Apple Support??? Are you listening??? Manual calendar sync???
I had a simple question:
How do I manually sync Calendar and Contacts with Exchange?
I and others have asked this, but no response from Apple. Is there any way to submit a question to Apple? I heard such great things and this is my first Apple product, but there seems to be no support - i can file a bug report of feature request but it goes into a black hole.
Today i noticed I had a calendar appointment in Outlook but not on my phone. I change its time, added notes, etc. but it would not sync. Finally i copied it to later in the day, and it did sync. I deleted the original, and changed the time on the copy, and now i have it.
I really thought that when Apple announced the 3G with ActiveSync support, that after 6 months of dev time, and a mature protocol like ActiveSync that this would be a slam dunk - wow was i wrong.
The Calendar and Contacts features on the phone are not ready for enterprise at all. I can't display some contacts by business name first - it is ALWAYS by person name. Calendar doesn't allow you dial an embedded number for a con call. I feel like i am living in the windows mobile world many revs ago......
Blackberry has opposite issues, calendar events that don't disappear even though they are deleted in Exchange and outlook.
I agree they all have some issues, but I am really frustrated that Apple claimed enterprise support and a business enabled phone, yet they left out basic usability queues to the user. All I want is a way to know that my calendar and contacts are up to date. A "last synced date" at the bottom like Mail does would be simple and easy - or just a big ActiveSync "Sync" button and a message that said "Sync of Contacts, Calendar, Mail" successful.
I have read numerous articles regarding the pains Apple goes to for Mac usability, even where a button is placed. But i think they skipped the usability testing in order to get ActiveSync support out the door.
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Repair iTunes? Apple employees - are you listening?
My coverflow art in iTunes seems "glitchy." And what I mean, is that as you scroll through them, the image gets distorted for a few seconds. It never did this before.
Also, the scroll bar below the album covers has "disappeared."
Is there a way to "repair" an iTunes installation without reinstalling?
Please help.
Apple employees are welcome to respond.Apple employees except on rare occasions will not respond here. These forums are user-to-user only.
That's not to say that no one here can help. We'll need more information, though: what version of iTunes you're running, some basic system specs, where you're getting your album art (from the iTunes Store or imported from other sources) and what if anything has changed on your system since last it worked correctly.
Meanwhile, though this article doesn't specifically cover "glitchy" operation, the tips suggested might help:
http://support.apple.com/kb/TS1971?viewlocale=en_US
Regards. -
Hello? Skype are you listening? We want more PRI...
For several years we have been asking for more privacy. I have my privacy settings set to keep no history, yet even after clearing the chat history, the chat sessions continue to reappear on other devices.
Many, many, many users have complained about this. Back in 2011, a Skype support agent said acknowledged the problem and said that it would take some time to correct. How much more time do you need?
Are you listening to your users? Or just defending your poor software privacy?Hello Apple are you listening ?
Usually: No, as this is only a user2user board.
You may want to contact iTMS CS through email instead. -
my Iphone 5(purchased in Jan 2013) has suddenly developed a multicolored hue in the center of the **** screen. it looks pathetic and totally whacked out. Its rainy and humid where I stay this time of the year. Apple guys are you reading this? does the management go through this website.? Hey Apple guys, can you replace my phone for me.Its so slippery and slides out very easily from my hands. I have owned smartphones before but yours is a real slimy slider. so while I was shooting pics in varanasi in march it fell out of my palm (it was drizzling) and the rear screen (the section next to the camera) kinda cracked real ugly and obviously due to this the camera is behaving kinda crazy too. can you guys help me out here.?
If your phone is defective (aside from the accidental damage) Apple will fix or replace the phone. You saud you purchased the phone in January so it is still under warranty.
If you have an Apple Store in your area, make a Genius Bar appointment.
If not, Contact Apple Service Center:
http://support.apple.com/kb/index?page=servicefaq&product=iphone -
i got an iphone. when ive insert my sim card in it, it sat sim not valid. at the end its mentioned please contact apple support. can you help me?
Your phone is probably carrier locked and you are using a SIM form a different carrier. Are you?
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When Apple solve problems with new iTunes calendar sync with windows and outlook?
When Apple solve problems with new iTunes calendar sync with windows and outlook?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
More Info here...
Apple ID FAQs > http://support.apple.com/kb/HT5622
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
So iTunes support are you going to address this situation? A "we're working on it" might satisfy us"
Follow the instructions of tt2 in: http://store.apple.com/us-hed
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Hey Apple when are you going to fix the problems with IOS 8.3??
