APK Version Conflict with 30.1 Android Viewer

Question

Hi,
I've updated yesterday our Android apps to the 30.1 viewer. But when I try to publish on the Google Play Store, I get the error that the APK version must be higher than the published version.
Of course, I tested before with a local install and it are the new 30.1 viewers as the PDF scrolls and image sequences are working.
Then, I rechanged the version in the online App Builder to a new major number (now 2.0.0 in place of 1.0.x) as also the upgrade number to a higher value than indicated  (upgrade 13 in this case). But no, nothing changed and the APK can't be published. Additionally, even if I have put 2.0.0 into the version fields, the builder adds automatically one sub version and created 2.0.1. It does this for all apps. the sub version is always two versions higher (if before: 1.0.14 --> after edit: 1.0.16, ...).
–Yves

Answer 1

"The code with the 7-8 digits has always been created by DPS App Builder automatically. No user interaction possible."
Correct, and it was a huge problem. We received, on average, one escalated support request per week where we had to manually go in and change the upgrade code field for people migrating from other platforms. The new web client now gives direct control over this to the person that should have direct control over it: you.
"The v30.1 online builder only adds a 1-2 digit code to the upgrade value automatically (just tested), so the user now needs to always activate the "Override the app version number" and change the upgrade number manualy to its 7-8 digit version (to do everytime you edit the app)."
The learn more link directly above this field has a complete help topic that outlines how to make the upgrade code work with a previously submitted app created with the desktop client. It also explains how once you have done it once we remember what you put in and will auto-increment from there on future builds. This works properly, I just ran through and made three builds of a test app. For the first I checked the box and set the version code to 1000. For the next two builds I left the box unchecked and the version code auto-incremented to 1002, 1003, etc..
If there is something we can add to the help topic to clarify the process further please let me know so Bob can adjust it accordingly.
"The application account and password will not be retained when editing the app in the online builder"
This is a bug introduced in the UI on Monday that we are addressing in a release scheduled for about two hours from now. Note that it is just a UI issue, under the covers the correct account is still being used to create your app.
Neil