Am I safe to upgrade to Snow Leopard?

I run a MacBook (Intel) originally I had Windows XP running under the forunner of Leopard.
I upgraded to Leopard which lost all my Windows data/programmes.
Subsequently I have upgraded to Windows Vista Ulimate everything was OK.
More recently I have upgraded to Windows 7 and again everthing is OK (except the function keys).
My Snow leopard disk arrived this morning, so I am looking at it suspiciusly :0) am I OK to upgrade the mac software side as last time it trashed my windows setup?
Any advice would be appreciated prior to me plugging the SL disk in!

Nothing is ever safe. Either you choose to do it or you don't. That's your decision to make. You can upgrade what you have or you can install Mavericks on an external drive or a small partition on your internal hard drive (if you don't use Boot Camp for Windows.) This would enable you to try it out without worrying about your existing system.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

Similar Messages

I am new to mac's and have upgrade from Snow Leopard to Lion but......

I am new to mac's and have upgrade from Snow Leopard to Lion but not all my application will work. Is it save to reinstall using original snow leopard dvd and does it wipe all my other application like apature? I am in a panic over this, any help!!
I came across this online and i want to know is it safe to do this:
Backup your User folders to an external drive. This should preserve your documents, photos, music, etc. If you store those things in locations not in the User folder, make sure to copy those over too.
Insert the Snow Leopard disc. Restart your Mac and hold down C to boot to your DVD drive.
Go to Utilities in the menu bar once the installer pops up and select “Disk Utility.”
Find the drive in the sidebar where Lion is installed, select it and navigate to the Partition tab.
Click on the drop down menu under Partition Layout and select “1 Partition.” Hit Apply.
Now navigate to the Erase tab and make sure “Mac OS Extended (Journaled)” is selected, then hit Erase to delete all data on the drive.
Quit Disk Utility to get back to the Snow Leopard installer and proceed with the install.
Restore your User folder and documents from your backup.
Run Software Update to get everything current, install your apps from your original install media and update those as well.
if any one can help me that would be great, thanks Mike

Before you do that why not do this first:
Repair the Hard Drive and Permissions
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
To boot from the Recovery HD restart the computer. After the chime hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
If this doesn't help, then you can proceed to reinstall Snow Leopard as follows:
Downgrade Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard. I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
This will erase the drive so be sure to backup your files before doing this.