Hey Apple when are you going to fix the problems with IOS 8.3??
Message is working weird.
I don't have internet service when I'm away from my WiFi, because my phone won't use LTE now.
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
If there's a fix coming when will we see it?
(I'm using iPhone6 plus)
I've tried everything else to fix the problems I'm having. Soft restart. Hard restart. Used your chat line. Called Verizon. Reset network settings.... Help!!!!!
I've posted on the Apple Communities about all this and I've sent in a couple of bug reports.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!I have a Verizon iPhone 6 and am having none of those problems.
SueMac wrote:
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
Didn't they already have you do that? If you haven't, yes, you should restore your phone as new and test.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!
If you are in a situation where you may need emergency information, organizations such as the Red Cross recommend things like this:
http://www.amazon.com/Epica-Emergency-Digital-Flashlight-Certified/dp/B00CZDT30S /ref=sr_1_1?ie=UTF8&qid=1429463666&sr=8-… -
What are you listening to right now?
So, let's kick this place off. Remember this is the off topic thread so try to keep discussions on phones in it's dedicated threads and not here.
I am thinking music for this thread - what are you listening to right now? It doesn't have to be right NOW. It could also be the album or artist you've been playing non-stop for the last week.
Me? Mastodon released their new album recently. It's called The Hunter. Great album!you know what i was thinking the same..i was going to make a thread as off topics only but thought no one would participate
i just listened to the track you mentioned..
awesome guitar play
but i used to listen to this genre back in may i think
now i love to listen to these songs
like i love you - rio
love you like a - selena gomez
AMAZING - INNA ( THIS IS TRULY AMAZING ) :smileywink: -
i was using my bros account for icloud, he changed & forgot the pass now i want to sign out & put mine but i'm not able to do that and he couldnt recover bcz he did it long time ago and apple support are not sending a recovery email to his email... what shall i do now to sign out?
Tell him to contact the Apple account security team for his country and ask for assistance changing the password: http://support.apple.com/kb/HT5699. If his country isn't listed, he can try contacting iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.
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Update mavericks and return manual calendar sync!!!
i want manual calendar sync back in iTunes!! i feel very uncomfortable being forced to use iCloud!
I agree. This is a deal breaker for me, I am not going ahead with the planned update of my Mac Pro and will cancel my last weeks Macbook Pro order until this fault is repaired
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Last chance! Apple are you listening?
I posted this last night on another thread. It really suprises me to see how many people seem to be having similar issues with installing the Nano or iTunes on an XP machine. The responses always sound like a broken record - reinstall etc. What I haven't seen is a solution for this when the
standard Reset, Retry, Restart, Reinstall, Restore fails! At this point I'm afraid to try anything else on my own for fear of losing the 4.3 GB of music that I have on the machine!(I already had to salvage my libray once going back to iTunes 4.9 from 5.0). I hope someone from Apple reads this and can give me some other advice, if not the Nano is going back to store......today.
I've been at this for about 16 hours over two days now. I cannot get my Nano to be recognized by my iTunes(4.9 or 5.0). I've done everything that has been posted, Reset, Retry, Restart, Reinstall, Restore (all of these multiple times), clean uninstallation of iPod, Itunes and Quicktime, then a completely new install of all software starting with a stand alone Quicktime, then using the supplied disk from the Nano for the iPod updater and iTunes 4.9. I've purchased a new USB 2.0 PCI card, disabled system services, and everything else that has been posted in the Apple support articles and Discussion postings. If I go to new a new install of the iPod updater, and connect the iPod as instructed, it will eventually recognize the iPod, format the iPod, then reboot the iPod, then it tries to reboot it again and then says it needs to be formated again and again and again and locks up. If I go to install the iPod updater and check the box that I "do not want to connect the iPod" I can install the program, and try to do an iPod reset. This is done with difficulty, but even this eventually locks up after the iPod reboots. In the "My Computer" window, the iPod is only shown as "Removeable disk (M;)(yeah, I tried renaming the drive too...)shouldn't it be called "iPod"? I can never get to the point where I am asked to Name the iPod. Other info: when I've done these installs, I've disabled my antivirus (AVG), firewall(ZoneAlarm),and anti-spyware(Spybot), as well as remove my USB printer (Epson Picturemate), I've tried the new USB 2.0 ports as well as the old USB 1.1 built into the machine. Another