Analysis complaint information on CRM Web Client 7.0

Hi.
I have a complaint catalog profile assigned to my complaint transaction but I don't find the catalog fields anywhere on CRM 7.0 web interface.
The component I am using is the BT120H_CPL, logical link SRV-COM-CR.
Any help?
Thanks.
Susana Messias

Hi,
You need to use the configuration tool in WebUI or tcode bsp_wd_cmpwb from GUI to check if the Assignment block for Subject is enabled for the component BT120H_CPL.
Also refer the sap note 1430101.
We had implemented the same for this issue.
Regards,
PP

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