Cannot upgrade to snow leopard

I have a late 2007 iMac (2GHz core 2 Duo). Since I purchased it, it has run Tiger, then Leopard flawlessly. I recently bought a Magic Trackpad which required me to upgrade to Snow Leopard. Unfortunately, 10.6 seems to kernel panic almost as soon as it boots up. If I downgrade back to 10.5, all works fine again. I have tried the following:
1. Clean install of 10.6 = kernel panic once the OS boots
2. Clean install using another 10.6 installation disk = kernel panic once the OS boots
3. Swap out RAM = kernel panic once the OS boots
4. Boot from an external 10.6 disk = kernel panic once the OS boots
More often than not, I can boot into safe mode with Airport disabled although sometimes (seemingly random) that also kernel panics. I am completely stumped here and would appreciate any help please. I don't want to be stuck in Leopard for all eternity! BTW I did take it into the Apple Store, and the "geniuses" claimed it was fixed - took it home and it wasn't. Below is the output from the kernel panic log:
Tue Dec 14 15:55:27 2010
Machine-check capabilities (cpu 1) 0x0000000000000806:
family: 6 model: 15 stepping: 10 microcode: 146
Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32MC0STATUS(0x401): 0x1000000000000000 invalid
IA32MC1STATUS(0x405): 0x0000000000000000 invalid
IA32MC2STATUS(0x409): 0x0000000000000000 invalid
IA32MC3STATUS(0x40d): 0x0020000000000000 invalid
IA32MC4STATUS(0x411): 0x0000000000000011 invalid
IA32MC5STATUS(0x415): 0xb200001802000e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x0200
Other information: 0x00000018
Threshold-based status: No tracking
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 1 caller 0x2a9d27): Machine Check at 0x1c9b958d, thread:0x416ab7c, trapno:0x12, err:0x0,registers:
CR0: 0x80010033, CR2: 0x1d6ba000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000010, EBX: 0x03d07440, ECX: 0x00000001, EDX: 0x00000000
ESP: 0x225e3b60, EBP: 0x225e3b98, ESI: 0x03dd5000, EDI: 0x1c9c4490
EFL: 0x00000006, EIP: 0x1c9b958d
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x1c8effb8 : 0x21b50c (0x5d42fc 0x1c8effec 0x223974 0x0)
0x1c8f0008 : 0x2a9d27 (0x595e34 0x595f21 0x1c9b958d 0x416ab7c)
0x1c8f00f8 : 0x2a1912 (0x1 0x1ff4ab4 0x3fe9568 0x7fd2ad0)
0x225e3b98 : 0x1c9aefc0 (0x1c8ed0a4 0x2 0x3dd5000 0x0)
0x225e3c88 : 0x1c9b051c (0xdc93b9a6 0x8000002c 0x0 0x0)
0x225e3d48 : 0x2abb32 (0xffffffff 0x7fffffff 0x225e3da8 0x1c936000)
0x225e3d68 : 0x22584d (0x1c93649c 0xdc93b749 0x2c 0x1c936488)
0x225e3dc8 : 0x22661f (0x1 0x416ab7c 0x40db4b0 0x2a358d)
0x225e3e38 : 0x227243 (0x416ab98 0x0 0x225e3e68 0xffffffff)
0x225e3ea8 : 0x2272e7 (0x210ce6 0x0 0x0 0x416ab7c)
0x225e3ec8 : 0x211b53 (0x210ce6 0x3000002 0x94 0x0)
0x225e3ef8 : 0x216dd5 (0x44dff14 0x3000002 0x94 0x0)
0x225e3f78 : 0x295156 (0x3c9f768 0x0 0x0 0x0)
0x225e3fc8 : 0x2a148d (0x3c9f764 0x0 0x10 0x7212644)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelCPUPowerManagement(105.13.0)@0x1c9ad000->0x1c9cafff
BSD process name corresponding to current thread: notifyd
Mac OS version:
10H574
Kernel version:
Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
System model name: iMac7,1 (Mac-F4238CC8)
System uptime in nanoseconds: 192682025668
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0x22c1b000, size 0x1900544) - last unloaded 165488578251
loaded kexts:
com.apple.kext.ATIFramebuffer 6.2.4 - last loaded 99002809940
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.iokit.AppleYukon2 3.2.1b1
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleUSBUHCI 4.1.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.iokit.IONDRVSupport 2.2
com.apple.kext.ATI2400Controller 6.2.4
com.apple.kext.ATISupport 6.2.4
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.CSRUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IO80211Family 312
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0

Are you trying to boot off a 10.6.5 updated system, or a 10.6.5 installer DVD from another Mac? According to;
http://en.wikipedia.org/wiki/MacOS_X10.6
The build and Darwin version belong exclusively to 10.6.5.
Your Mac can only boot off 10.6 and 10.6.3 retail to install 10.6, as well as systems upgraded from those 10.6 installations on your specific model and vintage iMac. But it can't boot off another Mac's installer. The 10.6 installer DVD must look like *
and not say Upgrade, Dropin, or OEM.
- * Links to my pages may give me compensation.
Message was edited by: a brody

Looking for some assistance upgrading to snow leopard

Hello!
I am upgrading to snow leopard from mac osx 10.4.11 (which i believe is tiger). I have an intel-based mac.
I have read about doing a "clean install" and have heard that it can be beneficial. I have an external hard drive that is about twice the size of my internal hard drive.
I will be purchasing the "box set" of snow leopard (i heard that if one is upgrading from tiger they must buy the box set-not sure if this is necessarily true though).
Ok, so I have searched the forum for "how to do a clean install" and some of the terminology was beyond me.
I am looking for step-by-step instruction for doing a clean install in layman's terms.
I think this will be helpful for many others who utilize the search function.
I thank you in advance and will mark useful responses as such.

