Apple Care Upgrade

If my macbook ends up breaking in the next 3 years under my warrenty, is there a way that i can upgrade to a Macbook Pro by paying the difference? I know that Best Buy did this with the product coverage plans. Just wondering, thank you.

Apple currently does not offer an upgrade path like what you are describing. Individual resellers might offer such a service, or you could consider selling your old system on eBay or Craigslist.

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I bought iphone from Canada but now I'm in Thailand and I upgraded to ios6 but I couldn't turn on wifi and back up on icloud so I want to know that how can I claim my iphone with apple care because no apple store in Thailand. Thank you.

I bought iphone from Canada but now I'm in Thailand and I already upgraded to ios6 but It doesn't work well.I couldn't turn on wifi and back up on icloud so I want to know how can I do with my iphone because no apple store in Thailand.Can I send it to any apple care which is easy and near my country? Thank you.

You can find a local shop and pay to get it fixed or you will need to send the phone to someone you know in Canada and have them take the phone into Apple for service. Then they will need to ship the phone back to you. The warranty is based in the original country of purchase.
Decide which is your best option.

I use Pro Logic 9 and see that to upgrade to Pro Logic X I need to buy the full package again. Does apple offer special conditions for their Apple clients ? Are users of apple care protection plan better served ?

I use Pro Logic 9.1.8. and see that to upgrade to Pro Logic X I need to buy the full package again. Does apple offer special conditions for their Apple clients ? Are users of apple care protection plan better served ?

Old saying applies here most of the time......
"If it ain't broken, don't fix it"
I choose to use LP9 with Snow Leopard myself (10.6.8 and 9.1.6) for most of my commercial work simply because I find that combo very stable and provides the best overall performance for my setups here... but I am also using LPX with Mavericks as part of my client support and that works fine too although with a drop in performance due to the heavier demands made on the hardware by the newer OS X and LPX graphic routines for example..

I opened my Mac to upgrade it and broke something near the optical bay drive. I don't have apple care, can I bring it to geek squad? Or will Apple fix it? How much?

HELP! I broke something in my MacBook Pro by opening it up and trying to upgrade my optical bay drive to an SSD and my RAM and broke a cable near the optical bay drive. I bought it from best buy and my step dad was too stubborn when we first purchased it to buy best buy care or the apple care. Will Apple fix it? Will geek squad fix it? How much would it cost? Also my battery is starting to give out before this. I have taken the cable out that connects the battery to the motherboard and that worked, but how much would that cost to? I have a MacBook Pro mid 2012 13"

Even had stubborn stepdad bought AppleCare, it would not have covered damages caused by your mucking about inside the unit.
As we are all end-users like you and not professional computer repair peple, we can't estimate prices, especially if we don't know what broke.

Macbook pro retina display 15 inch ram upgrade with apple care

hi,
I have a early 2013 Macbook Pro Retina Display 15 inch.
Doing some research, i do realized that RAMs are not upgradeable due to being embedded to motherboard.
I was hoping if there any chance to upgrade my RAM from 8 gb to 16 gb through Apple Care that i currently have.
I would love to hear back any feed backs on any possible way to upgrade your RAMS in MPR 15 inch.
thank you much!!!

thumbmania,
It's impossible for anyone - Apple included - to upgrade the RAM on a Retina MacBook Pro. With those machines, you have to live with what you originally purchased.
Sorry,
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

Terms that void apple care with RAM upgrade

Hi,
I want to upgrade the RAM of my macbook to at least 1gb. I have heard some conditions that may void the apple care that I bought. So, I heard that you would have to leave at least one of the original RAM cards in there for the warranty to still be considered good? Is that true? And if that is try is it bad to mix a 1gb RAM card with a 256mb or is there a difference, or is it better to just get 2 512mb? thanks.

