Alerts, SQL Commands and SBO Mailer

We are having a tough time with alerts running and not running. Alerts were fine in 2005 and we we started with 2007 (PL 10 through PL 44) there are all kinds of problems. We've narrowed it down that if a SQL has SUM, Inner select, datetime, getdate and some other commands, the alert does not work. In fact in the pre PL 45 patches, it would cease up the database until you changed the OALT active field via SQL. Now with PL 45, it simply just doesn't run.
These SQLs run just fine from the query manager, but when put into an alert they don't run.
Also, we are experiencing the SBO Mailer service getting auto shut down throughout the day and night for no apparent reason. I have to say this is part of 2007 because we never had this with 2005.
Any comments or ideas to prevent the mailer from auto-shutting down?
Why would SQL queries work fine from the query manager but not when placed in an alert?
Regards,

We nailed down our true problem, besides certain SQL commands that don't work, it is that at least one of the users who are to receive the alert MUST be logged into SAP for the alert to run. Meaning that if you have an alert set to run at 5am, it won't run until one of the users who are the list login. Likewise, if you have an alert to run at 6pm, it won't run unless one of the recipients are logged in.
This was driving us crazy for a long time, we would login, create and test the alert and all was well. Then it wouldn't run or would run once every few days.
In versions priory to 2007, the alerts ran because the service manager would kick them off. Now in 2007 it is different.

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How to find out the failed sql command and its data from DEFERROR

Hi,
has anybody a procedure or some other possibilities to read the content of column USER_DATA of the advanced replication view DEFERROR in order to find out the failed sql command and its column values?
Thanks in advance.

Hi Vishwa,
             The control would be something like this for navigation in Get_p_xxx method u mention as link and u mention a event name which gets triggered on the click of this hyperlink. So your GET_P_XXX method would have the following code:
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Now you have to create a method as EH_ONEXAMPLE at your IMPL class and within which you would give an outbound plug method. Within the outbound plug the target data would be filled in the collection and window outbound plug would be triggered.
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Restrictions for using sql commands and operators in loader control file

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It suppose that there is a lot of restrictions and limitations when using sql commands and operators in the loader control files, same as it seems I cannot use (or) when with case statement, also it seems there is certain length for the case,
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Hi Ash,
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http://dbaharrison.blogspot.com/

Using unlinked sql command and table in a subreport

All,
Does CR allow using an unlinked sql command and a table in the same subreport? I am passing the CurrentCEUserName from the main report to the sql command in the subreport (via linked parameter). The sql command then executes a query to pass the parameter to the database (example: select myfunction('{?myparam}' from dual). I need this to run before subreport's table query is executed.
This all appears to work except that the parameter passed to the sql command isn't set when the command executes. The value is always null when the sql command is executed. If I add the parameter to the report output it shows the expected value.
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thanks!

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declare @result varchar(100);
set @result = ( select myfunction('{?myparam}') );
select * from table;
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HTH,
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Crystal report SQL Command and using IN

Post Author: geozuh
CA Forum: Crystal Reports
Does any one know how to get a multiple value prompts to work in Crystal report SQL Commands? I have an extremely large database and do not want to pull back all the records to the report. I know I can do the filtering in the report, but due to the size of the database, I am restricked from doing do.
I would like to set the State as a multiple value parameter/prompt to be used in the SQL Command.
Ex.
Select CustID, FirstName, LastName
from Customer
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Post Author: yangster
CA Forum: Crystal Reports
you are over thinking the problemsimply create a parameter within crystal for your state and change it to allow multiple valuesthen in the select expert put in state = ?stateif you do show sql query you will see that the values are pushed down to the sql level thus no performance hit vs putting the parameter directly in the command itself

SQL Command and JOIN Types

I'm using CR 10 and I am trying to write a SQL command. Sadly I'm only able to pull one table. When I try to link in a second table I get a FAILED TO OPEN ROWSET Error. It also mentions an extra token: OUTER
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FROM "Customers" RIGHT OUTER JOIN "Sales"
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Any ideas would be greatly appreciated!
Thanks!

