Anyone planning on going to Verizon store on 9/21 to buy iphone5?
Anyone planning to hit the verizon stores to buy the iphone 5?
Anyone know of anticipated crowds? I wouldn't think people would camp out there like they do the apple stores.....
Yes -- I will get to a VZW store that is away from mas transit and urban areas; four hours before their 8:00 am open.
If there are more than 40 people in line, I wont bother. (40 people = 80 phones, 2 limit.)
I am just *** U ME'ing that each store will have about 100 phones. I am probably dead wrong, but still.
If I can pick up a phone for my wife and I, then I will cancel my 10/5 pre-order.
Similar Messages
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Starting my phone plan without going to the store?
I am coming back to the states soon, i would like to if there are any ways that i could start my plan before arriving the states.
Hey there
I’d be happy to help with getting you all ready to go when you arrive here in the States! The answer to this may depend on if you already have an existing account and the type of account you have. If you have a currently established postpaid account, service should immediately be usable upon arrival unless the account has been suspended while you were outside the US.
Similarly, if using a GoPhone account and it is still active, again you should be able to use your service immediately with a compatible device and the associated SIM card.
If you can please let us know what account type you will be using and if you are an existing customer, we can provide futher assistance!
I hope this helps
Charise -
My iPhone is having problems and I have to send it into Apple to get a fixed but in the mean while I need a phone. Could my old env touch act as a temporary replacement with the data plan? And if so how to I activate it with going to Verizon and once I get my IPhone back will I be able to activate it without going to the Verizon store?!? Thanks:)
Im sorry. Im on my ipad and i didnt read that.
Sorry again -
I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total.. At check out this guy charge me $50.00 care package for each phone and sim card which was $10.00 , $25.00 set up with TCP and he said the rest was tax. I had to pay $474.36.. my brother went to costco and did the same verizon deal he didn't have to pay anything...
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BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
I bought a second hand ipad mini without a simm chip. Can I buy one at the Verizon store and get a pre-paid plan?
IPad mini unless branded for Verizon use will not be accepted for prepaid use. Apple will tell you that the mini is compatable with all carriers, you simply walk into the carrier of choice and ask for a nano Sim.
You pop it in, you turn on cellular if not already on and follow the screen prompts to get you up and running. Its quite easy.
I found my wife's mini only functions on Sprint, T-Mobile and AT&T who I set up service with.
Verizon blocks the activation due to the emeid of the device. Apple says it is fully operable on Verizon but they don't let you activate unless its purchased from them or from Apple to use on their system.
Good Luck -
So my phone got wet the other day. I dried it out completely, but the touch screen still isn't working. Is there anything I can do short of getting a new phone? Anything that can be done at the nearest Verizon store? I am one of three phones on our plan and I am trying not to need to get a new phone before our contract expires next month.
Hello wetphone!
We're sorry to hear that your phone isn't working. It's very important to have a functioning touchscreen! Let's explore your options OK? If the phone is taken to a store, troubleshooting can indeed be done. The store representative can even contact us while you're there. Do you have insurance on the device? Or, do you maybe have a prior vzw device that can be activated until the upgrade is available? You can also check your My Verizon account to see if your line( or another line on the account) is eligible for an upgrade. VZW always has options for you.
Thank You,
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport -
Buying a phone outside of the verizon store, but getting a verizon plan?
If I were to purchase a phone, outside of the verizon store, would i be able to still sign up for a verizon plan? Would they charge me a fee if it is possible?
If you don't already have an I with Verizon Wireless or you are adding a line to use this phone on then you will be charged an activation fee to open the account or add a line to your existing account.
If you are planning to switch one of your current phones with this new phone, then you won't be charged an upgrade fee since this would be considered a BYOD (Bring Your Own Device) scenario. -
Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked.
Any advice?
Thanks.
Alex.Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
Good Luck -
I'm trying to download Gympact app. It's my first additional app and I keep getting the message "this ID has not yet been used in iTunes store." Anyone know what's going on? I don't want to buy a tune.