Welcome to the Apple Discussions!
The RAM of a MacBook is considered a "user installable part" by Apple. You will not void your warranty by replacing the RAM. However, if you damage something in the course of changing the RAM, the repair will not be covered by the warranty or AppleCare Protection Plan. Here is Apple's article about this:
http://docs.info.apple.com/article.html?artnum=25097
Apple will even give you instructions on how to change the RAM:
http://docs.info.apple.com/article.html?artnum=303721
Because of the graphics sub-system installed in your MacBook, there is a benefit to using matched pairs of RAM. How much this will impact your user experience will depend on how you use the computer. Personally, I would recommend you keep the RAM in pairs, but others here have had no noticeable problems with unmatched capacities of RAM.
http://docs.info.apple.com/article.html?artnum=303407
-Doug

Ipod touch *3.0software upgrade *$59-apple care

1. Is the 3.0 software upgrade, have issues?; and/or is it worth $9.95 cost.
2. I've usually purchased apple care for my macs; is it a good idea for the iPod Touch? **your thoughts
(just recently purchased iPod Touch)
Thanks

If you search the forums, you'll see some of the problems people are having with updating to 3.0. Only you can decide if it is worth the 9.95 by checking out the features. Keep in mind that developers will probably (eventually) start making their apps compatible with the newer OS.
Ask yourself if you'd be willing to spend the $$ to repair and/or replace your iPod Touch if necessary. I'd probably purchase the Apple Care. The time slipped by for me, but should something happen to my 1G Touch, I would use the opportunity to replace it with a newer version with more capacity.

Ram and possible HDD Upgrading Under Apple Care

Hi there, when I bought my macbook pro it came with the standard HDD and 4gigs of ram. I think that the time has come to upgrade it to 8gigs of ram and here are the modules I plan to use [url]http://www.ebuyer.com/191220-corsair-8gb-2x4gb-ddr3-1333mhz-laptop-memory-kit-so -dimm-cmso8gx3m2a1333c9[url]
My question is IF I upgrade these parts, will it void my 3 years apple care extended warranty. I know that the parts I install will not be covered due to them not being apple parts, but Will it void the whole machine if I open it my self ?
Many Thanks
Sam

Installing additional RAM will not void your warranty. Upgrading the hard drive is another matter altogether.
Generally, if you cause any damage resulting from your work, then your warranty will not cover that damage. However, Apple repair centers may consider a drive replacement as causing any damage in order to void your warranty entirely. So, you do take a little risk when you replace a drive.
However, you can find tutorials, hard drives, and RAM at OWC. This should make such work pretty straight forward. They can also provide the needed tools.

If i upgrade my ssd on my macbook air do it void my apple care ?

If i upgrade my ssd on my macbook air do it void my apple care ?

Possibly...maybe... Apple does not definitely say.
They do indicate that the component is not user servicable.
This would tend to indicate that they would have discretion as to whether or not you violated the terms of coverage for a future claim when you serviced a non-servicable component.

Since upgrading iPhone 4S to new OS it has not worked. Now over 10 days with no phone, talked to Apple Care in Colorado and Australia over 10 hrs on phone 7 consultants. All that has to happen is for someone at Apple Care to reset a password? Help

Since upgrading iPhone 4S to new OS it has not worked. Now over 10 days with no phone, talked to Apple Care in Colorado and Australia over 10 hrs on phone 7 consultants. All that has to happen is for someone at Apple Care to reset a password? Phone and Apple ID don't recognise each other. This is nuts!

The phone will not recognise Apple if passwords or secret questions

Has anyone had problems with Domayne using generic third party RAM for memory upgrades? My RAM is now faulty and had to be removed, but Apple wont replace it under Apple Care because its not a genuine component?

The computer was purchased in the knowledge that all components and hardware were genuine and subsequently covered by the Apple Care warranty.
Domayne replaced the genuine components (8GB stick) with generic components (2x 16GB sticks) to save money and boost margin.
Apple should not allow this misleading, profiteering behaivour. This behaviour is brand damaging. Apple must maintain more control over their supply chain.
Has anyone had any expirenece with this problem?
Has anyone made Domayne or other third party resellers acountable for this misleading behaviour?
Thank you.

