Airport utility will not detect airport express, there is no green light on airlport express solid yellow then just a momentary green

I had airport express set up for a wireless network in a hotel room. Forgot password when I got home and reset but now the yellow light stays on with only a momentary green then back to solid yellow. Any ideas.  Airport utility does not see it.

Unfortunately, this type of symptom is usually a signal that there is an internal electrical problem with the Express. 
Hopefully, it is simply locked up and can be reset.
Try a Factory Default Reset as follows:
Power down the AirPort Express
Leave it off at least 10 minutes, longer will not hurt
Hold in the reset button and keep holding it another 10-12 seconds while you plug the Express back in to power
Release the reset button
Allow 40-45 seconds for the Express to restart.
If things are back to normal, you will see a slow blinking amber light after 40-45 seconds.
If you continue to see the solid amber with short green flash after a few reset tries, I am afraid that the device has failed and will need to be replaced.

Similar Messages

  • Windows 7 airport utility will not detect time capsule

    Hi, I have a current generation time capsule and I am having problems connecting to my Windows 7 home premium PC. The time capsule connects and works perfectly using my Macbook. My set up is this: DSL router conected to the time capsule via ethernet cable. I can get the time capsule to pick up wireless and connect to my PC, but upon opening the airport utility it will not detect the time capsule at all. I have trolled the internet for about 3 hours trynig various things, none of which have worked. Has anyone had this issue and resolved it?

    The airport utility has nothing whatever to do with disk access.
    It helps having bonjour available in the computer. And the utility should be able to bring up TC setup.. although as noted.. apple have already bypassed windows as it is too old. The new TC requires v6 utility.. the version for windows is 5.
    None of that is relevant to opening the TC hard disk.
    -If this is not the case, can you please advise on how to access the storage on a windows 7 PC
    Did you follow the instructions from my previous post.
    Open your windows explorer and type into the address bar,
    \\TCname or \\TCIPaddress
    Where you replace TCname with the actual name of the TC.. your nice new short SMB compatible name.
    Or use the IP address of the LAN on the TC.. by default 10.0.1.1
    If you did this and it failed, you need to ping the TC by name and by IP address from command window..
    Does the TC respond to pings??
    If so it should be able to open the TC disk.. but you will probably have to use the IP address not the name which is likely illegal.
    I also mentioned the issue of SMB names..
    Please tell me what is the name of your TC as you set it up in the Mac..
    Does it look like this.
    Fred Blog's Airport Time Capsule.
    If so it is too long.. it has spaces and it has an illegal character.. from windows the name should be short, no spaces and pure alphanumeric.
    Please reset the TC to factory and start again.. you can use the airport utility in the Mac.
    Do not use apple suggested names.. which are WRONG.
    Use names like TCgen5
    And for wireless TCwifi
    Then try again with the windows.
    If you continue to have issues, try using ethernet to the computer from the TC instead of wireless.
    Make sure ipv6 is on and set to link-local or the PC equivalent of that.. I will need to look that up.

  • Updated airport utility will not work on older Airport Extreme

    I have a mid-2011 Macbook Air with OS 10.9.4. So that's up-to-date. I recently updated my Airport Utility to version 6.2. I have an old Airport Extreme. The new Airport utility will not work with the old Airport Extreme. Apple will not let me download the older Airport Utility, because I have a newer one installed: classic Catch-22. Any ideas? I need to find out my SSID to connect with a new Denon AVR receiver. Is there any way to find out my SSID with Airport Utility?

    You must first uninstall AU 6.2 before you can install an older version. This may be removed by the mods so get it while you can:
    AirPort Utility 5.6.1 on OS X 10.9 Mavericks | Corey J. Mahler
    Installing the Old AirPort Utility (Version 5.6) on Mountain Lion | frank.is

  • Airport Utility does not see Airport Extreme Base Station

    Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

    Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
    Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
    Any help would be greatly appreciated.

  • Airport utility is not detecting my airport express

    it worked fine in the past. then I tried to switch to time capsule. I had problem with this. Probably I deleted in the airport utility programme my old airport express (pressing ignore).
    Now when I want to use again my airport express in order to have a wlan network the utility programme is not detecting my airport express. I already pressed the reset button at my airport express, but it still doesn't work.
    What can I do that the utility programme discovers again my airport express?

    Be sure you perform the reset correctly. While the Express is powered up, press and hold the reset button and keep it depressed continuously, for at least five seconds, until its LED flashes rapidly. After a moment or two, the LED will flash amber, slowly. The Express will then appear as an unconfigured base station in AirPort Utility.
    Depending on your version of Mac OS X the Express will appear in your AirPort menu as "Apple Network nnnnnn" or "New Airport Express..." Select it, and launch AirPort Utility to configure it.