The database it is querying is a ProvideX database.
I was able to get the SQL statement to work, however it didn't do any good at all. The report still pulls the data just as slow. The database table it is pulling from has a large amount of data. When I do an INNER JOIN to the two tables, it queries it very quickly. However when I perform the LEFT OUTER JOIN, it decreases the performance dramatically. WO1 has all the work orders that have been entered, WO2 has all the materials for the work orders. If there are no materials in the work order, I will not get all of my work orders entered, only work orders with materials on them.
If I go to the LEFT OUTER JOIN I then get the results I need, it's just slow and most of the time the report will crash.
Here is the actual syntax I am working with. I was hoping a SQL statement would speed it up but that is not the case.
SELECT "WO1_WorkOrderMaster"."WorkOrder","WO1_WorkOrderMaster"."QtyComplete", "WO1_WorkOrderMaster"."ActualProdStartDate", "WO1_WorkOrderMaster"."QtyOrdered", "WO2_WorkOrderMaterialDetail"."ComponentItemNumber"
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SQL Command and Datetime Parameters

Hi, I am having problems adding datetime parameters to a SQL command.The code is AND table.startdatetime >= '{?start}' I enter the time and date in the parameter and get the following error. Incorrect syntax near 2006Any cluesThanks

Hi,
What database you are using?
Regards
Sarobinyal

Can we join SQL Command and Stored procedure in CR ?

Hi friends,
i have one already developed reports.
now based on some requirments changes, i need to add YTD sales in reports.
i have already built Command for this reports.
Command also used one of tables which contain each month sales data.
Now, i need to add YTD calculation in reports.
so how can i handle this YTD in existing Command or do i need to develoed anohter stored procedure ?
Thanks.

You can try editing the existing command and add the new columns that you want. If you are unable to see the new columns added then try to use verify database option under database menu option. After clicking on verify database you can see the new fields added in the report.
regards,
Raghavendra.G

Sound alerts for received and sent mail not working

How can this be fixed? Using yahoo email. Did work before upgrading to os4.3

Do you have system sounds off? Go into settings and see if you have selected Mute System Sounds or Lock Screen Orientation for the button on the right hand side of your iPad, just above the volume control. If you have Mute System Sounds checked, simply move the button in the opposite direction. If you have Lock Screen Orientation checked for that button, click your home button once to go to your home screen. Then double click your home button twice and your most recently used Apps will appear on the bottom row. On that row, with your finger, swipe those Apps to the right all the way and an icon will appear on the very left side. It should be a mute button and by touching it, you will turn system sounds back on. Let me know if this solves your problem.
If neither option works, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore red slider) until the Apple Logo appears, then let go of both buttons and your iPad will restart. You will not lose any data or settings.

Password keystrokes won't register in Run SQL Command

I'm sorry if this has been answered before. I searched but I couldn't find this particular problem. I'm new to Oracle and I'm trying to install it on my computer. I'm used to using the Enterprise Edition that is available at school, so the Express Edition seems so much different.
In case it is important, I'm running Windows Vista Home Premium (64-bit). When I go to Start > All Programs > Oracle Database 10g Express Edition > Run SQL Command Line, I enter "connect", then it prompts me for a username. I enter "SYSDBA", then it asks me for a password and my keystrokes are not recognized. I tried to just go ahead and enter the password I created when I installed and press ENTER but that didn't work.
I tried going to the Database Homepage, and I can log in with SYSTEM and my password, but my SQL commands and scripts (from school, that work with the Enterprise Edition) don't work. I get this pop-up window with the title "Enter Bind Variables" and the page itself has a SUBMIT button, but there is nothing else there.
I'm totally lost. Any help is greatly appreciated.
Edited by: user10823568 on Apr 1, 2009 11:56 PM

sysdba is a privilege, not a user. SYS and SYSTEM users have the DBA role privileges, SYS owns the catalog (database, tables, datafile, user and object info, all the metadata).
The sys and system users can manipulate just about anything in the instance, using a connect sys as sysdba grants the ability to do a few more management tasks (i.e. shut down the database). Its best to only use those database logins when they're really needed (backups, startups, etc) and create other database users for all the other stuff. A quick way to get started is
connect sys as sysdba; -- or connect / as sysdba;
create user joe identified by joepasswd;
grant resource to joe;
grant connect to joe;
grant create session to joeThe resource privilege is a quick way to get all the rights needed to create tables, indexes, procedures. There are a couple of rights in resource that most admins don't like to hand out to just anyone but it'll get the joe database user rolling.
Now on to that "bind variables" dialog, the script that is running needs some input, take a look at the .sql file and there's probably an ampersand in there somewhere- maybe it wants a user name name, just have to figure out what it wants.
And sqlplus does not echo characters typed in at the password prompt, that's normal.