I would not upgrade to Snow unless I had an external drive with a bootable clone of my internal-drive boot volume on it. I think that there is enough risk upgrading to Snow that such conservatism is warranted. I would not use time machine for an installation backup; I don't trust it enough. To make a bootable clone using Disk Utility (DU):
1. Start DU;
2. Make sure you external drive is partitioned GUID (not totally necessary, but I'd do it);
3. Choose Restore;
4. Drag your internal volume to the source box;
5. Drag your external partition to the destination box;
6. Choose Erase Destination; and
7. Click restore.
It will take an hour more or less. Once the clone is made, start up from it to make sure it is functional.
If you do an erase and install, then you will be able to migrate your data, settings, users, and apps from your clone at the end of the install. If you do not like Snow, then you can restore your internal using the clone. The clone is your data backup, possible migration medium, and fail-safe device.
To do an erase and install, start up to your DVD by holding down C during startup, and stop after selecting your language. Use the menus to start Disk Utility and to make sure your drive has a GUID partition. If it does, then use disk utility to erase Mac extended (journaled). If it is not GUID, then make it GUID by selecting the number of partitions you want (even if the number shown is what you want). Selecting GUID will erase your drive correctly. In either case, quit Disk Utility, and continue your installation. At the end, you will be able use the Setup Assistant to migrate your data, settings, users, and apps from your clone.
You probably will want to install at least two of the optional install items, Rosetta (if you plan on using any PPC apps) and QT7. You can install either from the Optional Install Items folder on your on Sno install DVD.
Leave your Ethernet cable, if any, in place when installing, but unplug all unecessary peripherals except those needed to install.

Getting warning message in my webmail after upgrading to snow leopard

Hi,
After upgrading to Snow Leopard Server, I'm getting strange warning messages in my web mail,
Find the warning messages below, Looking forward to your support.
Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are required to use the date.timezone setting or the datedefault_timezoneset() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Asia/Calcutta' for 'IST/5.0/no DST' instead in /usr/share/squirrelmail/functions/date.php on line 420
Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are required to use the date.timezone setting or the datedefault_timezoneset() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Asia/Calcutta' for 'IST/5.0/no DST' instead in /usr/share/squirrelmail/functions/date.php on line 95
Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are required to use the date.timezone setting or the datedefault_timezoneset() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Asia/Calcutta' for 'IST/5.0/no DST' instead in /usr/share/squirrelmail/functions/date.php on line 347
Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are required to use the date.timezone setting or the datedefault_timezoneset() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Asia/Calcutta' for 'IST/5.0/no DST' instead in /usr/share/squirrelmail/functions/date.php on line 289
Thanks,
Gulab Pasha

The general approach at this time is to ask if you've checked for any problematic fonts (all languages) with Apple's Font Book (look in the Applications folder). Find and remove all duplicates also.
SL may have taken the initiative and quarantined what it determined were borked fonts and put them aside to avoid calamity.
Also, don't hesisate to perform wholesale deletion of old and/or little used fonts - be skeptical of anything that has come from Office 2008, including those related to an Equation Editor installation.
That said, rumor has it that the next update will correct some spurious font handling....best to wait if housecleaning doesn't help at this time.

Painfully slow internet after upgrading to Snow Leopard

hi all, i recently upgraded to Slow leopard.
My internet has soon become painfully slow, taking (literally) minutes to load pages. I have checked my modem & router, they seem to be fine as my iPhone & Vista laptop run perfectly on the same network.
does anybody know what this could be?

If you have not done so since upgrading to Snow Leopard, you should run Disk Utility and use +Repair Disk Permissions+.
Have you used Software Update to apply Apple's latest updates after upgrading to Snow Leopard. If there are updates, you should run it a second time to ensure there were no dependent updates.
As a test, you can create a new admin user account in System Preferences Accounts pane.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8235.html
Log out and log in to the new account. Try the things that caused the problems. Is it fast in the new account, or is it the same? If it is fast, then the cause is likely to be in your normal user account. If it is the same, then the cause is likely to be with the overall system (the OS).
You can also try doing a Safe Mode startup
http://support.apple.com/kb/HT1455
This will do some maintenance during startup and also load only Apple's essential system extensions and processes. Any third party software you have installed will not automatically run. Check the performance while in safe mode, and if there is improvement, restart normally to see if the problem comes back or not.