  • Current version of airport utility will not connect with older airport express

    I was given an older aiport express that I want to add to my network for iTunes sharing.  I have an airport express and aiport extreme currently.  I am running Mac OS x 10.7.5.  My current version of airport utility does not support this express and it tells me to download utility version 5.6. When i try to install version 5.6 i get an error message that tells me to contact software manufacturer.  I'm sure there is a simple fix but I don't know what to do.  Any help would be great!

    Hi
    again , at least for getting 5.6 installed, look at my post earlier, or better to JEFFY's and download an much better alternative "unpkg", to get it ( 5.6) on to  your  mac.
    Then, though, getting to use it to configure your older AP as I attempted is anothe matter. I didn't succed so far..
    Good luck to you. If it works pse tell .
    Thanks.
    Pierre

  • Airport Utility will not display any base stations.

    I just had a new hard drive installed in my two year old MAC, since the last one crashed and have Mavericks installed. I have tried to un-install the application so I can re-intall a new one but the system will not let me. I am running a 5th generation of Airport Extreme which by forcing the back methoed of pulling the airport and continualiy doing a hard factory reset on the device, we have determained that the application Airport Utility for Mavericks is defective but there is no patch or update available; how do i get the application to show my base station so I can monitor who is conected to my internet.

    I'm not interested in ascribing blame either but waiting for Apple to fix something that isn't broken will only divert attention from seeking the problem's underlying cause. Assuming the AirPort Utility app on your Mac remains unaltered, it's exactly the same one everyone else is using. Should there be any doubt about that, reinstalling OS X will obviate any concern.
    I suggest the following for you to consider as you deem appropriate.
    Apple's Wireless Diagnostics may supply some additional helpful information.
    To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
    The following authentication dialog will appear:
    Authenticate with your Admin password, then click the Continue button in the following:
    The network analysis and diagnostic tests will take several minutes to complete:
    When it completes, if your wireless network is functioning properly the following will result:
    If something is amiss, supposedly the results will be different and you will be presented with helpful information.
    Assuming your connection is "working as expected" select Continue to summary and click Continue:
    Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
    Click Continue.
    The next step will also take a few minutes:
    When it finishes, you will be presented with a summary that may or may not be useful to you. Let me know if it is.
    The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish expand it and examine its contents. It's up to you.

  • Airport Utility doesn't detect Airport Express

    Hi,
    I have 3 Airport Express' which I use to join my existing wireless network and stream music via airtunes.  Everything has been working fine until recently when I upgraded my wireless router to a Belkin Play N600.
    The router is set up and connected to the internet, and my Airport Express' also connect to the network fine (they are shown as connected when you access the router).  The Airports connect fine both wirelessly or via ethernet.  However, despite the PC also being connected to the network (again shown as connected to the router and listed next to the airport express') the airport utility does not see the airports when you do a scan?
    What is even stranger is if go to "file->configuration other" on the airport utility and then type in the airports IP address and password you can access the Airport and change settings etc. It just doesnt recognise them when you do a scan (and therefore it doesnt detect them in iTunes either)?
    Any help anyone can provide would be greatly appreciated!
    Thanks in advance
    Paul

    Thanks!
    What kind of cable, and connect it to what (the computer, I guess, or the router?)? Sorry to sound so dumb, but I'm very new with this technology :-)

  • Itunes and airport utility will not recognize AE despite status green

    I am trying to onfigure my vista pc and airport extreme base station to stream music wirelessly via an AE. I have read the posts and with AE connected via an ethernet connection it shows up in itunes under my computer tab and everything is ok. However when I disconnect the ethernet cordm the status light on both the AE and airport extreme (when I plug it back into my only eternet connection) both show green, yet neither itunes nor airport utility will recognize the AE. Also tried using windows network tab to add the AE as a wireless device but it also does not find it.Can anyone help me further with this? Very frustrating

    For your express to show up in your globe-view thingy....  you need to either select the network that the express is broadcasting from the wifi drop-down.... or select the network that it is a part of.

  • Airport utility can not find airport extream base station

    I bought apple airport extream base station recently. I download ariport utility ion my iphone. But the airport utility cant find my airport extream base station.

    Power up the AirPort Extreme for a few minutes
    Hold in the reset button on the back of the AirPort Extreme for 10 seconds then release
    Allow a full minute for the AirPort Extreme to restart again
    On the iPhone home screen, tap Settings
    Tap WiFi
    Look for the listing of Setup A New Base Station
    Tap on AirPort Extreme
    The example below shows an AirPort Express. You will see AirPort Extreme
    When you tap on AirPort Extreme, that will get the setup wizard running. Follow the prompts.

