Alerts from CRM system
Hi,
My scenario is WS>XI>ABAP proxy.
I want to configure alerts for all errors in XI and CRM.
I know that i can configure Alerts for XI box, which will trigger if any errors in SXMB_MONI of XI box.
But how and where to configure to trigger alert if something goes wrong in CRM box SXMB_MONI.
Can i use the same alerts configured in XI box?
For my case do i need to configure CCMS? or can i do with out CCMS??
You can either use CCMS or alternately consider using Fault Messages in your ABAP Proxy.
Would suggest if there is some application error that you want alerts to be triggered for, you use Fault Messages.
A SDN search on blogs for Fault Messages should give you a better idea.
Regards
Bhavesh
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Thanks for your advise.
However, I missed to mention that we have two set of users One is for Finished Goods and another for Spares.
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1 . Do the Data replication in source system
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How to use adapters to get data from external systems such as CRM systems.It is totally depends what kind of message is or are coming out from CRM Systems.
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Hello friends,
In our prj requirement, we have to download data from CRM systems.
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Hi Friends,
I have created a CRM sales order in CRM Web Ui or Gui. I am getting this Errors.
Diagnosis
Errors occurred while transferring the document into another system. To view the error messages, see the enclosed log.
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u2022 Product cannot be recoded for ERP System (Notification E CRM_ORDER_MISC 015)
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You are getting error in the Sales Order is because of Master Data.
Sales Documents will flow from CRM to R/3 when master data is consistent in R/3 & CRM side.
Please maintain the master data in R/3 side & download into CRM Side.
For Customer use adpater object CUSTOMER_MAIN & for Material object is "Material"
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http://help.sap.com/saphelp_crm20c/helpdata/en/4D/CFF837A9AAE651E10000009B38F8CF/frameset.htm
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I need to download all E-Mails (incl. Attachment) from the CRM EIC Webclient System to the local
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Edited by: Andreas Faatz on Jan 25, 2010 4:26 PMHello Andreas,
Just to clarify, I assume that you are referring to emails that arrive into the system via SAP Connect interface and are processed via the Agent Inbox (and not referring to emails that arrive via the ICI interface and are directly pushed to agents)? The ICI emails are typically stored on a third-party email server, so they would not be stored in SAP CRM. On the other hand, the SAP Connect emails are stored in the CRM system, sort of, though its rather complicated. The emails are converted into a combination of CRM workflow and SAP Office document and are broken up and stored in a variety of different tables. So there isn't really an single email that is stored and easily retrieved.
Incoming ICI emails are first converted into an SAP workflow work item until accessed in IC and then are converted and stored as SAPoffice document in tables SOFM, SOOD (header info) , SOC3 (for non krpo) , SOFFCONT1 (for kpro / binary data) -- and if the document has been sent -- also in SOOS, SOST, and SOES (for externally sent documents). I'm not sure if this helps you at all
Best regards,
John -
Triggering alert from Destination system
Hi,
i am using a proxy to an R3 system.
can i also trigger an alert to my alert inbox in XI from R3 error in SXMB_MONI?Udi,
One option ~~ you the RFC SLAERT_CREATE from your R3 system to XI,
Check my blog,
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
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Bhavesh -
An Inquiry Document is to be created in ECC from CRM system
Hi Friends,
An Inquiry Document is to be created in ECC when an project opportunity is created and the phase of the opportunity is Quotation Stage in CRM system using Tcode CRMD_ORDER.
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So can any one suggest me where should i need to call the BAPI , what parameters i need to pass ,
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Raghavendra Prasad
Message was edited by:
Raghavendra PrasadI actually followed your blog and developed a sample application
How to create SAPUI5 application consuming Gateway service with the help of SAP NW Gateway Plug-in for Eclipse
Can you please explain below :
1) I was getting an UI like this , but in example you provide you achieved a table like UI. May i know the reason behind this?
How can i achieve the UI as in blog?
my result
example in blog result
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I am new to CRM can anyone tell me how to open the PCUI application in CRM system .what is the transaction code to view the PCUI application for the lead and opportunity transactions. cany anyone tell me step by step process to view.
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RohitHI
The People centic user interface is the user interface layer where the end user process the crm transactions etc.
go to SE 80 transaction and select the application as BSP application becouse pcui is bsp based views. type crm_bsp_frame under the application field and you will get folders select the select.htm folder and right click on the mouse and click on test then you will get the popup window enter the crm system user id and password you will get the pcui floor plan for entire crm applications in the browser select the lead and opportunity transaction floor plan click on the new floor plan option. then the new popup window will open and finally you will see the lead transaction or opportunity transaction pcui view to work on . these pcui views url will inturn you can assign to the enterprise portal to log on to single sign on to EP and access the pcui application for crm marketing sales and service module areas as well along with the contact and account mangement for business partners creation screen.
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Dinaker vikas -
How to read the BI query from CRM system?
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I have to read one BI query in CRM system. Can you please let me know how we can do that?.
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Kindly help.
Also, do we need to make some configuration settings in CRM system to execute the BI query in CRM? If so, please let me know how we can do that?
Regards,
VaibhavHI
The People centic user interface is the user interface layer where the end user process the crm transactions etc.
go to SE 80 transaction and select the application as BSP application becouse pcui is bsp based views. type crm_bsp_frame under the application field and you will get folders select the select.htm folder and right click on the mouse and click on test then you will get the popup window enter the crm system user id and password you will get the pcui floor plan for entire crm applications in the browser select the lead and opportunity transaction floor plan click on the new floor plan option. then the new popup window will open and finally you will see the lead transaction or opportunity transaction pcui view to work on . these pcui views url will inturn you can assign to the enterprise portal to log on to single sign on to EP and access the pcui application for crm marketing sales and service module areas as well along with the contact and account mangement for business partners creation screen.
please do reward points if helpful
Dinaker vikas -
0CRM_SALES_ACT_1 takes a long time to extract data from CRM system
Hi gurus,
I am using the datasource 0CRM_SALES_ACT_1 to extract activities data from CRM side. However, it is taking too long time to get any information there.
I applied the SAP NOTE 829397 (Activity extraction takes a long time: 0crm_sales_act_1) but it did not solve my problem.
Does anybody knows something about that?
Thanks in advance,
Silvio Messias.Hi Silvio,
I've experienced a similar problem with this extractor. I attempted to Initialize Delta with Data Transfer to no avail. The job ran for 12+ hours and stayed in "yellow" status (0 records extracted). The following steps worked for me:
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2. Run Delta Update
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Worked like a champ, data load finished in less than 2 minutes.
Hopefully this will help.
Regards.
Jason -
Automatic Email Alert from Central System
Hello,
Would like to ask for someone knowledgeable with setting up central auto-reaction approach on SAP System. Currently we are configuring our R3 system with this capability for us (recipients) to inform immediately if certain Critical Business Process fails. However, we have made a customized function module that determines the alert information and sends them to our central monitoring system (Solution Manager) by means of RFC (remote function call).
Our problem now is that, when we intentionally failed one job to test the functionality of this alert and inform the recipients, we found out that no alert notification has been received by the recipients.
Would you advice any steps or process or documents that I could use for verification on my set-up.
Or any inputs would be highly appreciated.
Thanks in advance.Hi Jaypee,
First check if the function module u r using is calling the program to send mails through SMTP,, next check the SCOT configuration, and the authorisations for the message server.
It would ber helpful if u could post the error number in SOST( status text)
Also,
if possible i would like to know what further analysis is ur CEN doin on the alerts??
Regards,
Kris.
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