Ahsa 302 chat and email and ... Not found

Hi
I have an asha 302 and I can't find email and chat and store and orange plus in my menu and in my phone. How can I install them?

Hi MsdPCAlali,
Thank you for your post and welcome to the forums!
Email, Chat and Store should come preinstalled with the phone. You can try to reinstall the phone firmware or update it to the latest version. To reinstall or update your firmware, just connect the phone to your computer, open Nokia Suite and select Tools > Software Update. 
If this does not solve the issue, we would advice you to visit your nearest Nokia Care Point and let them have a look.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

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