AllSet Prepaid Account Summary Usage Problems

I have to say, monitoring usage on the MyVerizon mobile app, and through the online account page via a traditional browser, the Prepaid usage information is borderline useless. When you look at a list of calls made, etc. I can't see all of the calls I made or received.  I get all these calls that supposedly go to Forwarded to VM and are called ONNET? There are literally 10-20 per day, but my phone never rings. No idea what that is. The data usage on the MyVerizon mobile app makes no sense at all (viewing each individual data usage session). The total mobile data usage looks fine, and I feel has been accurate. But the individual usage is terrible.
Bottom line is, I could understand my usage, and the information contained before, when I was on postpaid. But this whole prepaid usage monitoring through the MyVerizon mobile app, and online via a traditional web browser, is a degraded experience. Anybody else find it hard to follow, understand, or have trouble viewing everything you need to?

Why have a Prepaid forum that is not monitored by CSR's who can actually do something about the issues posted by Prepaid customers? I'm not looking for a "sorry to hear about your problem" reply, I'm looking for answers/solutions. 
What a ridiculous arrangement. This Prepaid sub-forum should be deleted so customers don't waste their time posting problems here.
Sent from my iPad

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