Anybody with complaints about Vista/Outlook showing screwy?

My client loves the website I designed for her- at home.
At work she is running Vista with MicroSoft Outlook and she says it looks crazy. Screwy spacing, out of alignment, letters too big and adding extra lines. The weird thing is that she printed the pages and they are fine!
Now I checked this website this morning on Mozilla, Safari, Internet Explorer, Netscape on two computers - both Macs--and they all looked great.
She says "Home page has a big gap (3 inches) between quote on top and second paragraph."
http://www.barnlivin.com/
And on Services page - last words of bulleted sentences she says are aligned way on the left.
http://www.barnlivin.com/services.html
I'm not seeing any of this. Is it her work computer? Or how do I fix this for her?
Opinions cheerfully accepted,
Alley Cat

Hello
It is doing that also in IE 5 on a Mac and in IE 7 on my Mac VirtualPC.
You'll need to layout your tables/cells or your images on the left side differently to get it to work with a tables layout. you could try putting all the images in one left cell & all word in one right cell or some other combination.

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Dear Community,
I'm synchronising my T3 with two PCs. One with Vista & Outlook 2007 and the other with XP & Outlook 2003. Both with the latest conduit & Hotsync Manager versions installed for each OS based on the availability on the Palm Website.
My problem is that when I synchronise the T3 with either PC and then try to sync it with the other I'm receiving the following error message for the Calendar:
Outlook Calendar
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Has anyone come across that problem or any ideas? Can you somehow adjust the buffer size for the sync? I have been using Lotus Organiser & then the various Outlook versions for a number of years.
Thank you
Rainer
Post relates to: Tungsten T3
Post relates to: Tungsten T3

As they say on TV, "Doh"!!!
I figured out the problem. I started the Sync tool, selected "Settings", then "Mcrosoft Outlook" tab and then "Select Folders" button. I browsed to the proper folders in Outlook (Calendar, Tasks, etc). Select OK enough times and retried the sync.
It worked.

I've just upgraded my iPhone 5 with iOS 7. I have the problem that I can not send a photo as a iMessage directly from Photo application. Does anybody know something about that? Thanks!

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DM4.5 / Vista / Outlook 2007 SLOOOOOOOOOW

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Chaos_51 wrote:
We are running comm suite 5 with OC 7.2.406.1, from you last post, does it mean that in order to work with Vista and Outlook 2007 that we are going to have to upgrade to comm suite 6 or will the 7.3 version of the connector work with comm suite 5?We aren't supporting Windows Vista till Outlook Connector 7.3. Another forum reader advised that they were able to get Vista + Outlook 2K7 working with 7.2u1 so you are welcome to try and see how it goes.
http://wikis.sun.com/display/CommSuite/Communications+Suite+6+Component+Products+Release+Notes#CommunicationsSuite6ComponentProductsReleaseNotes-RequirementsforOC7.3
According to the above you need to have "Sun Java System Messaging Server 7.0 (mandatory for creation of a new profile)" which will be provided by Comm-Suite-6. I have to admit I'm not sure why this is and I am pinging the support team about this.
When might we expect OC 7.3?It is being provided as part of Comm Suite 6. This was going to be released in a week but the release date has been pushed back for reasons I can't go into on a public forum. Let's just say we are looking at weeks and not months.
Regards,
Shane.

How to make a complaint about in store Apple customer service on iphone4S ?