The message is tru, the Mac App Store and the iTunes Store are the same store and use the same account. What does the system want you to do?
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I live in the Tidewater area of Virginia. I've been in the Verizon store in VA Beach, Newport News, Hampton and Norfolk. Asking about an iPhone 4S. I planned on leaving sprint and I was shopping around. Btw I've had the Samsung Epic 4G, since it's release in September of last year. And ive had Every android phone sprint carries, I must say I liked a few. Anyways.
I've always wanted an iPhone but never wanted AT&T so I never got one. When I heard Verizon had it I started shopping!
Being new to iOS I was pretty new to the iPhone BUT not naive to its capabilities. So... I ended up debating with misinformed sales associates about what an iPhone is all about... Someone actually tried to tell me ther was very little difference between the 4 and the 4S...
I was greeted in EVERY Verizon store with bold, harsh criticism!? Are you kidding?? They tried everything from... "I hope you know its NOT 4G" to.. "the iPhone is mainly only for people who own a MAC" omg! Are you kidding!?
I know this sounds unbelievable or exaggerated... It completely blew my mind... I just wanted to know if anyone else noticed this in there home town??I was greeted in EVERY Verizon store with bold, harsh criticism!? Are you kidding?? They tried everything from... "I hope you know its NOT 4G" to.. "the iPhone is mainly only for people who own a MAC" omg! Are you kidding!?
Well, it does not run on LTE. Even the AT&T iPhone 4S can run on HSPA+, which I consider "faux" G. It's still on 3G as far as Verizon goes.
The iPhone syncs well with a Mac, and photo/video management is somewhat easier (easily arguable), but syncing an iPhone to a Windows PC is just as easy, and can utitlize the iPhone's capabilities, if not further than a Mac when plugged in.
Verizon has more selection for Android phones. Think about it, ALL of their LTE smartphones run Android (the "big" thing now) and there are only two iPhone models; the 4S, and the 8GB 4 (the 16 and 32GB 4's are refurbs), and only run on 3G. When I went to pick up my iPhone, I did not see one floor salesperson with an iPhone. Most people will probably end up with an Android smartphone because phones like the Pantech Breakout are only $99 and have LTE.
A little history lesson: Verizon initially turned down the iPhone in 2007. They didn't get it back until 2011.
And as always, criticism is one thing, rudeness is another. I personally do not like VZW in-store salespeople when making phone sales (support is great though). I do my research online and then walk in the store knowing what I am buying so I cannot be persuaded with BS. -
Verizon Store advertising equipment it won't sell
I'm currently using a Nokia Lumia 822 and really do like it. I've used Android and Blackberry (and old Windows Mobile) based phones in the past and have determined that the Windows Phone is the best for me.
I also have 3 other phones on my plan, 2 were feature phones and one was an iPhone.
My contract ended on February 1st, but over the past year I had gone into the local Verizon store a couple of times to see if we could roll our plan into an edge plan early because the 2 feature phones were beginning to have issues. Each time we were told no because of my phone not being off contract until Feb 1. Each time I also saw that the Lumia Icon was still being offered on the floor.
So, Feb 1 comes and goes and I go into the store with my family on the 6th to get new phones. During the 40+ minute wait, we walked around to pick out phones from the models being displayed. They still had 3 Icons on display, which honestly surprised me. So, we made up our minds, my wife and I would take Icons and my kids chose an iPhone and a Samsun S3.
When we told the sales rep this, he told us that we couldn't get the Icon because it wasn't available anymore. The conversation went something like this:
Me: I'll take the Icon
Him: That's no longer available. It's been discontinued.
Me: But it's still out on the floor with a price.
Him: I know, but we're not allowed to sell them.
Me: But it's still on display.
Him: I know and I'm sorry, but we don't have any and we can't get any.
Me: Then why is it still on display?
