed HardwareID=2:B90C18D94273762370DD1FD85EBE038695A93DC2
Win32_SystemEnclosure.SerialNumber=HT6H4S1
Win32_SystemEnclosure.SMBIOSAssetTag=<empty>
Win32_BaseBoard.SerialNumber=/HT6H4S1/CN759002360083/
Win32_BIOS.SerialNumber=HT6H4S1
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop>]LOG]!><time="12:47:48.968+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="ccmid.cpp:476">
<![LOG[[RegTask] - Client is not registered. Sending registration request for GUID:F7C69F74-F428-404B-B0A8-5078EEC5FCAB ...]LOG]!><time="12:47:48.970+300" date="05-17-2013" component="ClientIDManagerStartup" context=""
type="1" thread="11100" file="regtask.cpp:1634">
<![LOG[[RegTask] - Server rejected registration request: 3]LOG]!><time="12:47:49.020+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="3" thread="11100" file="regtask.cpp:1700">
<![LOG[Sleeping for 9 seconds before refreshing location services.]LOG]!><time="12:52:39.038+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="regtask.cpp:197">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="12:52:49.046+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="util.cpp:2902">
<![LOG[GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE]LOG]!><time="12:52:49.055+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="ccmid.cpp:215">
<![LOG[Windows To Go requires a minimum operating system of Windows 8]LOG]!><time="12:52:49.059+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="util.cpp:2902">
<![LOG[Computed HardwareID=2:B90C18D94273762370DD1FD85EBE038695A93DC2
Win32_SystemEnclosure.SerialNumber=HT6H4S1
Win32_SystemEnclosure.SMBIOSAssetTag=<empty>
Win32_BaseBoard.SerialNumber=/HT6H4S1/CN759002360083/
Win32_BIOS.SerialNumber=HT6H4S1
Win32_NetworkAdapterConfiguration.MACAddress=<Not used on laptop>]LOG]!><time="12:52:49.059+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="1" thread="11100"
file="ccmid.cpp:476">
<![LOG[[RegTask] - Client is not registered. Sending registration request for GUID:F7C69F74-F428-404B-B0A8-5078EEC5FCAB ...]LOG]!><time="12:52:49.061+300" date="05-17-2013" component="ClientIDManagerStartup" context=""
type="1" thread="11100" file="regtask.cpp:1634">
<![LOG[[RegTask] - Server rejected registration request: 3]LOG]!><time="12:52:49.111+300" date="05-17-2013" component="ClientIDManagerStartup" context="" type="3" thread="11100" file="regtask.cpp:1700">
Here is the snippet from the ccmeval.log file after I ran a ccmeval.
<![LOG[Client's current MP is http://PROD-CONFMGR.DOMAIN.LOCAL and is accessible]LOG]!><time="00:34:36.562+300" date="05-17-2013" component="CcmEval" context="" type="1" thread="11304"
file="evalservercomm.cpp:317">
<![LOG[MP check succeeded]LOG]!><time="00:34:36.563+300" date="05-17-2013" component="CcmEval" context="" type="1" thread="11304" file="evalservercomm.cpp:179">
<![LOG[Fail to load from file C:\Windows\CCM\CcmEvalReport.xml]LOG]!><time="00:34:41.081+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304" file="reportmanifest.cpp:267">
<![LOG[Failed to load previous report from file, fall back to use empty report.]LOG]!><time="00:34:41.081+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304"
file="ccmeval.cpp:442">
<![LOG[Send previous report if needed.]LOG]!><time="00:34:41.081+300" date="05-17-2013" component="CcmEval" context="" type="1" thread="11304" file="messagesender.cpp:281">
<![LOG[Fail to get time from registry]LOG]!><time="00:34:41.081+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304" file="evalcommon.cpp:245">
<![LOG[Can't determine whether previous sent succeed, assume sent failed]LOG]!><time="00:34:41.081+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304" file="messagesender.cpp:190">
<![LOG[Previous report was sent as state message, check whether it was really sent]LOG]!><time="00:34:41.081+300" date="05-17-2013" component="CcmEval" context="" type="1" thread="11304"
file="messagesender.cpp:310">
<![LOG[Previous report failed to send as a state message. Attempting to send as an FSP message.]LOG]!><time="00:34:41.653+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304"
file="messagesender.cpp:314">
<![LOG[Failed to resend previous report as an FSP message.]LOG]!><time="00:34:41.665+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304" file="messagesender.cpp:343">
<![LOG[Fail to get time from registry]LOG]!><time="00:34:41.665+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304" file="evalcommon.cpp:245">
<![LOG[Can't determine whether previous sent succeed, assume sent failed]LOG]!><time="00:34:41.665+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304" file="messagesender.cpp:190">
<![LOG[Previous send is not complete, need to send report this time.]LOG]!><time="00:34:41.665+300" date="05-17-2013" component="CcmEval" context="" type="2" thread="11304" file="messagesender.cpp:440">