Converting a SQL Command Parameter from Date to Char

Hi,
I'm using CR XI version 11.0.0.1282. I've created a report using a SQL Command and have a parameter defined as Date. I need to convert this Date parameter to a CHAR and have created my WHERE clause as:
WHERE "CC_PAYH"."PPOST"= CHAR ('{?From Date}') AND
"CC_PAYH"."PPTYPE"<>13
I get a message saying 2008 is not a valid token which in AS400 means it doesn't like the year. Go figure.
I've tried running a similar query in AS400 and I get the desired affect. I've tried removing the parameter from the Where clause and putting it into the Select like:
CHAR ('{?From Date}') as MyTestDate
just to see the representation I would get and I get the same error.
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Thanks,
Brian

Hi Brain,
Can you please try the query similar to the following syntax and verify whether it helps you!
Select * from Orders where ([Order Date]) =
CStr({?Date})
Regards,
Vinay

SQL Command/SQL Expression Fields

CR XI R2
Hi All,
Here's the situation.
There is an SQL table of lookup codes. The columns in the table are "FIELD", "VALUE", and "DESCR".
The data looks like
CRA_TYPE      RV     Receiving
CRA_TYPE      AJ      Adjustment
CUST_TYPE    MD     Medical
CUST_TYPE    RT      Retail
The main datatables contain a "VALUE" in a particluar "FIELD" and I need to be able to retrieve the appropriate "DESCR" to output on the report.
There is a stored procedure that takes 'FIELD" and "VALUE" and selects "DESCR" but I can't figure out how to set it up as a formula field and pass parameters to it for each line.
It is basically
SELECT DESCR FROM tbLookUp WERE [FIELD]=@FIELD AND [VALUE]=@VALUE
The "FIELD" parameter would be static (in this case "CRA_TYPE") and the "VALUE" parameter would be the value of the CRA_TYPE field in each datarow.
I can't just use the "VALUE" since more than one field might have the same "VALUE" but a different "DESC". Only the combination of "FIELD" and "VALUE" is unique.
I've been playing with SQL Commands and SQL Expression Fields with no success. There aren't a lot of samples to look at especially the SQL Expression Fields.
I could create a new stored procedure that would just send in the translation but I don't want to create a stored procedure for every report and almost all the reports will need a similiar transaction scenario.
Any help would be greatly appreciated.
Thanks in advance.
Larry

Yes, I am pretty familiar with Crystal, at least in the routine stuff and pretty good in VB and SQL.
In normal SQL I would retrieve it with a join to the LookupTable.
like: JOIN tbLookUp ON tbLookUp.FIELD = 'CRA_TYPE' AND ( tbLookUp.[value] = tbCRA.CRA_TYPE)
and then just add to the SELECT statement:   tbLookUp.DESCR
However, I can't find anyway to use the Database Expert to add the FIELD='CRA_TYPE" to the linking process
I was hoping the "SQL Expression Fields" might hold the answer but the documentation and examples on their use is pretty slim.
I was hoping for a way to run something like: SELECT DESCR FROM tbLookUp WHERE FIELD = 'CRA_TYPE' AND [value] = {tbCR_AUDIT.CRA_TYPE} which would evaluatefor each record like a Formula Field which I could then just insert into the report.
Everything I've tried in the formula editor for an SQL Expression is no good, but run just fine in the SQL Server Management Studio.
I could just skip the "Database Expert" completly and write an SQL Expression as a "SQL Command" that would retrieve it but I'm trying to use the "Database Expert" for ease of maintenance by other people later on and keep as much as I can in CR.
Maybe I'm asking CR for too much.
Thanks

How to pass a multiple value parameter to SQL Command?