Him: Verizon corporate tells us what has to be displayed and if we remove them we'll get in trouble from corporate.
So, instead of 4 phones, we got 2 and I'm still using my 822 and my wife is still using the iPhone.
So, my question is, how can Verizon actually get away with this?
Is it general company policy to knowingly display items that cannot be sold?
That's not right.Report the store to the BBB.
Side note couldn't they just put a sign on the display saying the device is longer available?
What are the odds that anyone from corporate comes in and does spot checks of all devices (and discontinued ones at that) that have to be on display specially a Windows Phone device? I think the sales person just didn't want to sell you the Icon
Can you try another store or a Microsoft Store?
<< Edited to comply with Verizon Wireless Terms of Service >> -
Verizon store personnel and customer service less than useless!!
I'll try and make this as short and concise as possible:
1. went to Walmart to research cell phones and available carriers/plans.
2. Verizon rep Melissa was in-store, introduced me to the prepaid $45/month plan and talked me into a "new" Motorola Luge.
3. Researched the Luge, piece of crap two year old technology, rebranded Motorola M. Wanted to change phones, upgrade to Samsung S4 or Moto X.
4. Tried to buy replacement phone online through Verizon website. Could not do so without paying another $45 monthly charge.
5. Called customer service, was assured I could add the $45 for the new account I had to create in order to get the Samsung (which came with a new phone number) back on to my original account and phone number once I made the swap to the new phone.
6. Received the new S4, swapped SIM cards, S$ now has my original number, Piece of crap Motorola returned for credit, new account and number no longer needed/active, $45.00 not credited to my original account. WHAT A TOTAL RIP OFF!!
The only good thing about Verizon is the coverage. BIG WASTE of time going to talk to the imbeciles (mostly youngsters working on commission that just want to sell you stuff, not solve problems) or trying to call customer service. Obviously CS folks are either ill informed or completely dishonest!!!
BEWARE ANYTHING YOU ARE TOLD BY ANY VERIZON REP!!!
I WANT MY $45 CREDIT TRANSFERRED TO MY ORIGINAL ACCOUNT!!!!If your phone is less than one year old, it is still covered by the manufacturer's warranty. I would take advantage of that and request another replacement. It's your right as the consumer to request replacements until you get a device that works, that's in the contract you signed. What's also in the contract you signed is that your replacements past the 14 day Worry Free Gaurentee period will be certified like new, AKA refurbished. Verizon doesn't hide that information from you before you sign, it's all right there in the black and white text of your contract.
As far as Verizon being unwilling to sell you a new iPhone for $199, they refused to do it because it would cost them money. When you signed your contract, you paid a subsidized price for the phone. Verizon sold you that device at a LOSS, and planned on receiving 20-24 months of revenue from your monthly plan to make up that cost. If they sold you a subsidized iPhone and put you in a new contract, they would never recover the LOSS that they took on the Blackberry Storm. You can buy a new phone from Verizon at any time, at full retail price. Buying a phone at full retail price is the only way to purchase a device that does not cost Verizon money up front.
My reccomendation? Get another Storm replacement and see how it goes. If that's still not the phone for you, look to eBay, Craigslist or friends/family for a used replacement. Prices on eBay are likely to pretty good for older models of the iPhone now that the new hotness has been released. -
Non-Corporate Verizon Stores shouldn't exist...
Background: I have had Verizon since 2010. I upgraded to an iPhone 4 in February of 2012 at my local "Verizon" store no problem. I am the type of customer that gets a phone on a two year contract and keeps it to avoid extra charges because, frankly, I'm on a budget. I also have cut down my bill as much as possible by going with the 450 minutes and eliminating text (charge per text) but I kept my grandfathered unlimited data because I am constantly on the internet. I went back to the same store today to upgrade my old iPhone to a LG G2 that I have been eye-ing online.
