Apple hardware test freezes

My iMac has been having frequent freeze-ups - i get the little black box that says i have to restart the computer.Tends to be memory intensive tasks - for example i can copy from one disk to another but can't clone.
I have been trying to use the hardware test from my original install disks. The only thing connected is the apple keyboard and apple mouse. Ram sticks are from crucial and i have had them in there since i bought the computer ( bought it when they discontinued the 17" model). Hardware test freezes:
1.first time while trying to do its initial probe
2. second time at the language selection window
3. third time 1min 30sec into the extended check
4 fourth time at 22sec into the regular check.
if i shutdown with power button, unplug and wait maybe 15 minutes, the computer will boot into the usual desktop but sooner or later i get another freezeup. I am concerned that the operating system will get borked from the frequent powering off with the power button.
do these symptoms suggest any particular problem? could a failing battery cause this?

Simple way to test whether or not this is a memory issue is to remove one stick of RAM and run AHT again. Does it lock up? If yes, swap the sticks of RAM. If it still locks up, your RAM is likely fine.
You can also inspect the RAM sticks for any signs of physical damage. It's rare, but it does happen, that you'll see some kind of residue that looks like it came out of one of the chips. It's usually white in color, but it doesn't have to be. Electricians and what not tend to call that "letting the smoke out" of a chip. If you see anything like that, you know that bit of RAM is dead.
Kernel panics can happen from bad RAM, but more often it's the result of something even worse. So, hope that all it is is some bad RAM. If you're a religious person, praying might be a good idea. The other alternative is the logic board is going bad, and if that's the case, you'll just want to buy a new computer.

Similar Messages

  • Apple Hardware Test Freezing During Probing...

    How long does the Apple Hardware Test to Probe?
    I only have the keyboard and mouse plugged in...
    and it still takes ages...
    What is going on?

    Well upon doing everything I can think of...
    I use a Microsoft Mouse... and I removed it and replaced it with my old mighty mouse and now it doesn't freeze! and my mac is ok! It passed all the tests

  • Apple Hardware Test freeze on MBP 15 mid 2012

    I changed the ram on my new mbp 15 mid 2012 from 4gb to 16gb. Now AHT  freeze on Testing Memory with both type of ram, why? It's not my first time when I change ram, I'm on my 4th MBP. Any ideas? tks

    Hi,
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    FYI
    Reported this problem in bug reporter some time ago, the answer:
    Engineering has determined that there are no plans to address this issue.
    Clearley they know about it and don't want to solve it, to bad.

  • Apple Hardware Test freezes after 2 minutes

    I have an early 2012 MacBook Pro with 8gb of RAM. Over the weekend I turned it on it ran very slow, to the point where I could only open up a finder window after five-ten minutes. My harddrive is still in tactic and the computer works fine in recovery mood. I did a PRAM reset and also SMC thinking that will solve the problem. Then when I went to turn on the computer it gives a loading screen for about a minute and then turns off. So I went in and ran a diagnostic test, both the extended and the shorter one. In both cases it gets to about 90% on the progress bar and then freezes. The mouse is still responsive, but it is very laggy. In the extended test it froze at 37 minutes and with the shorter test it froze after 2 minutes.
    I was wondering if anyone had a similar issue and knew how to solve it.

    Klawder1 wrote:
    . We were however able to get into recovery mood if that counts for anything.
    Did you Open Disk Utility>First Aid and run Verify and Repair?  (When in the recovery partition)
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  • Graphics card/logic board issues: Macbook Pro Freezing during Apple Hardware Test!

    I have a macbook pro that was working fine then the screen started acting funny. It would sometimes "tile" up where you would see the same issue repeated over and over on the screen and then computer would freeze. Sometimes the screen would start to have a strobing look and then freeze. I thought the computer was crashing but once the screen froze but the processor was still running. I knew the computer was still processing because I was streaming a video online and the audio from the video continued to download and play event though the screen was frozen.
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    Has anyone seen anything like this and have another way to test what the problem could be? Thanks!

    I know you're in denial, but it really does sound like the motherboard or graphics board which is integrated with the motherboard.  Yes, fixing these things will cost almost as much as a new MacBook Pro.  Get a new one, take the HDD out of your old one, and start over again.

  • 2008 iMac running beautifully untill recently. Screen glitches and freezing. Apple Hardware test showed error code  4MOT/2/40000004:ADD and I have not seen others with this code. Guessing it is a fan issue based on the ODD and HDD error codes

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    You need to take it to your local Apple Store or AASP for a professional evaluation. Apple does not publish the codes from AHT, you can Google the code you got and see if you can determine what it means however the best method is to let a pro handle it.

