Another Loyal Customer Mistreated... Maybe it's time we change.

In April i upgraded 2 of the 5 phones on my plan. I did the upgrade through the website and verizon has apparently added a $30 activation charges to upgrades since the last time I did this. Although I was not happy with the activation charges, i did the upgrade anyway. I thought it would be convienent to have the $60 added to my monthly bill so that is how i agreed to pay for it. I then went to my bank's bill pay site and added $60 to my next payment to Verizon to cover the cost of the activations. so i wound up paying for the activations well before they were charged to my account. I then reset my payments to their normal level.
Please understand that my bill very rarely changes. i have done everything that i can to ensure that i do not have surprise charges on my account. so, i checked my bill a few days ago, and to my surprise i owed another $13.73. after some investiagting, i found that there was an additional $3.60 in taxes associated with the activations. and that since several months have passed, i have been charged several late fees. well beside being annoyed, i went online and paid off the due amount and thought that would be the end of it.
well apparently i was too late in paying off. i just got a new will that did not show my online payment and is charging me another $5 late fee. so i contacted verizon in chat this morning and asked him to review what happened. i have had charges on my lines before that i did not expect and wound up not paying the addition charges when they were billed. verizon would charge a late fee and i would call and talk to a rep. the rep would kindly offer to waive the late fee (ussually all of them) just to get the original amount owed. this guy was different. there was no offer to waive any fees not even the latest fee. instead, this is what he told me:
Michael: Seth, I can certainly understand concern, but anytime a balance is carried forward, you are charged a $5.00 late fee. We allow you to set up auto-pay to draft the full balance from your checking account, or a debit/credit card by setting up a My Verizon account. This makes certain the full balance is paid.
So Verizon's stance is give me the money and the only way to avoid late fees is to give us the access to take your money when we want.
It's time for another option. unfortunately, i just renewed some phones so it will be awhile. but i need a new provider. this is a ridiculous way to spend a morning.

You know I am feeling the same way about Verizon.
We have been loyal customers with Verizon for nearly 12 years and have averaged a monthly spend of approximately $500 per month for that entire period. Recently I found out that someone in there Credit Department had turned our account over to a Collection Agency who has been hounding us 24/7. Our account has been linked to the same AMEX account which elctronically billed every month so its impossible to become delinquent. Well come to find out after getting through to the Credit Department our account was indeed turned over for phone numbers not linked to our account and not even in the same area code. What's worse is the Credit Manager advised me that once they turn the account over to a Collection Agent they can no longer help us. Despite the fact that it is their error. So I ask them "so what do I do to resolve your error"
DEAD SILENCE! and then I am sorry Sir but we can no longer help you! Really!
Verizon Wireless will now lose our business account, personal cells and our land line business.
Its hilarious that they send out e-mails asking for how they are doing and if they can provide us with any service. I was dumb enough to respond twice believing that someone would forward this same response to someone that may be able to get involved.........................NOT
We need small regional suppliers and small business owners that can actually service the customer and not become so large that they dont have the ability to service there customers.!

Similar Messages

Playbook 2.0.1.358 = BAD A2DP = Another loyal customer lost...