tidbit of info, I took the iPod and software to work with me today and installed it on my work machine (a Pentium III with only USB 1.1 support) and it loaded and worked flawlessly. Can anyone help me? I'm ready to go back and return this to the store and get my $250 back, it shouldn't be this hard.....Plus I've noticed in these posts that people say you need iTunes 5.0 to run the Nano. If you need iTunes 5.0 to run Nano, then why does Apple package iTunes version 4.9 with the Nano, that just makes no sense, plus if you look at the iTunes posts you wouldn't want version 5.0 with all of the problems people are experiencing. My frustration is now becoming overwheming...I just want what I paid good money for to work as advertised and marketed, this whole process has been a complete waste of my time. Unless someone at Apple can come up with a reasonable solution, I'm going to return the unit, and Apple will lose a customer permanently.I have a hunch I know what your problem is. Is your computer at work equipped with USB 2.0? You can check this by going into the properties of USB ports the computer has in the Device Manager; if they're USB 2.0 Enhanced should be part of the device's title. Please note that not all USB ports may be USB 2.0 (usually a motherboard chipest limitation). Since your profile says you have a USB 2.0 PCI card installed my next guess would be that your USB 2.0 PCI card has a IRQ conflict with either your motherboard's onboard USB controller or its onboard sound card. Please note that sometimes one computer's onboard USB 2.0 will work fine while and a addon card will cause problems (this is very typical of some hardware which hasn't been widely enough tested in various brands of PCs as well as home built PCs unfortunately). If by chance you have a PCI sound card installed the onboard sound must be disabled manually through the computer's/motherboard's BIOS CMOS Setup program. I mention this only as sometimes onboard sound left enabled can cause problems (again this is very typical when not all hardware in a PC has been widely enough tested by the various manufacturers). Usually the computer announces a key or key combo to press to enter the BIOS CMOS Setup at boot time. If you've already disabled the onboard sound make sure there are no leftover drivers still installed for it. That alone could be enough for Windows XP Pro (though it could happen to any version of Windows probably)to crash or kernel panick or act glitchy like you describe is happening. The easiest way to check for a IRQ conflict is to use the Device Manager; anyt conflicting devices will have a yellow triangle with an exclamation point in the middle or a red circle with a white exclamation point in the middle. Please understand that if the issue causing all of this is an IRQ conflict resolving it may not be easy; IRQ conflicts occur at a very low hardware level and as such can be hard to diagnose and deal with properly. You might want to try installing iTunes 5.0 but only as a last resort. I agree that the iPod Nano should work with a PC out of the box but that isn't always the case and this is more true of the PC than the Mac. As proof of what I'm saying if you install a USB 1.1 device on a computer with integrated USB 1.0 I can almost guarantee that a hardware conflict of some sort will occur unless a USB 1.1 hub is used as a arbritator to slow down the commmunication to USB 1.0 speed that the older motherboard actually understands as this happened with my first computer/PC I ever built (also my first PC I owned).
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IOS 7.0.4 broke my photos and videos when I sync - Apple Support, do you've any answer/solution??
When I sync my photos to iPhone 5s and iPad Mini retina, iOS 7.0.4 its broke my photos. What's is happening? When Apple is going to solve this serious problem? I made a facory reset and the problem persist. Affortunatelly photos are OK and safe in my Mac but this issue scares, because photos and videos belong to unforgettable memories. I'm user of Apple for more than 12 years, I have had all versions of iPhone and iPad, and never had this kind of problems.\
I were in an Apple store, they told me that I've to restore as a new iPhone and iPad but the problem persist.
1. Has anyone any solution?
2. Apple Support people or Customer Management, please, could you give some answer about that?
Thanks in advance for your answers and comments.This means that when I try to see synced photos in my IPhone or iPad the photos appears with lines of shadows, with some parts in green, with some pixels in black and white, some lines in white, etc. I never had this kind of problems, my photos are ok in my Mac and it's happening with old photos and photos that I took a week ago (so, this is not a problem with photos taken with my new iPhone, this a problem with all my photos when I sync it to those devices).
On the other hand, when I play my videos, the videos stop and play, freezing images and not reproducing images and voice simultaneously.
Please, let me know if you need further information. -
Apple Support Says You Can't Activate an iPad without iTunes?
So got a new iPad, activated it over wifi, and have been having problems ever since setting up my log in accounts for various services.