  • Apple Hardware Test (AHT) Hard Drive Full Read Fail But SMART Status OK

    I have a Mac mini Server from Mid 2010 running Snow Leopard Server.
    Ocassionally, it'll freeze up with the spinning beachball wheel for a few minutes. This usually happens when opening an app or performing an app function from the menu bar. It's a pretty clean system—there are not many apps installed.
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    S.M.A.R.T isn't perfect. Neither is AHT for that matter, but if it is reporting that reading is taking longer than it should then an impending failure is likely. The occasional "wait cursor" appearance supports that diagnosis.
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  • Error Code After Running Apple Hardware Test

    I ran apple hardware test (I'm having problems where my computer freezes for like 10 seconds with the mouse being movable... but it happens very frequently. like once a minute. it's SOOO ANNOYING)
    this is the error i got after running apple hardware test:
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    **ERROR*CODE***ERROR*CODE**
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    **ERROR*CODE***ERROR*CODE**
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    I know about this: http://www.apple.com/support/imac/repairextensionprogram/
    I might go to the apple store, but I dont wanna make a trip out there for nothing.
    Does anyone know what I can do or should I just take it to the apple store.

    Actually, i just spent like 1 hr working with disk utility using the os x install disk and i think it finally worked. im so happy for myself! yay... i wouldnt accept no for an answer. Disk utility kept saying "oh first aid failed because it didnt exit right" or something... total garbage response... i kept pressing verify disk and then repair disk and then i did the verify permissions and repair permissions too... didnt really know what i was doing with the permissions... but it finally worked so thats all that mattered! yay... its back to normal!!

  • Won't Boot to Apple Hardware Test or accept Boot Commands

    Hi All,
    I would appreciate some help with this issue, I am trying to boot up to the Apple Hardware Test on my Install Disk 1 that shipped with my MacBook Pro 2.4GHz Model #A1226 ordered new with 4 gigs of memory (around Aug. 2007). I am currently running 10.5.6 and the install disk of course contains the Tiger OS. I have nothing plugging into my computer, other than the Power Adapter. I have the proper install disk inserted in the computer and am holding down the "d" key on my built in keyboard throughout startup, but it will not go to the AHT. It simply boots to the normal login screen for Leopard. In fact the only boot commands that I see any visible or audible confirmation that it has taken effect is the option key, taking me to selecting a Startup Manager and holding down the Power Button gives me a tone from the internal speaker after a few seconds.
    Below are what I have tried with seemingly no effect:
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    "c"
    "t"
    Option-Command-"p"-"r" (no beeps)
    Command-"v"
    Command-"s"
    Shift (not sure I should see or hear any confirmation, I don't have any login items set right now so I can't tell if it has any effect)
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    The only way I have been able to boot from either the optical drive or another disk is either holding down the option key during boot up or selecting the drive from the startup manager in system preferences.
    I can't seem to access the AHT an in any way. The reason I am trying to access it is because I have had a few weird intermittent problems that I can't put my finger on and would like to be able to rule hardware out.
    I also just replaced my HD with a WD 320 gig drive after my original drive failed due to a physical error. I just restored my data, and all seems to be running well after a permissions repair and a disk repair while booted up on my install disk.
    The intermittent problems I was talking about are very vague and rare so I is difficult to describe them other that just a hunch that something is still a bit off. One is the display, every once in a while, showing what looks like a massive bar code or UPC code on my screen. This is not like the bands with soft edges that seem to be a well documented issue with the early MBP but transparent lines of alternating width and brightness with hard edges. Again it looks just like a UPC code transposed on my screen. The other items are random freezing of the OS or the mouse and the fact that my keyboard does not respond to any but a few boot commands. Again all the things are either rare and intermittent or do not come up in daily use of my machine. But when taken together, seem to add up to the conclusion there is still some issue present (at least in my mind).
    To recap my specific questions relate to not being able to run the Apple Hardware Test and many of the boot commands having no effect. If you can shed light on the other items mentioned, great!
    Thank you!

    At a guess, I would think this error code has to do with the video artifacts you are experiencing. You might try reseating all the cables to the display. If the position of the screen makes a difference, there may be damage to a cable, particularly where it goes through the hinge.
    Apple is the keeper of the error codes. If you have access to an Apple Store, you could probably ask about this.
    Don't know about the other intermittent problems. Does an external keyboard work? If so, there's likely a problem with the internal, maybe even again, a cable or connection.
    You could also try creating a new use account and see if the keyboard and mouse problems persist. If not, there could be some sort of software corruption in your usual account. Ditto with the freezing.
    Good luck!