I never rant, and I'm a RIM fan. I use a BB9900 and I obviously have a PB... but it's time get this off my chest since no one at RIM wants to help or listen.
My God,
RIM?? First you push out the PB without A2DP enabled. Then you thankfully give it to us in OS2. Then you push out a half baked release (358) and POOF, A2DP is intermittent. When I connect my PB to my BT FM receiver and listen to music at home or in my car, every 45 seconds or so, the connection drops. Music keeps going (silently), but no sound comes out of the speakers. Others are having the same problem, and nothing I do fixes it (hey, it still works fine on my 9900! It's a 358 issue, plain and simple).
Are you doing any kind of regression testing when you push out a new release?? How can you enable something that was desperatly needed on one hand only to screw it up completely a couple of months later!
I emailed them about it and got the following fabulous auto-response:
"Thank you for contacting BlackBerry® Customer Support. We are sorry but we are unable to process your request."
WHAT?? You're thanking me for contacting you and in the very next sentence telling me to off??
358 also screwed up my browsing experience: all pages take twice the time to load now. So the ONLY 2 things I wanted my PB to do, well, the PB can no longer do them well at all.
I suppose I can now use it for other things, such as:
- drink tray with cool graphics underneath
- fake alarm system (just glue it on the wall and punch away)
- big calculator
- frisbee
- doorstop
- paperweight
Honestly, there is no reason for me to use my PB anymore. I'm not sure what it does better than the iPad other than not having to use itunes (I hate itunes). Web browsing experience? Better on the ipad (I don't have to click a link 2 or 3 times before it actually kicks off). Music? Pfft, forget about it. Email? It's a toss up I suppose. On and on. This is coming from a person who doesn't really care about apps. I just want my tablet to do very simple things.
Maybe they want me to buy there new airplay rip off gadget? Will that solve all my problems? No, it won't, because there's no way I'm buying anything RIM anymore.
Good ridance, can't wait for the new Galaxy phone to come out. The 9900 is also a joke (**bleep** battery, always hangs, takes forever to boot up, need to restart my phone whenever I remove or add an application).
That's it. Rant over, it's been nice knowing you.

There is another thread about this. My bridge email has the spell check / predictive text working. You can see it in my screen shot.
Be a Shepard and not an iSheep.

17 year Loyal customer mistreated my Letter to CEO

Reposted with proper formatting: https://community.verizonwireless.com/thread/794030

Bethseda wrote:
I know now that Lowell C McAdam is the current CEO. This just goes to prove the integrity of the Verizon representatives I been dealing with when I asked if Seidenberg was still the CEO he said yes. So he was either lying or showed lack of knowledge of the company he works for.
Unless the CEO is a famous person or the company is really small most people do not know the CEO of the company they work for.
Anyway you're wasting your time with your letters, but I guess if it make you feel like you're actually accomplishing something I guess go for it.

I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't

I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't use. This month my daughter comes home from College and she accidentally uses 24G.....14 over get blind sided with $140.00 in overages. I called Verizon today......stopped in to the store today......My neighbor told me they waved charges for her one time. Lots of charges.....But I'm am getting no help. Not even an offer of a payment plan to help me out. I went back just 6 months and I have over paid for 19G.....Seems like they would like to help out their loyal customers!!!! Does anybody have any suggestions on how to deal with them? We are not wealthy....or I would just pay this and walk away......

There is a big misconception in what customers believe a cell carrier is obligated to do.
You pay a set price to use up to that amount of xx data. It makes no difference if you use it to the paid limit or way under. Its like peace of mind when you don't have to worry about a data counter.
Your daughter used the data, your plan is quite clear of what overage charges are. Why should or would Verizon wireless just forgive the charges because you are a customer? Your daughter used the data, get the money from her. That is the responsible thing to do.
There is no "I have been a loyal customer so please remove the $120, or $250, or $2,000.00 since I did not mean to use it"
Your electric company, or gas company or any other company does not remove valid charges. Why should Verizon wireless?
Just pay the invoice and don't think you are being mistreated because Verizon is a business and not a charity.
Good Luck

Why was a loyal customer banned from online purchases without even a warning or a phone call?