Hi,
I created a SQL Command with parameter. But, I need the parameter to be set as multiple value. After creating the SQL Command and it's parameter under the Database Expert, I went to Field Explorer ---> Parameter Fields and found the parameter that I had created for the SQL Command. But when I wanted to edit the parameter to make it a multiple value parameter, the multiple value option was fix grayed as single parameter and I couldn't change it to multiple parameter. Is there any way that I can set a parameter that is attached to SQL Command as multiple value rather than single value? Thanks.
Cheers,
Al

Al,
That's a feature that, apparently, is only available in CR 2008. If you are using CR 2008, use this link to see how to do it.
[https://boc.sdn.sap.com/node/19268]
Cheers,
Jason

SQL Command table linking issues

I have created a simple SQL command in CR 2008 to save the creation of a view on the DB (SQL Server 2005). I then link it to another table from the same DB. Once this was done I began experiencing extremely long run times versus the link with the original view. The SQL command set was copied directly from the view in MS Visual Sudio. The joins in CR are left outers and inner that worked fine with the original view. We ended up running a trace of the SQL Server and found the SQL was producing 21,000 record reads everytime the primary table read a record. It was not following the inner join at all. I did a Show SQL in CR and found that the CR generated SQL looked very strange and not like the typical construction when the view was being used instead of the table What am I doing wrong? Below is a copy of the Show SQL for this particular issue. It seems to be the second command set in italics that causes the issue. That is from the SQL command I created in CR.
Thanks,
Brian
PROD - FIN
SELECT "MAN_JOBS"."JOB_NUMBER", "MAN_JOBS"."ACTUAL_START_DATE", "MAN_JOBS"."ACTUAL_START_DATE_2", "MAN_JOBS"."STD_PROCESS_SPEC", "MAN_JOBS"."COMPANY_CODE"
FROM   "fin_prod"."dbo"."MAN_JOBS" "MAN_JOBS"
EXTERNAL JOIN MAN_JOBS.STD_PROCESS_SPEC={?PROD - FIN: C_IC_PRODUCT_CHARACTERISTICS.PART_CODE} AND MAN_JOBS.COMPANY_CODE={?PROD - FIN: C_IC_PRODUCT_CHARACTERISTICS.COMPANY_CODE} AND MAN_JOBS.COMPANY_CODE={?PROD - FIN: KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.COMPANY_CODE} AND MAN_JOBS.JOB_NUMBER={?PROD - FIN: KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.DOCUMENT_NUMBER} AND MAN_JOBS.STD_PROCESS_SPEC={?PROD - FIN: KX_PRODUCT_MASTER_EXT.PART_CODE}
PROD - FIN
SELECT *
FROM dbo.IC_PRODUCT_CHARACTERISTICS
WHERE (CHARACTERISTIC_CODE = 'TEXT')
EXTERNAL JOIN C_IC_PRODUCT_CHARACTERISTICS.PART_CODE={?PROD - FIN: MAN_JOBS.STD_PROCESS_SPEC} AND C_IC_PRODUCT_CHARACTERISTICS.COMPANY_CODE={?PROD - FIN: MAN_JOBS.COMPANY_CODE}
PROD - FIN
SELECT "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."IC_MOVE_QUANTITY", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."TRANSACTION_TYPE", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."IC_LOT_NUMBER", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."WAREHOUSE", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."PERIOD_TXT", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."YEAR_TXT", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."DOCUMENT_NUMBER", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."PART_CODE", "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."COMPANY_CODE"
FROM   "fin_prod"."dbo"."KX_IC_MOVEMENTS_PRODCTN_IN_OUTS" "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"
WHERE "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."COMPANY_CODE"={?PROD - FIN: MAN_JOBS.COMPANY_CODE} AND "KX_IC_MOVEMENTS_PRODCTN_IN_OUTS"."DOCUMENT_NUMBER"={?PROD - FIN: MAN_JOBS.JOB_NUMBER}
EXTERNAL JOIN KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.PART_CODE={?PROD - FIN: PRODUCT_MASTER.PART_CODE} AND KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.COMPANY_CODE={?PROD - FIN: PRODUCT_MASTER.COMPANY_CODE}
PROD - FIN
SELECT "PRODUCT_MASTER"."PRODUCT_CLASS", "PRODUCT_MASTER"."COMPANY_CODE", "PRODUCT_MASTER"."PART_CODE"
FROM   "fin_prod"."dbo"."PRODUCT_MASTER" "PRODUCT_MASTER"
WHERE "PRODUCT_MASTER"."PART_CODE"={?PROD - FIN: KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.PART_CODE} AND "PRODUCT_MASTER"."COMPANY_CODE"={?PROD - FIN: KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.COMPANY_CODE}
PROD - FIN
SELECT "KX_PRODUCT_MASTER_EXT"."PRODUCT_CLASS", "KX_PRODUCT_MASTER_EXT"."PART_CODE"
FROM   "fin_prod"."dbo"."KX_PRODUCT_MASTER_EXT" "KX_PRODUCT_MASTER_EXT"
WHERE "KX_PRODUCT_MASTER_EXT"."PART_CODE"={?PROD - FIN: MAN_JOBS.STD_PROCESS_SPEC}

