Anyone getting response from customer services?

Hi,
Just wondered if anyone had responses for customer services recently (ocss.msi.com.tw). Been trying to get latest bios for the X48C since still have post problems.
I used to have a login for bioses but that's changed. Obviously I wouldn't encourage anyone send new password..
Posted 8 days ago but still no reply. They used to reply within a day or two.
Cheers,
Wozzy

I made a post about 4 hours ago and received a reply just before, so yes - pretty quick too I must say.
Maybe they are investigating your request?

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Skype blocked and no response from customer servic...

Hi all,
I'm using Skype for more than 10 years and never had to sign in ever since that was done at startup automatically.
Now 2 days ago my wife had trouble on her laptop so I logged in on her laptop as admin to sort the problem and skype popped up there (while it was already active on my PC). I've cancelled it on the laptop, sorted the problem, logged off and returned to my PC to see the sign in screen of Skupe there.
As I said, I never had to sign in for more than 10 years and so I forgot the password. After several attempts the account was blocked. Now even worse, and that one is on me, the initial email address I've onced used to create the Skype account is no longer available (for many years) and I never set a new or alternative (I think).
The only method I've found to unblock and retrive my password is the support page where you have to complete a questionnaire. I've completed it to my best knowledge although some details might have been wrong because most of those details I've simply forgot because it was just too long ago that I've wrote these initially. Upon completion the message was that I will be contacted soon (was it 24 hrs?). Anyway, I'm checking my email every day several times but no response.
I'm not blaming the support team. I do understand that they are very busy and that my partially false submission was probably filtered out and most likely never reached a person.
Now I've created a new Skype account (otherwise I could not post here) and wonder if there is any way to import my original contact list which is very important to me. I never made a backup of the contact list but all my original Skype account details are still on my PC.
Appreciate every help either on how to retrive my original account or how to get my original contacts into this new account.
Cheers Euclid

euclidalexander wrote:
For example the year I've created the account: the earliest I can select is 2004 but I've cre completed to my best knowledge? Please advise.
Hello
Yes. Please resubmit. Skype didn't exist until 2003.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Anyone know how to contact anyone in Verizon headquarters? Since I'm not getting anywhere with Customer Service