Need help upgrading to Snow Leopard

OK...I'm finally ready to upgrade to Snow Leopard.
I am currently runninag a 2.4 ghz Intell iMac (late 2007), 4 gig ram runing OS 10.4.11.
I have purchased an external harddrive, and created a bootable clone of my existing 10.4.11 OS.
I also purchased a full Snow Leoperd box set...complete with iLife.
Now...my understanding is that there no longer is an "easy" option to erase-and-install, or archive-and-install, as the installation now does the installation automatically. (I understad that there is a manual wayto erase-and-install). From what I read, the installation will upgrade my OS, leaving any comaptable sprograms in tack, and moving incompatable programs to a non-active folder.
I currently have several programs that I know are not compatable with 10.6, specifially iLife 8, Quark 7, and Adobe CS3. I will installing the most current version of these programs once the OS has been updated.
I guess my question is...am I safe to just let the installer do the upgrade...keeping my existing software as it is...then try and install the newer versions of my software?
For example...iLife 8 will not work with 10.6. So...once I upgrade to 10.6 what will happen to iLife 8? Can I just install iLife 11 right overtop of iLife 8?
I guess...in the end...if something goes wrong I can always boot-up off of the 10.6 install disc and erase my HD and start from scratch...right?
Thanks for any help.

It looks like you're all set up, so go for it. The upgrade should work fine, and should manage your incompatible applications accordingly. There is no way to predict if a problem will arise, but you've got your bases covered if it does. If something goes awry then you have the clone that you can use to either restore your current installation, or use as a migration source after formatting and installing a fresh copy of Snow Leopard.

How can I upgrade from snow leopard 10.6.8 on an i-Mac 24

I have an i-Mac 24, possibly pre dating 2007, I've had it four years and bought it from a re-furber.
But I want to be able to upgrade from snow leopard 10.6.8 ... every time I try I get the response that it is not possible with my device.
As always, Apple support seems to be like cracking a safe code....so here I am.
Any advice?
Yz
D.rex

Open the Mac App Store and try downloading Mavericks. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(112035)

Upgraded to snow leopard, now safari scrolls a page down when space bar is hit and sometimes crashes. Any ideas for a fix?

I just upgraded to the new snow leopard, now my Safari is acting loopy. At times, the page will scroll down when I hit the space bar. As I type this discussion the screen isn't paging down, but if I go to the tab where I have facebook loaded and hit the space bar, it acts as a page down key. I've had safari crash about 5 times tonight for no apparent reason. The delete key sometimes will act as a page back key. I really have no idea whats going on.
I've had keyboards go wacko on me before due to something being spilled on them or a wireless problem, but this keyboard is a wired keyboard and nothing was spilled on it. It's rather new and I'm quite certain it's not a keyboard issue.
No settings have been changed on the computer. The only thing different today from yesterday, is the fact that I upgraded to snow leopard.
Help would be pretty sweet.
Thanks,
Jason

I just upgraded to the new snow leopard, now my Safari is acting loopy. At times, the page will scroll down when I hit the space bar. As I type this discussion the screen isn't paging down, but if I go to the tab where I have facebook loaded and hit the space bar, it acts as a page down key. I've had safari crash about 5 times tonight for no apparent reason. The delete key sometimes will act as a page back key. I really have no idea whats going on.
I've had keyboards go wacko on me before due to something being spilled on them or a wireless problem, but this keyboard is a wired keyboard and nothing was spilled on it. It's rather new and I'm quite certain it's not a keyboard issue.
No settings have been changed on the computer. The only thing different today from yesterday, is the fact that I upgraded to snow leopard.
Help would be pretty sweet.
Thanks,
Jason

I upgraded to Snow Leopard, made a change to Address Book that I need to correct, tried to use Time Machine to find the prior version and it keeps pulling up the later ones info. How do I use Time Machine to restore Address Book from a few hours ago?