Today I tried to use 10 gift cards online to purchase another gift card. I want to be clear. In doing so there was no warning or deterent for me to try and do so. I tried was because I read a response from BB Social Media Specialist John-BBY that it could be done in the store: http://www.forums.bestbuy.com/t5/Best-Buy-Store-Purchase/Can-you-combine-best-buy-gift-cards/td-p/86... So I figured why not see if it works online. The order was processed and then canceled. I then tried to order a portion of a larger gift card with some of my existing giftcards and then put the rest on my credit card (which has the same billing address as the shipping address for the delivery) and it was canceled again. I am not a theif nor am I trying to launder money. I am simply trying to combine the gift cards my wife and I have aquired (many of which we only have the number and the pin for) so that I can purchase 1 large item at BB. I know I can only use the numbers + pin at bestbuy.com. I cannot use them in the store as I do not have a physical card nor an e-gift card with a bar code.
Because I am not doing anything illegal or trying to fraud anyone, I promptly called BB on the phone to make sure they know I am really me. I spoke with a nice rep who while pleasant enough, gave me the unfortunate news that my bestbuy.com purchasing privileges have been revoked?! That there was nothing that she could do. That now I have to wait 5-7 days while it is reviewed by the risk department. My case number is {removed per forum guidelines}. This seems EXTREME right?! Why if you have no GLARING public warning at checkout would you cancel ALL of my privileges to purchase online? I write software for a living. This is clearly a CATCH all fraud mechanism built into your sales system. Why don't you just put an error message on the order form saying that you are not allowed to purchase giftcards with giftcards online? Writing, testing and releasing the code for that simple error message would take a fraction of the man hours that "investigating" my single case is going to take. Let alone the possibly hundreds of other customers that you put through this rigamarole. Without any warning how are people supposed to know?!
I am certainly not a new bestbuy customer. I have a fantastic purchase history by any retailer's standards. Especially one with such heavy competition. I am a "MY" Best Buy member. I have the Best Buy credit card. I have bought things at bestbuy.com over and over again for 5+ years! What better shining example of a loyal customer do you want?! This is a HUGE pain in my butt. I simply want to use my 12 gift cards of varying balances to purchase 1 single product. What can you do for me? The customer satisfaction/social media PR team has to be able to do something. A resounding "Our hands are tied" sounds like a real loud lack of trying. In anyone's mind (employee or not) if no one can help me this has to be seen as a huge let down of a loyal customer and a understandable reason for me to start bringing my business elsewear. I don't think I have ever been treated like this by Amazon.

Hello jsanford,
Placing an online order with us should be a relatively easy process, so I can imagine your surprise to find your order unexpectedly cancelled after being a long time customer with us. It sounds like you’ve been put through the ringer just trying to figure this out on your own, and it’s disappointing to hear we’ve been unable to explain what we can do in order to assist you. I apologize for any frustration this may have caused, and I appreciate the opportunity you’ve provided us to clarify the situation at hand.
While never ideal, there are times when we regrettably must cancel an online order from our end for various reasons. While we are unable to elaborate further as to why your specific order was cancelled, please feel free to view our Conditions of Use that were agreed upon by placing an order with us.
Having said that, we are only able to accept up to 10 gift cards per transaction on BestBuy.com, and this could explain why you were unable to combine all 12 of your gift cards at one time. If you wish to do so, I’d suggest visiting your local store as they may combine up to 15 at one time. It’s understandable how this would be problematic though if you no longer have a physical copy of some of your gift cards, so I’ve sent you a private message to gather some additional information from you. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
I hope to hear from you soon,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Loyal Customer Dissapointed

To start off, I would like to say that I have been purchasing sony and previous sony xperia and sony ericssion products in the past. 2 televisions, a cam corder, smartphones, dslr's and accessories. Even my best friend of 18 years is a loyal sony employee out of head offices in Toronto. Yet i still can not believe I am having so much difficulties when it comes to feedback from the technical support services of Sony Xperia and my Xperia ZL. Near late October 2013, I had claimed a problem with my Xperia ZL which i believed to be a manufacturer's problem. My simcard was not being read. I had called in and the representative filed an RMA and had me send my phone away for repair. The repair centre in which they had me send my phone, was the wrong one. I got my phone back 2 weeks later. So obviously I call back, i am apologized to, bygones are bygones and the soothing words of "it is being escalated" were sung to my ears. I was told I would get a call back. Another week passes. No phone call and I had deja vu, I was told the same thing as the previous call, on this phone call back. I begged them to take down both my home phone and cell phone, plus email me as soon as they can figure out where I am supposed to send my phone for repair! Being the patient person I am, I gave them another week from the last phone call. It was around December 26/27, the last time I called into Xperia Support. I explained my situation as I have "Xplained" above. I was transferred to a manager, where then he told me he would personally take my case to the supervisor or whatever, in charge of escalating the process, and that he would call me back within 2 hours. That phone call was not made. Also let me say that the manager I spoke to, couldn't stop emphasizing the fact that he would literally run over to the person in charge of my case and have him/her get back to me about my case IMMEDIATELY. The phone call was not received by me, that day... I have not received any type of response since. It is now January, 3, 2014. I have wasted money and time. If the Xperia support team had got back to me, by now I may have had my phone back. Since my case has not yet been attended to or whatever the problem is, and they decide to get back to me I will then have to wait another 4-6 weeks (as per estimated time given by Xperia) To get my phone back! I have a limited time on my warranty, seems like the customer is the only one to worry about that? Did I mention, I even went out and bought a phone to use? Back around the third phone call ...It was an Xperia Z. Well thats my story, Im going to make another phone call today. I never thought this would have happened, or even played out like this. its a shame. Thats my story. Im disappointed.

