Alerts In CRM 5.0(step by step)

Hi Team,
I am working in CRM 5.0.
plz give me a step by step settings for alerts In CRM 5.0
Reminder Alert
I have to make changes in alert settings.
The problem is that even the default alert "Time to wrap up" is not coming up.
In all the previous instances i have worked this alert seems to be active.
I guess some settings need to be activated for the alert modeler in the system
Could somebody tell me which settings need to be activated
Thanks & Regards.
VEERA

hi khaled fahim ,
Presently I am using CRM 5.0 config guid . In the webclient screen I am finding that the slots for Alerts. Can any one please tell me from where I can START,
when i fix time for 20sec.but there is no result.......in CRM_IC.
Thanks & Regards,
VEERA

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Hi Rajeev,
Please check if you have done the following steps:-
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How to configure IC winclient alert modeler - CRM 5.0

We are wanting to assign a marketing attribute against certain customers, to have them flagged within CIC0 that any incoming calls from them need to be forwarded to one particular person within our organisation. The alert modeler would work well for this, where it would display an alert on these certain customers.
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-> Right mouse click in the top right field and choose 'Create Profile Set'.
-> In the Popup, just give some description and then click on the green check mark.
-> Now right mouse click in the top right field 'create target group' -> Right mouse click on the new group, goto the properties and then provide some description of the target group.
-> Right mouse click on the new group, and choose Open target group.
-> Add business partner to the target group with button 'Add'.
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COMPANY_PROF
CONTACT_PROF
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With Best Regards,
Vinod

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My scenario is WS>XI>ABAP proxy.
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Our requirement is to trigger an alert and restrict is to a particular partner function.
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Hi Gregor
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We want to send an alert to a particular partner function that is custom created. He/she should be able to see it in 'Acquisitons--> Home' in EP in the iview 'Alerts List' or some other place. We want to send it on the creation of every new opportunity. We have downloaded the packages mentioned in SAP Note 760472 but still we have not been able to see the alerts in EP so far.
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