<![LOG[Begin to send client health status report]LOG]!><time="00:34:42.665+300" date="05-17-2013" component="CcmEval" context="" type="1" thread="11304" file="messagesender.cpp:483">
<![LOG[Successfully sent client health status as a state message.]LOG]!><time="00:34:42.819+300" date="05-17-2013" component="CcmEval" context="" type="1" thread="11304" file="messagesender.cpp:491">
<![LOG[==========[ ccmeval finished normally in process 12892 ]==========================]LOG]!><time="00:34:45.746+300" date="05-17-2013" component="CcmEval" context="" type="1" thread="11304"
file="ccmeval.cpp:139">
Similar Messages
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BASE SYSTEM DEVICE NOT INSTALL PROPERLY
Hi, My server is Proliant DL 380P G8. One of the device driver not install properly. Base system device properties hardware ids as below PCI\VEN_103C&DEV_3307&SUBSYS_3381103C&REV_05
PCI\VEN_103C&DEV_3307&SUBSYS_3381103C
PCI\VEN_103C&DEV_3307&CC_088000
PCI\VEN_103C&DEV_3307&CC_0880 Please give me link for the right driver. Note:I read this forum, from one of the solution I to this linkhttp://www8.hp.com/us/en/drivers.html But after key-in my product detail I receive this message. "Downloads for this product are not available through this website.
For Enterprise products you may find US-English downloads at the HP Software Depot.
For HP Home and Home Office products, visit HP Customer Care.
If you need additional help, you can contact your local HP representative for information on the specific update methods available for this product." Please help me. thanksthalibWorked great.
Thanks for you help. -
i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
The latest version of iTunes did not install properly on my Windows 7-64bit PC. I am getting the following error message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
I have tried the following troubleshooting steps without success:
Restart PC
Uninstall iTunes and attempt to reinstall
Verify that I am signed in as an administrator
Download and save iTunes64Setup file, right-click, and run as Administrator
Disable Norton antivirus software
Any suggestions would be greatly appreciated!Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?
I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that are causing the problem.
I have eliminated Dropbox, Mac Keeper and Witness, and it isnt related to my exterrnal LED cinema dispay or my external thunderbolt drives, or any USB devices if thats any help to anyone else. Info from Etrecheck follows -
Kernel Extensions:
com.oxsemi.driver.OxsemiDeviceType00 Version: 1.28.7
com.rogueamoeba.InstantOn Version: 6.0.2
com.rogueamoeba.InstantOnCore Version: 6.0.2
com.Cycling74.driver.Soundflower Version: 1.5.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[not loaded] com.adobe.fpsaud.plist
[not loaded] com.adobe.SwitchBoard.plist
[not loaded] com.bombich.ccc.plist
[not loaded] com.dymo.pnpd.plist
[not loaded] com.intego.BackupManagerPro.daemon.plist
[not loaded] com.micromat.TechToolProDaemon.plist
[not loaded] com.microsoft.office.licensing.helper.plist
[not loaded] com.orbicule.witnessd.plist
[not loaded] com.sierrawireless.SwitchTool.plist
[not loaded] com.stclairsoft.AppTamerAgent.plist
[not loaded] org.macosforge.xquartz.privileged_startx.plist
[not loaded] pcloudd.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.epson.epw.agent.plist
[loaded] com.lacie.raidmonitor.daemon.plist
[loaded] com.lacie.safemanager.daemon.plist
[loaded] com.micromat.TechToolProAgent.plist
[loaded] com.orbicule.WitnessUserAgent.plist
[loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
[not loaded] .DS_Store
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.propaganda.dejavu.dvmonitor.plist
[loaded] com.valvesoftware.steamclean.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
iTunesHelper
Synergy
TomTomHOMERunner
Dropbox
3rd Party Preference Panes:
Déjà Vu
Flash Player
Flip4Mac WMV
GR-55
Paragon NTFS for Mac ® OS X
Perian
Printopia
TechTool Protection
Witness -
got notification that new Itunes version is available, once i installed it I'm no longer able to open Itunes, I get the error message, Not installed properly. Reinstall itunes. Error 7(Windows error127), I tried repairing itunes, Apple Aplication support, apple mobile device support, bonjour and I even uninstalled and reinstalled Itunes and still problem exist, any solution?
I have windows 8I got this message today too. I understand that my music is stored on my computer, however I want to be certain that if I re-install iTunes, it won't erase my library....playlists, playcounts, checked songs, etc.