In uk and same happening to me with being told my Xperia t is not logged in when sent 18/12/13 no escalating as basically we don't care with so many of them saying different things , will not buy another if this is their home country service . Simply awful and lack of any haste - through online , phone , stores all useless

8 years of loyal customer, today is the first I've been dissapointed....

I had '1000 BONUS MINUTES 2 YR RENEWAL' and '1000 BONUS MIN SHARE SECONDARY 2 YR RENEW'. It doesn't say "...FOR 2 years". Just an additional description of "2 YR RENEWAL".
When I first got these bonus minutes, I asked the rep if there was expiration date, he said no as long as I have my service with them, I would have these until I either use it up or leave verifizon. Of course, I checked the renewal contract before I signed, it is no where in the contract that states it will expire at a certain date. I went through couple renewal already with these bonus minutes.
I've finally went over my minutes. Never worried because I had the extra bonus minutes. I got the bill, Verizon charged me and when I called, they said it expired few months ago. I explained the story, even asked them to send me a copy of the exact contract with my signature. I am holding it now and there is no expiration date nor states it expires in 2 years. He's telling me to go to the store to dispute it and show the contract. I was like, i'm trying to save time from over the phone and ask if he could do something. The only thing he could offer me was eliminate half of the overage (I went over of about 100 minutes). Even when I mentioned I've been with them for over 8 years and this is the first time I've had problems with them. He didn't seem to care. Is he not trying to do anything because I'm still currently under their contract?!? I bet if I my contract was up, he would definitely do something so that I would stay with Verizon. Well, many companies are like this when they know you are still under their contract. They are more nicer and would be willing to do more to keep you if you are not under contract. But still, the contract does not state the bonus minutes expires and I've been with them for so long. The best he could do is take out half???
I want Verizon to point to me on the contract where it states it expires and then I will pay for it. But I do not see it.
Do the math Verizon:
1) A customer who's been a loyal customer for over 8 years, Verizon receives the payment for the overage and have the customer for one more year, and then leaves to another provider.
2) Or Verizon takes care of this bonus minutes (if they say it's only good for 2 years, put it under contract moving forward), Verizon puts back the 2000 bonus minutes with no expiration as what the customer signed, the customer stays with Verifzon.
hmmm...kind of hard to see the long term investment...but i would go with option #2.
**Yes, $45 is not that much and I understand many came into situation of paying hundreds of $$$ but it's the principle and what I've sign for**Hey we got bills to pay. If we treat all our bills like this where we do not worry about little amount, it adds up!

