Airport Extreme loses connection on applying security

I have just bought an Airport Extreme as my first step on my transition from PC to Mac but it's making me think twice!
I can connect to the AEx when i don't apply any security or devices. then as soon as i try to upgrade the security to WEP or WPA or any security combination my PC loses the connection with the error message "Airport utility was unable to find your base station after restarting".
I've tried everything I can think of including tens of Hard Resets trying different combinations of settings to no avail. Any ideas?

I have the exact same problem, I've tried to configure with WPA and password, and the PC just won't recognize a valid connection, won't connect to the internet.
I have a perfect connection without security. Can someone help with configuration? My MacBook Pro recognized the network and can sign in without a problem. I just can't seem to get the PC to sign into the network.

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Airport Extreme loses connection to USB disk

Recently I upgraded my Airport extreme to 7.4.2 software. Since that time AE I keep losing connection to the disk when copying large files or after browsing on it for a while.
The drive is simply gone (no share advertised)
The only way to get it accessible again is by resetting the AE (soft reset via airport utility)
Is there a way to revert to the previous software (there appears to be no newer SW or fix at the moment)?
My config is as follows:
Airport Extreme 802.1n operating a 5GHz wireless N network, 1TB Seagate (Seagate FreeAgent 102D) external USB drive attached to it (formatted with MAC filesystem)
on the ethernet port is a linksys router acting as a Wireless G Accesspoint (for my wife's Windows laptop)

Toryn Farr wrote:
I've been having exactly the same problem. The Macs on my LAN will all continue to have Internet access. On any of them, the base station still shows up in a Finder window under "shared"... but if I click on it, it will think for a moment and then say "Connection Failed" where it normally says "Connected As: USER NAME". And then none of my computers can access the shared volumes until I reboot the router.
I'm having exactly this same problem.
Not sure where the problem comes from, but here is my environment:
Airport Express (older model) Version 6.3 as WDS remote
Airport Extreme (version 7.4.2) as WDS base station
Powerbook G4 (1.33 Ghz)
PowerMac G4 (Mirror Drive Door)
iTunes 9.0
I've had problems with my Hard Disk access from the Airport Extreme. I have Time Machine running automatically from two different machines to the same plugged in HD on the Airport Extreme. I get messages indicating that the backup can't be mounted. Once that occurs, I have to reboot the Airport.
Just like Toryn says, once you get Connection Failed, you must reboot the router.

Airport extreme loses connection with cellphone wifi

My Sister has a AirPort Extreme MD031LL/A that was bought 4 monthes ago. It has always worked very well. She lives way out of town and can only get Sattelite Internet service, it has always worked great also. 2 weeks ago her Sattelite Internet Provider was bought out and upgraded to an even faster speed. Her iPad has no problems since the change, but her T-Mobile HTC One S that had always worked perfectly on WiFi calling, (because where she lives, it is all she can get for calls from her home) only works at times. The phone states it is connected to her home WiFi system, but says it has certificate problems and or it will be connected and she can use her phone to make calls and recieve text, it comes and goes and her signal is great. T-Mobile says it is not on their end and that it is a problem of the phone and her AirPort Extreme communicating with each other. Any help is appreciated.

ok, so I think I've solved the problem. It only took 4 calls to AT&T tech support to figure it out. The reason I was able to use DHCP with a DSL modem is because (and here's the thing they kept forgetting to tell me) the modem is also a router. I know, not really, but it acts like one for all intents and purposes. It keeps the PPPoE in the modem, and works just great if you have ONLY ONE COMPUTER HOOKED UP TO IT. What I had to do was go into the modem settings and make the modem a bridge, basically making the modem what it really is, just a modem. Then I set up my AE as a PPPoE and I have been connected ever since. It also cleared up the NAT problem I was having with my Xbox 360. Anyway, I hope this helps some of the people out there.