  • Apple Hardware Test on a late 2008 MBP new HDD

    Hey Community!
    I own a Mac Book Pro - Late 2008 shipped with OSX 10.5.5. Currently I a new 500GB HDD and a 265 SDD are running in my MBP. The Super Drive is in an external USB Housing. Current OS X is version 10.7.1.
    I need to run the Apple Hardware Test, because sometimes the system seems to freeze for at least 30 seconds.
    What I've already tried:
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    *) setting start volume to external fire wire optical drive, insert 10.5.5. Installation disc, restart, holding down "D" -> startup with installation wizard
    *) same with 10.6 Installation disc
    *) same with choosing the Backup Partition when holding down "Alt" at startup and then pressing "D"
    Always, I was connected via WIFI and Ethernet.
    Can someone give me an advise how to run the Apple Hardware Test, or how to reinstall it on the new SDD Harddrive, where my system is mounted?
    Thank u and greetings from Austria
    Claudio

    Try using your disk utility to read the drives. I'm not at my computer now but if you go into utilities->disk utility you might be able to solve it from there.
    Also try holding down the C key on boot or esc.

  • Apple hardware test failed

    I have a 3 1/2 year old MacBook Pro 2.6 GHz. Suddenly I started getting kernel freezes....your computer need to shut down.... Sometimes I get the same message at upstart. Sometimes the screen starts blinking and them freezes with grey/green lines down the screen. The Apple hardware test failed with failure code: 4VCD/1/40000003: VideoController. I can start from the restart in hardware test.
    Any suggestions out there?? Anything a non apple technician can do?

    The service shop said they couldn't do the graphic card test, so they believe it isn't covered by the repair program. But they said the card is the problem, just not that problem

  • Apple Hardware Test & My Power Supply

    I was wondering if the Apple Hardware Test does any check on the Power Supply.
    I was planning on replacing mine on a Mac Pro (Early 2008). I have been having a constant freeze from wake issue, and the system refuses to power on from a cold start unless I let it rest unplugged for 24-48hrs.

    Assuming it is/was getting good power and there aren't any problems with power itself, it sure sounds like SMC or logicboard or something.
    Can't hurt to do an extended test.
    The wake from sleep freeze type issue for 2008s early on was suppose to be fixed and resolved by an EFI firmware update last year (Apr/May time frame?).
    I'd take it in.
    Sometimes swapping parts is all that can be done to see if a component is at fault.

  • Apple Hardware Test on Macbook Pro Core 2 Duo (early 2007) with no DVD?

    Hi,
    My Mac is keep on freezing and I would really like to know what is wrong with it. (I did PRAM NVRAM reset 100 times... didnt help.)
    I can't find my OSX Tiger DVD which was included when i bought my Macbook Pro in January 2007. So I've been reading through forums like crazy trying to find another way to run AHT (apple hardware test). So far I came up empty.
    So my question is: If I upgrade from Lion (which is my current osx on this machine) to Mountain Lion, will I be able to use online AHT (option + d)? Or more general: is there any way to run AHT on my machine or any other way to find the broken component. or should i just throw it away?
    Thank you.

    Take your machine into your local Apple Store or an AASP and they will run free diagnostics. If there's a lot that needs to be done on your machine to get it back up and running, ask about Apple's flat-rate repair pricing. For less than $350, you could have a machine that is almost like new.
    Clinton

  • VRAM failed Tech Tool deluxe and Apple hardware test

    My G5 (isight) keeps 'freezing' so I ran the Tech Tool and Apple hardware test and they both say that my VRAM 'failed'.
    The hardware test gave an error code2ATI/I/4: 113-xxxxx-113
    How big is this to fix? I've started up from the install disk and the disc utility said the Hard Drive was fine. ny suggestions would be really useful.
    Thanks
    Andrew

    Andrew, I would suggest you call Apple back and tell them that things are not ok, if you erased the drive, it should have repaired any bad sectors, something is not right. If you have Apple Care (I hope you do), insist that someone test your machine. Be sure to make a full backup before you take it in, I use SuperDuper!.
    Good luck and please post back,

  • Anyone Know what this apple hardware test error means?

    Hi I've been experiencing some problems with my mac it gets to hot fans nerver go up not even with smc fan control installed and some times it freezes so i decided to run the apple hardware test that comes with the machine and during the memory part it showed me this error code
    4MOT/1/40000003:HDD
    Does any one know what this means or have any idea with what part of the machine it can be related to
    Thanks hope sombody answers

    If I had a hardware error detected by Apple Hardware Test (which in my experience misses the minor things) then I would be raising a case with AppleCare right away. 
    http://www.apple.com/support/contact/phone_contacts.html
    You shouldn't have to deal with hardware failures on a Mac this young.
    mrtotes

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