So I called Apple support to learn how to unify my various Apple IDs so that I can just use one going forward. They offered to help, but when their recommendations failed to solve my problem, they suggested I plug the iPad into iTunes, which I cannot do. They told me that it was impossible to activate an iPad without plugging it into iTunes, and insisted I must have done this. When I assured the Apple support member that I did not, they simply told me to take it to a Genius bar, that they couldn't help me any more. Well, the nearest genius bar is 2 hours away.
So my first question is, just who is Apple hiring for technical support these days, and are they not training them any more?
My second question is, is there anyway to leap-frog past this front line poorly trained employees and get to someone who can actually help instead of going to an Apple store?
The problem is this - my iTunes account ID is tied to an old e-mail I no longer have. So I called to change my Apple ID for all services. It now works for iTunes, and iCoud, but not Newstand, or Messenger. Apple says they don't know how to solve the problem without connecting to iTunes, yet this doesn't seem like a local iPad problem, rather an account server problem.
So not really sure where to turn after getting such ridiculously out of touch information from Apple support.Woodwyn wrote:
<...>
So I called Apple support to learn how to unify my various Apple IDs so that I can just use one going forward. They offered to help, but when their recommendations failed to solve my problem, they suggested I plug the iPad into iTunes, which I cannot do. They told me that it was impossible to activate an iPad without plugging it into iTunes, and insisted I must have done this. When I assured the Apple support member that I did not, they simply told me to take it to a Genius bar, that they couldn't help me any more. Well, the nearest genius bar is 2 hours away.
So my first question is, just who is Apple hiring for technical support these days, and are they not training them any more?
Prior to iOS 5 that was the case, one must have iTunes to activate an iPad or iPhone. iOS5 changed all of that. Either the tech was not aware of the change or was reading from an old script. Either way it is a training problem.
Woodwyn wrote:
<...>
My second question is, is there anyway to leap-frog past this front line poorly trained employees and get to someone who can actually help instead of going to an Apple store?
The problem is this - my iTunes account ID is tied to an old e-mail I no longer have. So I called to change my Apple ID for all services. It now works for iTunes, and iCoud, but not Newstand, or Messenger. Apple says they don't know how to solve the problem without connecting to iTunes, yet this doesn't seem like a local iPad problem, rather an account server problem.
So not really sure where to turn after getting such ridiculously out of touch information from Apple support.
I'm assuming you used an old email address for your Apple ID. If that is the case, and you still have the password for your Apple ID, you can log into Apple's Apple ID support and change the email associated with the ID. Note, you will still always have to use the old email as your login name, but all email will go to the new address. You can also create an entirely new Apple ID using your new email and use that if you wish. -
I have been waiting since months for the new IPad4G 64 Gbt. ON recommendation of Apple Support I have changed my IPad 4G last week in the hope that something was wrong with the firts one I bought.
The one I have now has the same problems. WiFi is working however 4G not at all. Apple what can I do? What are you doing for the thausands of German Apple fans who have bought a IPad4G and can not use it. We need a solution NOW. I´m working with this tool and need to be able to rely on it.
Thanks for a feed back.JKerki wrote:
They had not heard about the problem, however made no problem to change it for an other one. Apple Support Germany pretendet not to know about this problem. However the web is full of complaints.
It would be advisable for Apple to react officially on it. € 799, - for something that doesn´t function is no fun :-((
Isn't replacing your iPad Apple "officially" acting on it? -
So, My Dear Apple Inc,
At this time, you are earning billions of dollars due to "our" belief in your products. Most of us had pretty good luck. But the flip answers the phone support people give the people that have problems are sickening. We are the Human User side of the business. We spend money to support you. We have the power to collapse the entire Apple Empire if you do not support and answer us in a civil manner. We "very much" would like to support the growth of Apple and whatever subsidiaries. But you must deliver and stand behind your products and services. Most of us are not Techs. We are end users with crazy busy lives and we require you to work along side of us to create a more sustainable computer environment for home and business. Gee whiz guys. Crashes and freezes after we keep upgrading. I am new here. Sorry. I have not even learned how to answer your comment.Hey MacSurvivor!
Please give us a rundown of what exactly you are expereincing so we can further assist you. There are so many configurations out there, it's hard to help with so little to work off of.
I understand you are upset.
1) How old is your HDD
2) how did you install ML (clean or over top)
3) what are you doing before you see crashes or freezes?
4) how can we reproduce them?
The better you can describe what you are seeing (and not feeling) the better we can help.
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