Airport Extreme loses connection repeatedly

Not sure if I have a faulty unit or not -
We bought a brand new AE at Best Buy in January, to replace a Cisco router that lost connection about once a week. Now I have a router that loses the connection about 3-4 times a day.
Here's the set-up -
cable from wall into modem, modem hardwired to AE.
AE is hardwired (ethernet) to desktop (PC)
AE supports about 10-15 other wireless devices in the house (Macs & others)
3-4 times a day the entire network goes down, including the hardwired desktop.
Green light stays on all the time, even when the network is gone.
Unplugging the rebooting the AE restores the network in a matter of minutes, so I know it's the AE and not the modem or cable signal.
Any help would be appreciated.

I have the exact same problem, I've tried to configure with WPA and password, and the PC just won't recognize a valid connection, won't connect to the internet.
I have a perfect connection without security. Can someone help with configuration? My MacBook Pro recognized the network and can sign in without a problem. I just can't seem to get the PC to sign into the network.

2wire wireless- Airport Extreme- ethernet connection to iMac - how?

I have AT+T's DSL router that has wireless capabilities (802.11g, not n). I'm trying to use the new (802.11n version, although I'm not using n for this obviously) airport extreme to extended my wireless network to give me a wired access point to my old iMac (no wireless card).
So far the best I can do is get the airport extreme on the wireless network with a green light, but I can't get a wireline connection to land on this network. I'd even be ok with the airport extreme was a router that made the wired ports on a different network that would then route out to the wireless network.
When I connect a wired device to the airport extreme, it comes up with a 169.254.94.121 address. The wireless network is 192.168.1.x. The airport extreme does get it's 192.168.1.68 address on the same network as the 2wire. I've even forced my iMac into having an 192.168.1.80 address, but it can't ping the airport extreme's 192.168.1.68 address, so obviously the airport extreme isn't behaving how I would like. I even fired up WireShark on the connection, but it looks like the airport extreme won't even talk to it in any way; I was hoping to find the IP address on the wired side of the AX.
Basically I'm trying to use the airport extreme completely backwards from the usual setup. Wireless to wired instead of wired to wireless.
Here's what I have:
Airport Extreme - Join a wireless network, security is WPA2, and it's on the network (as seen by 2wire)
Can I get the wired connections on the airport extreme to be an extension of the wireless network or even as another NAT routed connection?
DSL router (2wire) that sends wireless-> Airport Extreme (join a wireless network) -> wired connection to iMac.
Why am I doing this? No phone line connection even close to my iMac.

I had to jump straight into the manual configuration, but it does show Wireless mode: Join a wireless network. And the 2wire shows it as a device connected to that network.
Connect using: Wireless Network
Ok, I'm still a bit confused. On the AEBSn, the only options available for Connect Using (found on the Internet > Internet Connection tab) are: Ethernet or PPPoE; For Wireless Mode (found on the AirPort > Wireless tab) are: Create a wireless network, Participate in a WDS network, Extend a wireless network, or Off. Unlike the AirPort Express or Time Capsule, there should NOT be an option for "Join a wireless network."
So at this point I think it is extending my wireless network. I just can't figure out how to get the wired ethernet ports to be on that same network.
Regardless, when configuring for "Join a wireless network," the base station would join as a wireless client, not as a means to extend the wireless range of the exiting wireless network. Since this is not the way to set up a WDS, the Ethernet ports on the AEBSn would not be enabled for sharing Internet connectivity.
WDS is not an option as the 2wire router doesn't seem to be able to handle that.
Then it appears that there will not be an option to create a WDS no matter which vendor's router you try to configure the 2Wire to work with. Sorry!

Airport Extreme loses guest account

Hello everyone.
I must be missing something here, I know it has to be easier than this.
I just received my AirPort Extreme Base Station (AEBS) and AirPort Express. Both brand new, both updated to latest firmware. I configured the AEBS as a new wireless network, created a new SSID, WPA2 personal password and set the AirPort Express to join the network that I created on the AEBS. My problem is, for some reason, the guest network that I created during the configuration of the AEBS is gone. I have reset the AEBS three times, created everything again, and it does the same thing. It loses the guest network each time.
My AEBS is connected to my ISP's DSL modem, the DSL modem handles the DSL account user name and password.
Am I missing something, does the AEBS lose the guest account when an AirPort Express is involved or something? I know I have to be missing something, I just don't know what or where.
Thanks for all your help.