As an update, I created a view in MS VIsual Studio and copied the SQL command set into a Crystal SQL command and made changes in the report to use the new CR SQL command. It ran in seconds instead of hours. There is something wrong with the way CR is building the SQL command when a CR SQL command is linked to a normal DB table. HELP! I started using the CR SQL command with only another 1 or 2 tables and it was slower but bearable. This one uses more table and more data and dies. Here is what the SQL command set looks like that I built in MS VS and used to create the CR SQL command. This is from the Show SQL in CR.
SELECT        dbo.MAN_JOBS.ACTUAL_START_DATE, dbo.MAN_JOBS.ACTUAL_START_DATE_2, dbo.MAN_JOBS.JOB_NUMBER,
                         dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.DOCUMENT_NUMBER, dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.IC_LOT_NUMBER,
                         dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.IC_MOVE_QUANTITY, dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.PART_CODE,
                         dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.PERIOD_TXT, dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.YEAR_TXT,
                         dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.TRANSACTION_TYPE, dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.WAREHOUSE,
                         dbo.PRODUCT_MASTER.PRODUCT_CLASS, dbo.KX_PRODUCT_MASTER_EXT.PART_CODE AS KX_PART_CODE,
                         dbo.KX_PRODUCT_MASTER_EXT.PRODUCT_CLASS AS KX_PRODUCT_CLASS, dbo.IC_PRODUCT_CHARACTERISTICS.CHARACTERISTIC_CODE,
                         dbo.IC_PRODUCT_CHARACTERISTICS.IC_DEF_CHAR_TEXT
FROM            dbo.MAN_JOBS INNER JOIN
                         dbo.IC_PRODUCT_CHARACTERISTICS ON dbo.MAN_JOBS.COMPANY_CODE = dbo.IC_PRODUCT_CHARACTERISTICS.COMPANY_CODE AND
                         dbo.MAN_JOBS.STD_PROCESS_SPEC = dbo.IC_PRODUCT_CHARACTERISTICS.PART_CODE LEFT OUTER JOIN
                         dbo.KX_PRODUCT_MASTER_EXT ON dbo.MAN_JOBS.STD_PROCESS_SPEC = dbo.KX_PRODUCT_MASTER_EXT.PART_CODE AND
                         dbo.MAN_JOBS.COMPANY_CODE = dbo.KX_PRODUCT_MASTER_EXT.COMPANY_CODE LEFT OUTER JOIN
                         dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS ON dbo.MAN_JOBS.COMPANY_CODE = dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.COMPANY_CODE AND
                         dbo.MAN_JOBS.JOB_NUMBER = dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.DOCUMENT_NUMBER LEFT OUTER JOIN
                         dbo.PRODUCT_MASTER ON dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.COMPANY_CODE = dbo.PRODUCT_MASTER.COMPANY_CODE AND
                         dbo.KX_IC_MOVEMENTS_PRODCTN_IN_OUTS.PART_CODE = dbo.PRODUCT_MASTER.PART_CODE
WHERE        (dbo.IC_PRODUCT_CHARACTERISTICS.CHARACTERISTIC_CODE = N'TEXT')

Adding multiple SQL Commands, Errors

When I add a second SQL Command to my report I get the following error messages right before it attempts to update the data. I have tried replacing the new SQL into the existing SQL command and it works, so I am fairly certain the SQL syntax is correct.
"Failed to retrieve data from the database" and "unknown database connection error".
Any idea as to why this is occurring?
Thanks!

If you're using a command, you should use a single command to provide ALL of the data for your report. Please see my post here Best Practices When Using Commands with Crystal Reports for more information about how to use commands.
-Dell

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