Am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

am trying to redeem an itunes gift card but its telling me that the ipod is from another state and that i can't redeem the card????

The iPod is from another state? Can you give us anymore details?
Be sure you are using the correct code >  iTunes Store: Invalid, inactive, or illegible codes

Similar Messages

  • HT4009 trying to buy in app purchase but its telling me that purchase can not be completed and linking me to th support site

    app is redirecting me to the support page when trying to buy plan?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1292 I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?

    I'm trying to activate my itunes gift card but it keeps saying invalid code. When I follow the iTunes support it keeps taking me round in circles to the same page. What do I do?

    I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

  • HT2736 I'm trying to send an iTune gift card.

    I'm trying to send an ITune gift card online for my nieces.  I've done it successfully for the first one and the others won't work. The message tells me to contact the apple store support to complete the transaction.  I've trying doing so however, due to being Christmas the call centre is not working.
    I don't understand especially, as I can still make purchases, i.e. I've tested this.  My card details are all OK so what could it be?
    Is calling a call centre part of the process?
    What's the process flow for purchasing a gift card?  The detail on the support site does not provide any information on the reason's why one would need to contact support to complete the transaction so I really don't understand.  Being Christmas and my niece's birthday I needed this to be done.  If I had know I would not have relied on doing it online assuming it was done without needing to contact anyone.

    By doing exactly what it told you to do - contact itunes support

  • I've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

    i've tried multiply times to update itunes 10.5 but it keeps saying that it can't find the file and i can't reinstall itunes because it will delete the 100 gigabites of info on it what can i do

    I've had all kinds of trouble keeping my iTunes software current over the past year, but have found the easiest way to remedy the issue is to simply download the latest version of iTunes as though I am a first-time user and then just install it into the directory my current version of iTunes is using. Doing this has allowed me to update my software without losing any of my media/data. Hope this helps! Best of luck!!!

  • TS1702 I am trying to buy gems in bubble mania but its telling me to go to the itunes store to complete the transaction.  What should I do?

    I am trying to buy gems in bubble mania but its telling me to go to the itunes store to complete the transaction.  What should I do?

    Could be you are not set up in iTunes for purchases within an App.

  • Im trying to use my messaging, but its telling me that my password is wrong? What should I do?

    Im trying to use my messaging, but its telling me that my password is wrong...what should i do?

    Unfortunately, when I turned on my mba and tried my internet connection on wifi with my airport express this morning... it no longer worked, as a password (WEP) is required !!! And there is no password on a airport express (as far as I know). and I didn't set any paswword !!!!
    Regarding iPhone and airport I didn't configure any security in order to make it simple for the beginning... so I stil don't understand why a password is required...
    I'm very disapointed as I thought that mac devices were plug and play and not dedicated to IT expert.
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  • I am trying to use my iTunes gift card and it is telling me to to update my billing info why, I am trying to use my iTunes gift card and it is telling me to to update my billing info why

    I bought an iTunes gift card to purchase a book in iBook. When I press buy it will ask for my password, once I put that in I it will then ask for my password again. Then it will tell me that PayPal is not supported by my device. In iTunes under my apple id it has the amount of credit I have on my account. Why can't I get what I am trying to buy?

    You might want to check the details you have linked to your account by visiting the website (appleid.apple.com) > Manage your Apple ID > Then sign in. 
    Once your satisfied with the information you have provided / changes you've doon. Try to make that purchase again. If you're being prompted for the billing info thing. Just follow the onscreen prompts. Click done at bottom of the screen to proceed.
    This happened to me once. I Hope it helps

  • Tried to purchase an iTunes gift card via email online from my iTunes account to myself but was unsuccessful.  My credit card details are correct and so is everything else.  Why can't I complete the transaction?

    Can I buy myself an iTunes gift card from my own US iTunes account?  Tried to do this online but transaction could not be completed.  Response I got was to contact Apple iTunes Support.  Please help.

    If you haven't already done so then you will need to do as the message says and contact iTunes Support (these are user-to-user forums, we won't know why you are getting the contact message) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • TS1292 HELP: i have tried and tried to enter my itunes gift card code and it just says this code has not beed activated properly...if any one could please help me that would be a big releif, i live in nz by the way...thanks!

    please help...i live in nz and my itunes card wont work...ive tried and tried and it never works please help im really worried, if you could help that would be a huge relief! thanks...

    Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
    (121383)

  • I am trying to buy a song from itunes which i have done many times, but its telling me that its my first purchase and wont except my apple ID. Could someone tell me why????

    I'm trying to buy a song from ITunes which i have done many times, but it wont except my apple ID and a page comes up saying that its my first time buying from this computer and i have to answer security questions but it wont except my answers there either, which i know are right. While all this is happening i am actually already signed to itunes so why wont it accept my password when trying to buy???? Please Help.

    Wish I could help. My wife is having the same problem.  Same computer for 2 years and all of a suddent it thinks this is her first purchase.

  • I'M TRYING TO DOWNLOAD MY MUSIC BACK FROM THE ICLOUD BUT ITS TELLING ME THAT THERE'S A BILLING ISSUE. I PURCHASE A FEW SONGS AND THEY ALREADY EXIST IN MY LIBRARY.

    I PURCHASE A FEW SONGS ON MY NEW IPHONE 4S 3G HOWEVER THE SONGS ALREADY EXISTED ON MY OLD IPHONE AND BY SOME STRANGE REASON THEY MANAGE TO SQUEEZE BACK INTO MY LIBRARY, I DON'T WANNA KEEP THEN AN I DON'T KNOW HOW TO RETURNS THEM BACK FOR CREDIT OR REFOUNDS AND I REFUSE TO PAY FOR REPEATED SONGS OR MUSIC SO I RESET MY PHONE THINKING I WOULD STOP GETTING THE BILLING ANNOUNCEMENT OVER AND OVER AND NOW I CAN'T EVEN DOWNLOAD MY MUSIC BACK AGAIN. CAN SOMEONE PLEASE HELP ME WITH THIS ISSUE AND HOW TO AVOID PAYING FOR SUCH REPETED MUSIC ETC... AND HOW DO I GET TO BY
    PASS THE PAYMENT INFORMATION SO I CAN USE MY ACCOUNT WITHOUT THE ANNOYING PAYMENT INFORMATION ETC. I CAN'T EVEN GET ANY FREE APPLICATIONS AND ONLY CAUSE ITUNES ITS CHARGING ME FOR STUFF THAT I DON'T EVEN WANT OR NEED. WHY DO THEY DO THAT? AND IF YOU ALREADY PAY AND OWN YOUR MUSIC WHY CAN THEY GIVE YOU WHAT YOU ALREADY OWN... THEY ARE A BUNCH OF SON OF A *******... SOMEONE. PLEASE REPLY SOON. THANK YOU!

    You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

  • I can't find my iTunes application on my iPad. I think I restricted it from my kids, and no I can't find it and want to download more apps. Any help?

    I think I restricted iTunes app on my iPad, and now I can't find it. How do I retrieve it?

    Restrictions... Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213

  • HT2736 I tried to send an iTunes gift card and it said I had to contact iTunes support. What is going on

    Why is iTunes telling me to contact support when trying to send a gift card

    This is a user to user support forum
    We are all itunes users just like you.
    Apple is not here.
    http://www.apple.com/support/itunes/contact/

  • HT1212 i have an ipad that has a password on it and i dont remember my password i tried to restore it using itunes but its telling me that i need the password is there another way to go about this?

    im trying to unlock a friends ipad for her because her step daughter doesnt want to give the password to her how do i go about in restoring it without using the password in order for me to do the process

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

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