This morning, I upgraded to Snow Leopard from v10.5.8. Then, I exported 11 contacts from our old Now Contact database, intending to import that info into Address Book. It was an experiment, as we have 1199 contacts in 20+ categories and want to eventually get them into Bento from Address Book. The export automatically created a file called Export.vcf on the desktop, after I highlighted the 11 contacts. I tried to look at the info, but when clicked it opens Address Book, which then simply asked if I wanted to import the 11 contacts to it. I clicked yes. Then in checking Address Book 7, not 11 contacts appeared. I clicked on "All Contacts" and there were 1630. We only have 1199, so where did the extra 400+ come from? Since I had already clicked twice on the Address Book window, I couldn't undo the import. So I thought 'Ok, I'll trash Address Book and go to Time Machine, find Address Book, go to right after the upgrade to SL, hit Restore and bingo. Nope. I keep getting the post-import info, not pre. Con someone direct me to a solution? I want to get rid of the import contacts plus the extra 300 or so ( I already had a hundred or so in several categories)? Then, I need to figure out (1) why ALL the old records were exported from Now Contact, (2) where they were hiding in that .vcf file when Address Book recognized that I only wanted to export 11, (3) why Address Book showed only 7 imports in the "Last Import" group, but showed ALL my contacts in the "All Contact" group, even though they should nearly all have been safely untouched in the Now Contact DBase file. PS, I am not especially computer savvy. Thanks for any enlightenment.

Booting From Snow Leopard Installer Disc
1. Insert Snow Leopard Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo appears.
5. Wait for installer to finish loading.
Drive Preparation and Installation
1. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. After formatting is complete quit DU and return to the installer. Install Snow Leopard.

I have a Mac mini OSX 10.4.11 Intel Core Duo, 512mb, 1.83 GHz with iTunes 9.0.3. What steps do I need to take to get my music library to my iPad. I dont think I meet the requirements to just upgrad to snow leopard and/or lion. I want the music I paid for

I have a Mac mini OS X 10.4.11, intel core duo processor (not core 2 duo), with 512 mb and 1.83 GHz processor. I only have version 9.0.3 of iTunes because it hasn't let me go higher, which I believe is because of the operating system. I want to get my purchased music from the Mac mini to a different computer (that has the latest version of iTunes) and also my iPad. The Mac mini does not meet the requirements listed to simply upgrade to snow leopard or lion. As far as I can tell. Forgive me if I am lacking here...this is new to me. What can I do to get the music transferred. I have invested alot of money over the past few years on all this music that I should be able to transfer. Thank you in advance if you can help me.

If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
If you want to copy the music to another Mac, you don't. Move the iTunes folder of the item in the Finder's sidebar over as you would any other folder. If you put it somewhere other than the Music folder, launch iTunes with the Option key held down and point it to that location.
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Sleep indicator light not working after upgrading to Snow Leopard

Hello all, I recently upgraded to Snow Leopard on my mid-2007 Macbook Pro (Macbook Pro 3,1, 2.4Ghz Core 2 Duo, 4GB RAM) and after the upgrade the sleep light no longer comes on when I shut the lid or when the display is powered off.
Not a huge deal, but might be an issue if I can't remember if I shut the computer down or put it to sleep last—I did not do a clean install, but would anyone happen to know something I could try before resorting to that?
Thanks, your help is much appreciated!

Have you tried Resetting the System Management Controller (SMC)?
cornelius

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

Have upgraded to Snow Leopard. Pages icon still there but wont open, and i cant open my pages docs. Any ideas

Have upgraded to Snow Leopard. Pages icon still on dock but wont open. Also I cant view my documents. Do I have to buy Pages from ITunes? Thankyou

Good, use the disc. Also do the software updates. You can download from here http://www.apple.com/support/pages/
and you don't need the Pages 4.1/ iWork 9.1 I downgraded from iWork 9.1 to iWork 9.0.5.

My mac won't open video clips from my iphone in iphoto since upgrading to snow leopard. Help.

My Mac won't open video clips from my iphone in iphoto in iphoto since upgrading to Snow Leopard. Usually I just used to double click and the video clip would open, now nothing happens. Help please.

Can you access the material via the Finder or Image Capture (in your Applications Folder) ?

Am I safe to upgrade to Snow Leopard?

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