Airport Extreme w/ static IP address issue

I'm using a westell 7501 in front of my airport extreme to connect to our ISP. Our static IP from the ISP worked great until our Mountain Lion server upgrade. Something has changed and I can't seem to troubleshoot it.
I've returned everything to factory defaults and started from scratch, but still I am unable to get the westell to pass on the communication to the Airport, so we can connect to our internal network when offsite. DNS settings on Server are correct and report back fine through testing.
When I check the IP it returns the address of the westell. Any ideas on how I can get this communication chain back to the Airport? Previously, if I checked the IP it would return our static IP and I'm at a loss on this one, however I am not a networking specialist either.

Hyon Lim wrote:
What if I use Windows XP in the remote site?
Switch?
How could I access it?
Sorry, but I don't know. If you do a Web search for "Windows" and "AFP" (each without the quotes) you'll see a number of hits that might help.

Similar Messages

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    Hi..
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    Have a nice weekend!
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    Hi..
    I have this same question.
    Yes i did change all those and have tried with all the possible settings.
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    Cross checked with the ISP, Tried same configuration in the mac machine(It's working) everything else seems to be fine but only the Airport is not connecting to the Internet.
    Any solution or clarification will be appreciated.
    Thanks in Advance.

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  • Airport Extreme and Static IP

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    Welcome to the discussions!
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    Message was edited by: Bob Timmons

  • AirPort Extreme to Static IP from ISP (MegaPath)

    Hello,
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  • Set Up Airport Extreme with Static IPs and DHCP same time

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  • AirPort Extreme with Static IP unable to connect to internet

    I have a business internet account and static IP addresses. I just purchased a new AirPort yesterday and after setting it up with the static info, I am unable to connect to the internet. My other clients on the network can connect to each other but not to the internet. I tired pinging the IP address and that was successful but when I tried to ping the Gateway / Router address, that was not. When I plug my computer directly into the cable modem I can connect to the internet. The funny thing is that when I pull up my network settings and look at the IP address that the Ethernet connection is showing, they are nothing like the addresses that Cox gave to me. I am assuming that this problem is on their end and not my end but since I am new to this type of networking I wanted to see if there is possibly something I am doing wrong before I get them on the phone again.

    Welcome to the discussions!
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    Message was edited by: Bob Timmons

  • Airport extreme loses valid IP address 4 - 5 times a day.

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    Re: Airport Extreme IP Address Issue
    After hours of trying everything else, this worked!!!
    From: Comcast Networking/Router/Wifi Gateway:
    Re: Airport Extreme IP Address Issue
    11-20-2012 07:11 PM
    MyComputerGuyJo:
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    Re: Airport Extreme IP Address Issue
    11-01-2012 03:07 PM
    Freyfisher: I had the same problem whenn I switched to the Airport Extreme yesterday.  Here is what I did:
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  • HT4145 Airport Extreme no valid IP address, no DNS addresses

    I have Uverse. I've disabled the wireless feature of the gateway and wired into my airport. I've created a network, and I have all my deviced connected to it. Everything was working fine. Then one day it started losing connectivity everyday. The light was green, but no internet access for the network. A quick restart would fix the problem. Now the light stays amber, and I get two problems: no valid IP, no DNS addresses. Please help.

    Re: Airport Extreme IP Address Issue
    After hours of trying everything else, this worked!!!
    From: Comcast Networking/Router/Wifi Gateway:
    Re: Airport Extreme IP Address Issue
    11-20-2012 07:11 PM
    MyComputerGuyJo:
    I just wanted to add what Apple Support walked me through. Worked perfectly. Similar to some of the posts here. This assumes you have finished the setup of the Airport using DHCP to obtain the IP automatically from Comcast and it says the IP is invalid.
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    Re: Airport Extreme IP Address Issue
    11-01-2012 03:07 PM
    Freyfisher: I had the same problem whenn I switched to the Airport Extreme yesterday.  Here is what I did:
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  • Airport Extreme Base Station Internet Connection issue

    I have a connection question for Airport Extreme Base Station.
    I have Comcast cable broadband. I connect that to a Linksys router for
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    In order to set up a home network to connect my Tivo's (and eventually
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    Regards
    Bill

    2) Should I be connecting it to the LAN port since it's coming out of
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    Well, that's certainly one way, but an easier way is to temporarily disable the "Built-in Ethernet" in your network configuration.
    System Preferences > Network > Show > Network Port Configurations
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    Hi,
    http://osxdaily.com/2009/12/22/mac-wireless-problems-guide-to-troubleshooting-ai rport-wireless-problems-on-your-mac/
    Hope it helps.
    Cheers.

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