Stick with Brand name RAM and reputable distributors. Mac is finicky about low quality RAM
Try OWC http://www.macsales.com/
Crucial http://www.crucial.com/
Most RAM comes with Lifetime guarenntee so return it where you got it.

HT4061 So my ipad is not working and I have apple care and I'm gonna get it repaired instead of repairing it could I upgrade it to a iPad mini or air and If I did would there be a discount seance I have apple care?

My apple care lasts for about another 112 days.

If your problem is covered by the warranty apple will either repair the iPad or replace it with an identical model. Apple does not accept trade ins for newer products. My suggestion would be to have your iPad repaired. If you want a different device, sell your iPad and purchase the newer model.

Apple Care will not return my Hard drive.

I have a Power Book G4 1.67 . The hard drive has failed, it is covered under applecare for another 6 months, I have case number, the person on the phone was very nice, they sent the shipping box.
I think it's more then just the HD, however. The drive was partitioned in 3 sectors. Of course the system sector was the one that failed. I can boot in Target Disk Mode and see the other 2 sectors of the drive. The system sector is the one that is bad, I can't get that info off there. I am sure someone else can who is better qualified can. I really need that info, I can see they system partition in Disk Warrior, but am not a guru in that or the couple of other products I bought to see if I could rescue this info.
I asked AC Rep if I could have the Hard Drive back, they said no, I asked if they would back up the information, they said no, I said I would pay for either back up or pay for the old hard drive myself, (again) they said no.
So now I am stuck, if I replace that HD myself, I may void the warranty, I know it's a customer installable part. I have replaced many over my apple years, upgrading HDs about every 2 years in multiple computers and putting the old ones in external cases. I have also upgraded RAM, airport cards, pram batteries so I am comfortable working the simple upgrades. So I could simply replace that Hard Drive and then send it in, but then they may blame me for the problem.
There also smaller problems, screen latch won't stay closed, superdrive will not eject correctly, screen has some lines in it occasionally. It's not a road warrior, but I use it a lot and always treat these well. The drive was making no noise at all and no indication of a impeding failure. I treat my machines very carefully, I still have a Pismo that is gasping it's last breath.
This HD has all my important passwords and other personal info, I was in the middle of backing it up when thing went blitz. I saved the data from the other 2 partitions but I need that HD. Why will they not return my old part ? Or even back it up for a fee. I am afraid to replace the HD with a new one, and then send it off, or even try to reboot it from a new one as I maybe be stuck with it and they say well I did the damage.
Yes I know multiple back ups, but this is the first HD failure in 20 years and I should have had 2 HDs for back ups instead of one. Any other part I could see their point, but that HD has information I need and I don't want someone having it either. Is there a fair solution here.
This thing has been down a week, I just got the box and I need to do something. There is no Apple store up here and the company that can do the repairs, messed up a iBook G4, so the only option is sending it out to apple care.
Ideas and Suggestions?
Geoff