-
A few weeks ago an itunes upgrade did not install properly on my PC so I had to uninstall itunes and everything associated with it. I was able to reinstall itunes and it works fine including syncing with my ipod. However, now whenever I open my email (outlook) a box pops up stating MobileMe Services has stooped working. This happens a couple of times after I click to close the program. This a nusance and really slows down getting to my email. From what I've found MobileMe was something that used to be used by itunes to sync mobile devices but is no longer used by itunes. I can't find a way to remove this MobileMe from my PC. I've tried going into Contol Panel then Programs and Features to uninstall it but there is no button there to uninstall it. Any suggestions on how this can be removed?
Do you have a backup that you can restore from? Your old hard drive seems to be the problem.
-
Why is my itunes not installing properly?
I installed itunes day before yesterday, I spent hours last night linking all my music photograph and movie files, its a new windows 8 laptop.
I plugged in my 64GB ipad 3 rebooted it and reloaded all the information I wanted on it, took hours... finally completed this this morning. After this I restarted the laptop to configure my icloud link for the laptop (which I installed last night while I was loading files, I chose to restart later)
on completion I turned my laptop off for a few hours, when I turned it back on I went to itunes to connect my iphone to do the same and I got this message:
iTunes exe - Entry Point Not Found
The procedure entry point
AVCFPlayerAppliesMediaSelectionCriteriaAutomaticallyKey could not
be located in dynamiclink library F:\Programmes\iTunes.dll
OK
then after pressing 'OK' the following message:
iTunes
iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 127)
I went back to apple website to reinstall iTunes, first reinstalled it same again, then unsinstalled it and the reinstalled it, same again.
The same thing happened with my old lap top and I replaced it with this new one at the start of the week.
Has anyone any idea what is going on and how to rectify this problem, I am now going on 3 weeks without iTunes.
Regards,
Damian36I started up and plugged in my iPad and then the following message came up:
iTunes
❗️This iPad cannot be used because the required software is not
Installed. Run the iTunes installer to remove iTunes, then install
the 64-bit version of iTunes.
OK
I then proceeded to the "iTunes64Setup" expanded folder to load "AppleMobileDeviceSupport64"
Started the install and then received this message:
Apple Mobile Device Support
❗️Service 'AppleMobile Device' (Apple Mobile Device)
failed to start. Verify that you have sufficient
Privileges to start system services.
Abort. Retry. Ignore
I tried all tree options, last being ignore.
I continued to download the other 2 you suggested with out any drama.
I did a system restart and then opened iTunes.
Connected my iPad
Then message appears:
iTunes .exe - System Error
❌ The program can't start because CoreAdioToolbox.dll is missing from
Your computer. Try reinstalling the program to fix the problem.
OK
Press OK and then the next message:
iTunes
❌ iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (Windows error 126)
OK
Any suggestions? -
I tried updating my itune program. Now all I get is the following message "Itunes was not installed properly. Please reinstall itunes. Error 7 (Windows error 126). WHAT can I do to get back to where my itunes program is running again?
I have uninstalled the proram and tried reinstalling and get the same error message. The other error message I get is "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem". I have tried that twice with no luck. Can someone help me get my music back???Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
ITunes is not installed properly. If you wish to import or burn CDs you need to reinstall iTunes .
I have installed iTunes on my new Windows 8 laptop and I get the "iTunes is not installed properly. If you wish to Import or burn CDs you need to reinstall iTunes."
I have worked with Dell technicians and we have re-installed iTunes numerous times. We modified the Registry by adding the Upper Filters key and we removed the CD player in Device Manager and allowed it to be automatically reinstalled by the computer. All of this failed.
Please help!Hello ,
Thanks for using Apple Support Communities.
I understand you've already uninstalled iTunes previously to troubleshoot this issue but make sure to follow the steps in the following article to remove iTunes and all of its components in the specific order listed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, continue troubleshooting with the following article.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Take care,
Alex H. -
Itunes not Installed Properly, Repaired and no luck.
Hi. I haven't been able to create a CD for about 2 years now. I searched through these forums and found other ways of Repairing the Itunes program and have had no luck. I've repaired through downloading Itunes again, when Menu pops up, I choose to Repair ( too afraid to uninstall, and lose data). That finishes and I re-open Itunes, and still receive the same message ( Itunes not installed properly, you cannot burn/import a CD). I saw on a post on this forum about repairing it through my Windows Control Program ( Add / Remove) - did that, thought it worked out but did not. Do I need to restart my computer for changes to occur ? I also ran the itunes Diagnostics and these are my results.