Wow! You've been a customer for 8 years, I've been a customer for a decade and I JUST recently learned (after going over my allowance 2nd time in 10 yrs) that loyal customers, per Rihana (a supervisor I had to resort to working with), are given "bonus minute packages." Customers are supposed to be able to locate them in their online account under plan drop down box, under "promos." Per Rihana, the bonus minutes NEVER expire IN FACT I will accrue more over time. I was told I currently have 2 "bonus minute packages," one for 50 min and a second for 150 min "to use if during a billing cycle you may be close to going over. This is to avoid having to upgrade to a bigger plan temporarily, mid-cycle, not having to pay the extra $20+tax, to avoid atrocious overage costs, only then to go back to your normal plan come next cycle, provided you feel confident you will not repeat the same mistake. "You are able to see your bonus minute packages online, however you MUST call customer service to have them applied."
Rihana graciously waived my overage minutes after apologizing for the fact that I was never made aware of this precautionary measure.
Later that day I went online and noticed my bill was promptly adjusted (that was nice to see) and to check out these bonus minutes. After searching some time, and FAQ'ing it up, I found the support forums. I found ONE other customer inquire and get a response from a VZW rep that they are located just where Rihana told me. BOTH that customer and myself have yet to see them.
My fear is that they were used instead of the credit issued as proposed ("I'll waive the overage minutes this 1 time"). Should this be the case I will have been grossly mislead and downright lied to. I will not hold contempt prior to investigation so my next step is to, once again, call a rep and inquire about these elusive bonus minutes. Be aware customers, there are potential precautionary promotions such as these but we are not made aware of them, we must inquire!

Upset Loyal Customer

I have to say I am very, very, disappointed at Verizon Wireless Services. I contacted Customer Service to ask for approval for an early upgrade on my mobile phone. My upgrade eligibility is available in less than a month and I was told "NO". Now, I understand policy; however, I am having several issues with my phone because it is a very old phone (3G), but I am not getting calls. My phone is very slow, it takes several seconds to make calls, open up my messages or an app. The battery life is terrible. Basically, it's time for an upgrade. I have been a customer since I was in high school, when beepers/pagers were available. I don't recall ever asking for an early upgrade. However, due to my line of work, I need this upgrade and I have a specific phone that I need, as well as a phone that works. I am upset that Verizon Wireless Support was ok with losing my business rather than to satisfy the needs of one of their loyal customers. IT'S LESS THAN A MONTH....SERIOUSLY. It is ridiculous and as soon as I get off of work today, I will begin shopping for another cell phone carrier.

Like jroeder said, the line has to be drawn somewhere. If you say, "it's only one month, what's the big deal?", and Verizon then allows you to upgrade, you will probably tell at least one other person this was allowed. Then that person's phone breaks two months before the upgrade date. So now they say, "Well, my friend got an upgrade one month early, I'm only asking to upgrade two months early. What's the big deal?" You can see where I am going with this. Furthermore, I have to chuckle when someone uses the "loyal customer" argument. First of all, if you have been a customer of Verizon for a long time, then you should be well aware of how the contracts, plans, and upgrades work. Second, you are threatening to cancel service because Verizon will not allow you to break your agreement...it seems your loyalty is conditional, so if you get what you want you will stay with them. That is not loyalty.
You could activate an old phone, or perhaps borrow one for the remaining month before end of contract. If you need a specific phone NOW due to your job, then your employer should be paying for the phone or at least part of it. All of the other carriers will hold you to contracts and upgrade dates, too, unless you switch to prepaid. Good luck to you, whatever you decide to do.

20 Year Loyal Customer - Sick and Disgusted!!

My husband, son and daughter wanted to upgrade their phone the beginning of this year. I went in to the store thinking I had 2 upgrade available at the time, so my daughter upgraded her phone and I asked the sales lady to use the other upgrade for my son's phone and asked her about the Edge program for my husband. She stated we only had one upgrade available not 2. I asked her several times and she insisted there was only one upgrade available and we would have to do the Edge program to get my son his new phone along with my husbands and we could use the 1 upgrade for my daughter. She told us how wonderful the Edge program was and how we wouldn't have to pay everything up front and in the long run be cheaper. So we decided to go with the Edge program for my husband and son's phone.....BIG MISTAKE! Our phone bill jumped to $300 a month, (a car payment!!) and come to find out, after calling Verizon about my high bill 2 months later, they informed me that I did have the 2nd upgrade available even though the sales lady insisted we didn't have it. I was furious and called verizon customer support to see if they would do the upgrade on my son's phone instead of the Edge since she told me wrong.   I was on hold for an hour total (I timed it!) on one day and was transferred to many different people just to be told that I should have known that I had the 2nd upgrade and it wasn't their fault. I called again 2 more time that week waiting on hold for hours and asking for managers just to be told again that sorry.....I should have known that the 2nd upgrade was available and they wouldn't let me out of his Edge program. I told them that I was taking their employee's word for it that she should KNOW whether I had the upgrade available at that time, I do not work for Verizon!!!! Also when we signed up for the Edge program, I didn't get to see any Edge agreement other than what was on her IPad and I didn't have a chance to read all of it to totally understand all the costs involved. So to top it all off, my son dropped his phone and now it will not work. And stupid me had cancelled the insurance to lower my huge bill so once again I called Verizon just to be told, sorry, no insurance no luck. I still owe $400 on a phone that now doesn't work, and even though I still have an upgrade available, I can't transfer it to his phone because he is on the Edge program. But I was told that I could buy a phone for him at FULL price! Geez, that really made me feel so great! I have been with Verizon before Verizon was Verizon, over 20 years now and this is how they treat their customers??? I am beside myself and now stuck with this huge bill for NOTHING! Thank you Verizon for your SUCKY customer service and sham that you have going on. Hope your happy to screw your loyal customers! Sincerely, disgusted and sick long time loyal customer, mjen4