I'd like to express how unsatisfied we have been with Verizon on an issue that has been ongoing now since March 14, 2014. It involves an upgrade on one of our lines. After all these months, phone call with customer service, Tech support, and visits to a Verizon stores, I would hope that there are ample notation on our acct but since I've had to explain the situation on a bi-weekly time frame, I would assume that no one has documented any contacts.
We've been with Verizon for few yrs now and I have always been very satisfied with Verizon who, up until now , always provided excellent customer service in their knowledge, concern, and customer satisfaction. But I have to say, every positive outlook I've had with your company has been wiped clean with the worst service we have received in the last few months.
We upgraded my daughter's phone on 03-14-14 with a Samsung Galaxy Mini from an Iphone 4s. Within 24 hrs, the phone failed. After 2 visits to a Verizon store the next day which took 6 hrs, we still had to return the next day to speak to a manager. The 2 stores advised us to make a CLAIM on the defective phone thru our insurance plan with Verizon. A CLAIM on a 24 hr old phone!! A 3rd visit with a manager finally convinced him to replace the phone with another new phone at the store. Within 2 weeks - issues began to occur with the replacement phone. Several visits more, several calls more with Customer Service, several calls more with tech support which adds up to soooo many of our time taken up to simple have temporary "fixes" is outrageous. If I billed Verizon for my time, perhaps the situation would have been resolved more quickly. Each visit lasts approx 2 hrs, each phone call approx 1-1 1/2 hrs. We are talking at least 2x a month for the course of 5 1/2 months. Plus the time it takes to get the phone back to where she needs it - contacts, apps, internet.
Not once were we offered a new phone or replace the phone. Not until today. Replace the phone with the same phone that my daughter has grown to hate. So basically a 3rd phone - same phone. She is not interested in this phone any longer. She dealt with this phone model for far too long.
Today we were offered to replace the phone with same phone, or pay for a refurbished Iphone 4. So basically she would be going back to her original Iphone 4s before the upgraded WITH a cost. So her upgrade was wasted, we'd paid over $200 for a defective phone, and would need to pay for an even older model Iphone 4 and have to pay for it. Why wasn't she offered a different phone within those 30 days after the upgrade and 6 visits?
Every rep at the stores, every rep in tech support would provide a different reason for the issue. Finally, tech support advised not to download apps. WHAT GOOD IS A SMARTPHONE IF YOU CAN'T HAVE APPS??? We are talking about a 20 yrs college student who attends school in another state. Do you know the trouble she has to go thru to visit a store? To find 2 hrs between being a full time student with 2 jobs to sit on the phone with a tech support or go to a Verizon store? Once-ok Twice-maybe BUT for 5 months?
She's not eligible for an upgrade. She will be stuck with a phone that she had grown to hate. And I with customer service which I've grown to hate.
Finally, The Edge. Trying to find a way to make my daughter happy, I spoke with 4 representative today about the Edge. Each rep gave me 4 different information. 1st rep advised Edge phone could not be used on another line so I could not use a line eligible for the Edge and give that phone to my daughter since she isn't eligible for the Edge. 2nd rep advised that although new phone thru edge must be used by same number that it was eligible for, we could use the current phone o that line for my daughter. My son currently has an Iphone 5 and is eligible for the Edge early upgrade. He would not have to return his Iphone 5 so my daughter could use it. However, all the lines would have to go to the More Everything Plan and share the Data between all our phone lines. 3rd rep advised the cost would almost double from our current $358 to go to the More Everything Plan so suggested to have 2 accounts vs just 1. 4th rep advised not every line needs to go the More Everything Plan, we could not keep the current phone, and my daughter could get a replacement phone but same phone or made exception to offer the Edge early upgrade to my daughter but only after we go thru the replacement program because the phone we send to Verizon has to be in good working order/no defects.
After 5 1/2 months, it is now Verizon that is indicating that we have a defective phone and can't accept it thru the Edge program or we would get billed approx $299 for a defective phone. After 5 1/2 months of me calling in about a defective phone that not one rep replaced because they "fixed" the problem ( by the way, a temporary fix is not fixing, if it was fixed I would have made those calls today or writing this email), I am now being told her phone is defective. She advised to get a replacement phone first, return the old phone, activate the new phone, then call in to get the Edge early upgrade. So my daughter would have to do all this, plus add contacts back, apps and whatever else she needs to use her phone just to turn around a couple weeks later and do it all over again with the new phone thru the Edge program. Once again, we are the ones having to be inconvenienced and go thru all these steps. Did I mention she is going to be studying abroad in Italy beginning Nov? So the idea of having to wait 2-3 weeks for a new phone and having only a week or 2 to test the phone to make sure it's working properly before she's out of the country doesn't sound appealing to me. Verizon has made us have a defective phone for 5 months advising it's in good working order after each and every "fix" but Verizon will not accept that phone if returned in the same condition as a phone in good working condition. Do you see the irony in that?
I have reached my limit and after 5 yrs of my brother in law trying to convince us to switch to AT&T where he works in their Corporate Office, I can honestly say I will not be sad to leave Verizon. Especially when one of your reps simply provided me with the contract end dates to provide to AT&T because they offered to buy out our contract. No effort in customer retention what so ever. That was a phone call on Thursday.
And yes, one of your tech reps tried to convince me of all the hassle it would be to switch and time AT&T would take to buy out our contracts but honestly it was the pot calling the kettle. I am not in the position to discuss hassle and time after 5 months of getting that with Verizon. Did I mention it's my brother in law so we would be getting special treatment and no out of pocket expenses to switch. It was my loyalty and satisfaction with Verizon that has kept me from switching all these years. Something Verizon clearly does not appreciate.
So can you guess where I am with confidence that your customer service department is knowledgable about the plans/offers? Where I am that I can trust what I'm being told?
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.

Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!

MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
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I'm experimenting with BPEL and doesn't seem to be able to get response from an asynchronous BPEL process. Here's the deal:
I have a BPEL process that takes a string as input, and gives another string as output. This is a asyncronous process.
I want to initiate this BPEL process as a web service so I generate a Webservice Proxy in JDeveloper 10g (10.1.3.0.4). The function to call the process is now called "initiate" and takes three arguments: the input string, a "org.xmlsoap.schemas.ws._2003._03.addressing.EndpointReferenceType replyTo" and a
"org.xmlsoap.schemas.ws._2003._03.addressing.AttributedURI messageID".
HTTP-Analyzer shows that invoking the BPEL process with initiate("somestring", null, null) results in sending a SOAP message to the BPEL process, which returns a "202 Accepted". How do I get the response from the process? My intuition tells me that I have to use that second argument, that EnpointReferenceType thing. How do I use that?
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Clemens,
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// This AttributedURI is the org.xmlsoap.schemas.ws._2003._03.addressing's version
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I hope this makes my problems somewhat clearer. I hope someone can help me, because I'm just a beginner in this whole "web service area" and seems to do something terribly wrong here, because it should be very simple. Thx.

Has anyone else had terrible customer service trying to replace a lost or stolen phone through Verizon?

Has anyone else had terrible customer service trying to replace a lost or stolen phone under their warranty plan? How did you get a resolution or replacement phone?

Hello dpetrie,
A lost or stolen phone is definitely not fun! If this is the case then I'm sure that we have an option available for you. May I ask what model device did you lose? As tikibar1 mentioned, do you have insurance on the device? If so then please advise so we can share options with you.
Thank you...
ArnettH_VZW
Follow us on Twitter @VZWSupport

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DATA ok_code LIKE sy-ucomm.
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call screen 10.
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I am doing RFC to File. I could generate the FILE successfully. But I am not getting Response from RFC. I am getting empty payload. I am doing with out BPM. I did succesfully File-RFC-File. but here RFC is the sender. I have some doubts in defining Interface mapping and Message Mapping. Is this a Syscronous scenario by default ?
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Durga
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Regards!
Fran Díaz | twitter: @frandiaz_ | Blog: {geeks.ms/blogs/fdiaz/} | Communities: {onobanet.es} & {secondnug.com}

We've now added this ability to Web.Contents. You can say something like
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The December preview can be downloaded from
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Ihotka, if you have a problem w/QT's refund process you should post your concerns over @ QuickTime Feedback.

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@UVN ".....Sharon who terminated my account and credited my account for my December and January charges upto termination. Now I see a charge from prior to my November 16th bill that has been re-added to my account...."
You are not alone....Promises by Verizon Customer Service don't mean anything anymore.
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Supervisor said "I will suspend without billing during dispute" THEN I WAS BILLED anyway.
This resulted in re-connection fees.
Again, Supervisor said "I will waive Re-Connection fees"....BILLED AGAIN resulting in more fees.
Executive Offices say the supervisors have the training and authority to make decisions..so what happened??
Executive offices also refuse to honor what you are told on the phone.
I am still trying to find an answer to a simple question.
If The VZW web Site allows me to suspend a device and actually pop up a message that I "successfully suspended it WITHOUT billing" How can they refuse to honor it?
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YOU ARE NOT ALONE UVN

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Hello, everyone,
I want MII to show the response from a Web Service it is calling through the Web Service action.
But when this Web Service return an error (as a Soap Fault response), MII simply does not show the response. It show it truncated, such as
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Hi, SB!
Yes, this would solve the problem, but it would require changes on already-implemented, working external Web Services, which should be avoided by all means.
SOAP Fault responses are part of the SOAP protocol. I expected MII to understand it.
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