Also, I see that it states I'm not the Adminstrator..... I am ?
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Sony Corporation VGN-SR520G
iTunes 11.0.4.4
QuickTime 7.7.2
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037BDB8096213E8
Current user is not an administrator.
The current local date and time is 2013-08-06 15:49:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: bacbfef65266ce1f14880911ab02cf41
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {18D4A6E8-F45A-4F28-9AD0-F9C8D88563EA}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {0FDB6DF3-7F90-400A-88BB-35067E7A6DE7}
Description: Intel(R) WiFi Link 5100 AGN
IP Address: 192.168.0.7
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Aug 06 15:37:23 2013
Lease Expires: Tue Aug 06 16:37:23 2013
DNS Servers: 71.9.127.107
68.190.192.35
24.205.224.36
Adapter Name: {9E496D44-0552-48DF-AF8E-708D23F5BA00}
Description: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-08-06 15:48:50.
**** Device Connectivity Tests ****
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 6.1.3
Serial Number:
iPhone 5 (CDMA) running firmware version 6.1.4
Serial Number:
iPad 2 running firmware version 6.1.3
Serial Number:
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.Hello Craz4Sk8erGuy
If you uninstall iTunes, you will not lose any data if you uninstall iTunes, the iTunes database file will not be removed. Check out the article below on how to completely uninstall iTunes and its associating services. Also, I found an article for burning issues with Sony burners as well.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Burning disc in iTunes for Windows using a Sony CD-RW/DVD CRX830E model drive fails with 4280 error
http://support.apple.com/kb/ta38101
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Tried updating my itunes about a month ago, it would not update properly and left me with a notification saying "i tunes was not installed properly, please reinstall itunes" i've uninstalled and reinstalled a few times and still nothing.
i might need walked through on a few things if they are too complicated.Have you:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If a PC
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
On September 24, I got a message from the App Store saying there was an update of the Operating System on my MacBookPro laptop - OS X 10.9.5 - once I updated it, I got a message saying that there was an error in the update and that it did not install properly and that I should re-install the update. I have no idea how to do this. Can anyone help me?
You can manually download the Combo update if in doubt of the integrity of the OS 10.9.5
install on top of what you have, backups are always a good idea.
OS X Mavericks 10.9.5 Update (Combo) -
I have a site collection which I am moving from a SharePoint 2013 enterprise server to a SharePoint 2013 foundation server. This all seems fine apart from when I try and access the Site columns page (from Site settings) or when I save a Site as a template
- both times I get the error: Field type TaxonomyFieldTypeMulti is not installed properly
If I look in the SharePoint logs I get the following:
Unable to locate the xml-definition for FieldName with FieldId '249a1c1a-5a3e-4173-abad-779b01892510
Any ideas?
Many Thanks,
JennyI have re-done the migration from Enterprise to Foundation and now get the following error:
Field type RatingCount is not installed properly. Go to the list settings page to delete this field.
However I cannot go to the Site columns page as I get this error so don't see where I can delete this from? Previously I had to delete this field manually from each of the Blog sites but this time there don't
appear to be these fields to delete - I presume because I disabled all the features relating to this premigration?
Any ideas?
Many thanks in advance,
Jenny -
I have a SharePoint 2010 site with two discussion boards. I added one additional field to each of the boards: a lookup to another list to link the discussions to individual projects. I need 2 different boards because they have different posting permissions
(one is open to all for comments, and one is open only to the project team to post but everyone can read).
When I go to the pages for each of the discussion boards, they work fine.
But I'm putting together a page for individual projects, and want to have web parts for both discussion boards on the same page, showing the discussions related to the selected project.
I am able to add one of the discussion boards to a web part in the page, but when I add the second discussion board to the page, the new web part contains:
One or more field types are not installed properly. Go to the list settings page to delete these fields.
Correlation ID: blah blah blah
I've searched for similar postings, but mostly I see this error message related to migration from 2007 to 2010 -- this is not the case here: I created both discussion boards, and the whole site, in SP 2010. I've also found this message related
to coding errors using SPQuery. I am not doing any coding here, just using the built-in SharePoint 2010 Edit Page -> add a web part -> select the discussion list. I tried doing it from SPD with the same result. I figured it out. I was using ?FilterField1=fieldname&FilterValue1=value on the URL to the page to pick out one project number. The web part I was trying to add was for a list that did not have that particular fieldname. I didn't realize that would matter
since I was using the Connections -> Get Filter Values From to get my filter values from the main web part, which does have that fieldname.
I added a field with that fieldname to the other list and set a workflow to copy the lookup value of the project number lookup field into the new field. Now all is working fine. Sorry for the wild geese in my original question.
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