msalyard,
I apologize for the delayed response. I have sent you a private message to further assist you. You can click on my name (Comcastcares) and click on "Private Message Me”.
At the top of each Forum page you will see a small envelope. This is the icon for Private Messages, referred to as ‘PM’s’.   A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.
The envelope icon will have a number next to it if you have any new messages waiting.
To open a PM, double click on the envelope. If you click on the envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

Loyal customer for over 10 years...

It is my suggestion that as a loyal customer for over a decade and I spend over $3000 per year, that Verizon create some customer loyalty plan where they will accelerate the time in which one gets to qualify for a phone upgrade. I am waiting for 2 years as a loyal clients which is no different from someone who's only just begun with Verizon. It seems to me a reasonable perk to create even MORE loyalty and/or goodwill in me to stay, if I could only have to wait just one year for the upgrade deal. Maybe folks who've been with Verizon for 5 years would qualify. Or every year with Verizon shrinks the renewal period deadline 2-3 months until you reach the NEW one year "deal time".
Please throw a loyal customer a bone every once in awhile. I stay here NOT because you are priced the best, but because your service is good/great and you have the best coverage. Please keep me in mind in a world of cell phone users that are constantly jumping to and fro from year to year.
Thanks.

JT29640 wrote:
Verizon=money / customers=crap I've been with Verizon many years under the new every two plan and that is being removed! Verizon has taken away one of the perks for staying. Over those years I've used this service to upgrade my phone but recently I found that upgrading is such a hassle! Before I could go on the website click upgrade and proceed with my purchase. Now, since the iPhone has come along, I can no longer order and choose the device I want! Just a couple of years ago you never heard of "Iconic device portals" or "you can't use your discount with this device" if there was a difference in price you just had to pay it. Verizon has dropped the ball with loyal customers and continue to make stupid choices as to how they restrict us! Sometimes I feel I should cancel service just to come back as a new customer for the perks! I don't need any comments from contributors that are absolutely in love with Verizon. Keep it to yourselves! We all know that you defend them but one day you'll be on the receiving end! Get a clue Verizon!
Just so you know, I am not here to defend Verizon. Just trying to understand WHAT device Verizon is not allowing you to purchase(with or without discount, what discount, etc...), especially since you say that you are willing to just pay the difference.
I have made 2 phone purchases since the iPhone was first released on Verizon, and was able to purchase the phone of my choice(actually my wife and child's choice, and I didn't even allow my child to get the phone of her choice as I didn't think a 13 y/o needed an iPhone) without a problem. Maybe I am not choosing the phone which is not allowed. Which phone are you NOT able to choose for purchase?
What discount are you not being allowed to use? I have seen people on here who have said they were allowed to use their NE2 discount with an iPhone. What phone are you NOT being allowed to use your discount with and what discount is this.
As to leaving Verizon and coming back as a NEW customer to get perks, you will have to be away from Verizon for 60-90 days before you will be able to come back as a NEW customer.