Hi all,
I'd like to know about how to make a complaint about a very unpleasant service experience and I'd also like to share this story with you to see whether you guys have any comments (good/bad all welcomed!).
I booked a genius bar service to see the technical consultant at 1:00 pm yesterday. I came at around 1:15 pm and I was told by the order person (i.e. the person who holds a list of bookings on an ipad and instructs customers to queue) that I had to book another service time (i.e. next week).Our conversation was not pleasant and is (roughly) the following one.
Order person: You missed your appointment so book another one and come next week.
Me: I had my work and that is why I am late.
Order person: Sorry you need to book another one.
Me: No other alternative? I took a bus and came all the way here.
Order person: Or you can try Bondi.
Me: ............No other alternative?
Order person: Or you can wait for half an hour to one hour. You have seen how many people there are here.
Me: All right. I understand so can I ask you some technical questions?
Order person: You need to make a booking and talk to a genius service person.
Me: I just want to know given the issue I have if I can make a replacement.
Order person: What is your problem?
Me: I bought this iphone here in Sydney and gave it to someone who lives overseas as a gift. When he made a call he frequently could not hear anything from the other end. I bought two iphones, one black and one white. (I showed him my reciept.) The white one works but the black one doesn't.
Order person: Did you restore it?
Me: Yes and I brought it here. (I showed him the iphone.)
Order person: You do not have a micro-SIM card in the phone?
Me: No because I do not use an iphone.
Order person: If you do not have a SIM card then how can we assess it?
Me: So you need a SIM card?
Order person: Yes.
Me: I came here three times and different people told me different things. The first two times both the came-up people said just take your phone and we can offer you a replacement. So I think this is how it should be.
Order person: Well, I'm sorry!!! Now you know you need to have your micro-SIM card.
Me: Can I see your manager? I want to know exactly what I need to do.
Order person: I am the manager at the moment.
Me: So that is all I need to bring? Iphone and its SIM card.
Order person: Yes.
Me: OK.
Order person and his colleague had an unpleasant laugh after I turned.
There are a few things I want to make a complaint on and I'd like to see you guys' opinions on this.
The order person's attitude was not very acceptable. I understand he is an expert in this area but I believe there are non-expert customers like me who takes time to understand. Some of his words and his laugh made me very uncomfortable.
Even I have come three times I am still confused about what I need to bring to see the genius service person. I can bring an iphone but I do not have an Australian micro-SIM card (since this iphone is a gift to other people who lives overseas).
Thanks for reading all this! Any comments or suggestions are more than welcomed, both good and bad!
Please let me know if you know a proper place where I can make a complaint!
Thanks!!!

Thanks for your response and yes, I haven't thought about the warranty being not international.
Having said this, using all the modern technology of identifying and tracking my device to e.g. figur out the warranty status, I find it not satisfactory. People like in my case relocate from time to time and Apple as an international company with employees world-wide should know better I think and I expect a more customer oriented problem solving attitude and -if you want to make a difference - it sure is possible.
Yes, I know the cue information from Manhattan, but in Hamburg you get other educational information on them.
For me there is a gap between the glamourous coolness, hand-shaking and introducing oneself on one hand and the unsatisfactory problem solution from the customer's perspective. As such I am already annoyed/frustrated when my device is not working as it is supposed to. Getting just process-required and not flexible responses does not help.
And no, I don't feel well, if I have an appointment scheduled for 10 minutes, invest already hours to make it happen and stay for much longer.
What annoys me is that I get the impression despite the fact that as an 'already educated customer' I do a lot myself in figuring out what to do best and be considerate and I am still confronted with an attitude as if I don't 'function good enough' as customer and should know this and that and better. This *****.

How do I submit a complaint about an Apple store?

I want to lodge a complaint about the (lack of) service at the Apple store in Eaton Centre, Toronto, where I made a reservation for training, and no trainer showed up. The site does not include any information about how to actually contact Apple management. Thanks

No, you're question was about filing a complaint about the Toronto store. This is a user forum, not a complaint forum nor a line to Apple. Apple is not listening here.
If you want to send Apple feedback do so at Apple Feedback. If you want to resolve your issue with the specific store then call the store manager. We are all users like you. We cannot resolve your problem.

Complaint about customer service and business practices

I am creating this post to make public a complaint i have about unethical practices and poor customer service with Verizon.
Here is the story:
A few months back our landline stopped working. Called Verizon and followed all of the troubleshooting steps to try and fix the problem. No dice. I called again- they said they could send a tech out to fix the phone line- and was told specifically that if the problem was INSIDE the house and involved the tech coming INSIDE then there would be a $91 service charge. If the problem was OUTSIDE the house, no charge. So cautious that the problem might be inside, I replaced the phone jack and tried multiple phones etc to make sure it was not an inside issue. Called back and scheduled an appt. The tech came out- was extremely friendly and immediately located and fixed the problem- IN THE BOX OUTSIDE. Said there was a short in one of the lines at the box. It took him less than 5 min. I said- that was easy! He said- yup- and will save you money too (by not having to go inside). That was that. The next month we got our statement (we're on autopay)- and there it was- $91 charge. I called customer service- and after some passing around and review of the tech's notes by the rep- that stated he did NOT enter the house, they agreed to credit us back the $91 on our next bill. That was last month. Statement arrives today- NO CREDIT. I call back. After more passing around I am finally told that it was not credited because our "request" was denied. What? I said? The request was reviewed and denied based on the "notes" showing that i was "informed of the charges at the time of service"? Um, what? No i wasnt. I was informed MULTIPLE times PRIOR to the appt that i COULD incurr charges if the tech came in the house. He did not- his tech notes even state that. So now i get passed to a supervisor. He tells me that the tech notes state that i was told of the charges at the time of service. Funny- the month prior to that when i first called the notes did not state that at all- they simple said that he did not enter the house. Somehow after my "request" was filed the tech notes were modified. The supervisor was very curt and short and said the case was already reviewed and denied- no credit. He then goes on to say that the reason for the charge was because the tech did work on a line that LED into the house? What? Don't all the phone lines LEAD into the house? And regardless- it was explained several times to me that the ONLY charges would be if he came in the house. I have been a loyal Verizon customer for years- but i was shocked and quite frankly **bleep** off. NEVER was i told about any charges during the service. In fact i was told the exact opposite- that there would be NO charges since he never entered the house. This is a horribly deceptive practice- and i am NOT HAPPY. I told the "supervisor" so- who didnt seem to care at all- and told him that i would consider canceling my service because of this- at which he happily said "would you like me to transfer you to cancelations?" wow. Unfortunately I am still locked into my 2 year agreement- however i will unquestionably be looking to switch to brighthouse after its up and will be recommending likewise to my friends and family. You simply cannot tell a customer one thing and then charge them for another. Dont they record all the phone calls for "quality assurance"? Well if so, then they need to listen to the calls i made prior to the appt to ensure that i would NOT be charged if the tech did not enter the house. I triple confirmed this. Verizon has completely lost any credibility in my opinion. NOT HAPPY.