I go into the store and ask the person working to tell me exactly how much it would be to upgrade my iPhone to an LG G2 today. She put my information into the computer and disregarded my question, but instead asked me how much data I use. I told her I wasn't sure, and she assured me that I wasn't even using 1GB and that I should change my data plan. I insisted that I wanted to keep my unlimited data plan to avoid overage charges when she informed me that if I wanted to upgrade ever, at all, I would have to change my data plan. She proceeded to tell me that it wouldn't matter if I decided to do it now, but in June of this year, I would be forced to change my data plan, as Verizon was getting rid of "unlimited" data. I was a little confused at this point, and I asked her again to tell me how much money it would cost for me to upgrade today to an LG G2 - so she scanned one in a box and told me it was going to be $150 for the phone alone. I told her I had been studying up on Verizon phone prices and she was incorrect, and Verizon advertises the LG G2 at $50 on their website. I even used my old cracked iPhone to show her on the official website the LG G2 priced at $50 when she stopped me and informed me that the store I was in, and have visited multiple times, was not a true Verizon store, but a franchise and that she could not uphold the official Verizon prices, and that if I wanted the phone in that store at that moment, I was going to pay $150 for it.
Why would a Verizon store be able to take my money for payment, see all the information about my billing statements, my social security number and what-not, and not tell me that they are some sort of "knock-off" Verizon store? If they're good enough to take my money, they should be good enough to uphold Verizon prices and policies, and it's a shame that Verizon lets this happen. I am very seriously considering switching carriers at my own expense over this.
Why do non-corporate stores exist? Can I never have the LG G2 with unlimited data?Alright, let's clear a few things up.
First, the person in the store was not correct, you can indeed upgrade your phone and keep your unlimited data plan, however you may not like how you have to do it. To keep your unlimited data you'd need to pay full retail price, and not renew your 2 year contract. This phone at full retail price on Verizon's website is going for $499.99.
If you pay the $50 you are purchasing this phone and getting a 2 year contract in which case, you will need to get rid of your unlimited data, you likely pay $29.99 for your unlimited data, minus any corporate discounts, you seem to be on an older nationwide plan, so you could keep your nationwide calling plan instead of going to one of the new "More Everything" plans, and simply choose a tiered data package. They start at $30 for 2GB of data, which sounds like it would be plenty for you. If you receive any corporate discounts though, tiered data plans do not qualify for the discount unless they are priced at $50 or greater. So even though the actual data plans are about the same price, your bill could possibly go up a few dollars.
Finally, the rumor of Verizon taking Unlimited data way is just that, a rumor. Nothing that store employee says makes it anything more than a rumor. Verizon has not announced anything, and store personnel are usually one of the last few in the company to find out about any plan changes, especially in this case seeing as she does not work for Verizon.
And let's put aside the fact that Verizon has told all of its unlimited data subscribers they can keep unlimited data if they pay full retail price, they didn't put an expiration on that offer, so I personally am not concerned about losing my unlimited data plan
*edit*
Verizon also has a couple data plans for unlimited data subscribers called "Verizon Max" if you go to a corporate store, they may be able to get you on one of those plans and upgrade you at contract renewal pricing, they start at 6 GB for $30, or 8 GB with tethering for $50. -
Bad - wrong - inaccurate info from 3 Verizon stores
I support an IT environment with 6000+ Blackberry users, we've decided to move to either iPhones or Droids, I was selected to test/pilot the Droid so I went shopping.
I went to 3 VZ stores and asked.
"Do I need ANYTHING other than the data plan to recieve company email using GOOD Enterprise"
At ALL 3 VZ stores they said NO.....
Upon activation of my GOOD account I received a message indicating I DID NOT have the appropriate plan.
I spoke with GOOD and was told I needed and enterprise plan
I CALLED Verizon customer service and was informed I needed the business/enterprise plan to use GOOD.
I spoke with coworkers who were selected to pilot the iPhone and they did not receive the message from GOOD and their email works fine. Mine was cut off.
I called VZ again and was informed they CANNOT manage the iPhone due to iOS being a closed system.