  • My MacBook Pro's  airport Utility will not recognize my new time capsule.

    My name is Sam. I am not very computer savvy, but I am trying everything I can to get this time capsule to work. I have a MacBook Pro that has been getting the internet via a DSL connection. I am using a Versa Express VER170P dsl modem. I do NOT get wireless internet with this router. I bought the time capsule based on advice that I would be able to use it to get internet wirelessly in my condo. I have plugged the printer into the usb port, I have plugged my internet cord into the WAN slot and plugged the power cord into the wall. The TC shows the green light, but my Airport utility just scans indefinitely never finding it. Can anyone help? If so, please use basic terms. =)
    Thanks,
    Sam

    Hi and welcome to the discussions.
    The green light is a good sign so far.
    Try connecting an ethernet cable from one of the LAN ports (there are 3 of them)on your Time Capsule directly to your MacBook Pro and then see if this helps AirPort Utility locate your Time Capsule to you can configure it.
    If no luck, try shutting down your system and restarting. Modem first for a few minutes, then Time Capsule until you have the green light, then your computer.
    Once you have the Time Capsule configured, and you are ready to make your first backup, keep the ethernet connection to Time Capsule as there is a lot of data to be copied and it will go faster and more reliably with this connection. Subsequent backups will normally be much smaller and quicker, so you could use wireless for these if your prefer.

  • Airport utility will not update

    having problems with my Airport Express not staying conected, thought i would down load and install the updated Airpot Utility 5.6.1
    dowloaded and attemted to install, will not install unless i have the most up to date operating soft-wear. downloaded and
    in stalled the update Mac OS X v10.7.4 (took 24 hours)
    airport utiliti still will not install, saying "AIRPORT UTILITY CAN'T BE INSTALLED ON THIS DISK, THE VERSION OF MAC OS X ON THIS VALUME NOT SUPPORTED"
    please help
    s

    Is there a chance that you missed the info about AirPort Utiltiy 5.6.1 before you tried to install it?
    AirPort Utility 5.6.1 can only be used with the Snow Leopard or Leopard operating systems....10.5.7 to 10.6.8.
    You have Lion 10.7.4, so you will need to download and install the correct application for your Lion operating system:
    AirPort Utility 5.6 for Mac OS X Lion

  • Iphone will not detect airport printer

    I am able to print from my computer wireless to airport express by following these steps:
    but I cannot print wireless from iphone. Airport untility detects printer, also set up printer through Boujour Windows.
    Why will my iphone not detect the printer.
    Thank you
    Windows Vista PC can't print to AirPort connected printer                       
                                                    Oct 19, 2010 12:34 PM                                                    (in response to Totem)                                                               
    1. Make sure the printer is recognised by the base station.
    2. Select 'Add a new printer' in Windows
    3. Select 'Local Printer' in the dialog box (auto detect and install
    should be off), click next.
    4. Choose 'Create a new port' and "Standard TCP/IP Port'. Click next.
    5. For the printer IP address, enter the address of the base station 10.0.1.1. The port name will be filled automatically. Click next.
    6. For the device type, choose 'Hewlet Packard Jet Direct', then click Finish.
    Choose your printer from the list and follow the rest of the prompts to install and configure the driver
                                    Toshiba Satelite A-10, Windows Vista, WRT350N NAS200 WD1TB Apple TV Airport Express  Nano and iPod Touch                           

    In order for an iOS device to print to a printer, that printer must be AirPrint-capable. Just connecting a printer to the USB port on the AirPort or Time Capsule will NOT make it AirPrint-capable.
    An alternative is to use an application, like: Printopia.

  • Airport utility will not recognise my Airport Extreme

    For some reason Airport Utility 6.1 says it cannot find my Airport Extreme (A1143 802.11n)
    I heard there was a problem with older 802.11g models, but this should be ok right?
    I am still conected to the internet, but I can no longer access or admin the device - what can I do?

    This article says your device, also known as Airport Extreme 2nd generation, is supported by Airport Utility 6.1:
    http://support.apple.com/kb/HT1998
    So that's not the problem.

  • AirPort Utility does not see AirPort Extreme Base in G5 but see it in PB G4

    Moreover I cannot lease an IP from AirPort Extreme Base with my G5, I must use manual IP set in order to connect. Every things works fine with the PB G4 which had an import setting from the G5 before the trouble began.

    Sorry I had so many change in Hardware I have an AirPort Extreme Base and AirPort Utility works fine with the PowerBook G4. When you open Network Preferences and click advanced you will see TCP/IP
    if you open it you see configure IPv4 you should Using DHCP.

Maybe you are looking for