Anyone else barely make it past Terms of Service?
I already had an Adobe ID, so, thought it'd be simple to get signed onto this new Cloud thing from Adobe.
First, it prompted me for my birthday.. no big deal.. I obliged.
Then, it showed me these "Terms of Service".. kinda looked like the common EULA stuff that everyone has to click through when installing any professional software package.. except.. there was no action buttons to click on.
I was using Chrome.. and kept waiting for the buttons to magically show up if I scrolled through all the terms of service.. thinking.. maybe it's one of THOSE installers - where they at least try to make you glaze over all the legal text.. but.. then.. I still saw no action buttons.
No "continue" .. no "next" no "Done" no "Finished" or anything.
Then - I had a sneaking suspicion that there was a web designer error in my UX.
I switched over to my IE9 (I don't know why.. it was just open) and tried to login to https//creative.adobe.com like I had been trying over in my Chrome browser.
No need to prompt for my birthday.. Adobe already had it.
It went straight for the "Terms of Service" pop-up. Boom!!!
There the buttons were.. a checkbox saying I agree and some other button allowing me to continue.
It was hard to make out what the buttons said, because they were eclipsed by the outer edge of the terms-of-service DIV container.
So.. it was a dead give-away.. the font size or the "overflow:hidden" property of some cascading style sheet --- combined with some web designer's mis-calculation is probably causing numerous headaches for the masses out there trying to get into Adobe's new offering.
I still have no idea how to "tell the webmaster" .. or anyone at Adobe about the issue I spotted.
I'm hoping this ridiculously verbose write-up of my experience will make it into official hands over there.. I'm sure they would like some more conversions into their new cloud-based venture.
OH GOOD! I tried Safari and Chrome and can't see the buttons and have been trying forever. Just about gave up and found this post by searching Google. Searching within Adobe's site landed me zero results that were helpful. I'll try downloading yet another browser, but it should NOT be this hard. I am unwilling to go beyond the trial until I have some sort of Cloud experience that does not result in pondering a suicide attempt.
Tried Opera...same problem. Decided to see if I could just get past that Terms of Service screen on my iPhone. That worked and when I went back to my computer I was able to access Creative Cloud.
Message was edited by: Meghan.July
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Private info removed as required by the Verizon Wireless Terms of Service
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