Zyxel's info specifies that this a ADSL2+ Router. See link below.
This type of device, which combines a modem and router on the same chassis is also known as a gateway.
That being the case, you would have to configure the AirPort Extreme to connect with this device using Bridge Mode. Otherwise, you would be breaking networking rules by having two routers both working on the same network.
http://us3.zyxel.com/Products/details.aspx?PC1IndexFlag=420060623092947&Category GroupNo=C8A3A230-907F-4CA8-9C3B-3A84F5A06405
When you configure the AirPort Extreme in Bridge Mode, you must also power cycle the entire network.
That means powering everything down...order is not important.
Wait a few minutes and start the Zyxel device first and let it run a few minutes by itself
Then start the AirPort Extreme the same way
Then start each other device one at a time about a minute apart
If you really need the Guest Network feature, you might want to check with Zyxel support to see if the ADSL 2+ Router could possibly be configured as a simple "bridge mode" modem.
Or, your ISP may have a simple modem that they offer. You would want to make sure that this is not a gateway device or router....only a simple modem.

Sent wake-on-lan command will reset airport extreme internet connection?

hi,
I have a problem with my airport extreme.
1, My airport extreme is set always stay connected to internet. If I reboot my airport extreme, it can not update my airport extreme global host name to my DNS, I need to reconnect manually.
2, if I sent a wol command to my NAS, airport extreme internet connection will be reset. it can not update my airport extreme global host name to my DNS, I need to reconnect manually.
zhi

Derek-
Since I could not find an answer on the support site. I contacted Apple Support. Once I explained the symptoms the tech seemed to know exactly how to address my issue. I will explain what happened in hopes that it will assist you. It seems that the issue has to do with the type of wireless network security set up in the Airport Extreme that conflicted with the Vista notebook's wireless adapter.
The tech had me launch Airport Utility, log into the Airport and Click on the Wireless. First he had me change the Radio Channel Selection from Automatic to Manual and changed the 2.4 GHz channel to 9 (from default 11) and the 5 Ghz channel to 157. The wireless security was set to WPA/WPA2 and he had me change it to WEP (Transitional Security Network) and I entered a 13 character key.
This resolved the internet connection issue with the Vista laptop immediately, but now I cannot print to my wireless Lexmark printer. I have a support email to Lexmark. It seems that the Lexmark driver/software only lists WPA in the install dialog and does not include WEP. My guess is that this is the source of the problem.
I hope this helps.
-Eye

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

My airport extreme has connected to a Tplink router, i set my AE in Create network, so i get a problem of Double NAT. How can i repair this probleme because i have to use TPlink for my IP TV and i want to use AE to creat my network and the guest NW.

my airport extreme has connected to a Tplink router, i set my AE in Create network, so i get a problem of Double NAT. How can i repair this probleme because i have to use TPlink for my IP TV and i want to use AE to creat my network and the guest NW. If we don't have a solution for this question, can i set my AE to use the IP TV and how??? I'm using a 4th Airport extreme

No, not unless it is simply a network connection.
How is your IPTV being provided.. if it is using a separate vlan or separate vpi/vci in the adsl connection. Who is your ISP?
Is the TP-Link ADSL?
Is the IPTV using a separate voice channel on adsl?
Or a different vlan.
Sorry but it is something where a definite answer is not possible unless you provide all the details.
The setups are unique to each ISP around the world..
Here is one for our local ISP.
http://www.avenard.org/iptv/Setup.html
He has a section on getting this working with apple router over wireless.. look
http://www.avenard.org/iptv/IPTV_and_Wireless.html
Google around and see if other people have had success.. the whole setup is tricky.. and it is hard if nobody has used it who actually understands networking.

