All remaining strore credits stolen yesterday, about 50$. It appears to be a purchased made from within an app. Anyone else? Does AAPL refund. They sent me an e-mail to advise me that an untautorized computer had completed a purchase...what he %$/ ??

All remaining strore credits stolen yesterday, about 50$. It appears to be a purchased made from within an app that I neved downloaded. Anyone else? Does AAPL refund. They sent me an e-mail to advise me that an untautorized computer had completed a purchase...what he %$/ ??

I've not dealt with the app store, so I don't know how to address the problem from the standpoint of dealing with Apple; but, it appears that someone has hacked into your account and used up the money. I would immediately change my password (make it difficult!!) and then deal with the app store. Was this cash? If it was a credit card, I would call them immediately, tell them what Apple said, and file a complaint - you should be getting a credit for that amount.

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I have purchased a from within an app. I submit my password for the app, and then my Apple ID. I then get the following messages "Regrant failure _ please log in with the same user that has bought this app" and that is followed by "cant conn with IT _

I have purchased an item from within the app PocketBible on my iPad. However when I try to download it I am asked for my app User Name and Password and then my Apple ID and password. I give both of these. I then get a message which says Regrant failure - Please log in with the same user that has bought the app. That is then followed by Pocket Bible Alert - cannot connect to iTunes Store.
Anybody got any ideas, both what the 1st alert means and how I get round the problem please.

I had the same problem. My wife had the PocketBible on her Ipad 2 and she transferred ownership to me. I had to delete the app and reinstall it from the App store(logged in with my apple ID) and its working without a problem. I do not get those error messages when I attempt to Buy/Upgrade or Add/Remove books.

I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?

I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?

@Dirty55
If you're accessing the page from your mobile, make sure the cookies are turned on.
Settings > Safari > Privacy Browsing OFF > Accept Cookies ALWAYS
If this doesn't fix the issue, have you tried validating from a desktop?

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I'm trying to download the new MacOS. I keep getting a dialog that says: "We could not complete your purchase" and then " The product distribution file could not be verified. It may be damaged or was not signed." any ideas?

I went to Purchases and it worked from there having had the same problem you describe.

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer.

Recently, U2 music appeared on my ipod without my requesting it or wanting it. I was able to delete all of the songs except for one. How do I delete the last one from my ipod? The song does not show up in iTunes when I plug my ipod into the computer. The version installed on my ipod is 7.1.2(11D257).

Hi donfrommars,
Welcome to the Apple Support Communities!
Please use the following article for information and instruction on deleting the U2 album from your devices and account.
Remove iTunes gift album "Songs of Innocence" from your iTunes music library and purchases
Have a great day,
Joe

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!

My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?

My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?

Did you try to connect in recovery mode to restore your ipod? iPhone and iPod touch: Unable to restore

I install at the new update cc2014 but for some reason in my computer appear double app the old one and the new but the new dose not gave the setup that I have in my old version! What happen ?

I install at the new update cc2014 but for some reason in my computer appear double app the old one and the new but the new dose not gave the setup that I have in my old version! What happen ?

Seriously, I doubt that your answer helped Erik. He has two issues.
He installed the new program and has a double icon folders with software. One for the new & one for the old. (I have this same problem.)
He must have attempted to open one of the products and no longer see his personal settings transferred over. (The install will ask to have those settings migrating, but you have to accept it. eh, I could be wrong; but, that what i remembered doing.
I concur with his first.
However, i can not get any of my products to work. Ie. have to constantly click on icon to open; once open i get a unexpected error and have to close. I'm on a mac pro w/ latest os system.
In addition, I have tried to uninstall the older by clicking on the application's manager icon.; Unfortunately, it shuts down at each attempt. Therefore, I am unable to un-install the old product or the new.
Possibly, we were hoping that the new product would be simply updated if an old recent was already installed.
Instead, the installation simply created a new icon and the new folder with product.

How long does step 4 of 6 (transferring Purchases) take from an iphone? its been doing it for about 20-30 minutes now and hasn't progressed at all, i dont know if its crashed or anything, and im scared to unplug it... HELP

how long does step 4 of 6 (transferring Purchases) take from an iphone? its been doing it for about 20-30 minutes now and hasn't progressed at all, i dont know if its crashed or anything, and im scared to unplug it... HELP

how long does step 4 of 6 (transferring Purchases) take from an iphone? its been doing it for about 20-30 minutes now and hasn't progressed at all, i dont know if its crashed or anything, and im scared to unplug it... HELP

Where can I find the purchases that were made from itunes and apps?

Where can I find the purchases that were made from itunes and apps?

You can view the full purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On an iOS device you can only view the last 90 days purchases (and optionally contact iTunes Support if you have a problem with one of them) via http://reportaproblem.apple.com

After upgrading to iOs 5.1 the AV composite cable don't work, appear a message: the device is not compatible with iPad2, anyone else had this problem or have a solution for it?

After upgrading to iOs 5.1 the AV composite cable don't work, appear a message: the device is not compatible with iPad2, anyone else had this problem or have a solution for it?

Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo. It is safe to do, there should be no content loss. It is the same as rebooting your computer.
If that does not work, restore the iPad to the factory settings.

Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

Im switching email accounts on my itunes account am the computer isnt recognizing purchases made from my other account on the new one (apps). How can I sign in with my new account and get the purchases apps on both accounts?

This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?

I have DVD's that I made from iMovie. I would like to know a way I can bring them back into a file that I can somehow transfer to my iPad, so I can show movies on it, the iPad.

I have DVD's that I made from iMovie. I would like to know a way I can bring them back into a file that I can somehow transfer to my iPad, so I can show movies on it, the iPad.

Pad2, the new iPad Supported Video Formats & Movie Formats
H.264 video up to 1080p, 30 frames per second, High Profile level 4.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats;
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Here's one way to install. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
 Cheers, Tom

HT3281 Hi, I'm using my Ipad 2 trying to get Dance Department's podcast onto my itunes, I already paid the money(bought it on the website) they sent me a link, saying I should copy that link into my Itunes. Advanced add podcast url. but on the Ipad where

Hi, I'm using my Ipad 2 trying to get Dance Department's podcast onto my itunes, I already paid the money(bought it on the website) they sent me a link, saying I should copy that link into my Itunes. Advanced>add podcast url. but on the Ipad where do I go?

You don't do it on your iPad. You do it on iTunes on your computer. You might, I suppose, on you iPad, try using an app like Instacast or Downcast. They might also work.

Does anyone else's ipad 4 get really hot my ipad 2 didn't do that

Does anyone else's ipad 4 get really hot my ipad 2 didn't do that?

My ipad 4 gets warm, at the left side, I am confused with it because I am aware that ipad 3 gets hot, and apple already fixed it with ipad 4. Some ipad 4 users can experience it (I searched it in the net because I am concerned and worried with it) but there are all some users that doesn't experience it at all some even used it for hours and no change in temp but my ipad gets warm with minutes of use

All remaining strore credits stolen yesterday, about 50$. It appears to be a purchased made from within an app. Anyone else? Does AAPL refund. They sent me an e-mail to advise me that an untautorized computer had completed a purchase...what he %$/ ??

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