I have had my apple tv 2 for about 3 months which work perfectly fine when I use it with my iPad 3 ー all of the sudden I get the HDCP Error! I read the forms and done everything! Apple I name a loyal customer, please come out with an update soon!

I have had my apple tv 2 for about 3 months which work perfectly fine when I use it with my iPad 3 ー all of the sudden I get the HDCP Error! I read the forms and done everything! Apple I name a loyal customer, please come out with an update soon!

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

Java, Adobe Acrobat, HP Web Printing, Adobe Contribute, all of which people use world round no longer compatible with Firefox? Maybe it's time to go back to IE.

Firefox used to be the best, now its working against every piece of software i use in the publishing industry. Java is important, so is Adobe Acrobat, and Adobe contribute.
Maybe it is time to kick Firefox to the curb. Firefox is not getting better, it's getting worse. It freezes, it crashes, it's no longer compatible with major programs in the publishing industry.
AND, you guys never answer any of your users. I'm tired of Firefox freezing up. read your freaking forums. Your not making the internet better, I used to have such faith you.

Thanks Mike!
I'm just so frustrated, its bad enough my other laptop wasn't even 2 yrs old
yet and I've spent $800 to have it fixed twice already, this 3rd time I was
DONE... so I moved onto Sony, but this Vista just is making my life a living
hell, I just spent a fortune on the laptop, and now I have to buy Adobe 9
when my adobe 7 isn't even 2 yrs old... ugh... its just very frustrating and
nerve racking and is costing more than I make in a week in this business
(real estate processing)... I should sell Microsoft for a living, I'd be a
millionaire!
My husband's Mac has been through hell and back physically, is 5 yrs old and
we've never had to take it in for any upgrades or issues, its SO easy to
use... why can't Microsoft be the same?!?!
Thanks for your input and for being understanding of my frustration, I bet
you see those often! LOL

Custom Field in the Administrative Time/personal task of the timesheet

Dear All,
I want to add the custom field in the administrative time/personal task of the timesheet. How can i do that??
Snapshot is attached for furthur reference.
REGARDS DANISH DANIE

You can not create custom field for Personal task or administrative task (OOB).
Project server allows us to create Project, Task, Resource, level task.
You can only Specify Line of classification and New Administrative Time category.
Choose that while creating Personal task or administrative task.
But if you really want to customize the from then please go thorugh thread which is talking about the same
http://social.msdn.microsoft.com/Forums/office/en-US/a5b1eadd-c06e-43b0-8d5e-8e6f714cc689/customizing-add-new-task-form-for-adding-a-personal-task
kirtesh

I had backed up my IPhone 4s on iCloud on Jan 19. I am now trying to do another back up but it says the time required is 7 hours. It appears to long a time for 1GB of data stored on the iCloud. Can someone help me please?

I had backed up my IPhone 4s on iCloud on Jan 19. I am now trying to do another back up but it says the time required is 7 hours. It appears to long a time for 1GB of data stored on the iCloud. Can someone help me please?

To be honest, that sounds about right.
For example on my 8Mbps (megbits) down service I get around 0.4Mbps upload. That is the equivalent of (very approximately) 3Mb (megabytes) per minute or 180Mb per hour. Over 7 hours that would be just over 1Gb.
Obviously, it all depends on your connection speed, but that is certainly what I would expect, and that is why I use my computer for backing up, not iCloud. So much quicker.

Get customer invoice address from one time vendor

Hi All,
I am working on cheque printing.
I have a question with in that.Customer wants if Vendor is one time vendor.
I can identify the one time vendor using 'LFA1-XCPDK is 'X' then the customer invoice assress priting in screen
How can identify the custome invoice address from one time vendor
Please any suggestions are helpful

Hi Tarangini,
I hope it is a third party scenario. Get the sales order number from the purchase order created with that vendor. EKPO table contains PO line item with sales order as the reference document.
From the sales order , get the invoice from VBFA table. Pass this Invoice number to get the customer from (VBRK). Pass this customer to (KNA1) to get the address number. Pass this Address number to ADRC to get the customer address.
Regards,
Sai

Another Loyal Customer Mistreated... Maybe it's time we change.

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