Airport Extreme wont connect too my router

Airport extreme dosent connect to my router via my ethernet cable, i just get a orange flashing light. Do i need to configure my router?

The ulitity program need to be updated after downloading its all sweet now. I just have too FAT 32 my External HDD and it will be fully operational

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected?

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected? I'm told that it's better to only use the WiFi capabilities of the Extreme and leave the Bigpond to feed to the extreme.

No, bridge mode would not be the correct setting for this.
Instead, look for a "wireless settings" tab or page that will provide the option to turn off or disable the wireless radio of the BigPond router.
If you are still having difficulty, it would be a good idea to post your question on a BigPond support forum or contact your Internet Service Provider.
Contact Technical Support - BigPond

AirPort Extreme USB Connected Disk Drive Not Visible To Time Machine

My AirPort Extreme USB connected disk drive is visible in the Finder and desktop. It is not visible to Time Machine. When I open Time Machine and bring up the "Choose Backup Disk" the AirPort Extreme USB connected disk drive is not visible.
What am I missing here?

Hi Pete Mackie-
Nope. You aren't missing anything.
Mac OS X 10.5: Time Machine doesn't back up to AirPort Disks
Luck-
-DaddyPaycheck

Devices not connecting through Airport extreme wired connection

Hi
I just got an Airport extreme to use as an extention of my existing network, and to plug some devices in so that they can connect to the internet for updates (Sony Blu-ray player, dish network receiver, slingbox)...
my wireless is from a linksys/cisco wireless router (4-port) wrt310n, that is connected to my cable modem. The airport is set and has the green light showing. The blu-ray player and dishnetwork receiver are plugged into two of the ports. The blu-ray player says it can't connect to the internet. The dish network receiver says it is connected, giving ip address/submask, etc.
If I take my macbook pro and turn off wireless and plug into the airport it will not connect to the internet.
What have I not done to allow wired connection to the airport extreme to connect to the net?
thanks
David

Thanks for the clarification of your setup.
Unfortunately, the bottom line here is that this is not going to work.
The ethernet ports on the Extreme will only be active if you configure the AirPort Extreme to "extend a wireless network". But, it can only "extend" a wireless network from another Apple router. It's not compatible for this purpose with your Cisco router or any other manufacturer's router.
If you are unable to connect the AirPort Extreme to your router using an ethernet cable, you might want to take a look at a pair of ethernet powerline adapters to accomplish the same task by using the wiring in your home to transmit the ethernet signal.
I should clarify that if you connect the Cisco and AirPort Extreme using ethernet, you would not use the "extend" setting on the AirPort Extreme. This is only used if the device is connecting to another Apple router.
Message was edited by: Bob Timmons

Will a WD hard drive work with AirPort Extreme to connect with an iPad Air

Will a WD hard drive work with Airport Extreme to connect by a iPad Air

If you already have an AE and a WD drive .. the best idea is plug it in and see on a mac in airport utility is the drive recognised.
If not you have problems.. if it is formatted correctly (Not NTFS mainly) then it can be a drive that is not compatible.
assuming it works get your ipad and pay for filebrowser or at least download a test copy and see how it goes.
Always the best way to find out.. try it.

IPod 4 + Airport Extreme = No Connection.

*IPOD INFO...*
iPod 4
Modem Firmware: 01.50.00
Version: 4.0 (8A293)
*AIRPORT INFO...*
Airport Extreme: v7.4.2
Wireless Security: WPA2 Personal
Radio Mode: 802.11n (802.1 b/g compatible)
*OTHER INFO...*
- I'm 100% sure that I'm entering the correct password.
- iPhone detects my WiFi Network automatically.
- Error Message: Unable to join the network "network name"
Shouldn't this "just work" since I'm only using Apple products? What steps am I missing?
-Pete

I changed the wireless security to WPA/WPA2 Personal and it now works.

Airport Extreme loses connection on applying security

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