Well Holy Smoke !! Apple has agreed to let me get my data back a bit of a round about way but we will see.
I am going to use a hard drive recovery service so it will go like this.
A" local service provider," whom did not do anything at all to fix an iBook I gave them, under Apple Care to repair, but keep it 3 weeks and then said, I could not find anything by Goggling the problem...I see the problem that cursor is all over the place and jumps anywhere it wants., a problem came up and by the time we got back the iBook was out of warranty . Sometimes the local help is tough, but I try to support them.
I think, with me standing there, they can remove the hard drive from my powerbook, it's pretty easy..
Then, with Apple Care's blessing, I can send the drive into a recovery company, yes expensive, then return the drive in parts if that is the way it comes back, with my powerbook, ship it and AppleCare will fix it the PowerBook.
That is really good, and if all goes well, I will be very impressed and not hesitate to get that new
MBP. They even offered to let me take out the drive, but I thought, better to keep it in the "Apple Family."
Now they did not send a letter or email to this effect, that would have made me feel better, but the attitude at Apple, has really changed, these people went multiple times to supervisors to get this answer and solution. Not the quickest way to get it fixed, but
I am willing to bend, if they are willing to alter what is a well oiled line and will create a bump in their flow..
We will see, I told them they just might get a bag of parts and I will not reinstall the bad drive, as it is most definitely shot. No problem, it's all in the notes the CSR said.
We will see, but for today, this is sure a different attitude then the last go around, a few years ago. The CSR people are nice, understand English, as they seem to be based in Canada, which is a whole lot better then anywhere else I would want to talk too, or have talked to. They can understand abstract ideas, unlike those who just read from a card and stick to what the card says.
I am holding my breath, but I hope to report that this all goes smooth. I liked it when Apple was a good company. People went out of their way to help you no matter it took to get it fixed or working. I think a company can be good, profitable, plus have a excellent CSR and repair program.
For today at least, here is to Apple, way to go.
Geoff

How to check if my apple care covers hardware damage

My Macbook pro is under apple care . but i don't know if it covers hardware damage. How can i check it.

4. What is not Covered?
4.1 Hardware Service. The Plan does not apply to:
Installation, removal or disposal of the Covered Equipment, or the provision of equipment while the Covered Equipment is being serviced;
(ii) Damage caused by (a) a product that is not the Covered Equipment (b) accident, abuse, misuse, liquid contact, fire, earthquake or other external cause, (c) operating the Covered Equipment outside the permitted or intended uses described by the manufacturer, or (d) service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”);
From:
http://www.apple.com/legal/sales-support/applecare/appmacnaen.html

ISight, Apple Care, and the future...

Hi there. I have a few questions I am looking for answers for...
First off I am definately going to buy a MacBook Pro. I need it for the end of September but am not sure when the best time to buy is. I heard that Apple were introducing a new chip type in September but I'm not too keen using publicly untested products (think the first week of the Pro being released). Can anyone confirm this is true? Also are Apple releasing/upgrading anything in the next few months?
Secondly, can you use the in-built camera with MSN Messenger?
And lastly what are the benefits to Apple Care? It's a lot of money. Is it worth it?
Thanks to all in advance

I heard that Apple were introducing a new chip type in September but I'm not too keen using publicly untested products (think the first week of the Pro being released). Can anyone confirm this is true? Also are Apple releasing/upgrading anything in the next few months?
This first question is something no one here can answer, since only Apple employees under a nondisclosure agreement would know the answer. Also, speculation about future products is something Apple doesn't allow on their forums. But there are a lot of other forums where you can discuss this.
Secondly, can you use the in-built camera with MSN Messenger?
At least when this post was answered, it looks like the answer was no. But that could have changed since then, possibly, and there were also some suggestions in that topic for alternate MSN Messenger clients. Check for a new version of MSN messenger or any information about future plans for updates, maybe?
And lastly what are the benefits to Apple Care? It's a lot of money. Is it worth it?
That's for you to decide, but in my opinion it's worth it. It extends the hardware warranty to a total of three years, and since it's an actual Apple warranty, not a third-party warranty extension, it's very easy to get service under the AppleCare Protection Plan (APP). I find it valuable for notebook computers, which tend to have more odd issues over time due to more moving parts, etc. And it seems especially likely that one might need an extended warranty for a computer with as new technology and design as the MacBook Pro. For some details about how an APP works, see Is phone support and warranty service free?
It does not cover accidental damage. For that kind of coverage you need to look to homeowner's insurance or a computer insurance policy.
Keep in mind that while the list price of an APP for a MacBook Pro is $350, you can buy it from any Apple authorized retailer and pay significantly less, sometimes as low as $270, easily for $300.

Apple Care Upgrade

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