Due to the sales persons lack of knowledge things are going to happen
1-Verizon is going to lose "prefered" vendor status from a multi billion corp to supply 6000+ users with access
2-Droid is going to lose 6000 purchases
WHAT HAPPENED TO CUSTOMER SERVICE ?Jwoww wrote:
How do you know he didn't explain it correctly? Were you there to hold his hand and listen in? I myself worked with Verizon Wireless until recently for maternity leave, and they will tell us to say ANYTHING to upsell, and the just deny it later. Another reason I quit.
actually hes probably correct
most companies have a point of contact with vzw, a corp service rep
the company i work for has @ 40 phones, when we want something we call that rep
with 6000 phone they should not only have a rep, but the rep should have an office in thier corp headquarters
nope going into a store was the last thing they should have done
i think there is somethign else going on -
Verizon Store Salesmen lied and scammed
Verizon Store
{edited for privacy}
Salesmen - Matt {edited for privacy},
{edited for privacy}
What happened -
April 2013, bought new iphone in store to replace old cracked screen, but still totally working, iphone.
Matt {edited for privacy} insisted on buying the insurance plan. He said, pretty much verbatim, "You break it, you lose it, you drop it in the toilet.. you get a new one for free."
I said "Really for free?" He said, "Yeah! but you can only do it twice a year".
First lie, as it's not free.. you still have to pay $100 something. But regardless, I agreed and got the insurance.
As we were fininsihing the transaction, Matt {edited for privacy} asked me if I wanted to sell him my old cracked screen phone for $40 cash.
I said, "I don't know, I might need it as a backup phone in case something happens to my new one."
Matt {edited for privacy} responds, "Ahh don't worry, you've got the insurance!"
I said, "Ok." And this verizon employee bought my old phone from me for cash. I know I wasn't doing anything wrong, but is it Verizon policy to allow their employees to make side cash offers on customers phones?
I wouldn't mind, only now, a year later.. My phone was stolen.
I walk into that very same verizon store confident I've got insurance. Turns out.. there's no record of the insurance.
I explained my story, and the representatives at this store in {edited for privacy} told me that Matt {edited for privacy} usually works at a store in Conneticut.. ? Yeah, weird. And that he's not going to be in the {edited for privacy} store again for a while.
So they gave me Matt {edited for privacy} cell phone number.
I called hi. I explained myself, he eventually remembered selling me the phone and said, "Yeah I do remember getting you the insurance. I never usually let a customer go without buying the insurance."
He say's he needs to look into it and he'll give me a call back. I am as pleasant as can be and tell him, "No problem".
A week goes by and he doesn't call. I call him again. "Ooh sorry, you were the next person on my list to call!" says Matt.
Next he tells me that even though we was sure he signed me up for the insurance, he unfortunatly couldn't find any computer work to indicate that he put it in.
Matt trying to avoid looking at fault at all costs, relunctanly, says, "Yeah I don't know what to tell you.. I thought I put it in".
Matt's only solution was that he could sell me a used iphone for $200 cash. Nah, wasn't going for that.
I have been a verizon customer for over a decade.. have spent tens of thousands of dollars. Verizon, one of your employees, who REPRESENTS YOUR COMPANY, screwed up. Lied. Tried to dance around the issue. And I'm sure broke at least several Verizon policies.
And now I'm being told that I am out of luck. That I need to wait a year for my upgrade.. or spend even more money on the edge upgrade..
When I should have been insured and had a new phone by now had it not been for the incompetence of your employee.
I've been using a 3 year old flip phone for a month now. That flip phone just stopped working and I have NO phone.
This issue is unresolved and as a loycal customer to Verizon I need this to be adressed and for my inconviences to be reasonably compentsated.
Ot at the VERY LEAST, getting me a new iphone for the price I would have paid had Matt {edited for privacy} not screwed up the insurance.
Thank you.Hi YeahScreename,
These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless community.
Thank you.
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