so yesterday i posted the below complaint about my experience getting charged for service on my landline. After some "private chatting" with various verizon people i got the response that follows. unbelievable. i will without a doubt be canceling my verizon service as soon as my contract is up and will definately be recommending the same to friends and family.
here is my original post from yesterday:
I am creating this post to make public a complaint i have about unethical practices and poor customer service with Verizon.
Here is the story:
A few months back our landline stopped working. Called Verizon and followed all of the troubleshooting steps to try and fix the problem. No dice. I called again- they said they could send a tech out to fix the phone line- and was told specifically that if the problem was INSIDE the house and involved the tech coming INSIDE then there would be a $91 service charge. If the problem was OUTSIDE the house, no charge. So cautious that the problem might be inside, I replaced the phone jack and tried multiple phones etc to make sure it was not an inside issue. Called back and scheduled an appt. The tech came out- was extremely friendly and immediately located and fixed the problem- IN THE BOX OUTSIDE. Said there was a short in one of the lines at the box. It took him less than 5 min. I said- that was easy! He said- yup- and will save you money too (by not having to go inside). That was that. The next month we got our statement (we're on autopay)- and there it was- $91 charge. I called customer service- and after some passing around and review of the tech's notes by the rep- that stated he did NOT enter the house, they agreed to credit us back the $91 on our next bill. That was last month. Statement arrives today- NO CREDIT. I call back. After more passing around I am finally told that it was not credited because our "request" was denied. What? I said? The request was reviewed and denied based on the "notes" showing that i was "informed of the charges at the time of service"? Um, what? No i wasnt. I was informed MULTIPLE times PRIOR to the appt that i COULD incurr charges if the tech came in the house. He did not- his tech notes even state that. So now i get passed to a supervisor. He tells me that the tech notes state that i was told of the charges at the time of service. Funny- the month prior to that when i first called the notes did not state that at all- they simple said that he did not enter the house. Somehow after my "request" was filed the tech notes were modified. The supervisor was very curt and short and said the case was already reviewed and denied- no credit. He then goes on to say that the reason for the charge was because the tech did work on a line that LED into the house? What? Don't all the phone lines LEAD into the house? And regardless- it was explained several times to me that the ONLY charges would be if he came in the house. I have been a loyal Verizon customer for years- but i was shocked and quite frankly **bleep** off. NEVER was i told about any charges during the service. In fact i was told the exact opposite- that there would be NO charges since he never entered the house. This is a horribly deceptive practice- and i am NOT HAPPY. I told the "supervisor" so- who didnt seem to care at all- and told him that i would consider canceling my service because of this- at which he happily said "would you like me to transfer you to cancelations?" wow. Unfortunately I am still locked into my 2 year agreement- however i will unquestionably be looking to switch to brighthouse after its up and will be recommending likewise to my friends and family. You simply cannot tell a customer one thing and then charge them for another. Dont they record all the phone calls for "quality assurance"? Well if so, then they need to listen to the calls i made prior to the appt to ensure that i would NOT be charged if the tech did not enter the house. I triple confirmed this. Verizon has completely lost any credibility in my opinion. NOT HAPPY.
This post was followed by an online chat with a verizon person last night- who, after reviewing my acct and the notes on the acct said the following:
{edited for privacy}
WHAT? First off I WAS NEVER INFORMED THAT THERE WAS A DIFFERENCE OF WHERE THE WIRE WAS OUTSIDE MY HOUSE. I was simply told if the work/wires were ANYWHERE ON THE OUTSIDE of the house, which they were, then no charge. "Internal side of the NID leading into your home"- THIS WAS STILL ALL OUTSIDE! NO ONE EVER SAID IF THE WIRE WAS ON A PARTICULAR SIDE OF THE NID BOX I WOULD BE CHARGED! ONLY IF THE WORK WAS INSIDE OR OUTSIDE THE HOUSE! THIS IS CRAZY! AND ARE YOU SERIOUS ABOUT AN INSIDE WIRE MAINTENANCE PLAN? WHO THE HELL HAS THIS? OR HAS EVEN HEARD OF IT?
I AM SIMPLY AMAZED THAT A HUGE COMPANY LIKE VERIZON FEELS THE NEED TO BULLY AROUND AND TAKE ADVANTAGE OF PEOPLE LIKE ME. SHAME ON YOU VERIZON. CLEARLY I HAVE LITTLE RECOURSE HERE, HOWEVER AS MENTIONED BEFORE I WILL BE CANCELING MY SERVICE AS SOON AS MY CONTRACT IS UP (TO AVOID ANY RIDICULOUS EARLY TERMINATION CHARGES0 AND WILL BE RECOMMENDING THE SAME TO OTHERS. I WILL OF COURSE BE FILING A COMPLAINT WITH THE BBB AND ANY OTHER CONSUMER ADVOCATE GROUPS THAT I CAN - NOT THAT I EXPECT ANYTHING TO COME OF IT- BUT TO SIMPLY LET THIS GO ON RECORD. SHAME ON YOU. YOU CANNOT TELL A CUSTOMER ONE THING AND THEN DO ANOTHER. LISTEN TO THE PHONE RECORDS FOR WHEN I CALLED TO MAKE THE APPT- ALL I WAS TOLD IS THAT THERE WOULD BE NO CHARGE FOR WORK DONE OUTSIDE THE HOUSE...ONLY CHARGE WOULD BE IF WORK WAS DONE INSIDE. WOW. SIMPLY AMAZING.

My firefox doen't open with a normal screen but with all icons and topics showing as bullits on my screen

<pre><nowiki>This is what I see when I open Firefox, only with a bullet for every line
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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode

I am unable to access my digital editions library on a new computer with my existing account, it shows that my library is empty?

I am unable to access my digital editions library on a new computer with my existing account, it shows that my library is empty? Can anyone offer a suggestion to fix this?

If you have given correct info about you ios 6.1.3 - all you need to do is delete account. You will be able to sign in with new one afterwards. Make sure you don't delete any info when you see those prompts.

Who do I contact to file a complaint about wifi on my new IPhone5 and poor customer service at the Apple Store in Leawood, KS

I am having problems connecting to wifi at home with my new IPhone 5. I got it replaced today at the Apple Store after dealing with a rude customer service person yesterday and today. They simply would not listen to me explain all the troubleshooting I have done. I also have an Apple Airport Extreme base station router, Macbook Air, two IPads, IMac and my husband's IPhone 5 on this wifi system with no problems. After talking to Apple Care yesterday, they told me to go to the store today to exchange my phone. The customer service person argued with me that I would have the same problems even if I exchanged the phone. This has been a very frustrating experience and after being a loyal "Apple" geek for many years, I'm seriously thinking about returning my IPhone 5 and getting a Samsung Galaxy S3! This is totally unacceptable! Tech support at Apple Care was great yesterday and that person actually listened to me unlike the two individuals at the Apple Store in Leawood, KS. How do I file a complaint about the hassles at the Apple Store?

Talk to the store manager.
Regards.

In attempting to sync my Outlook Contacts to my iphone 5, Outlook shows in the drop down, but it does not allow click-on, then below is listed only my email information, nothing else, no calendars, contacts. When I click on the email, it adds new acct

In attempting to sync my Outlook Contacts to my new iphone 5,in iTunes, Outlook shows in the drop-down box, but it does not allow click-on. Individual items are not listed to click on. The only listing is my email address and when you sync it, it really does not sync, it adds another email account with the same name, and no contacts sync with it.

also - when I use camera wizard it just tells me the phone is busy or in use and I should retry.
If I use it through windoes explorer - it shows me the camera to computer symbols and a line moving between then but bombs out saying camera is busy.

Anybody with complaints about Vista/Outlook showing screwy?

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